MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I don't know the procedures for determining whether a not a building is "officially" considered multi-unit for mail deliver purposes. I once had a person who was leasing part of a house of I could put his mail into a separate mailbox on the side of a house and I said no. The house is considered one address and all of the mail goes in a single box. The landlord can separate the mail. I would think if it's a 2-family house and the boxes are clearly marked as "apt 1" and "apt 2" or something similarly distinctive and the mail is addressed accordingly it may be okay. I truly don't know what constitutes multi-unit or not as far as mail delivery goes. I also don't know if the stairs have any effect to the answer. It's not uncommon to walk up stairs to deliver mail so I can't outright say no due to the stairs separating the mailboxes of the 2 units.
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I usually will continue to deliver the mail as long as the mail can be sheltered from the rain and other elements and hope that the customer will fix the mailbox in a reasonable amount of time. Some letter carriers will not deliver the mail to a mailbox that has fallen to the ground or is broken in some way. I suppose that is their option. If the mail isn't being delivered, it is likely being held at the PO for a certain amt of time (I don't know how long). You can probably go and pick it up there as long as you present identification that matches your address and if the clerk can find the mail that is being held.
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Flower, whether you live in Canada or the U.S., my answer to your question is the same: I don't know what can be done to amend this. I don't know that it is illegal either. Most apartment buildings that I've seen have a cluster of mailboxes near the lobby and are serviced by a USPS worker (in the US). I, too, live in an apartment building (a cooperative) and a USPS Letter Carrier distributes the mail. Management has no access to the cluster boxes as far as I know. On the flip side, there may be some arrangement for the management to deliver the mail in your building though I don't know the mechanism that would allow for such an agreement. The only thing I can compare your situation to is that many college campuses have mail that is distributed by non-USPS employees into boxes usually at a residence hall or student center/union. I did that for one year when I attended a university in NY.
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I don't know the answer to that. I can't imagine that there are too many situations to get into conflict with a customer. I would usually walk away from most situations that could get out of hand. Anyhow, they shouldn't threaten to stop the mail because of the "words" unless there was a physical threat made by you, which it doesn't sound like. If, by chance, you notice mail not being delivered, you could contact a delivery supervisor or Postmaster or manager to tell them what happened and ask why you didn't receive mail when you were supposed to. I hope that cooler heads prevail. I have a few jerky customers that I deliver mail too, but I don't let it bother me. They continue to get the exact same quality service as everybody else I deliver mail to. I hope that cooler heads prevail in your situation and that the mail service isn't interrupted. Thanks for writing with your q.
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Suicide Hotline Manager
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Radio program/music director
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I am thinking it may be held up in Customs, but am not sure if that happens before or after it gets to the ISC, or is maybe based in the Miami ISC. Do you know if the recipient is still looking for their items? Sometimes it doesn't get any more bar code scans before it is delivered but actually has been delivered. You could go to www.usps.com and maybe do an inquiry as to where the items could be but I don't have a lot of confidence that you will get any more info than is what you already have.
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Generally it would be up to 3 days for a letter to be delivered if mailed from CA to WI. To answer your question, the letter mailed on Monday AM should be delivered on Thursday. I'm not sure about this but I think First-class Mail standards are 2-4 days for delivery.
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It's a very good question with a pretty easy answer. In our office, besides the regular letter carriers who deliver the same route daily, we have a group of carrier technicians (aka floaters) who deliver the mail when a carrier has a day off during the week. As much as mail is delivered Mon-Sat most carriers are only obligated to work 5 of those days. To also help fill the gap when a carrier is sick or on vacation or out for any reason a CCA (city carrier assistant) can deliver the mail. If we are very short-staffed (common in the office where I work), we deliver our own routes and then take part of the vacant route and deliver that, usually for OT pay. That is usually :30-1:00 of additional delivery time but could be longer.
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