Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Postal Carrier delivered over 150 postcards to ONE hotel that I paid to deliver to every home and business. What are my rights for damage caused to my 15 businesses I represent that depend on revenue from it?

Asked by Phil over 10 years ago

Phil, it sounds like you were using our EDDM Retail service which allows mailers to target an area of the town with a simplified (unaddressed) mailing which would go to each address on a route or group of routes. EDDM stands for Every Door Direct Mail. It has been very popular since it was introduced by the USPS several years ago. It is very bad that a postal carrier would deliver it to just one address though I have heard this complaint before. I don't know what your rights are re: a refund of the mailing costs. I'd contact your local postmaster or escalate to our consumer affairs department (which I think we have) to try and make sure it doesn't happen again. I don't believe you are eligible for any damage beyond the cost of the postage, but I could be wrong about this. Hearing a complaint like this doesn't surprise me as I get the impression that these mailings (EDDM) aren't treated as well as addressed mail but absolutely should be. We are paid to deliver the mail accordingly. I'm sorry that you had this bad experience with the USPS and hope you would give us another chance.

593 Votes

On the topic of keeping dry, have you come across a good brand of gloves that keep your hands dry and warm during these colder months of rain and chills?

Asked by Kruesser about 10 years ago

Another good question that I'll fail miserably at. It's hard to find good gloves that will keep your ha ss warm and dry plus allow you to easily finger the mail. While I walk I wear a pretty regular glove on the hand where I hold the mail and then may leave the hand I use to finger the mail exposed but put it in my pocket between houses to keep it somewhat warm. You may also purchase single use hand warmers which you can keep in your pocket and they should last you the whole work day. Some carriers wear sealskin type gloves. I've never tried some so I can't comment on how good they are. Basically I own many pairs of gloves and just do a lot of experimenting to get it right. If it's raining try and bring multiple pair so you can exchange out wet gloves for dry gloves.

593 Votes

Dear Mailman Dave,
I went to mail a letter in a first class standard envelope to my granddaughter. I accidently placed my envelope in a USPS Priority Express blue box on the street. This was done on a Sunday around 12:00 PM. Will my mistake delay my granddaughter from getting the letter on Monday? We both live in the same state being ten minutes away from each other, and we share the same main post office. I also forgot to add a return address, but I know for certain I wrote the forward address correctly and used a first class stamp. Any help given would be greatly appreciated.

Asked by GrannyBlu72 over 10 years ago

Hello GrannyBlu72! It was fine to drop the letter to your granddaughter in the Priority Express Blue Box on the street. That probably happens all of the time and the letter carrier who collects it would just put that envelope into the regular mail processing stream. As long as you used proper postage for what you mailed and put the correct address on the envelope, the letter will get to your granddaughter. When she receives it, however, is a different story. The letter would likely be collected from that blue collection box on Monday and if sent to the regional mail processing facility (which most mail is sent to even if addressed to the same town that it is mailed in), the turnaround time is usually 2 days. It is likely your granddaughter will receive the letter Wednesday. Until recently, mail within a certain processing area would take just 1-day to reach it's destination.

593 Votes

I am expecting a check from Prudential that was mailed out on the 29th. They said 3-5 business days but its the 6th day and its not here. My apartment number wasn't on the mail but whats more likely, the snow storms delaying mail or was it returned?

Asked by Anthony about 11 years ago

It is possible that the mail from Prudential is delayed due to the storm or because there is no apt. # on the address. I am not sure which would be more likely. I don't know how strict your post office or letter carrier is on delivering to multi-unit buildings with no apt # on the mail. I would think that if they know what unit the letter should go to it would be a good idea to just deliver it there. In general it is important to put your apt # on your address, but I think you know that. I'd recommend giving it a few more days before worrying that the check is really lost. Thanks for the question.

593 Votes

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When I quit the post office do I keep my uniforms

Asked by Jeff Rollins about 11 years ago

Sure you can keep your uniforms as far as I know, some carriers donate uniforms to other carriers, especially if it is unused or if it's outerwear. A carrier who just retired from my PO gave me a rain jacket. Some Union branches or offices have uniform closets for items no longer needed by ole tyre carriers. The choice is yours. I just don't know where you would wear most of the items that have the USPS insignia if you aren't employed there anymore.

593 Votes

Can my landlord put a stamp on an envelope and post it to my residential / home mail box?

Asked by Joel S over 10 years ago

I think what you are asking me is if your landlord can put a stamp on an envelope and put it directly in your mailbox. I don't know the answer to that but mail should probably be processed through our mail delivery system. By putting postage on the envelope they are paying to have something put in a mailbox so I'm not sure that it's technically wrong. There is a possibility that if its in your mailbox with uncanceled postage on it, a letter carrier may assume it's outgoing mail and take it with them as we usually don't look at the destination address for outgoing mail. Thank you for writing.

592 Votes

are mail carriers required to deliver to separate boxes at a 2-family house, assuming the boxes specify 'apt. 1' and 'apt. 2' (particularly if the boxes are on different levels separated by stairs)?

Asked by Joe over 10 years ago

I don't know the procedures for determining whether a not a building is "officially" considered multi-unit for mail deliver purposes. I once had a person who was leasing part of a house of I could put his mail into a separate mailbox on the side of a house and I said no. The house is considered one address and all of the mail goes in a single box. The landlord can separate the mail. I would think if it's a 2-family house and the boxes are clearly marked as "apt 1" and "apt 2" or something similarly distinctive and the mail is addressed accordingly it may be okay. I truly don't know what constitutes multi-unit or not as far as mail delivery goes. I also don't know if the stairs have any effect to the answer. It's not uncommon to walk up stairs to deliver mail so I can't outright say no due to the stairs separating the mailboxes of the 2 units.

592 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Postal Carrier delivered over 150 postcards to ONE hotel that I paid to deliver to every home and business. What are my rights for damage caused to my 15 businesses I represent that depend on revenue from it?

On the topic of keeping dry, have you come across a good brand of gloves that keep your hands dry and warm during these colder months of rain and chills?

I am expecting a check from Prudential that was mailed out on the 29th. They said 3-5 business days but its the 6th day and its not here. My apartment number wasn't on the mail but whats more likely, the snow storms delaying mail or was it returned?

Also on Jobstr...

When I quit the post office do I keep my uniforms

Can my landlord put a stamp on an envelope and post it to my residential / home mail box?

are mail carriers required to deliver to separate boxes at a 2-family house, assuming the boxes specify 'apt. 1' and 'apt. 2' (particularly if the boxes are on different levels separated by stairs)?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Postal Carrier delivered over 150 postcards to ONE hotel that I paid to deliver to every home and business. What are my rights for damage caused to my 15 businesses I represent that depend on revenue from it?

On the topic of keeping dry, have you come across a good brand of gloves that keep your hands dry and warm during these colder months of rain and chills?

I am expecting a check from Prudential that was mailed out on the 29th. They said 3-5 business days but its the 6th day and its not here. My apartment number wasn't on the mail but whats more likely, the snow storms delaying mail or was it returned?

Also on Jobstr...

When I quit the post office do I keep my uniforms

Can my landlord put a stamp on an envelope and post it to my residential / home mail box?

are mail carriers required to deliver to separate boxes at a 2-family house, assuming the boxes specify 'apt. 1' and 'apt. 2' (particularly if the boxes are on different levels separated by stairs)?

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