Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Postal Carrier delivered over 150 postcards to ONE hotel that I paid to deliver to every home and business. What are my rights for damage caused to my 15 businesses I represent that depend on revenue from it?

Asked by Phil about 11 years ago

Phil, it sounds like you were using our EDDM Retail service which allows mailers to target an area of the town with a simplified (unaddressed) mailing which would go to each address on a route or group of routes. EDDM stands for Every Door Direct Mail. It has been very popular since it was introduced by the USPS several years ago. It is very bad that a postal carrier would deliver it to just one address though I have heard this complaint before. I don't know what your rights are re: a refund of the mailing costs. I'd contact your local postmaster or escalate to our consumer affairs department (which I think we have) to try and make sure it doesn't happen again. I don't believe you are eligible for any damage beyond the cost of the postage, but I could be wrong about this. Hearing a complaint like this doesn't surprise me as I get the impression that these mailings (EDDM) aren't treated as well as addressed mail but absolutely should be. We are paid to deliver the mail accordingly. I'm sorry that you had this bad experience with the USPS and hope you would give us another chance.

707 Votes

I work front desk & the mailman is very creepy. He constantly asks me out (mentioning his wife is out of town)! He knows my first and last name from work mail -- does he have the ability to locate my home address (its in a different town)?

Asked by lavender91 almost 11 years ago

I only wish I had the problem of being asked out on dates! Just kidding, and I don't mean to make light of your question. You shouldn't have to feel uncomfortable when the letter carrier comes into your office. They shouldn't be flirting with you or asking you out on dates unless it somehow seems that the feeling would be mutual. It's not a bad idea to make it clear that you aren't interested in going out with him. I know that is easier said than done. You could call the delivery supervisor or postmaster to report this but I have a feeling that might make things worse. His behavior seems quite unprofessional. I don't think it's forbidden to ask a customer to go out socially, but they shouldn't push the issue or make the customer feel awkward if they aren't interested. To answer your question about locating your home address, we don't have access to any better resources than one would have doing an Internet search. If he ever showed up at your house unexpectedly, I think I'd alert law enforcement that you may have a stalker and to let them know where he knows you from. Maybe they could tell this letter carrier to knock off that inappropriate behavior. Furthermore, we shouldn't be using information we see on mail to get information for our personal use. That is also unethical and may violate some privacy regulations. I wish you well and that the creepiness will cease.

707 Votes

What if someone send u mail but right the wrong address

Asked by jennifer over 11 years ago

If someone writes the wrong address but a letter carrier recognizes the name as to where the letter should go, it may be delivered correctly. If we can't figure out where the letter should go and there is a valid return address on the letter, we may send the letter back endorsed "Attempted, not Known" referring to the incorrect address that was written on the envelope.

707 Votes

If I'm not putting my address on a letter that I'm mailing do I still have to put my city, state, and zip code?

Asked by Msjas92 almost 11 years ago

Not at all. As far as I know, there is no requirement for any return address or partial return address. It is important for the destination address to be complete. This mainly would be an issue if you wanted to receive the item back to you in case it was undeliverable for any reason. I'd recommend putting a return address on a letter that is being mailed, but it's your decision and you probably have your reasons for not wanting to put one on the letter that you are mailing.

706 Votes

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How long does it take to get back to the sender when USPS tracking states : Moved, Left no address:

Asked by Nikki almost 11 years ago

I don't know how long that would take. I didn't know that we are able to scan a package or item as "moved, left no address". If the system is working properly and we give that item the same attention that an originating (vs. a returned item) gets then it should just take a few days to get back to the sender. In our office which is shorthanded on clerks, I'm not so sure how quickly the item would be returned. There is a lot as a letter carrier or employee we aren't told or know how long something should take so we just learn a lot by experience. Thanks for your question.

706 Votes

On the topic of keeping dry, have you come across a good brand of gloves that keep your hands dry and warm during these colder months of rain and chills?

Asked by Kruesser over 10 years ago

Another good question that I'll fail miserably at. It's hard to find good gloves that will keep your ha ss warm and dry plus allow you to easily finger the mail. While I walk I wear a pretty regular glove on the hand where I hold the mail and then may leave the hand I use to finger the mail exposed but put it in my pocket between houses to keep it somewhat warm. You may also purchase single use hand warmers which you can keep in your pocket and they should last you the whole work day. Some carriers wear sealskin type gloves. I've never tried some so I can't comment on how good they are. Basically I own many pairs of gloves and just do a lot of experimenting to get it right. If it's raining try and bring multiple pair so you can exchange out wet gloves for dry gloves.

706 Votes

are mail carriers required to deliver to separate boxes at a 2-family house, assuming the boxes specify 'apt. 1' and 'apt. 2' (particularly if the boxes are on different levels separated by stairs)?

Asked by Joe almost 11 years ago

I don't know the procedures for determining whether a not a building is "officially" considered multi-unit for mail deliver purposes. I once had a person who was leasing part of a house of I could put his mail into a separate mailbox on the side of a house and I said no. The house is considered one address and all of the mail goes in a single box. The landlord can separate the mail. I would think if it's a 2-family house and the boxes are clearly marked as "apt 1" and "apt 2" or something similarly distinctive and the mail is addressed accordingly it may be okay. I truly don't know what constitutes multi-unit or not as far as mail delivery goes. I also don't know if the stairs have any effect to the answer. It's not uncommon to walk up stairs to deliver mail so I can't outright say no due to the stairs separating the mailboxes of the 2 units.

706 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Postal Carrier delivered over 150 postcards to ONE hotel that I paid to deliver to every home and business. What are my rights for damage caused to my 15 businesses I represent that depend on revenue from it?

I work front desk & the mailman is very creepy. He constantly asks me out (mentioning his wife is out of town)! He knows my first and last name from work mail -- does he have the ability to locate my home address (its in a different town)?

What if someone send u mail but right the wrong address

If I'm not putting my address on a letter that I'm mailing do I still have to put my city, state, and zip code?

Also on Jobstr...

How long does it take to get back to the sender when USPS tracking states : Moved, Left no address:

On the topic of keeping dry, have you come across a good brand of gloves that keep your hands dry and warm during these colder months of rain and chills?

are mail carriers required to deliver to separate boxes at a 2-family house, assuming the boxes specify 'apt. 1' and 'apt. 2' (particularly if the boxes are on different levels separated by stairs)?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Postal Carrier delivered over 150 postcards to ONE hotel that I paid to deliver to every home and business. What are my rights for damage caused to my 15 businesses I represent that depend on revenue from it?

I work front desk & the mailman is very creepy. He constantly asks me out (mentioning his wife is out of town)! He knows my first and last name from work mail -- does he have the ability to locate my home address (its in a different town)?

What if someone send u mail but right the wrong address

If I'm not putting my address on a letter that I'm mailing do I still have to put my city, state, and zip code?

Also on Jobstr...

How long does it take to get back to the sender when USPS tracking states : Moved, Left no address:

On the topic of keeping dry, have you come across a good brand of gloves that keep your hands dry and warm during these colder months of rain and chills?

are mail carriers required to deliver to separate boxes at a 2-family house, assuming the boxes specify 'apt. 1' and 'apt. 2' (particularly if the boxes are on different levels separated by stairs)?

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