Ask a Mailman (City Letter Carrier) anything

Claims he received mail at our house that was addressed to his previous address (same town). I don't believe him, & I'm curious, could/would a postman/woman deliver post to a different address than what is marked. (Did not sign up for forwarding)

Asked by m0m2t0by almost 10 years ago

I believe it would be rare for someone to receive mail at your address when they didn't put on a forwarding order and then to actually know about it. Certainly mail could be mis-delivered to your house, but how would that person know unless you contacted them somehow? I deliver mail only as addressed with a couple of exceptions. If I can see that the sender addressed it wrong (usually a wrong house #, but the correct street), I would likely deliver it to the address where the person lives. Even if someone moved in the same town but didn't put in a forwarding order, we aren't allowed to just "hand off" the mail to their new address. I did recently notice that a woman (her parents live on the route I deliver) had a piece of mail with her name on it but the address to be delivered to was in Maryland. I know the woman is now receiving mail at her parents home and likely has a forwarding order from Maryland to her parents house in NY. The letter may have been automatically re-routed to NY with the new addresses bar code put on the envelope and the letter then arrived in the computer-sorted mail for the NY address. I just delivered it knowing that the surnames matched. I hope this answers your question and thanks for writing.

418 Votes

Why would my carrier report my package delivered and it's not in my box no notice left I live in apartment complex?

Asked by Tina over 9 years ago

Tina, when I get a question like this it disturbs me because I have to think it wasn't an innocent error that the item was scanned as "delivered" but no notice was left nor was the item. As an aside, if a notice was left, the package would have been scanned as "attempted". It could've been an error, but I will explain why I think it may not have been. When the packages arrive at our PO in the AM, they are all scanned as "arrival at unit". Then, at the end of the work day, our supervisors are supposed to make sure that each item has an additional scan such as "attempted" or "delivered" or "business closed", etc. I know at our office that if they can't find the parcel as accidentally left behind in the office they may assume the parcel was delivered and enter it as such. Amazon specifically wants their items delivered the day they arrive at the destination PO. In a way this is falsifying and undermining the integrity of our scanning system. I won't say this happens to many items nor do I know if it's widespread. Hopefully what I described above is what happened with your package and it should be delivered on the following delivery day.

418 Votes

How can a postmaster report a delivered item to a mailbox and it's empty?

Asked by Tina over 9 years ago

Tina, since this is pretty much the same q you asked previously, I have just copied and pasted the response from that question below:

Tina, when I get a question like this it disturbs me because I have to think it wasn't an innocent error that the item was scanned as "delivered" but no notice was left nor was the item. As an aside, if a notice was left, the package would have been scanned as "attempted". It could've been an error, but I will explain why I think it may not have been. When the packages arrive at our PO in the AM, they are all scanned as "arrival at unit". Then, at the end of the work day, our supervisors are supposed to make sure that each item has an additional scan such as "attempted" or "delivered" or "business closed", etc. I know at our office that if they can't find the parcel as accidentally left behind in the office they may assume the parcel was delivered and enter it as such. Amazon specifically wants their items delivered the day they arrive at the destination PO. In a way this is falsifying and undermining the integrity of our scanning system. I won't say this happens to many items nor do I know if it's widespread. Hopefully what I described above is what happened with your package and it should be delivered on the following delivery day.

418 Votes

Thanks for the answer, but doesn't each carrier have a route number, like C001-19046, the last part being the zip code that they deliver to? So if I addressed it to Letter Carrier Route C001-19046 he /she would get the letter?

Asked by Jane about 9 years ago

You are the right track with your question. C001, for example, would be City Route 1. I don't think there is a special ZIP code for the route #. What you could I address the item to "Letter Carrer C0001" and then the PO name and address and 5-digit ZIP code. I think the addl 4 digits for the ZIP code would be -9998 for mail going to the PO and not to a customer. Don't quote me on that last part. I've reread your question now. If you put C001-19046 on the top line of the address they might get the letter. I've never seen this done before but it does make sense. I would recommend addressing the envelope to "Letter Carrier C001", but it's your choice.

418 Votes

thank you. that's what i hoped. i said some things after i walked away(about 20 feet). no threats were made and nobody was touched. are you allowed to have phone plugs in your ears and the radio going in your truck where you can't hear people?

