MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Jason, I'm no expert on the rules and regulations with reference to our union contract (NALC/USPS National Agreement), but I can give you my take on it and anecdotal experience. I feel that if the supervisor hasn't scheduled you before you left work on your previous work day to work your day off you have zero obligation to answer the phone or to come to work. I would probably recommend not even responding if you feel that there will be a conflict if you refuse to go to work. It makes perfect sense that you already had other plans, you are away for the day, had a MD's appt, etc, and you can't come to work. Just to be sure, you never have to tell mgmt what you were doing on your day off. My anecdotal experience is that nothing can be done with regards to discipline for not answering the phone or going to work on your NS day if you haven't been previously scheduled or mandated. I've never heard of an attempt to discipline someone for this.
If someone writes the wrong address but a letter carrier recognizes the name as to where the letter should go, it may be delivered correctly. If we can't figure out where the letter should go and there is a valid return address on the letter, we may send the letter back endorsed "Attempted, not Known" referring to the incorrect address that was written on the envelope.
I don't know the answer to this question. I can only speculate as to what I might do if I was a letter carrier who was emptying out a collection box and approached by someone asking to intercept their mail. I'll let you know that the times posted on the mailbox are the "earliest" time that mail will be collected from that box. It could be a later time than is posted so you could be waiting awhile for the mailbox collection personnel. If someone could prove to me who they were (with ID) or I personally knew them and could easily find their mail, I'd probably give it back to them. Sometimes the collection boxes near a post office are pretty full and it would be too time consuming to look through it for a couple of letters that somebody wants intercepted. I'm sure there is other personnel who wouldn't return it to you under any circumstances, which is why I can't give you a definitive answer.
I believe it would be okay to write in a mailbox the number of the address in case it wasn't clear. They shouldn't be writing much else either on or or in the mailbox. This is my opinion and don't know the rules about this. As a letter carrier, my main frustration in delivering mail on a route I'm not familiar with is a missing house number. I have written numbers inside the lid of a mailbox in the past, but it was with a pen and hard to discern on dark metal. I don't think the name of the occupant should be written on the box by the letter carrier.
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I have not had an office to deliver on a regular basis so I can't comment as to how far a letter carrier is supposed to go I to an office to deliver or retrieve outgoing mail. Usually I'd expect to mostly deliver to a mail room or reception desk. As far as getting paid by the foot, I can assure you if it is a city letter carrier they are being paid "on the clock" meaning it has nothing to do with distance traveled on foot, but only by time working. A rural letter carrier may have a different way to calculate their pay where I don't know the details. If your letter carrier is wearing the traditional blue uniform, it is likely they are a city carrier and if the location of your postage machine took them longer to access, they'd actually be paid more money because it took them longer. I am being picayune but I hope you understand the point. Some mail carriers are just lazy, will feed you a line, or genuinely know some of the rules about office delivery.
I don't know what is technically the protocol for a carrier reminding themselves that a house is on hold. You make a good point. Most of our carriers have hold notes or cards they sequence in with the mail nearby so when they arrive at the house on hold, they would know to skip it. The note or card is then brought back to the PO for use the next day. I just memorize it from when I prepare the mail in the PO in the AM, but I would usually have no more than 10-15 houses at once who are on hold and their mail usually is left behind at the PO so there would be nothing to deliver even if I forgot the house was on hold.
You could try again at your next available convenience when the PO is open and give it to a sales and service associate at the retail window. There are 2 other options I can think of: 1)Put the mail directly in the mailbox of the correct recipient. 2) Re-seal or tape the mail and put it in a blue collection box. If you want, you could put a note on the mail (like a post-it note) saying "opened by accident". Finally, you could put the mail back in your mailbox with a note saying "misdelivered" on top of the mail. Again, you could use a post-it note if you want. All in all, I'd say it's no big deal. We make errors in deliveries all the time. Many times the recipients may just discard the mail, so you are doing the correct thing by putting the mail back in the system to get correctly delivered.
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