Ask a Mailman (City Letter Carrier) anything

Thank you for everything! Honestly you've been helping me out a great deal. I'll be back

Asked by Dee over 9 years ago

My pleasure Dee! Again, good luck to you in training. Always keep in mind that whatever I tell you is anecdotal and what I've experienced. There are many inconsistencies within the USPS depending on where you work and the personalities you come across. It shouldn't be this way but I'm sure that happens in other organizations just as much. I enjoy so much of this job because I'm out on my own for about 6 hrs a day not dealing with too much internal politics, etc.

507 Votes

I didnt see any letter come still from 10 days ago. and i miss my payment. so whats wrong?

Asked by zexing cen about 10 years ago

I am not sure what you mean by your question but it sounds like a letter you sent or are expecting to receive for 10 days hasn't arrived. Maybe it was a payment you were looking to have credited. It is likely the item has been lost or misdelivered in the mail stream. I'd give it a few more days to see if the letter shows up, but no guarantee it will. It is important that the letter had proper postage and the correct address whether it was coming to you or wherever you were mailing it to. I can't be sure what is wrong.

506 Votes

How do you and the other letter carriers you know feel about all these extra parcels from SmartPost and SurePost that you're expected to deliver alongside the mail every day? Is it an annoyance? Sometimes if I order too much from Amazon I feel bad!

Asked by Scott over 9 years ago

Asking me and other letter carriers will likely get you 2 different answers. I think it's great to get the smartpost and surePost parcels to deliver alongside our regular mail. I view it as more business for the USPS, my employer. If my employer can get more business that would hopefully translate as better for the workers. I don't find it an annoyance whatsoever and know it's part of my job. If the volume of parcels gets too high I would possibly take longer to complete my route which translates into overtime pay which would be beneficial. The volume of parcels that I deliver is not overwhelming except around the holiday season. Amazon uses the USPS as well as other delivery companies to complete their delivery fulfillment. There are some coworkers who don't want to do any extra work and complain about everything so the extra parcels would annoy them. I feel they are close-minded and lazy. In so many cases I don't see the importance of US Mail nowadays with regards to financial statements and bills. That has been able to be done electronically for so many years now. Parcels are what our business should be happy to be delivering. Don't ever feel bad about ordering too much online. I know I wouldn't.

506 Votes

Thank you for your response! I already contacted the property manager and he told me to contact USPS, which I did over the 1-800... and they asked me to call the local Post office, I called and the lady just put me on hold and then hanged up.

Asked by Isaac about 10 years ago

You're welcome Isaac. I'm sorry you didn't have a good experience with your local PO. I would recommend trying again as it's possible that the call was accidentally disconnected. Some offices are quite shorthanded but that doesn't excuse them for not just taking down some info, talking to your letter carrier when they have a chance and then getting back to you. You have a right to get your mail at a secure location in the centralized mailbox unit and I'm not sure what the reason for this foul up is since I don't have all of the facts.

506 Votes

When a mail carrier oppts for a specific route does he get that routes day off? Or will hes day off keep rotating as usually scheduled?

Asked by joe over 9 years ago

I don't know how this works in all offices, but I can tell you what happens in the office where I deliver mail in Long Island, NY. This may not be a nationwide policy. When a letter carrier (usually an unassigned regular or CCA) opts, or holds down, an assignment they get that assignments day off. Our office has mostly rotating days off so that won't change. What may change is the "days off" group that carrier falls into. This is usually a low impact issue when a carrier opts for a group since almost all of us have rotating days off. Only 2 assignments at the PO where I work has 2 assignments with fixed days off (Saturday). The remaining 40 (approximately) assignments have rotating days off. Thank you for the question.

506 Votes

I've been having a very hard time with my mailman. One day last winter, he threw my mail on my concrete step in the snow because he said it was to snowy, it wasn't at all! I've had numerous bills and mail that never was delivered. who do i call?