Asked by tn mom about 9 years ago

I don't like to quote too many rules here on jobstr with regards to what a letter carrier can and can't do. One of the main reasons is that many rules are barely told to us, if at all, and the enforcement of any rules seem so inconsistent even within a particular office. In our office we are told not to have both ears plugged with earphones while delivering mail (driving or walking). I use earphones but only have one ear plugged in. I wouldn't be surprised if some of my co-workers have them both plugged in, because "rules" are for other people, not them. I also think we are allowed to play a radio in our vehicles, but it shouldn't be that loud where you can't hear what's going on around you. That is rude and a safety concern as far as I see it. I'm glad that no threats were made and nobody was touched. I won't stick up for my fellow employees who have any type of bad attitude or poor work ethic or don't follow some basic courtesy rules.

418 Votes

We have a mailman that lives in our area that is home multiple times a day. What are the rules for breaks? The same mailman also delivers to our boxes and lets his kid ride in his truck and put mail in our community box. Is this against rules?

Asked by Andrew about 9 years ago

As far as I know, the break rules for city carriers are similar nationwide. We are allowed 30 minutes for lunch, up to 2 10-minute breaks plus unlimited comfort breaks (to use a bathroom). It really wouldn't be odd if the carrier was home 2-3 times a day but only one time should be more than 10 minutes (lunch time). Some carriers may have a lot of downtime on their routes if they move quickly or the mail volume is light, but my experience is that it's not a huge amt of extra time. I'm sure others will disagree with me. To answer your second question, a child shouldn't be riding along in a USPS vehicle. If the carrier is using their own vehicle that may or may not be against the rules. Either way, nobody but authorized USPS employees should be touching the mail and putting it into a community box. I'm not sure how much would get done or how much this bothers you, but you could always call the Post Office and speak with a delivery supervisor, manager or Postmaster.

418 Votes

I am waiting for my package outside my apartment's mail box am I allowed to ask for my package before he or she puts it in my mailbox

Asked by Jaime over 9 years ago

It depends on who your letter carrier is. Some will give it to you ahead of time and others will want to place it in the mailbox so they know you have legitimate access to your mailbox. As long as I knew the individual resided at the address associated with the package or they could prove it with identification, I would hand them the package. In my career I've never had a problem. Please remember that not every letter carrier behaves the same way. Thank you for the question.

418 Votes

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Claims he received mail at our house that was addressed to his previous address (same town). I don't believe him, & I'm curious, could/would a postman/woman deliver post to a different address than what is marked. (Did not sign up for forwarding)

Why would my carrier report my package delivered and it's not in my box no notice left I live in apartment complex?

How can a postmaster report a delivered item to a mailbox and it's empty?

Thanks for the answer, but doesn't each carrier have a route number, like C001-19046, the last part being the zip code that they deliver to? So if I addressed it to Letter Carrier Route C001-19046 he /she would get the letter?

Also on Jobstr...

thank you. that's what i hoped. i said some things after i walked away(about 20 feet). no threats were made and nobody was touched. are you allowed to have phone plugs in your ears and the radio going in your truck where you can't hear people?

We have a mailman that lives in our area that is home multiple times a day. What are the rules for breaks? The same mailman also delivers to our boxes and lets his kid ride in his truck and put mail in our community box. Is this against rules?

I am waiting for my package outside my apartment's mail box am I allowed to ask for my package before he or she puts it in my mailbox

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Claims he received mail at our house that was addressed to his previous address (same town). I don't believe him, & I'm curious, could/would a postman/woman deliver post to a different address than what is marked. (Did not sign up for forwarding)

Why would my carrier report my package delivered and it's not in my box no notice left I live in apartment complex?

How can a postmaster report a delivered item to a mailbox and it's empty?

Thanks for the answer, but doesn't each carrier have a route number, like C001-19046, the last part being the zip code that they deliver to? So if I addressed it to Letter Carrier Route C001-19046 he /she would get the letter?

Also on Jobstr...

thank you. that's what i hoped. i said some things after i walked away(about 20 feet). no threats were made and nobody was touched. are you allowed to have phone plugs in your ears and the radio going in your truck where you can't hear people?

We have a mailman that lives in our area that is home multiple times a day. What are the rules for breaks? The same mailman also delivers to our boxes and lets his kid ride in his truck and put mail in our community box. Is this against rules?

I am waiting for my package outside my apartment's mail box am I allowed to ask for my package before he or she puts it in my mailbox

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