Ask a Mailman (City Letter Carrier) anything

Hi...I live in a town in Illinois, where the mailman walks from house to house. Towns around me use mailtrucks, which has to be more efficient.

Considering that the usps is looking to cut costs, why would they not transition everyone to curbside?

Asked by Jodi over 9 years ago

I agree that using postal delivery vehicles to deliver the mail curbside would be more efficient than door to door delivery by a walking letter carrier. There would be more gasoline consumed by these engines running for many hours per day but you would still probably save money versus the costs of a carrier walking door to door and not being able to deliver in the same number of houses in the same amount of time. I deliver mostly by walking from house to house and some neighborhoods in the town where I work have curbside delivery. Those routes do have more delivery points than the one I deliver. The two factors that I can think of for not transitioning everyone to curbside are as follows: 1) I've never heard of the USPS forcing anyone to move a mailbox from their house to the curbside. Who would incur that cost? There would probably be a lot of pushback from customers who have delivery to their front door. 2) Many neighborhoods don't have the streetscape to handle mounted (curbside) deliveries. If the houses are too close together you will have many cars parked on the street which make it difficult for the letter carrier to access the mailbox from the mail truck. In these cases, the letter carrier must perform a time-consuming dismount procedure if they want to deliver the mail to the house with a mailbox they can't access directly from the mail truck. It works fine in most suburban and rural areas but in a tighter density environment , the economics of it may not work. I, for one, love to walk from house to house and get exercise while delivering the mail, but understand your question about how curbside delivery could be more efficient. Thank you for the observant question.

430 Votes

We have a neighbor who we don't get along with.they have recieved some of our mail and instead of returning it to USPS to send back they held onto it for 1 mo. &placed it on our recycletrash bin with a rock on top. Is there any rule they can do that?

Asked by Brownie over 9 years ago

I don't know of any rules of what the recipient of errantly delivered mail is required to do. Ethically it would be correct to put it in the outgoing mail to be (hopefully) delivered correctly the next time. Since it seems you probably don't speak with your neighbor, my suggestion would be to call the delivery supervisor at your PO and explain the problem. I don't know that there is much that can be done about except for an alert to be given to your letter carrier to be more careful with mail for your address. We shouldn't be misdelivering mail with any great frequency, but I know it is a problem in some areas or with some personnel.

430 Votes

How does a new CCA in Mass have to do to memorize his route on the beginning? And how hard is it? In a non familiar area. Thank you!

Asked by Lazarevicmass almost 10 years ago

A CCA shouldn't have to memorize a delivery route as far as I know. I believe as long as you can read a map or use a smart phone GPS, you should be okay. Hopefully the postal management or a fellow letter carrier can give you written instructions and/or a map to help you. I know that if I give away part of my route for a CCA to deliver, I am expected to write down the delivery instructions including park points, vacant houses, certified mail, and Managed Service Points (which need to be scanned). I will admit that not every office or carrier is that well organized so there may be a level of "baptism by fire". The key for me is organization and reading a map if you are unfamiliar with an area.

430 Votes

Why would my carrier report my package delivered and it's not in my box no notice left I live in apartment complex?

Asked by Tina over 9 years ago

Tina, when I get a question like this it disturbs me because I have to think it wasn't an innocent error that the item was scanned as "delivered" but no notice was left nor was the item. As an aside, if a notice was left, the package would have been scanned as "attempted". It could've been an error, but I will explain why I think it may not have been. When the packages arrive at our PO in the AM, they are all scanned as "arrival at unit". Then, at the end of the work day, our supervisors are supposed to make sure that each item has an additional scan such as "attempted" or "delivered" or "business closed", etc. I know at our office that if they can't find the parcel as accidentally left behind in the office they may assume the parcel was delivered and enter it as such. Amazon specifically wants their items delivered the day they arrive at the destination PO. In a way this is falsifying and undermining the integrity of our scanning system. I won't say this happens to many items nor do I know if it's widespread. Hopefully what I described above is what happened with your package and it should be delivered on the following delivery day.

