MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I have no idea why a letter carrier would do that without proper notice to you and how would the other resident have a key to that mailbox since you have it? Do you have a key to the correct mailbox or a newer mailbox with your correct address. I am a bit confused about your question. Is the mail for the different townhome now being delivered to the mailbox where your mail originally went? I'd recommend contacting the post office from where your mail is delivered or go to usps.com to email them with your question or call: 1-800-275-8777. They will probably contact your local post office to get some type of info as to why this happened. I'm not sure a property manager at the the townhome complex could help but it wouldn't hurt to ask.
I don't know if there is a way to do this for sure. We generally frown upon this at the PO as it takes time for the letter carrier to gather up the mail for someone before leaving for delivery. The reason is that in many offices the mail is automated so the carrier doesn't have your mail easily accessible. It may be in trays that the carrier doesn't access until they leave for delivery. The only way to do this is to go to the retail counter and ask the sales and service associate if you could get your mail. They may flat out say that they don't do this. I have rarely been asked to get a person's mail while still at the PO so I think we don't even allow it at our office, Basically, what I'm saying is that it can't hurt to try but don't be surprised if the answer is no.
Regarding the letter which you mailed without a destination address but had your return address, I don't know how long it should take to be returned to you. If handled properly my guess would be about one week. I've seen these in the mail before. It would have a rubber stamp marking which says "returned for better address" or "insufficient address" and then delivered to your return address. Unfortunately, non-deliverable mail is sometimes put on the back burner if staffing levels are low and mail needs to be handled specially. That's why I'm hesitant to say how long it will be before your letter is returned.
I don't know anything about cards that need to be submitted so that mail can be received at rural mailboxes, but I'm also not familiar with rural route procedures in general. I don't see why mail that has a valid address regardless of the name of the resident/business which is on the mail wouldn't be delivered unless the recipient refuses it. I have no authority as a city letter carrier to decide who qualifies to receive mail. I deliver mail to an address unless it's a previous resident or an unknown name which the current resident doesn't know or want to accept. It's very normal to have someone run a business from their home. I think it was proper of you to check with your local PO to ask about this but I wouldn't have thought you would receive the answer you did. If you wanted to, you could tape a small note inside of your mailbox saying "accepting mail for (name of business)". That would remove any doubt in the mind of a rural carrier whether or not the business name is valid at your address. To answer the first part of your q, I hope the postal worker wasn't drunk, just giving you wrong info.
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I think there's an excellent chance that he will receive a letter if you adress it to the post office in the city where that letter carrier works, saying "Attention: (Letter Carrier ______)" on the top line of the address. Either the clerk or the supervisor/postmaster that handles internal mail should give the letter to the letter carrier. It's possible that an office my frown on having personal mail sent to a letter carrier in an office but I don't think it should be an issue as long as it's not a frequent occurrence. I've never come across this situation so I can't say for sure it will work, but I think it should. Thank you for your question.
It is possible you've been lied to as your name suggests which I find to be very bad. Unfortunately I can't confirm if this is the case or not. I don't know of any rules either way as to why the postman would automatically return any mail that doesn't have the hostels name included in the address. It is pretty common for people to receive mail or packages at a hotel or some type of short-term stay facility. A woman who I work next to has a Comfort Inn that is part of her delivery route. I'm pretty sure she delivers any mail with the hotel's street address on it. It's then up to the hotel to notify the recipient that mail has arrived and then return any mail which may be for someone who is no longer there. I think that the letter carrier will accept any returned mail from the hotel and mark it "refused" or "attempted, not known" and it should go back to the sender. You ask "is this possible?" It certainly is possible as nothing surprises me about what happens at the USPS because the consistency of service among the employees and offices is not good in my opinion. I think we should deliver the mail as addressed (especially to a hotel, hostel, Airbnb, etc) and not worry about the names on the mail and let the receiving office decide whether to keep it, return it, or discard. Individual mail cannot be forwarded from a hotel or any business. In the future, if you want something mailed to a hostel, I'd recommend putting both your name and the name of the property you are staying at.
Lisa, in my experience your mail should be processed normally so you need not worry. I don't often collect mail from the blue boxes as part of my assignment but if I saw regular mail in the Express Priority Blue Box I'd just put it with other outgoing mail in my postal vehicle and it'd be treated normally. I've never heard of outgoing mail being delayed by this. Thank you for your question.
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