MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Now you're speaking my language Patty. This is exactly how I deliver much of my postal route. The mailboxes where I deliver mail are at the door as opposed to at the street. If the mailboxes are at the street, the letter carrier can usually remain in their vehicle and go house to house. That is called a mounted or curbside delivery method. When the houses aren't too far apart and are on both sides of the street, I'll park at the end of a block, walk down one side delivering the mail, cross over to the other side and return to my vehicle after delivering both sides of the street. That is called a relay. From the same parking spot, I can sometimes deliver up to 3 relays of mail. The method described is called the 'park and loop' method. It is efficient because you can often cross lawns without having to continuously walk to the street and move the vehicle. The relays on the route I deliver range in length from 14-28 houses.
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Asking me and other letter carriers will likely get you 2 different answers. I think it's great to get the smartpost and surePost parcels to deliver alongside our regular mail. I view it as more business for the USPS, my employer. If my employer can get more business that would hopefully translate as better for the workers. I don't find it an annoyance whatsoever and know it's part of my job. If the volume of parcels gets too high I would possibly take longer to complete my route which translates into overtime pay which would be beneficial. The volume of parcels that I deliver is not overwhelming except around the holiday season. Amazon uses the USPS as well as other delivery companies to complete their delivery fulfillment. There are some coworkers who don't want to do any extra work and complain about everything so the extra parcels would annoy them. I feel they are close-minded and lazy. In so many cases I don't see the importance of US Mail nowadays with regards to financial statements and bills. That has been able to be done electronically for so many years now. Parcels are what our business should be happy to be delivering. Don't ever feel bad about ordering too much online. I know I wouldn't.
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As much as I hate hearing stories like this I know it all too much to be true. We have many employees who don't care about delivering mail properly or accurately or have an attitude. Unfortunately I don't know how effective complaining about a letter carrier is. Our management often is indifferent or powerless to effect major changes in someone's work ethic. I know this sounds damning of many co-workers but I just get that feeling at times. I don't mean to sidestep your question but wanted to explain that none of this surprises me. I'd start by contacting your local post office and ask to speak with a delivery supervisor or manager. Tell them your story but don't exaggerate it. If your service continues to be poor or you don't think you're getting mail that you're supposed to or that items you mailed aren't getting to their destination, I suppose the next step would be to contact the USPS Consumer Affairs division. I honestly don't know how effective any of this is, but worth a try. Hopefully I'm wrong in the not-so-rosy picture I painted. If you visit www.usps.com maybe there will be information on how to contact your local PO with a complaint because it's not always so easy to find the phone number of your local PO. Linda, thank you for your question.
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I don't know what at you mean by a commercial mailbox, but generally the mail should be delivered as it's addressed unless their is a valid change of address order filed with the USPS. I have never come across that request or situation but I probably wouldn't follow those instructions, though another letter carrier may. We generally don't like special requests like that because we aren't supposed to honor them and who knows if a replacement carrier would do that when the regular carrier is not working. I like to keep thing a simple and straightforward and that seems to work well.
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I don't know how long 15 loops should take you. It depends on the amount of houses per loop, the terrain, the spacing of the residences, and the volume of mail. Each letter carrier also works at a different pace. In the office where I work, in one hour we can usually get 4 loops done in one hour if they average 17-22 stops per loop. This is by no means standard and just what I've experienced. I can see it being different where you work. Continue to work safely and accurately. It seems odd that the same amt of loops started out as 4 hrs and decreased to 2 hours. If you feel the time allowed is unreasonable, please speak up if questioned why it took so long. In the example/pace I gave you, 15 loops would take approximately 3.75 hrs. Your mileage may vary.
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Mail from California to Georgia which was mailed on Friday should take about 3-4 days to be delivered. If the address is correct but lacking the apt. # it is possible the letter carrier will return the item to the sender marked "insufficient address". If the letter carrier knows where the letter should be delivered to, they normally will deliver it properly. It usually won't be sitting at your local PO and would be hard to find even if it were. I'd say be patient and hopefully it will show up by Wednesday.
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I have no idea why a letter carrier would do that without proper notice to you and how would the other resident have a key to that mailbox since you have it? Do you have a key to the correct mailbox or a newer mailbox with your correct address. I am a bit confused about your question. Is the mail for the different townhome now being delivered to the mailbox where your mail originally went? I'd recommend contacting the post office from where your mail is delivered or go to usps.com to email them with your question or call: 1-800-275-8777. They will probably contact your local post office to get some type of info as to why this happened. I'm not sure a property manager at the the townhome complex could help but it wouldn't hurt to ask.
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