MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
its possible that a holiday may delay mail delivery by a day. We don't always get the mail there on time except in the case of Priority Mail Express which is guaranteed by a certain date or the mailer can apply for a refund of the postage. During a holiday, I believe mail is still being transported through our distribution network, though I don't know if it is sorted at a mail plant and therefore could be delayed a day due to the holiday. The mail volume to be delivered the day after a Monday holiday is usually much more than a regular Monday.
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Usually a point of delivery that has been establish (whether it be a group of cluster boxes in a trailer park or individual mailboxes at each trailer) doesn't get changed easily. I wouldn't accept a request like that to be made as that makes us less efficient and if it's done for one customer, others could claim they want it delivered to the house as well.
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Generally it would be up to 3 days for a letter to be delivered if mailed from CA to WI. To answer your question, the letter mailed on Monday AM should be delivered on Thursday. I'm not sure about this but I think First-class Mail standards are 2-4 days for delivery.
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If you mean that you live in an apartment complex or community where it is served by a cluster box which contains many addresses then I can tell you it isn't illegal at all to walk up to a letter carrier. It actually never is unless you plan to threaten or harm the individual and that could result in you doing something illegal. If we are putting mail into a cluster box (aka NDBCU) it could be annoying to us if we have a lot of mail to sort plus we may not give you your mail directly. I hope this answers your question.
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Phil, it sounds like you were using our EDDM Retail service which allows mailers to target an area of the town with a simplified (unaddressed) mailing which would go to each address on a route or group of routes. EDDM stands for Every Door Direct Mail. It has been very popular since it was introduced by the USPS several years ago. It is very bad that a postal carrier would deliver it to just one address though I have heard this complaint before. I don't know what your rights are re: a refund of the mailing costs. I'd contact your local postmaster or escalate to our consumer affairs department (which I think we have) to try and make sure it doesn't happen again. I don't believe you are eligible for any damage beyond the cost of the postage, but I could be wrong about this. Hearing a complaint like this doesn't surprise me as I get the impression that these mailings (EDDM) aren't treated as well as addressed mail but absolutely should be. We are paid to deliver the mail accordingly. I'm sorry that you had this bad experience with the USPS and hope you would give us another chance.
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You don't need to explain to any USPS employee why you are returning the mail. It is none of our business. As long as it is an unopened, first-class letter, you should be able to just write "refused" on it and have it returned. Personally I would just discard any unwanted mail. I've received debt collection letters in the past and have just ignored them and not returned them. There are certain classes of mail where we won't return to the sender because the sender has paid a pre-sorted standard rate (which is lower than the first-class rate). In that case, we just recycle any unwanted mail.
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I don't know why the mail would have been removed from your mailbox unless the box was maybe overflowing. In that case we may suspend further delivery or empty the mailbox and return any accumulated mail to the senders or discard the mail depending on the class it was sent. Maybe the letter carrier thinks you have moved. It seems the mail has been removed a bit prematurely, but I don't know of a way to get the mail back.
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