Mailman (City Letter Carrier)

Mailman (City Letter Carrier)

MailmanDave

17 Years Experience

Long Island, NY

Male, 43

I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.

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Last Answer on February 18, 2022

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I share a large mailbox with a neighbor who never gets his mail. He is not at home often. I have been advised to throw out his junk mail. I don't think that is legal, nor my responsibility. What can I do without starting an incident. He's nice!

Asked by Meela about 9 years ago

I wouldn't get too involved with this if I were you. I mean you wouldn't get in trouble as far as I know but you are correct in saying it's not your responsibility. Who advised you to throw out his junk mail? I would never do that as a USPS employee. No mail is junk to me. A mailer is paying my employer to deliver a service (mail) and I deliver it all. There are certain classes of mail which are non-forwardable and get a better speed of service, but it's all mail. I think the way I'd handle it is one of two ways. The first suggestion is to do nothing as it's truly not your responsibility to get involved with someone else's mail. The second suggestion would be to periodically take all of his mail, rubber band it and leave it by his front door if you feel that is a safe and secure place to leave it. I don't now how your residences are situated. Thank you for this interesting question.

I know what mail is coming via informed delivery on USPS website. What happens when I don't receive it? It seems as though the mailman didn't even show up today, and it's Saturday. Mail should come on Saturday! Do you have any explanation for this?

Asked by Lara almost 8 years ago

Lara, today I had a similar situation today with one of the customers I deliver to. They showed me their USPS Infromed Delivery email and an item shown wasn't in their actual mail. It was a specific letter they were waiting for. I don't know what to do if the letter doesn't show up. Your question seems to also ask about not getting any delivery whatsoever on Saturday. That shouldn't happen. We deliver on Mon-Sat excluding national holidays. I know some offices are having a staff shortage, but that's not a great explanation. I have little faith In the quality of work done by some coworkers and supervisors. Many have an "I don't care" attitude. This is nothing new but seemingly more prevalent lately.

It is my understanding 1st Class mail is protected from search and seizure, however, what if a postman observes what he believes to be a suspicious letter? Is it routed to a special place for examining? Is the sender notified? Is the recipient?

Asked by Teddy almost 9 years ago

I have never come across this situation as far as I can recall. I'm pretty sure if there is a suspicious package or letter, I'd notify a supervisor who would then decide whether or not to call the USPS Potsal Inspection Service or local law enforcement. They also may want to segregate the item from other mail or people in case it is potentially hazardous material. I don't know how the notification process works with reference to the sender or recipient. This may be more common in a larger mail processing facility where the mail for many offices passes through to or from the local post offices. We aren't often taught about suspicious or potentially hazardous mail, though it is covered sometimes in service and safety talks.

A person in my neighborhood is not getting her mail because the carrier is afraid of the dog INSIDE her house. She leaves her front door open, but has a sturdy storm door. She called the local manager, who said that it is always up to carriers. True?

Asked by Cathy almost 8 years ago

Cathy, in my opinion that is a tricky situation. I think it technically can be up to the carrier to decide whether or not they feel safe delivering mail to the house with the dog or not. On the flip side, I encounter that situation a couple of times per day and don't think twice about delivering to houses where I know the storm door is latched and strong enough to contain the dog. This is coming from a carrier (me) who isn't too comfortable with dogs overall and have never owned one. It is a very rare situation (almost zero) that I've refused to deliver mail to a house with a dog inside the front door. If the door looks a bit ajar I might put my foot by the front door while delivering the mail. I'm not sure any of this helps. I think the basic mantra is if we don't feel comfortable delivering to a house we don't have to. It seems a bit too gray though because someone could take that to an extreme. I feel it's always easier to deliver the mail then to have to bring it back and then attempt 2x the amount on the next delivery day.

The mail at the company where I work is delivered to a curbside mailbox. It is a free-standing building; not a complex or high-rise, nor do we share the building with anyone else. I requested that our mail be picked up and delivered inside the business, but was told that can only happen if I have a physical disability that prevents me from retrieving mail from the mailbox. In my 30+ years of working, I have never known this to happen. It has always been delivered inside the building. We had a temporary carrier (while our usual carrier was out sick) that DID bring the mail inside. She stated that she documented our request at the post office and that our regular carrier would continue to deliver inside the business when he returned. This did not happen, and after speaking with him, he is unwilling to deliver the mail inside, citing the disability reason. We send and receive millions of dollars in checks each month. The mail is delivered to a locked portion of the mailbox, but the outgoing mail portion does not lock. Leaving the checks in the mailbox for pickup makes us very uncomfortable and yet at the moment, our only alternative seems to be to drive to the post office every day. What are the actual USPS regulations about delivering mail to businesses, and if it CAN be delivered inside, who do I contact since I’ve had no luck with the local post office or our mail carrier? Thank you!

Asked by Isabella about 9 years ago

I don't think I've ever had as detailed a question as yours Isabella. Unfortunately I don't have an answer for you and am not going to research your question as interesting as it is. I don't know postal delivery regulations and I find that when they exist they are adhered to arbitrarily. I understand your concern about leaving outgoing mail (including valuable checks) in an unsecured mailbox outside your office. For the most part we go in to businesses to deliver their mail and take any outgoing mail. There are some offices that have curbside boxes or multi-unit cluster boxes. I don't know that your office qualifies for indoor delivery (though I don't now what those requirements would be). You could call USPS consumer affairs but I don't know how much they can help. It'd be nice if you could at least find out the regulations and know if you are being fed misinformation or you truly don't "qualify" for delivery into your building.

I completed a change of address from my physical address to my po box. but to catch my credit card i had place a hold on my mail to be picked up. the mail carrier returned all my mail to sender stating that i didn't live there. what should i do?

Asked by pattie about 9 years ago

Pattie, I don't know what to tell you to do. If your mail is being forwarded from your physical address to the PO Box, you usually can't "catch any mail in between" before its forwarded. I'm not sure why any mail wouldn't be forwarded and why it was returned stating you don't live there anymore. You can call your credit card company and ask them to send a replacement card though they could be leary about sending credit cards to a PO Box address. Mail is usually forwarded to your new address for 1 year. I'm not sure how long ago you submitted the address change.

My mailman put a note on our mailbox that said we MUST pick up our mail DAILY. Or the mail will be returned to sender. Is that a law or do we have a not nice mail carrier?

Asked by Cathy about 9 years ago

I'd say that it is untrue that it's a law that one must pick up their mail daily. If it is a law I've never heard of it and it wouldn't make any sense to me. I believe the carrier is just being not nice and telling you an untruth. The issue a letter carrier may have if someone doesn't pick up their mail daily is that depending on the size of the mailbox it may get too difficult to fit in subsequent mail deliveries. If this were the case it's possible that mail could be returned to the sender. Most mailboxes that I see can handle quite a few days worth of mail and it is common for people to not pick up their mail daily. If you are concerned about your mail being returned, please contact a delivery supervisor or postmaster to get clarification on the matter. Again, I don't see any issue or problem with mail not being collected daily by the recipient unless the mailbox capacity is pretty small.