MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
It doesn't make sense why a USPS letter carrier would put a question mark on one of the envelopes that is identical to the first one. It's common for people to get multiple letters from the same company. I would only put a question mark on the envelope if I wasn't sure if the name on the envelope was correct for the address it is to be delivered to. In your example, I don't think I'd put a question mark on either piece of mail. Also, if other mail to your address has your name on it, I don't see any reason for the question mark. If it only happens once or twice I wouldn't think about it. If it happens each month and it concerns you, you could cal the local PO and talk to the delivery supervisor to see if they have any insight.
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I'm not sure why a mailman would want to refuse delivery to a rural mailbox if the lid is open. Most of the ones I see just have flip down lids which aren't secure or they have no lids at all and may have broken off over the years. I don't know the exact rules of what condition a rural mailbox must be in to receive mail. I suppose if the carrier felt the mail wasn't secure they could refuse delivery until the condition of the rural mailbox is rectified. I've never refused to deliver mail due to an open mailbox, but then again, I'd rather deliver the mail then have to bring it back to the PO and re-attempt delivery on a subsequent day. Thanks for your question.
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Jason, I'm no expert on the rules and regulations with reference to our union contract (NALC/USPS National Agreement), but I can give you my take on it and anecdotal experience. I feel that if the supervisor hasn't scheduled you before you left work on your previous work day to work your day off you have zero obligation to answer the phone or to come to work. I would probably recommend not even responding if you feel that there will be a conflict if you refuse to go to work. It makes perfect sense that you already had other plans, you are away for the day, had a MD's appt, etc, and you can't come to work. Just to be sure, you never have to tell mgmt what you were doing on your day off. My anecdotal experience is that nothing can be done with regards to discipline for not answering the phone or going to work on your NS day if you haven't been previously scheduled or mandated. I've never heard of an attempt to discipline someone for this.
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Kathy, usually they aren't in trouble when being followed. It's a fairly normal procedure done 1x a year. As far as giving him a good review, you could write a letter to the Postmaster at your local Post Office where Ken works or possibly the website www.usps.com has a "contact us" option. To be honest I don't know what would happen with such a letter, but I hope that Ken would at least hear about it and get a copy. If you don't see Ken being followed in the future you can rest assured he probably wasn't in trouble. I realize that you often aren't home when he makes the mail delivery.
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I am not sure of the legality of this, but I know I would never get involved in such a situation. I wouldn't get mail from one address and give the mail to another person especially if it had a random name. It all sounds too fishy to me. When I'm delivering the mail if I see a name that I'm familiar with but the address is not right I will sometimes deliver it to the correct address. An example that I see but am not comfortable with is one customer gets what looks like beer purchase rebate checks sent to his neighbor's house with a slightly altered last name. If I recognize this mail I will deliver to the person whose name is on the envelope. The customer has never approached me to do this and I would never have any apologies if the rebate check was delivered as addressed (to a neighbor) and disappeared. Again, it's something I would never want to be involved with because it sounds fishy and if I am not working I can't control what happens to an intentionallay misaddrressed or misnamed piece of mail. If you work something out with your neighbor that's another story which I don't need to know about. Thanks for writing.
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If someone writes the wrong address but a letter carrier recognizes the name as to where the letter should go, it may be delivered correctly. If we can't figure out where the letter should go and there is a valid return address on the letter, we may send the letter back endorsed "Attempted, not Known" referring to the incorrect address that was written on the envelope.
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You could try again at your next available convenience when the PO is open and give it to a sales and service associate at the retail window. There are 2 other options I can think of: 1)Put the mail directly in the mailbox of the correct recipient. 2) Re-seal or tape the mail and put it in a blue collection box. If you want, you could put a note on the mail (like a post-it note) saying "opened by accident". Finally, you could put the mail back in your mailbox with a note saying "misdelivered" on top of the mail. Again, you could use a post-it note if you want. All in all, I'd say it's no big deal. We make errors in deliveries all the time. Many times the recipients may just discard the mail, so you are doing the correct thing by putting the mail back in the system to get correctly delivered.
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