Ask a Mailman (City Letter Carrier) anything

1236 Questions

Last Answer on February 18, 2022

When do the mailman comes back to work since next Friday is Christmas

Asked by Kenya about 9 years ago

We will be operating as normal on 12/26/15 Saturday. Have a Merry Christmas!

Postman at our apartment keeps returning our mail to sender. He states it is because it does not match the names on our box. Can he legally do this. If the name is misspelled or off by one letter he will return to sender every time. Can he do this?

Asked by Jessica about 10 years ago

Jessica, I don't know what is legal or not about returning mail to the sender if not addressed properly but it seems that your letter carrier is taking this a bit too far by returning letters that don't match exactly the name on the mailbox. As long as the apartment # is correct and the name matches somewhat the mail should be delivered. I don't know if you want to leave a note saying "please deliver all mail that is addressed to my apartment # even if the name doesn't match exactly." As far as I know names don't need to match at all as long as there is an apt # and the recipient isn't rejecting the mail as "no longer lives here or person doesn't live here". Many carriers, especially substitute or CCA (city carrier assistants), just deliver the mail as addressed which is fine. I am a very detail-oriented letter carrier and always want to make the proper deliveries but would never return something for a spelling error. I would return something sometimes if it is consistently mailed to an incorrect address. Again, the address is the most important piece of information on a piece of mail, not necessarily the name.

428 Votes

Thanks for the answer, but doesn't each carrier have a route number, like C001-19046, the last part being the zip code that they deliver to? So if I addressed it to Letter Carrier Route C001-19046 he /she would get the letter?

Asked by Jane over 9 years ago

You are the right track with your question. C001, for example, would be City Route 1. I don't think there is a special ZIP code for the route #. What you could I address the item to "Letter Carrer C0001" and then the PO name and address and 5-digit ZIP code. I think the addl 4 digits for the ZIP code would be -9998 for mail going to the PO and not to a customer. Don't quote me on that last part. I've reread your question now. If you put C001-19046 on the top line of the address they might get the letter. I've never seen this done before but it does make sense. I would recommend addressing the envelope to "Letter Carrier C001", but it's your choice.

428 Votes

thank you. that's what i hoped. i said some things after i walked away(about 20 feet). no threats were made and nobody was touched. are you allowed to have phone plugs in your ears and the radio going in your truck where you can't hear people?

Asked by tn mom over 9 years ago

I don't like to quote too many rules here on jobstr with regards to what a letter carrier can and can't do. One of the main reasons is that many rules are barely told to us, if at all, and the enforcement of any rules seem so inconsistent even within a particular office. In our office we are told not to have both ears plugged with earphones while delivering mail (driving or walking). I use earphones but only have one ear plugged in. I wouldn't be surprised if some of my co-workers have them both plugged in, because "rules" are for other people, not them. I also think we are allowed to play a radio in our vehicles, but it shouldn't be that loud where you can't hear what's going on around you. That is rude and a safety concern as far as I see it. I'm glad that no threats were made and nobody was touched. I won't stick up for my fellow employees who have any type of bad attitude or poor work ethic or don't follow some basic courtesy rules.

428 Votes

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are mail carriers required to deliver to separate boxes at a 2-family house, assuming the boxes specify 'apt. 1' and 'apt. 2' (particularly if the boxes are on different levels separated by stairs)?

Asked by Joe about 9 years ago

I don't know the procedures for determining whether a not a building is "officially" considered multi-unit for mail deliver purposes. I once had a person who was leasing part of a house of I could put his mail into a separate mailbox on the side of a house and I said no. The house is considered one address and all of the mail goes in a single box. The landlord can separate the mail. I would think if it's a 2-family house and the boxes are clearly marked as "apt 1" and "apt 2" or something similarly distinctive and the mail is addressed accordingly it may be okay. I truly don't know what constitutes multi-unit or not as far as mail delivery goes. I also don't know if the stairs have any effect to the answer. It's not uncommon to walk up stairs to deliver mail so I can't outright say no due to the stairs separating the mailboxes of the 2 units.

428 Votes

is it legal to write a message on the outside of the envelope of a letter im mailing ?

Asked by chaser almost 10 years ago

I don't see why it wouldn't be legal. The important parts are that the destination address, return address, and postage are in the correct places and clearly readable. Besides that I believe you may write a message on the outside of an envelope.

428 Votes

How do you survive the extreme heat? Also after a long hot day do you get a headache?

Asked by Amy over 9 years ago

Amy, it's been awhile since I've worked in extreme heat (mid-90s and above would be my unscientific definition), but I'll just give you some generic advice. The suggestions I have are: 1) Keep hydrated. Even if you aren't thirsty just keep drinking. Many liquids are lost through perspiration, and if you need to take more bathroom breaks, you just do so. It is rare I get a headache from the extreme heat and I credit that to drinking water or other non-diuretic liquids. 2) Wear as light as clothing as possible. 3) Keep your head covered with a wide-brimmed hat to protect from the sunlight. I've found this to be more comfortable then not wearing a hat. 4) Don't exert yourself too much. The pressures of the job have some letter carriers rushing through their routes, but that could tire you out quickly if it is very hot outside. I keep a moderate, rational, pace, and if anyone ever questioned why it took longer to deliver a mail route (not common to be questioned especially in weather extremes), I'd just say it was for health and safety reasons. As an aside, the heat never bothered me compared to very cold conditions. I realize that you can cover yourself sufficiently when it's extremely cold, but my extremities still hurt when exposed. It's difficult for me to feel the mail if my fingers aren't touching the mail directly. I hope this helps. Basically, it comes down to preparation and hydration.

428 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

When do the mailman comes back to work since next Friday is Christmas

Postman at our apartment keeps returning our mail to sender. He states it is because it does not match the names on our box. Can he legally do this. If the name is misspelled or off by one letter he will return to sender every time. Can he do this?

Thanks for the answer, but doesn't each carrier have a route number, like C001-19046, the last part being the zip code that they deliver to? So if I addressed it to Letter Carrier Route C001-19046 he /she would get the letter?

thank you. that's what i hoped. i said some things after i walked away(about 20 feet). no threats were made and nobody was touched. are you allowed to have phone plugs in your ears and the radio going in your truck where you can't hear people?

Also on Jobstr...

are mail carriers required to deliver to separate boxes at a 2-family house, assuming the boxes specify 'apt. 1' and 'apt. 2' (particularly if the boxes are on different levels separated by stairs)?

is it legal to write a message on the outside of the envelope of a letter im mailing ?

How do you survive the extreme heat? Also after a long hot day do you get a headache?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

When do the mailman comes back to work since next Friday is Christmas

Postman at our apartment keeps returning our mail to sender. He states it is because it does not match the names on our box. Can he legally do this. If the name is misspelled or off by one letter he will return to sender every time. Can he do this?

Thanks for the answer, but doesn't each carrier have a route number, like C001-19046, the last part being the zip code that they deliver to? So if I addressed it to Letter Carrier Route C001-19046 he /she would get the letter?

thank you. that's what i hoped. i said some things after i walked away(about 20 feet). no threats were made and nobody was touched. are you allowed to have phone plugs in your ears and the radio going in your truck where you can't hear people?

Also on Jobstr...

are mail carriers required to deliver to separate boxes at a 2-family house, assuming the boxes specify 'apt. 1' and 'apt. 2' (particularly if the boxes are on different levels separated by stairs)?

is it legal to write a message on the outside of the envelope of a letter im mailing ?

How do you survive the extreme heat? Also after a long hot day do you get a headache?

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