MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
SB, I don't know about the procedure in a condo complex as to how to deliver an international express package has to be delivered. Anything that needs a signature and would require to me ring a bell in a gated community would result in me going to their door and wouldn't be picky about whether I go to their door (once allowed through the gate) or they come to the gate. I have never worked in an environment like that. If I do deliver to cluster boxes and an item needs a signature I'd knock on the door of the addressee's unit to get the signature. Again, I don't know of any specific regulations on how the delivery should be attempted, but I tend to side on the addressee getting the best service possible (within reason, which is certainly open to interpretation). Thanks for writing.
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Sorry to say that we can't guarantee arrival of a birthday card on a specific date when mailed via regular class mail. We do, however, have a decent record of getting most letters delivered the next day when mailed from the same city, and 2-3 days when mailed from further away. To play it safe I'd mail the card 2 days in advance and, if you prefer, you can write "Do Not Open Until Your Birthday" on the outside of it. You are a thoughtful friend. Good Luck!
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I have to tell you that I don't know what recourse you have in this situation since the woman who says she doesn't have it probably can't be held accountable for actually having it. How does the super know it went to the wrong address? I'm just curious since I'm not sure how this whole chain of events can be verified. I'm sorry that I can't help you further and it is very difficult to get an item back that is misdelivered if the actual recipient doesn't admit to having it. Even if you called a local post office to file some type of complaint about this, I don't know what help they would be.
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Hello Jake. I don't think the mail truck should have driven away from you if they actually had the package. Do you know if the mail truck actually had the package for you to be delivered? The only reason that the mail truck should have just driven away is if it somehow felt that it was dangerous to deliver the package to your house. I don't think that throwing a baseball around is reason enough not to attempt to deliver a package.
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Mailman (City Letter Carrier)
Is there a big difference in the amount of mail you deliver today from 5-10 years ago?
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Kyle, I think the normal amount of time for a First-class letter to get from Lancaster, PA to Charleston, SC, would be 2 days. From what you wrote it has already been 4 delivery days and the letter hasn't arrived. I don't know that it's rare, but it exceeds our service goal as far as I know. Are you sure you addressed the letter correctly and completely? Letters still get lost in the mail, missorted, misdelivered, destroyed by our automated sorting machines, etc. but that is all a very low percentage of the amt of mail processed.
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Disgruntled workers abound at the USPS but I can't say it's better or worse than other companies. I don't feel that our immediate supervisors and our postmaster are that kind to us but I'm sure it could be a lot worse. Overall our union has done a good job protecting our work rights and negotiating for a fair wage and benefits, but you will have complainers and unhappy workers no matter what. Years ago, veterans were given 5 pts preference on Federal Civil Service exams and 10 pts if you were a disabled veteran. I don't know if that still applies and if it also is in effect for exams at other levels of government. It's hard to say what makes a veteran disabled, but I'm sure Post Traumatic Stress Disorder qualifies in certain cases. Thanks for writing.
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Mcmjuly, much thanks for your positive feedback. This is how I try to be in life as well. I want to be accurate, and not sensationalize any part of my job. I also try to answer promptly because I prefer not to have too much pending email. Maybe touches of OCD.
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