MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Your postal carrier shouldn't be misdelivering the mail at all. We all make mistakes but it shouldn't be a regular occurrence as you imply happens with your neighbor's mail coming to you. I think it's nice of you to bring it to your neighbor but you certainly don't have to. It is not rude whatsoever to leave the mail in your mailbox so the carrier can see it and hopefully deliver it correctly. I know you may not feel comfortable leaving a note in your mailbox with the incorrectly delivered mail stating that this is a regular occurrence and please be more careful with your delivery, but this type of note would be entirely appropriate. I care so much about delivering properly that I appreciate it when a customer tells me about an errant delivery or leaves the letter in their mailbox to be re-delivered. I wish all of my co-workers felt the same way. Some do and some don't. Thanks for your question.
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I used to do this but was then told that I really should take the 30 minute lunch within 6 hours of my BT (begin tour) time. I now take lunch from approximately 1300-1330. The new scanners that we have tells the mgmt where we are so they can see if we are sitting for 30 minutes at the end of the day instead of our approved lunch period. If the management doesn't give you a hard time about it, I don't see why not but the union and managers technically should be enforcing the 6-hour rule for taking a lunch break. I've become used to it so it's no big deal to take lunch when I'm supposed to and not at the end of the delivery route.
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I don't know what is technically the protocol for a carrier reminding themselves that a house is on hold. You make a good point. Most of our carriers have hold notes or cards they sequence in with the mail nearby so when they arrive at the house on hold, they would know to skip it. The note or card is then brought back to the PO for use the next day. I just memorize it from when I prepare the mail in the PO in the AM, but I would usually have no more than 10-15 houses at once who are on hold and their mail usually is left behind at the PO so there would be nothing to deliver even if I forgot the house was on hold.
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If it is truly a registered letter, a letter carrier will usually not sign for it even if you have given them written authorization because registered mail can sometimes be very valuable and individual custody is tracked along the way. If you mean a certified letter (which is often confused with registered mail) many letter carriers will deliver it and sign for you if you've given them authorization. I know that I would in this situation. Does your PO have Saturday retail hours? If so, you can pick up the item then unless that is also when you aren't home. Thanks for writing.
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Vbjmin, you ask a question that I'd love to know the perfect answer to as I've been struggling with this issue from the beginning of my postal career. Cold hands are really hard to tolerate especially when you will be out delivering hours and they must be nimble enough to finger the mail. I wear a glove (thick or thin) on the hand where I hold the mail and cradle the flats since I don't need that hand to finger the mail. The hand that I use to finger the mail and deliver the mail I try to wear a thinner and sometimes fingerless glove or one with small gripping dots on them This has worked okay over the years. Another item which can be useful is "hot hands" which are small single-use packets that form a chemical reaction and heat up for several hours. You can put those in your pocket or even inside your glove. I have rarely used these but my girlfriend, not a letter carrier, loves them. I have purchased many pairs of gloves over the years. It's just a matter of finding the ones that keep you warm enough but allows you to still feel the mail. Thanks for writing and winter is my least favorite season to deliver mail.
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I'm not sure why a mailman would want to refuse delivery to a rural mailbox if the lid is open. Most of the ones I see just have flip down lids which aren't secure or they have no lids at all and may have broken off over the years. I don't know the exact rules of what condition a rural mailbox must be in to receive mail. I suppose if the carrier felt the mail wasn't secure they could refuse delivery until the condition of the rural mailbox is rectified. I've never refused to deliver mail due to an open mailbox, but then again, I'd rather deliver the mail then have to bring it back to the PO and re-attempt delivery on a subsequent day. Thanks for your question.
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It doesnt sound too common to me though it doesn't surprise me at all when I hear this story. If a carrier has an item that needs a signature or needs to be handed to someone personally then they should make an attempt to ring the bell or knock on the door. If you live in an area where snow or ice would prevent them from getting to your door then it is appropriate to leave the PS Form 3849 in your mailbox. Sometimes the carriers are too lazy or under a lot of time pressure to get done so they may cut corners when it's time consuming to go to one's door. This is not a legitimate excuse, but I'm not surprised by what happens. In my office we are pretty short staffed as of late and I see quite a bit of mail not getting delivered correctly or in a timely fashion. It's pretty pathetic if you ask me. The rough winter in the Northeastern US with a lot of snow, etc. doesn't help matters. On a side note, I'm not a fan of your user name as it denotes profanity which is not very classy. Just my opinion, of course.
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