MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I don't know where you mailed the letter from, but I think mail is still processed on a holiday even if there is no delivery. I would suggest that it will arrive on Tues or Wednesday. Also, I've heard through unofficial sources that the service standards for first class mail has been delayed by a day, at least with local mail. Mail that used to take one day has started to take two days as of last week, but I haven't heard any official word or complaints about it. I don't work in an environment where I'd head too many complaints from customers nor would management tell us of too much with regards to service changes unless they absolutely had to.
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Phil, it sounds like you were using our EDDM Retail service which allows mailers to target an area of the town with a simplified (unaddressed) mailing which would go to each address on a route or group of routes. EDDM stands for Every Door Direct Mail. It has been very popular since it was introduced by the USPS several years ago. It is very bad that a postal carrier would deliver it to just one address though I have heard this complaint before. I don't know what your rights are re: a refund of the mailing costs. I'd contact your local postmaster or escalate to our consumer affairs department (which I think we have) to try and make sure it doesn't happen again. I don't believe you are eligible for any damage beyond the cost of the postage, but I could be wrong about this. Hearing a complaint like this doesn't surprise me as I get the impression that these mailings (EDDM) aren't treated as well as addressed mail but absolutely should be. We are paid to deliver the mail accordingly. I'm sorry that you had this bad experience with the USPS and hope you would give us another chance.
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I don't know how long that would take. I didn't know that we are able to scan a package or item as "moved, left no address". If the system is working properly and we give that item the same attention that an originating (vs. a returned item) gets then it should just take a few days to get back to the sender. In our office which is shorthanded on clerks, I'm not so sure how quickly the item would be returned. There is a lot as a letter carrier or employee we aren't told or know how long something should take so we just learn a lot by experience. Thanks for your question.
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I don't know the procedures for determining whether a not a building is "officially" considered multi-unit for mail deliver purposes. I once had a person who was leasing part of a house of I could put his mail into a separate mailbox on the side of a house and I said no. The house is considered one address and all of the mail goes in a single box. The landlord can separate the mail. I would think if it's a 2-family house and the boxes are clearly marked as "apt 1" and "apt 2" or something similarly distinctive and the mail is addressed accordingly it may be okay. I truly don't know what constitutes multi-unit or not as far as mail delivery goes. I also don't know if the stairs have any effect to the answer. It's not uncommon to walk up stairs to deliver mail so I can't outright say no due to the stairs separating the mailboxes of the 2 units.
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A CCA shouldn't have to memorize a delivery route as far as I know. I believe as long as you can read a map or use a smart phone GPS, you should be okay. Hopefully the postal management or a fellow letter carrier can give you written instructions and/or a map to help you. I know that if I give away part of my route for a CCA to deliver, I am expected to write down the delivery instructions including park points, vacant houses, certified mail, and Managed Service Points (which need to be scanned). I will admit that not every office or carrier is that well organized so there may be a level of "baptism by fire". The key for me is organization and reading a map if you are unfamiliar with an area.
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I am appalled at these observations of a mail carrier. If they are a city letter carrier, they aren't allowed to do any of the as far as I know. The actions seem completely unprofessional and probably against postal regulations. I would never give someone a ride in my mail truck or even have enough time to talk to one person on the route. If I talk to someone for even a few minutes I start to get anxious that I'll be late returning to the PO from my delivery route. I don't think it is against the rules to take a ride with someone while you are in uniform as long as the mail is secured in the postal delivery vehicle. We are authorized a 30 minute lunch break, two 10-minute breaks, plus whatever bathroom breaks are necessary. I have heard stories like you have told while reading some Facebook Forums or message boards. They are definitely working somewhere I'm not familiar with and with a management who doesn't care to do anything about this. I believe in an honest day's work for an honest day's pay. People like you have observed have probably been ripping off the USPS and the ratepayers for years. There are definitely other USPS workers who would disagree strongly with my comments, but this is how I see it. If you know for sure you aren't getting all of your mail, you could bring it to the attention of the delivery supervisor of your local PO. I would question how you would know you are missing anything. It's possible that your apartment complex residents don't receive a lot of mail. Thanks for writing.
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I don't know this answer since I don't work in the hiring area and don't know what the conversations are like. My guess from what I've seen is that it's not likely that a 4-day schedule will be allowed and then 2 days at school. The CCAs in our office have to sometimes work on Sunday delivering Amazon.com packages. I think that CCAs are supposed to be available on a very dynamic schedule so I don't know if you could get an agreement from the USPS to guarantee no work on the days you'd like to go to school. It doesn't hurt to ask and just because I haven't seen it done doesn't mean it's not possible. Good luck.
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