MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I am a full-time regular city carrier so I usually work 40 hrs/wk. This is comprised of 5 8-hour days. We are off my on Sundays and then one day during the week or Saturday. There is ample opportunity to work overtime in the office where I am assigned. We usually have the option to accept it or refuse the overtime, except during periods of short staffing when extra work is sometimes mandated by management.
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Disgruntled workers abound at the USPS but I can't say it's better or worse than other companies. I don't feel that our immediate supervisors and our postmaster are that kind to us but I'm sure it could be a lot worse. Overall our union has done a good job protecting our work rights and negotiating for a fair wage and benefits, but you will have complainers and unhappy workers no matter what. Years ago, veterans were given 5 pts preference on Federal Civil Service exams and 10 pts if you were a disabled veteran. I don't know if that still applies and if it also is in effect for exams at other levels of government. It's hard to say what makes a veteran disabled, but I'm sure Post Traumatic Stress Disorder qualifies in certain cases. Thanks for writing.
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I have to tell you that I don't know what recourse you have in this situation since the woman who says she doesn't have it probably can't be held accountable for actually having it. How does the super know it went to the wrong address? I'm just curious since I'm not sure how this whole chain of events can be verified. I'm sorry that I can't help you further and it is very difficult to get an item back that is misdelivered if the actual recipient doesn't admit to having it. Even if you called a local post office to file some type of complaint about this, I don't know what help they would be.
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Nicolette, I am not sure why the mailman would have done so if there was no mail for William. The reason I would do something similar is if I had a piece of mail for a surname that I wasn't familiar with and wanted to ask the resident if this name received mail at this address. More often than not, however, I will just put a question mark next to the name on the envelope that I'm not sure is valid at a particular address. If the name is invalid, the residents at that address might then leave the letter out the next day written on it "person doesn't live here" and then it will be returned to the sender "attempted, not known." Thanks for the question.
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Thanks for participating in the q and forum at jobstr. When I first started answering the questions, I had no idea it would be this popular. Some q's I receive are about doing the job and others are customer service issues that I can't specifically solve. I enjoy doing this but will admit if the quantity of questions got to be really high, I probably couldn't keep up with it. The amount of q's I receive now, I can easily handle. I try not to stay up late at all answering questions, but I like to give a thorough answer to each one and like to have minimal backlog. As far as my wife goes, I don't have one so its a non-issue. I have a girlfriend and she is very understanding and supportive and what I do. For her profession she is my own jobstr answer woman. Believe me that I ask her about her job all of the time to the point where she says "let's talk about something else", and I oblige.
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I don't deliver my own mail because I reside in Queens, NY and Stony Brook, NY but don't work at either of those post offices. If a letter carrier does reside in the town that they work in, it is possible that they deliver their own mail. We have a few carriers at my PO that live and work in this town, but none of them have assignments that include their own residence on a daily basis.
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When I am asked to fill in for other neighborhoods or parts of of other routes we aren't usually trained on that route. We are often just given a map and sometimes some notes about the route, such as park points, or which parts of the route we can deliver right from our postal vehicle (rural routes are almost always delivered from a vehicle and not walking routes with a mail satchel.) When I was first hired, I went out for a few days with a carrier who showed me how to deliver the mail, but we were on their route and that didn't train us for the specifics of doing another postal route. Do you have a smart phone with a GPS application or an atlas/map you could use? That would be my advice, but the mgmt, or another carrier should at least give you some basic notes about what you are being asked to deliver, especially if there are some mailboxes/streets which aren't so easy to find. You do learn a lot on this job by actually doing it, but that doesn't make it any easier at the beginning. I wish you well JimK.
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