430 Votes

On parcels/spurs that have the insured blue label and/or signature confirmations, does the customer have to sign in person at post office, same true for domestic registered? Some carriers check item at P.O. cust signs 3849, what is policy on that

Asked by jrv almost 10 years ago

I think I understand your question. You are asking if an item that is insured or signature confirmation can be signed for on a 3849 and left out by the customer for the item to be delivered without the customer present or do they have to sign for it at a PO. In the area where I deliver mail, it is sufficient for a signed 3849 to be an authorization to leave an item at the address even if nobody is present. For domestic registered mail, I'd advise against this because the items may contain very valuable items so I might be uncomfortable just leaving them without a recipient available. I rarely get domestic registered (red label) mail to deliver so I can't say for sure what I do in each situation. To me, domestic registered mail is the most secure service we offer and needs to be treated accordingly.

430 Votes

I am waiting for my package outside my apartment's mail box am I allowed to ask for my package before he or she puts it in my mailbox

Asked by Jaime over 9 years ago

It depends on who your letter carrier is. Some will give it to you ahead of time and others will want to place it in the mailbox so they know you have legitimate access to your mailbox. As long as I knew the individual resided at the address associated with the package or they could prove it with identification, I would hand them the package. In my career I've never had a problem. Please remember that not every letter carrier behaves the same way. Thank you for the question.

430 Votes

I'm about to start working as a Mail Carrier and I need a really good pair of walking shoes but, I'm unsure of what kind to get. What kind of shoes will be best for all the walking that I will be doing?

Asked by Dee over 9 years ago

Congratulations on being hired by the USPS as a letter carrier. We often walk for 4-5 hours per day so it is important to wear comfortable shoes. The shoes that can be purchased with a uniform allowance can easily cost $100/pair. They are usually black leather athletic or walking shoes with a certified slip-resistant grip. You don't need to spend that kind of money on your own for shoes. To get an idea what the shoes look like, do an Internet search for letter carrier uniform shoes. I wear New Balance and Rocky shoes. Since the prices for our uniforms are pretty high, you can search non-uniform websites to see if less expensive shoes are available. I am fortunate to never have had any chronic foot pain from being a letter carrier, so I can't be any more specific as to what to avoid when purchasing shoes. Good luck to you Dee!

429 Votes

Mailman (City Letter Carrier)

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Hi...I live in a town in Illinois, where the mailman walks from house to house. Towns around me use mailtrucks, which has to be more efficient.

Considering that the usps is looking to cut costs, why would they not transition everyone to curbside?

We have a neighbor who we don't get along with.they have recieved some of our mail and instead of returning it to USPS to send back they held onto it for 1 mo. &placed it on our recycletrash bin with a rock on top. Is there any rule they can do that?

How does a new CCA in Mass have to do to memorize his route on the beginning? And how hard is it? In a non familiar area. Thank you!

Why would my carrier report my package delivered and it's not in my box no notice left I live in apartment complex?

Also on Jobstr...

On parcels/spurs that have the insured blue label and/or signature confirmations, does the customer have to sign in person at post office, same true for domestic registered? Some carriers check item at P.O. cust signs 3849, what is policy on that

I am waiting for my package outside my apartment's mail box am I allowed to ask for my package before he or she puts it in my mailbox

I'm about to start working as a Mail Carrier and I need a really good pair of walking shoes but, I'm unsure of what kind to get. What kind of shoes will be best for all the walking that I will be doing?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Hi...I live in a town in Illinois, where the mailman walks from house to house. Towns around me use mailtrucks, which has to be more efficient. Considering that the usps is looking to cut costs, why would they not transition everyone to curbside?

We have a neighbor who we don't get along with.they have recieved some of our mail and instead of returning it to USPS to send back they held onto it for 1 mo. &placed it on our recycletrash bin with a rock on top. Is there any rule they can do that?

How does a new CCA in Mass have to do to memorize his route on the beginning? And how hard is it? In a non familiar area. Thank you!

Why would my carrier report my package delivered and it's not in my box no notice left I live in apartment complex?

Also on Jobstr...

On parcels/spurs that have the insured blue label and/or signature confirmations, does the customer have to sign in person at post office, same true for domestic registered? Some carriers check item at P.O. cust signs 3849, what is policy on that

I am waiting for my package outside my apartment's mail box am I allowed to ask for my package before he or she puts it in my mailbox

I'm about to start working as a Mail Carrier and I need a really good pair of walking shoes but, I'm unsure of what kind to get. What kind of shoes will be best for all the walking that I will be doing?

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Hi...I live in a town in Illinois, where the mailman walks from house to house. Towns around me use mailtrucks, which has to be more efficient.

Considering that the usps is looking to cut costs, why would they not transition everyone to curbside?