Asked by Linda over 9 years ago

As much as I hate hearing stories like this I know it all too much to be true. We have many employees who don't care about delivering mail properly or accurately or have an attitude. Unfortunately I don't know how effective complaining about a letter carrier is. Our management often is indifferent or powerless to effect major changes in someone's work ethic. I know this sounds damning of many co-workers but I just get that feeling at times. I don't mean to sidestep your question but wanted to explain that none of this surprises me. I'd start by contacting your local post office and ask to speak with a delivery supervisor or manager. Tell them your story but don't exaggerate it. If your service continues to be poor or you don't think you're getting mail that you're supposed to or that items you mailed aren't getting to their destination, I suppose the next step would be to contact the USPS Consumer Affairs division. I honestly don't know how effective any of this is, but worth a try. Hopefully I'm wrong in the not-so-rosy picture I painted. If you visit www.usps.com maybe there will be information on how to contact your local PO with a complaint because it's not always so easy to find the phone number of your local PO. Linda, thank you for your question.

506 Votes

A Hostel I was staying at said the postman automatically returns to sender (without delivering it) anything not addressed to the Hostel directly. Is this possible? or would the Hostel have to manually return it themselves?

Asked by Feeling Lied to about 10 years ago

It is possible you've been lied to as your name suggests which I find to be very bad. Unfortunately I can't confirm if this is the case or not. I don't know of any rules either way as to why the postman would automatically return any mail that doesn't have the hostels name included in the address. It is pretty common for people to receive mail or packages at a hotel or some type of short-term stay facility. A woman who I work next to has a Comfort Inn that is part of her delivery route. I'm pretty sure she delivers any mail with the hotel's street address on it. It's then up to the hotel to notify the recipient that mail has arrived and then return any mail which may be for someone who is no longer there. I think that the letter carrier will accept any returned mail from the hotel and mark it "refused" or "attempted, not known" and it should go back to the sender. You ask "is this possible?" It certainly is possible as nothing surprises me about what happens at the USPS because the consistency of service among the employees and offices is not good in my opinion. I think we should deliver the mail as addressed (especially to a hotel, hostel, Airbnb, etc) and not worry about the names on the mail and let the receiving office decide whether to keep it, return it, or discard. Individual mail cannot be forwarded from a hotel or any business. In the future, if you want something mailed to a hostel, I'd recommend putting both your name and the name of the property you are staying at.

505 Votes

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Thank you for everything! Honestly you've been helping me out a great deal. I'll be back

I didnt see any letter come still from 10 days ago. and i miss my payment. so whats wrong?

How do you and the other letter carriers you know feel about all these extra parcels from SmartPost and SurePost that you're expected to deliver alongside the mail every day? Is it an annoyance? Sometimes if I order too much from Amazon I feel bad!

Thank you for your response! I already contacted the property manager and he told me to contact USPS, which I did over the 1-800... and they asked me to call the local Post office, I called and the lady just put me on hold and then hanged up.

Also on Jobstr...

When a mail carrier oppts for a specific route does he get that routes day off? Or will hes day off keep rotating as usually scheduled?

I've been having a very hard time with my mailman. One day last winter, he threw my mail on my concrete step in the snow because he said it was to snowy, it wasn't at all! I've had numerous bills and mail that never was delivered. who do i call?

A Hostel I was staying at said the postman automatically returns to sender (without delivering it) anything not addressed to the Hostel directly. Is this possible? or would the Hostel have to manually return it themselves?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Thank you for everything! Honestly you've been helping me out a great deal. I'll be back

I didnt see any letter come still from 10 days ago. and i miss my payment. so whats wrong?

How do you and the other letter carriers you know feel about all these extra parcels from SmartPost and SurePost that you're expected to deliver alongside the mail every day? Is it an annoyance? Sometimes if I order too much from Amazon I feel bad!

Thank you for your response! I already contacted the property manager and he told me to contact USPS, which I did over the 1-800... and they asked me to call the local Post office, I called and the lady just put me on hold and then hanged up.

Also on Jobstr...

When a mail carrier oppts for a specific route does he get that routes day off? Or will hes day off keep rotating as usually scheduled?

I've been having a very hard time with my mailman. One day last winter, he threw my mail on my concrete step in the snow because he said it was to snowy, it wasn't at all! I've had numerous bills and mail that never was delivered. who do i call?

A Hostel I was staying at said the postman automatically returns to sender (without delivering it) anything not addressed to the Hostel directly. Is this possible? or would the Hostel have to manually return it themselves?

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