Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

I have a rural route, a mailbox at the highway. My mailman drove into my yard, threw my package (ATV battery) out of his vehicle towards my porch, damaging it, got stuck in yard, trenching it up bad. What can/should I do about this? Thank You.

Asked by Bill almost 11 years ago

I don't know what to tell you about this with regards to what you should do. You could file a complaint/written letter to the PO claiming financial damage by the rural letter carrier, possibly including the ATV battery damage as well. I don't know how this claims process works at all with respect to any damage caused by the USPS or of an item shipped via USPS. It sounds to me that maybe the carrier shouldn't have driven into your yard to throw the battery near your porch. I don't know the rules about package deliveries on a rural route. In one way, it's good they tried to deliver a package that wouldn't fit in the RR mailbox at the highway. A possible negative is that your yard became damaged due to this. I wish you well but I don't know what type of satisfaction you'll get from the USPS. I don't have a lot of faith in their bureaucracy or claims process. I hope to be proven wrong.

803 Votes

WIll you deliver to my school room door if i leave on campus or you would leave it in front of my dorm

Asked by Joy over 11 years ago

If you live on a college campus, they probably already have established a standard method of delivery to the dormitories. They probably don't deliver it to your room. It is likely that the dormitory has central delivery boxes in the lobby area or in a mailroom. Other campuses might have all the student mail come to a central mailroom or student center which has individual mailboxes for each student. You can contact the student life office or office of residential life for more information. Thank you for writing.

803 Votes

Around what time does the shipping start and when does the routing end in Sundays?

Asked by Angel over 11 years ago

It probably depends on where you live and if there is package delivery on Sunday. I think you are asking me what time the package deliveries start and finish on a Sunday. It has been many years since I've done any type of delivery on Sunday, but in the office where I work on Long Island (NY), 2-3 City Carrier Assistants (CCAs) work from apprx 9AM-3PM delivering packages that arrive from Amazon.com. Again, these are just estimates since I don't have experience with this. Thank you for writing.

803 Votes

Okay if im standing around my house i was throwing a bass ball im waiting for a package the mail truck drives to my mail box looks at me then drives away is tht allowed?..

Asked by Jake from state farm over 11 years ago

Hello Jake. I don't think the mail truck should have driven away from you if they actually had the package. Do you know if the mail truck actually had the package for you to be delivered? The only reason that the mail truck should have just driven away is if it somehow felt that it was dangerous to deliver the package to your house. I don't think that throwing a baseball around is reason enough not to attempt to deliver a package.

802 Votes

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With parcel deliveries becoming so ubiquitous thanks to internet shopping, I have often thought that a mailbox similar to the USPS blue mailboxes might be a good and secure way to delivering parcels. Do you know how these actually work?

Asked by David over 11 years ago

David, you are correct about parcel delivery becoming ubiquitous. When I started at the USPS in 1998, there was so much actual mail to be sorted and delivered with only a few parcels. The pendulum is definitely swinging the other way and I truly can envision a time where mail becomes very insignificant compared to parcel delivery. Right now, we seem to have a fair amount of both. In developments that have cluster delivery boxes (usually apartment buildings or condominium complexes) or in a PO lobby we do use parcel lockers. I don't know how it would work with having boxes on the street similar to the USPS collection boxes used today. Currently the parcel lockers work this way---If a customer has a package to large to fit in their regular delivery receptacle, the carrier will put the package in the parcel locker, lock it with a key they have and put a separate specific parcel locker key in the regular receptacle of the parcel recipient. When the postal customer goes to retrieve their mail, they will see the parcel locker key and use that key in a specified parcel locker. Once they insert the key and turn it, that key stays in the lock, the locker opens and the customer retrieves their parcel. It is a very efficient system as opposed to going to the door of a customer (in a centralized delivery environment) to just use the parcel lockers.

801 Votes

How do I get the full name of my postman. He won't give me his last name.

Asked by dhflannagan over 11 years ago

I am not sure how you would get the full name of your postman. I read that he won't give you his last name. I have no idea whether or not he has any obligation to do so. I gladly would give it out, if asked. It is also on my ID badge that I wear. I feel that it should be available to the public, but I am sure you will find great disagreement among my colleagues. If you were to call the PO and ask them, I have a feeling they wouldn't give it to you either. Some people get very private about certain matters, yet they will join Facebook and broadcast a lot about their personal lives. That's about all of the insight I have on this subject. Thanks for writing.

800 Votes

if i order a package and it is snet by usps and it says out for delivery when i look up tracking number. the mail has already come today and there were no special cards saying pick up at post office will it be delivered by truck

Asked by chandler over 11 years ago

I know this response is likely too late to help you out for today, but I'll let you know my opinion. If all the scanning of the package is done properly, then the package should have been on some delivery vehicle (not necessarily the regular mail delivery) to bring the package to your address by the end of the deilvery day (apprx 5PM local time.) I hope you have received it. I make the qualifier "if the scanning of the package was done properly" because there are times where the information as to where the package is or "attempted" but wasn't really, comes up when you use the tracking number. That brings down the integrity of the scanning data. For the most part I believe the USPS does a very good job of giving the correct tracking information on packages, but I've heard stories to the contrary at times. Thanks for writing.

800 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I have a rural route, a mailbox at the highway. My mailman drove into my yard, threw my package (ATV battery) out of his vehicle towards my porch, damaging it, got stuck in yard, trenching it up bad. What can/should I do about this? Thank You.

WIll you deliver to my school room door if i leave on campus or you would leave it in front of my dorm

Around what time does the shipping start and when does the routing end in Sundays?

Okay if im standing around my house i was throwing a bass ball im waiting for a package the mail truck drives to my mail box looks at me then drives away is tht allowed?..

Also on Jobstr...

With parcel deliveries becoming so ubiquitous thanks to internet shopping, I have often thought that a mailbox similar to the USPS blue mailboxes might be a good and secure way to delivering parcels. Do you know how these actually work?

How do I get the full name of my postman. He won't give me his last name.

if i order a package and it is snet by usps and it says out for delivery when i look up tracking number. the mail has already come today and there were no special cards saying pick up at post office will it be delivered by truck

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I have a rural route, a mailbox at the highway. My mailman drove into my yard, threw my package (ATV battery) out of his vehicle towards my porch, damaging it, got stuck in yard, trenching it up bad. What can/should I do about this? Thank You.

WIll you deliver to my school room door if i leave on campus or you would leave it in front of my dorm

Around what time does the shipping start and when does the routing end in Sundays?

Okay if im standing around my house i was throwing a bass ball im waiting for a package the mail truck drives to my mail box looks at me then drives away is tht allowed?..

Also on Jobstr...

With parcel deliveries becoming so ubiquitous thanks to internet shopping, I have often thought that a mailbox similar to the USPS blue mailboxes might be a good and secure way to delivering parcels. Do you know how these actually work?

How do I get the full name of my postman. He won't give me his last name.

if i order a package and it is snet by usps and it says out for delivery when i look up tracking number. the mail has already come today and there were no special cards saying pick up at post office will it be delivered by truck

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