MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
It is possible you've been lied to as your name suggests which I find to be very bad. Unfortunately I can't confirm if this is the case or not. I don't know of any rules either way as to why the postman would automatically return any mail that doesn't have the hostels name included in the address. It is pretty common for people to receive mail or packages at a hotel or some type of short-term stay facility. A woman who I work next to has a Comfort Inn that is part of her delivery route. I'm pretty sure she delivers any mail with the hotel's street address on it. It's then up to the hotel to notify the recipient that mail has arrived and then return any mail which may be for someone who is no longer there. I think that the letter carrier will accept any returned mail from the hotel and mark it "refused" or "attempted, not known" and it should go back to the sender. You ask "is this possible?" It certainly is possible as nothing surprises me about what happens at the USPS because the consistency of service among the employees and offices is not good in my opinion. I think we should deliver the mail as addressed (especially to a hotel, hostel, Airbnb, etc) and not worry about the names on the mail and let the receiving office decide whether to keep it, return it, or discard. Individual mail cannot be forwarded from a hotel or any business. In the future, if you want something mailed to a hostel, I'd recommend putting both your name and the name of the property you are staying at.
The USPS is always warning us to steer clear of dogs and don't pet them even if the owner says "my dog doesn't bite". There are some dogs on the route I deliver which I trust to come up to me. I don't pet them but sometimes they will come up to my leg. For the most part i don't get involved with dogs. If we think a dog will bite us we are taught to use our satchel (if we are using one) as a shield between us and the dog. Another item we carry is "Back Off" Dog Repellent which we can spray at the face of a dog if we are bitten or about to be bit by a dog. The dog will usually back off and get disoriented. I have never been bit except for a nip on my legs which I didn't report to my supervisor. There are many dogs on the route which I deliver but most owners are very responible in not letting them out off-leash.
I don't know anything about cards that need to be submitted so that mail can be received at rural mailboxes, but I'm also not familiar with rural route procedures in general. I don't see why mail that has a valid address regardless of the name of the resident/business which is on the mail wouldn't be delivered unless the recipient refuses it. I have no authority as a city letter carrier to decide who qualifies to receive mail. I deliver mail to an address unless it's a previous resident or an unknown name which the current resident doesn't know or want to accept. It's very normal to have someone run a business from their home. I think it was proper of you to check with your local PO to ask about this but I wouldn't have thought you would receive the answer you did. If you wanted to, you could tape a small note inside of your mailbox saying "accepting mail for (name of business)". That would remove any doubt in the mind of a rural carrier whether or not the business name is valid at your address. To answer the first part of your q, I hope the postal worker wasn't drunk, just giving you wrong info.
Bronco, I can't give you any definitive answer on this because I don't have knowledge of workers comp/OJI rules with respect to delivering a route or holding a route. I think because it was an OJI, the carrier's route is protected indefinitely unless they voluntarily give it up or retire on disability. This is a comment made with no reference to documentation so I don't know that I'm correct. I know being a CCA is not very desirable but if you have patience then eventually you will become a full-time regular. The size and seniority of your office makes a big difference in how quickly you will become regular. Your union (NALC) rep may know a little more about this subject but I make no promises about that either. Furthermore, they will correctly want to protect that route for the injured carrier as much as they are allowed to. This is probably not the answer you wanted to hear but it's my best guess. Patience is a virtue.
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As much as I hate hearing stories like this I know it all too much to be true. We have many employees who don't care about delivering mail properly or accurately or have an attitude. Unfortunately I don't know how effective complaining about a letter carrier is. Our management often is indifferent or powerless to effect major changes in someone's work ethic. I know this sounds damning of many co-workers but I just get that feeling at times. I don't mean to sidestep your question but wanted to explain that none of this surprises me. I'd start by contacting your local post office and ask to speak with a delivery supervisor or manager. Tell them your story but don't exaggerate it. If your service continues to be poor or you don't think you're getting mail that you're supposed to or that items you mailed aren't getting to their destination, I suppose the next step would be to contact the USPS Consumer Affairs division. I honestly don't know how effective any of this is, but worth a try. Hopefully I'm wrong in the not-so-rosy picture I painted. If you visit www.usps.com maybe there will be information on how to contact your local PO with a complaint because it's not always so easy to find the phone number of your local PO. Linda, thank you for your question.
I don't know how long 15 loops should take you. It depends on the amount of houses per loop, the terrain, the spacing of the residences, and the volume of mail. Each letter carrier also works at a different pace. In the office where I work, in one hour we can usually get 4 loops done in one hour if they average 17-22 stops per loop. This is by no means standard and just what I've experienced. I can see it being different where you work. Continue to work safely and accurately. It seems odd that the same amt of loops started out as 4 hrs and decreased to 2 hours. If you feel the time allowed is unreasonable, please speak up if questioned why it took so long. In the example/pace I gave you, 15 loops would take approximately 3.75 hrs. Your mileage may vary.
I think there's an excellent chance that he will receive a letter if you adress it to the post office in the city where that letter carrier works, saying "Attention: (Letter Carrier ______)" on the top line of the address. Either the clerk or the supervisor/postmaster that handles internal mail should give the letter to the letter carrier. It's possible that an office my frown on having personal mail sent to a letter carrier in an office but I don't think it should be an issue as long as it's not a frequent occurrence. I've never come across this situation so I can't say for sure it will work, but I think it should. Thank you for your question.
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