MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I would say congratulations if you've been hired as a CCA with the USPS. It may seem a bit thankless at times as a CCA given that you are paid less than the regular career carriers and the benefits are also lighter. My tips would be to try to have a great work attitude, be on time for work, be flexible since your hours may be quite variable, work safely, and be respectful of your co-workers. This doesn't mean let yourself be stopped on taken advantage of by management or your co-workers. You will likely be filling in for carriers who are out temporarily or doing "pieces" on a route when the mail volume is too high. If you think you are being given too much work in too short of a time window, do your best but then call the supervisors if you won't be able to make it. They may not be happy about it, but as long as you are safe and not making many delivery mistakes, it should be okay. I also recommending to join the NALC who will advocate for your rights as a city letter carrier. Please write more if you have additional questions or you need me to be more specific. Good luck to you!
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Thanks for participating in the q and forum at jobstr. When I first started answering the questions, I had no idea it would be this popular. Some q's I receive are about doing the job and others are customer service issues that I can't specifically solve. I enjoy doing this but will admit if the quantity of questions got to be really high, I probably couldn't keep up with it. The amount of q's I receive now, I can easily handle. I try not to stay up late at all answering questions, but I like to give a thorough answer to each one and like to have minimal backlog. As far as my wife goes, I don't have one so its a non-issue. I have a girlfriend and she is very understanding and supportive and what I do. For her profession she is my own jobstr answer woman. Believe me that I ask her about her job all of the time to the point where she says "let's talk about something else", and I oblige.
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I have to tell you that I don't know what recourse you have in this situation since the woman who says she doesn't have it probably can't be held accountable for actually having it. How does the super know it went to the wrong address? I'm just curious since I'm not sure how this whole chain of events can be verified. I'm sorry that I can't help you further and it is very difficult to get an item back that is misdelivered if the actual recipient doesn't admit to having it. Even if you called a local post office to file some type of complaint about this, I don't know what help they would be.
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Most of the time I would say the mailman could find a house without a house number, but it is highly recommended that you have the number posted somewhere on the house, painted on the curb, or on the mailbox. I would never assume that the house could be found without a visible number posted. I rarely come across the situation where I can't find a house number, but if I did the method I would use would be to find an adjacent house (and hopefully that has a number visible) and then add or subtract 2 (the normal interval) to figure out the house number without a visible number. Now that I think of it you may have been asking if I have a name of a resident plus a street name, but no street number, could I find the house. The answer would be "possibly". If the mailman was familiar with the names on the street they could probably deliver the mail to the right house. Again, I would never assume that mail will get to the correct destination without a complete and proper address. Thanks for writing in.
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If you live on a college campus, they probably already have established a standard method of delivery to the dormitories. They probably don't deliver it to your room. It is likely that the dormitory has central delivery boxes in the lobby area or in a mailroom. Other campuses might have all the student mail come to a central mailroom or student center which has individual mailboxes for each student. You can contact the student life office or office of residential life for more information. Thank you for writing.
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Great question and you are correct about having to use the bathroom during the course of the delivery day. We don't have a bathroom in the postal vehicle, though that would be a nice touch. When I need to use a bathroom, I usually drive to an office building, gas station, or library near the route where I deliver. I also deliver mail to a dentist's office so I can use their toilet when the office is open. The next method some will find gross, but I wouldn't necessarily agree. Some males carry around bottles with them and will discreetly urinate in them and then dump out the contents when they get a chance. It's pretty easy to do in the environment I work as there aren't many people around and one can go inside the back of the postal vehicle for privacy. It's also a good idea to carry hand sanitizer or handi-wipes for use after urinating. As far as what woman do, I'm pretty sure it's not that simple and they must usually find a facility to use.
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I am not really sure of the procedure that your letter carrier is supposed to follow if your specific mail slot becomes full. I understand that they probably didn't want to bring it back to the PO where it can be held usually up to 30 days before being sent back to the senders due to a full mailbox. The carrier probably felt that it was a safe environment to leave it in the junk cubby even though that area was possibly accessible to anybody. I hope that no mail was missing that you can tell. You made no mention of that so I presume you think it was all there. Technically the letter carrier should have been on the safe side and brought the mail back to the PO since you live in a multi-unit building, but I often have the "no harm, no foul" attitude meaning it's no big deal as long as nothing looks as if it was tampered with. I know that others will disagree with me on this comment. It is similar with packages to be delivered. In the area I work in, it seems to be a very safe suburban environment so parcels are left when nobody is home as long as there is no signature required. In other areas where mail/package theft may be an issue the USPS may require somebody at an address in order to release a package.
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