Chef

Chef

Chef Mil

Berkeley, CA

Female, 49

I have been working in restaurants in the San Francisco Bay Area for over 20 years (two of the restaurants had been in the SF Chronicle's Top 100 Restaurants). I have cooked mostly Mediterranean food, but have some experience with Asian food. I went to cooking school, and worked my way up from being a prep cook (think--prepping 3 cases of artichokes, de-boning 100 quail, and juicing a case of lemons!) to being a chef at a well known restaurant in my area. And no, I am not the yelling type! :)

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Last Answer on March 14, 2013

Best Rated

How many levels are there before someone reaches "chef" status? And at what level does a kitchen employee start to get some creative input as to the cuisine?

Asked by micah m about 5 years ago

Hi Micah, This is a question that I have to answer with "it depends". From what I've seen, there aren't really any formal steps. Yes, you have to have certain skills, experience, and you have to make awesome food. But sometimes, I've seen cooks promoted to chef level because they were the senior cook in the kitchen, and the owners needed someone. Other times, like in my case, I became the chef de cuisine because I had been the sous chef, and had run the kitchen several times in the chef's absence. The owners were opening another restaurant, my boss went to oversee that restaurant, and I was left to run the flagship. Personally, it took me a long time before I would call myself chef. As for the creative input, to me, a good idea is a good idea, no matter where it comes from. Once, one of the cooks made a killer staff meal dish that we put on the menu! I remember early in my career my mentor/chef saying he didn't want me to just be a worker bee. He wanted me to come up with ideas. It's nice to have a flow of ideas for dishes especially if you're changing the menu every two weeks!

I see you're from Berkeley (Go Bears!) My question is, is your restaurant notified ahead of time before the health inspector shows up? Or is it a total surprise?

Asked by Jolie O! about 5 years ago

Hi Jolie, Did you go to UCB? If so, how did you like it here? Anyway, it is a complete surprise when the health inspector comes. My former sous chef knew the guy would show up about every 6 months. This sous chef also knew his car, and would keep an eye out for him! There wasn't much to write up at the restaurant I worked at, but I remember once that he and one of the owners went around and around which way to face the eating side of the spoons and forks in the container!

Do customers ever find something gross in their food? Even the most reputable restaurants seem to have the occasional problems with hair, bugs, the occasional rodent...

Asked by Sue chef ;) about 5 years ago

Hi Sue, Yes! Usually, it's hair. (Although I must say, even though it sounds gross, that if I got a dish that had hair in it, I would probably eat it if I knew the person!) Other times, it has been a piece of glass or bugs. I always comp something depending on the severity of the offending matter. At the first restaurant I worked at, someone found a small FROG in their salad. I can't remember if it was still alive or not, but this wasn't during my shift. I still cannot understand how the pantry person did not see or feel a frog.

If a customer sends back something that's overcooked, will you just throw it out and make them a new one? Are expenses like that just baked into the business model of any restaurant?

Asked by 2124ever about 5 years ago

Hello 2124, Personally, I would make a new dish. I would even get a new plate! Of course, I would examine it and probably try a part they hadn't eaten. You are correct in that it's just a given expense. I've heard that a normal food cost hovers around 30% of expenses in a restaurant. At the restaurant I worked at, we would aim to price our dishes at about 4x the food cost.

How do you feel about how chefs are portrayed on reality shows? Are you pleased that they're finally getting the spotlight, or is the angry / yelling stereotype getting too much focus?

Asked by Myra about 5 years ago

Hi Myra, I am pleased with any show that gets folks curious about food and gets them cooking in the kitchen! The angry chef portrayal, I know, makes for good watching, and it's fun to watch if you're not on the receiving end of it. I can't imagine watching a show about a typical day in the kitchen. It would be pretty boring actually. Watching a chef order ingredients, talking with customers and the cooks, receiving deliveries, would make for dull TV, really. One of the chefs I used to work with was a tyrant!!! She (yes, she) would scream obscenities, throw pots and pans, kick over the garbage can...etc. All the cooks were afraid of her, and it the end, it did her in. So for TV I think it is fine, but in real life, in the kitchen, it is not effective method of management.

Finally, a chef! Tell me, if a customer sends a dish back because they don't like it and explains why, do you get offended, or do you appreciate constructive criticism?

Asked by sara about 5 years ago

Hi Sara, I appreciate constructive criticism. If they can tell me why they didn't like it, that is more helpful than "I don't like it" said in a nasty tone. For example, if a customer says that they think a dish is too sweet, and maybe something acid would offset that, I will listen. I usually enjoy conversations like this. The chefs I have worked with that mentored me were always looking to improve their dishes, so that's how I have always worked and have run my kitchen. Do you have a story that goes with this question?

Do you think a customer has the right to send something back (and not pay for it) and order something else if he simply didn't like it, even if it had been cooked and served properly?

Asked by M.M. about 5 years ago

Hi M.M. Hmm...I would have to say no. If the customer ordered it, and didn't like it, well, I would have to say the responsibility of choosing that dish is on the customer. But honestly, I might reconsider if it was a customer that was a regular to the restaurant!