Ask a Mailman (City Letter Carrier) anything

What happens after a postman returns to the post office after finishing his route? I gave my postman a package that had a pre-paid shipping label and was wondering when I can expect it to be scanned.

Asked by Mischa almost 12 years ago

Mischa, I deleted one of your questions because it came up as a duplicate on this website. When we return from our routes, we put all of the outgoing (collected) mail in a dispatch area usually divided into flat, letters, parcels, priority, metered, stamped, etc. With regards to the prepaid shipping labels which is usually called Parcel Select Return Service I put the item in a separate area and our dispatch clerk knows what to do with it. I don't know when it is scanned at our post office. I would suspect that the package would be scanned at least in 1-2 days. Some packages which are being sent back as a return are transported by a 3rd party company that picks up those packages at our post office. Other packages are transported by the USPS back to the company where the package is being returned. I know when I pick it up from a customer as an outgoing return package I do not scan the item at all. I hope this helps but please keep checking USPS.com to track your package for any scans.

835 Votes

I recall going around my neighborhood when I was 6 with some friends pilfering Mailboxes with really no idea of what we were doing. How does it work for the mailman afterward? (We ended up returning it all but I'm curious)

Asked by Aila over 11 years ago

You bad bad person Aila! Seeing that you were just 6 years old and you returned it all, there are worse crimes you could have committed. I am glad you know by now not to touch any mail or mailboxes that aren't yours. It is horrible to think of mail being taken out of mailboxes illegally. I consider it sacred, even if, in all honesty, it's not so important to a lot of people today and has been replaced a lot by technology. With regard to how it works for mailmen, I'm not sure what you mean. I have never been involved with a mail theft incident during my career. If I did I would likely tell my supervisor about it and follow their directives. Thanks for writing And stay away from those mailboxes ;-)

834 Votes

Do you have any tips for a new CCA?

Asked by Bradan over 11 years ago

I would say congratulations if you've been hired as a CCA with the USPS. It may seem a bit thankless at times as a CCA given that you are paid less than the regular career carriers and the benefits are also lighter. My tips would be to try to have a great work attitude, be on time for work, be flexible since your hours may be quite variable, work safely, and be respectful of your co-workers. This doesn't mean let yourself be stopped on taken advantage of by management or your co-workers. You will likely be filling in for carriers who are out temporarily or doing "pieces" on a route when the mail volume is too high. If you think you are being given too much work in too short of a time window, do your best but then call the supervisors if you won't be able to make it. They may not be happy about it, but as long as you are safe and not making many delivery mistakes, it should be okay. I also recommending to join the NALC who will advocate for your rights as a city letter carrier. Please write more if you have additional questions or you need me to be more specific. Good luck to you!

834 Votes

if i order a package and it is snet by usps and it says out for delivery when i look up tracking number. the mail has already come today and there were no special cards saying pick up at post office will it be delivered by truck

Asked by chandler almost 12 years ago

I know this response is likely too late to help you out for today, but I'll let you know my opinion. If all the scanning of the package is done properly, then the package should have been on some delivery vehicle (not necessarily the regular mail delivery) to bring the package to your address by the end of the deilvery day (apprx 5PM local time.) I hope you have received it. I make the qualifier "if the scanning of the package was done properly" because there are times where the information as to where the package is or "attempted" but wasn't really, comes up when you use the tracking number. That brings down the integrity of the scanning data. For the most part I believe the USPS does a very good job of giving the correct tracking information on packages, but I've heard stories to the contrary at times. Thanks for writing.

834 Votes

We have been on vacation for 2 weeks and forgot to put a hold on our mail. We live in an apt, so our mail slot is fairly small. We came back and found that our mail slot was full and some of our mail was left in the junk cubby underneath. Is that ok?

Asked by Jonathan Rossen almost 12 years ago

I am not really sure of the procedure that your letter carrier is supposed to follow if your specific mail slot becomes full. I understand that they probably didn't want to bring it back to the PO where it can be held usually up to 30 days before being sent back to the senders due to a full mailbox. The carrier probably felt that it was a safe environment to leave it in the junk cubby even though that area was possibly accessible to anybody. I hope that no mail was missing that you can tell. You made no mention of that so I presume you think it was all there. Technically the letter carrier should have been on the safe side and brought the mail back to the PO since you live in a multi-unit building, but I often have the "no harm, no foul" attitude meaning it's no big deal as long as nothing looks as if it was tampered with. I know that others will disagree with me on this comment. It is similar with packages to be delivered. In the area I work in, it seems to be a very safe suburban environment so parcels are left when nobody is home as long as there is no signature required. In other areas where mail/package theft may be an issue the USPS may require somebody at an address in order to release a package.

