MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I don't know about the legality of keeping the package when it has already been scanned "delivered", but it certainly is bad as far as data integrity goes. The letter carrier may have scanned many of their parcels "delivered" earlier on in the day which is completely wrong (I can't say illegal) so they don't forget later on. Your example is a great reason why we aren't supposed to scan an item as "delivered" until we actually deliver it. Now if you approached him/her and asked about it, they should then give you the package. If this happened to you more than once I would speak to a delivery supervisor about this because it is very much against our rules to scan a package "delivered" when it wasn't. It is also misrepresenting the shipping status to our customers on both the sending and receiving end. It is also strange that the package has a 9:25 PM delivery time. I can't say it's impossible but I've rarely heard of the USPS out on a Saturday night delivering parcels.
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I am a full-time regular city carrier so I usually work 40 hrs/wk. This is comprised of 5 8-hour days. We are off my on Sundays and then one day during the week or Saturday. There is ample opportunity to work overtime in the office where I am assigned. We usually have the option to accept it or refuse the overtime, except during periods of short staffing when extra work is sometimes mandated by management.
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Kyle, I think the normal amount of time for a First-class letter to get from Lancaster, PA to Charleston, SC, would be 2 days. From what you wrote it has already been 4 delivery days and the letter hasn't arrived. I don't know that it's rare, but it exceeds our service goal as far as I know. Are you sure you addressed the letter correctly and completely? Letters still get lost in the mail, missorted, misdelivered, destroyed by our automated sorting machines, etc. but that is all a very low percentage of the amt of mail processed.
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The letter will possibly just go through the mail processing system again and be sent back to you. I don't think anybody would notice that it was sent a second time and your letter carrier would hopefully just deliver it again to you. It would likely go back to the sender if somewhere on the envelope was written "person doesn't live here" or "return to sender" but that isn't the case here. Hopefully you will get the letter back in a couple of days.
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Matt, I am not familar with any real details about where a mailbox has to be with regards to steps. I just know that the box needs to be accessible to the letter carrier. I have never heard anything about steps being an issue. You may call the post office to ask if there is any regulation about the placement of a mailbox or mail slot. If they give you an answer that seems like it is made up, you may ask to see where this regulation is in writing or ask for the number to the regional or area office that oversees your local post office. Without having any more information than what you provided me, I'd say that the request by the mailman is invalid, but I just want to reiterate that I'm no authority on all of the rules on this subject. Thank you for writing.
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Albert, your message posted 2x so I will answer it once and then copy and paste it. I currently work 7 hours a day as I am on a limited schedule for personal reasons. A regular city letter carrier can expect to work 8 hours per day (plus 30 min. unpaid lunch), 5 days per week. The 5 days may not be consecutive since mail is delivered 6 days per week. As a new hire, you will likely be a CCA (city carrier assistant) who has a very varied schedule and I'm not sure they are guaranteed any hours. I believe starting pay is about $16/hour for a CCA, with very few benefits, if any. Once you are promoted to a regular city carrier, the salary increasea to about $23/hour and tops out at about $28.50/hr after a certain amt. of years. These salaries are set in accordance with a labor agreement between the USPS and the National Association of Letter Carriers (NALC), which is our union. You also get benefits once you become a regular city letter carrier as opposed to a CCA. If you visit the website www.nalc.org they have pay charts listed or you can probably just do a google search or look on www.glassdoor.com. Good luck in what is a pretty good career in my opinion.
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I don't know the legal answer to your question about whether or not the letter carrier was allowed to remove your mail after 5 days of piling up or not. Hopefully it wasn't returned to the sender and is just being held at the PO. I would contact the PO either by going to it or calling and advising them you are still residing at your address. I don't think I'd empty out a mailbox after just 5 days of nobody collecting the mail. I have never been at situation but I think I may just return any future mail (after a box is full) back to the sender with the endorsement "box full". I don't know that this is even a valid endorsement so I'd have to investigate further. In the future, please note that if you go away for several days or more (up to 30 days), we will hold your mail at the post office free of charge. Upon your return, you have the option of having the mail delivered to you or going to pick it up at the PO that delivers your mail. This service is available online at www.usps.com or going to the post office and completing a yellow "Authorization To Hold Mail" form.
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