MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
When a route goes up for bid due to a vacancy, it is usually first offered in the office or city (if there are multiple stations combined into one bidding unit). If nobody bids that assignment and there are no unassigned regular letter carriers in the bidding unit, the assignment might be posted as available through the eReassign system. This is the way that letter carriers can move between districts.
Kathy, usually they aren't in trouble when being followed. It's a fairly normal procedure done 1x a year. As far as giving him a good review, you could write a letter to the Postmaster at your local Post Office where Ken works or possibly the website www.usps.com has a "contact us" option. To be honest I don't know what would happen with such a letter, but I hope that Ken would at least hear about it and get a copy. If you don't see Ken being followed in the future you can rest assured he probably wasn't in trouble. I realize that you often aren't home when he makes the mail delivery.
It doesn't make sense why a USPS letter carrier would put a question mark on one of the envelopes that is identical to the first one. It's common for people to get multiple letters from the same company. I would only put a question mark on the envelope if I wasn't sure if the name on the envelope was correct for the address it is to be delivered to. In your example, I don't think I'd put a question mark on either piece of mail. Also, if other mail to your address has your name on it, I don't see any reason for the question mark. If it only happens once or twice I wouldn't think about it. If it happens each month and it concerns you, you could cal the local PO and talk to the delivery supervisor to see if they have any insight.
I don't know the answer to that. I can't imagine that there are too many situations to get into conflict with a customer. I would usually walk away from most situations that could get out of hand. Anyhow, they shouldn't threaten to stop the mail because of the "words" unless there was a physical threat made by you, which it doesn't sound like. If, by chance, you notice mail not being delivered, you could contact a delivery supervisor or Postmaster or manager to tell them what happened and ask why you didn't receive mail when you were supposed to. I hope that cooler heads prevail. I have a few jerky customers that I deliver mail too, but I don't let it bother me. They continue to get the exact same quality service as everybody else I deliver mail to. I hope that cooler heads prevail in your situation and that the mail service isn't interrupted. Thanks for writing with your q.
Private Detective
Call Center Employee (Retail)
Help Desk Technician
Yes, it's a regular work day for the USPS on the Friday after Thanksgiving. I'm not sure how busy of a day it is, but the online shopping business has been a boom for us so the days following Thanksgiving through Christmas are usually an endless flow of packages to deliver.
Jason, I'm no expert on the rules and regulations with reference to our union contract (NALC/USPS National Agreement), but I can give you my take on it and anecdotal experience. I feel that if the supervisor hasn't scheduled you before you left work on your previous work day to work your day off you have zero obligation to answer the phone or to come to work. I would probably recommend not even responding if you feel that there will be a conflict if you refuse to go to work. It makes perfect sense that you already had other plans, you are away for the day, had a MD's appt, etc, and you can't come to work. Just to be sure, you never have to tell mgmt what you were doing on your day off. My anecdotal experience is that nothing can be done with regards to discipline for not answering the phone or going to work on your NS day if you haven't been previously scheduled or mandated. I've never heard of an attempt to discipline someone for this.
I will certainly tell you my experience, but keep in mind that everybody is different in how they handle a job and how hard they want to work and under what conditions. To sum up before I get into the details, I really like the job a lot, but the management and some co-workers aren't so great. When you first start out as a letter carrier, you will likely be a CCA , a city carrier asst, which doesn't guarantee you too many hrs/week, lower pay ($15.50/hr apprx) and minimal benefits. As time goes on and others retire or leave the USPS for various reasons you'd become a FT regular letter carrier with a guarantee of 40 hrs/wk minimum plus health, retirement, paid time off benefits. The pro of the job for me is that you get decent pay and benefits and security for a job that requires a low amt of education (though I do have a college degree), exercise on walking routes and much of the day (apprx 6 hours) away from the office not having to deal with co-workers or management who can be vile or aggravating. There are some very nice people I work with. I generally just see my co-workers for a couple of hours in the AM and maybe 10-20 minutes before we go home at apprx 4:30 PMG. Over the years I've had some health issues which required extended absences. While I can't say the employer was great to deal with during the absence I didn't worry about losing my job and was paid for some of the time I was out (using paid sick leave). Depending on where you work geographically, weather can be issue and you need to be prepared to be outside for many hours per day. The staffing at my office has been a bit low for awhile and there is a lack of quality workers replacing them. This has resulted in a lot of Overtime work available (a good thing or me), but also a lot of mandatory work even for those who don't want it (not so good). It's also difficult to get time off unless you have a vacation block picked out. I also happen to be a bit of a perfectionist with regards to delivering mail accurately and this job works well with my organizational skills. From my experience, more people like to be negative about the job than positive. I understand some of their complaints and feelings, but I choose to be positive and grateful for what I have and not dwell on the little stuff. I tune out then negativity the best I can and do my job. Good luck to you and please ask any more specific questions if you have them.
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