834 Votes

If your unable to check your mail can the postman take your mail out of your box and take it back to the post office? I was unable to check my mail for a little over 2 weeks due to being in the hospital

Asked by Tiffany over 11 years ago

Tiffany, I am not sure if that can be done. By telephone or Internet, you can put your mail on hold so the mail isn't delivered and piles up in your mailbox while you are in the hospital. As far as taking the mail out of your box and taking it back to the PO, I'm not sure. In your request to hold the mail, you'd have to ask for them to take out any accumulated mail. If I received a request like that, I would probably honor it given the circumstance. I've just never had that request. Thank you for writing and hope you are better.

834 Votes

I have a rural route, a mailbox at the highway. My mailman drove into my yard, threw my package (ATV battery) out of his vehicle towards my porch, damaging it, got stuck in yard, trenching it up bad. What can/should I do about this? Thank You.

Asked by Bill about 11 years ago

I don't know what to tell you about this with regards to what you should do. You could file a complaint/written letter to the PO claiming financial damage by the rural letter carrier, possibly including the ATV battery damage as well. I don't know how this claims process works at all with respect to any damage caused by the USPS or of an item shipped via USPS. It sounds to me that maybe the carrier shouldn't have driven into your yard to throw the battery near your porch. I don't know the rules about package deliveries on a rural route. In one way, it's good they tried to deliver a package that wouldn't fit in the RR mailbox at the highway. A possible negative is that your yard became damaged due to this. I wish you well but I don't know what type of satisfaction you'll get from the USPS. I don't have a lot of faith in their bureaucracy or claims process. I hope to be proven wrong.

834 Votes

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

What happens after a postman returns to the post office after finishing his route? I gave my postman a package that had a pre-paid shipping label and was wondering when I can expect it to be scanned.

I recall going around my neighborhood when I was 6 with some friends pilfering Mailboxes with really no idea of what we were doing. How does it work for the mailman afterward? (We ended up returning it all but I'm curious)

Do you have any tips for a new CCA?

if i order a package and it is snet by usps and it says out for delivery when i look up tracking number. the mail has already come today and there were no special cards saying pick up at post office will it be delivered by truck

Also on Jobstr...

We have been on vacation for 2 weeks and forgot to put a hold on our mail. We live in an apt, so our mail slot is fairly small. We came back and found that our mail slot was full and some of our mail was left in the junk cubby underneath. Is that ok?

If your unable to check your mail can the postman take your mail out of your box and take it back to the post office? I was unable to check my mail for a little over 2 weeks due to being in the hospital

I have a rural route, a mailbox at the highway. My mailman drove into my yard, threw my package (ATV battery) out of his vehicle towards my porch, damaging it, got stuck in yard, trenching it up bad. What can/should I do about this? Thank You.

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

What happens after a postman returns to the post office after finishing his route? I gave my postman a package that had a pre-paid shipping label and was wondering when I can expect it to be scanned.

I recall going around my neighborhood when I was 6 with some friends pilfering Mailboxes with really no idea of what we were doing. How does it work for the mailman afterward? (We ended up returning it all but I'm curious)

Do you have any tips for a new CCA?

if i order a package and it is snet by usps and it says out for delivery when i look up tracking number. the mail has already come today and there were no special cards saying pick up at post office will it be delivered by truck

Also on Jobstr...

We have been on vacation for 2 weeks and forgot to put a hold on our mail. We live in an apt, so our mail slot is fairly small. We came back and found that our mail slot was full and some of our mail was left in the junk cubby underneath. Is that ok?

If your unable to check your mail can the postman take your mail out of your box and take it back to the post office? I was unable to check my mail for a little over 2 weeks due to being in the hospital

I have a rural route, a mailbox at the highway. My mailman drove into my yard, threw my package (ATV battery) out of his vehicle towards my porch, damaging it, got stuck in yard, trenching it up bad. What can/should I do about this? Thank You.

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