MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Phil, it sounds like you were using our EDDM Retail service which allows mailers to target an area of the town with a simplified (unaddressed) mailing which would go to each address on a route or group of routes. EDDM stands for Every Door Direct Mail. It has been very popular since it was introduced by the USPS several years ago. It is very bad that a postal carrier would deliver it to just one address though I have heard this complaint before. I don't know what your rights are re: a refund of the mailing costs. I'd contact your local postmaster or escalate to our consumer affairs department (which I think we have) to try and make sure it doesn't happen again. I don't believe you are eligible for any damage beyond the cost of the postage, but I could be wrong about this. Hearing a complaint like this doesn't surprise me as I get the impression that these mailings (EDDM) aren't treated as well as addressed mail but absolutely should be. We are paid to deliver the mail accordingly. I'm sorry that you had this bad experience with the USPS and hope you would give us another chance.
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Those days aren't fun whatsoever and I don't know that I have a good answer for you as I'm more concerned with the cold. I have heard of seal skin gloves which may work well to keep your hands dry but still be able to finger the mail. I'm sorry I don't have a more concrete answer for you. It's good that you have rain gear for the rest of your body. Don't wear any cloth gloves because they will get wet quickly and soak through to your skin. To find help on this and other questions, I would recommend the Facebook user group titled: USPS postal Maniacs. There are over 9000 USPS employees who are members and are pretty good about voicing their opinions on postal questions (often very negative, but they have a helpful side as well).
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You don't need to explain to any USPS employee why you are returning the mail. It is none of our business. As long as it is an unopened, first-class letter, you should be able to just write "refused" on it and have it returned. Personally I would just discard any unwanted mail. I've received debt collection letters in the past and have just ignored them and not returned them. There are certain classes of mail where we won't return to the sender because the sender has paid a pre-sorted standard rate (which is lower than the first-class rate). In that case, we just recycle any unwanted mail.
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Usually a point of delivery that has been establish (whether it be a group of cluster boxes in a trailer park or individual mailboxes at each trailer) doesn't get changed easily. I wouldn't accept a request like that to be made as that makes us less efficient and if it's done for one customer, others could claim they want it delivered to the house as well.
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If you mean that you live in an apartment complex or community where it is served by a cluster box which contains many addresses then I can tell you it isn't illegal at all to walk up to a letter carrier. It actually never is unless you plan to threaten or harm the individual and that could result in you doing something illegal. If we are putting mail into a cluster box (aka NDBCU) it could be annoying to us if we have a lot of mail to sort plus we may not give you your mail directly. I hope this answers your question.
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The most anything should take across the USA is 3-4 days I think. If you mail the postcards on Thursday I think there is a good chance they will arrive by Monday. Most first-class mail, which would include your postcards, usually takes 2 days locally and up to 4 days nationally as far as I know. As long as the postage is sufficient (.35 or .49) and the mail is addressed properly, the USPS does a very good job of meeting those service standards.
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I can't say for sure if we come later on Fridays or not. It usually depends on the staffing and mail volume as to what time we deliver the mail. At the PO where I work, Friday is usually like most other weekdays for mail delivery time. On Saturday, the mail may come earlier because postal routes may have closed busineses so they can start the residential delivery sooner.
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