MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I don't know anything about cards that need to be submitted so that mail can be received at rural mailboxes, but I'm also not familiar with rural route procedures in general. I don't see why mail that has a valid address regardless of the name of the resident/business which is on the mail wouldn't be delivered unless the recipient refuses it. I have no authority as a city letter carrier to decide who qualifies to receive mail. I deliver mail to an address unless it's a previous resident or an unknown name which the current resident doesn't know or want to accept. It's very normal to have someone run a business from their home. I think it was proper of you to check with your local PO to ask about this but I wouldn't have thought you would receive the answer you did. If you wanted to, you could tape a small note inside of your mailbox saying "accepting mail for (name of business)". That would remove any doubt in the mind of a rural carrier whether or not the business name is valid at your address. To answer the first part of your q, I hope the postal worker wasn't drunk, just giving you wrong info.
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Mail from California to Georgia which was mailed on Friday should take about 3-4 days to be delivered. If the address is correct but lacking the apt. # it is possible the letter carrier will return the item to the sender marked "insufficient address". If the letter carrier knows where the letter should be delivered to, they normally will deliver it properly. It usually won't be sitting at your local PO and would be hard to find even if it were. I'd say be patient and hopefully it will show up by Wednesday.
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It's very possible that they are trying to "run" from unpaid bills or have a checkered past with regards to credit. I don't know how you could figure out if someone is doing a false forwarding. I've rarely come across it. If people move without changing their address with the USPS, that is also a sign they aren't interested in having their unpaid bills follow them. As far as reporting them, I don't know who you would report them to and what an agency or law enforcement dept would do if you did report them. What evidence do you have of them doing anything illegal?
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I have no idea why a letter carrier would do that without proper notice to you and how would the other resident have a key to that mailbox since you have it? Do you have a key to the correct mailbox or a newer mailbox with your correct address. I am a bit confused about your question. Is the mail for the different townhome now being delivered to the mailbox where your mail originally went? I'd recommend contacting the post office from where your mail is delivered or go to usps.com to email them with your question or call: 1-800-275-8777. They will probably contact your local post office to get some type of info as to why this happened. I'm not sure a property manager at the the townhome complex could help but it wouldn't hurt to ask.
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It's not true that we deliver in all conditions no matter what. If a letter carrier thinks it is too dangerous to deliver mail to an address they can refuse to do so no just need to tell the supervisor when they return to the post office. It's rare that I'd not deliver mail, but some of my co-workers may not try as hard to deliver the mail. It's usually better to try and get the mail delivered. This way we don't have to bring it back another day with even more mail. I'm not sure why they request mail to be picked up. If there is road construction it is sometimes difficult to get to houses, or roads could be flooded, or snowed out. We are supposed to attempt delivery each day to each address. Our unofficial motto has to do with delivering mail in all comditions, but that is a bit more folklore than reality.
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I don't know if there is a way to do this for sure. We generally frown upon this at the PO as it takes time for the letter carrier to gather up the mail for someone before leaving for delivery. The reason is that in many offices the mail is automated so the carrier doesn't have your mail easily accessible. It may be in trays that the carrier doesn't access until they leave for delivery. The only way to do this is to go to the retail counter and ask the sales and service associate if you could get your mail. They may flat out say that they don't do this. I have rarely been asked to get a person's mail while still at the PO so I think we don't even allow it at our office, Basically, what I'm saying is that it can't hurt to try but don't be surprised if the answer is no.
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I don't know what the remedy is for this. Is there some plastic cover that could be put on top of the cluster box or does the rain leak in from the side? It sounds quite negligent of the landlord not to keep the cluster box in satisfactory condition so the mail doesn't get wet and ruined. If you bring this up to the USPS, I wondering if they would just refer you to the landlord and a cycle of frustration would continue. We have a note that we give to individual residences that says "your mailbox needs attention" when there is an issue, but if I don't know if that would pertain to a cluster box and the landlord may not even see the note if he isn't there. If all of the residents who receive mail in that cluster box would sign a joint letter and mail it to the landlord requesting the box be repaired or replaced, maybe that would carry some weight.
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