Ask a Mailman (City Letter Carrier) anything

if i order a package and it is snet by usps and it says out for delivery when i look up tracking number. the mail has already come today and there were no special cards saying pick up at post office will it be delivered by truck

Asked by chandler over 10 years ago

I know this response is likely too late to help you out for today, but I'll let you know my opinion. If all the scanning of the package is done properly, then the package should have been on some delivery vehicle (not necessarily the regular mail delivery) to bring the package to your address by the end of the deilvery day (apprx 5PM local time.) I hope you have received it. I make the qualifier "if the scanning of the package was done properly" because there are times where the information as to where the package is or "attempted" but wasn't really, comes up when you use the tracking number. That brings down the integrity of the scanning data. For the most part I believe the USPS does a very good job of giving the correct tracking information on packages, but I've heard stories to the contrary at times. Thanks for writing.

583 Votes

I'm 32 and have been a city letter carrier for seven years now. I've become very unsatisfied by the job. I just don't want to deal with the bad new england winters and the physical nature of the job anymore. Have you ever felt this way?

Asked by JD about 10 years ago

JD, good job for sticking with it for 7 years so far. There are many people who couldn't handle even one NE winter. I have trouble myself with the very cold weather, plus snow, and ice. The LLVs are horrible with snow in handling especially on any inclines. I have felt the way you have several times, and I have also felt the opposite as well (meaning I love the career). I admit it is difficult at times when you aren't feeling satisfied to stick with this career. Here is my advice, but keep in mind I don't know your personal living/financial situation. Being a city carrier and making apprx $50K+ a year seems to be a decent salary with benefits and union protections. I know it's a physically hard job, but you could apply to transfer to a less harsh area climate wise. My parents have been a big influence on me when I was on the verge of resigning on a few occasions. They said that it won't be easy to find a similar paying job without any special skills. I've also had to seek professional help in the past couple of years which has been worthwhile. This is probably more information then you want to know but as of now I am glad that I didn't go through with the rash decision of quitting the USPS. Have you thought about switching to the clerk craft? Would you rather maybe work inside as a Sales and Service Associate? There are pros and cons to that as well. I do feel bad for anybody who is unhappy with their position, but am hopeful they can stick with it and maybe their feelings will change for the better. I would have a very hard time working too long if I weren't satisfied at the position. Please try to keep your head up and dress appropriately for the weather. Thanks for writing.

583 Votes

I have seen postal service workers leave notes saying that they attempted to deliver a package and no one was home. But i was home and they did not attempt it. Why are they doing this? they didn't have any other mail on them.

Asked by scoobs over 10 years ago

If this is actually taking place, I believe that it is wrong to do. Are you getting the information online by using a tracking number and the status says "attempted delivery"? I have heard of what you are claiming but don't know of anybody who personally has done that. If it happens repeatedly I would make a complaint with the USPS, either locally or through their 800 number. Is it possible that you just didn't hear the knock on the door or the doorbell. By no means am I disputing what you are saying, but I hope that this is not a common occurrence or widespread since it is misrepresenting what is actually happening with that package.

582 Votes

I live in a complex building made up of many apartments is the mailman supposed to return mail that I put back in the mailbox

Asked by Marshall over 10 years ago

Marhsall, thanks for writing to this Q and A message board. In an apt. building, it is possible the mailman doesn't see the mail left in the mailbox to return because they may assume it is just tenant mail from a previous day not yet picked up by the resident. If you are putting back in the mailbox to be returned to sender, it should be marked accordingly (like "refused" or "person doesn't live here"). Is it possible for you to leave it outside the cluster of mailboxes to be returned? This way they will see it as a piece of mail that was incorrectly delivered or being refused. It is common for residents not to collect their mail each day which is why a mailman my not look at any mail that is remaining in a mailbox when they come to deliver a subsuquent days mail.

582 Votes

I received a very important & personal letter. Our mail carrier, whom we have not yet met, left a congratulatory note. That was kind, but she wrote it in red ink directly on the envelope! I was surprised. Does the USPS employee handbook allow that?

Asked by Dalgety over 10 years ago

Another good question on this message board that I dont know the answer to. We rarely ever look at or are directed to a USPS employee handbook. I am sure it exists but don't know where it is at my PO. I am pretty sure my supervisor would have it at their desk or know where to find it. As far as writing a personal note directly on a letter, I would suggest that it not be done, but I can't say that it is against the rules. In general I don't think we should be making any comments or judgments about the mail that somebody receives. I'm not saying we don't talk about it internally but I wouldn't comment (in person or in writing) to the mail recipient or anybody else in public. That would be completely inappropriate. Please notice I don't use the word "illegal" here as I am not versed in the legality or disciplinary actions that are in play here, if any. The only time I would write directly on the mail is if I'm not familiar with the name of the recipient on a piece of mail that differs from the current residents that I know live at a particular address. In this case, I put a "?" next to the addressees name and deliver the letter. By doing this, the current residents can accept the letter or realize I wasn't sure if it was delivered correctly and leave it out for me the next day to return to the sender as "Attempted, Not Known." Thanks for writing.

582 Votes

If I sent a letter to the wrong address, or address that doesn't exist, how long would it take, approximately, for me to receive it back?

Asked by BP over 10 years ago

I would guess about 2 weeks if you were to get it back at all. Theoretically if you sent it to the wrong address and it was delivered there, it is conceivable that the recipient may not return the letter to the mail carrier even though they should. If you sent the letter to an address that doesn't exist, the item should be returned with the endorsement "No Such Street" or "No Such Number". I am just not sure of the actual time frame it would take for it to get back to you. It may depend on the workload of the nixie (not deliverable mail) at the destination PO. Thanks for your inquiry.

582 Votes

What would a mailman do if the owner of the parcel isn't at home.

Asked by Jasmine almost 10 years ago

Jasmine, it depends on a few factors such as: the history of the area with regards to packages being safely left unattended, whether the sender asked for a signature of the recipient, and if the the sender asked for the parcel to be delivered even if there is no response. For example, the town where I deliver mail is very safe with regards to theft so I'll leave almost every parcel whether or not there is someone home to receive it. In other towns/cities this may. It be the case and the letter carrier would then leave a PS Form 3849 advising the recipient that we attempted delivery of a package and nobody was there to receive it. The 3849 says that the recipient can either sign for re delivery or pickup the package at the Post Office. We deliver packages sent by Amazon.com and they want their packages delivered even when nobody is home (at least where I work in Long Island, NY.)

582 Votes

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

if i order a package and it is snet by usps and it says out for delivery when i look up tracking number. the mail has already come today and there were no special cards saying pick up at post office will it be delivered by truck

I'm 32 and have been a city letter carrier for seven years now. I've become very unsatisfied by the job. I just don't want to deal with the bad new england winters and the physical nature of the job anymore. Have you ever felt this way?

I have seen postal service workers leave notes saying that they attempted to deliver a package and no one was home. But i was home and they did not attempt it. Why are they doing this? they didn't have any other mail on them.

I live in a complex building made up of many apartments is the mailman supposed to return mail that I put back in the mailbox

Also on Jobstr...

I received a very important & personal letter. Our mail carrier, whom we have not yet met, left a congratulatory note. That was kind, but she wrote it in red ink directly on the envelope! I was surprised. Does the USPS employee handbook allow that?

If I sent a letter to the wrong address, or address that doesn't exist, how long would it take, approximately, for me to receive it back?

What would a mailman do if the owner of the parcel isn't at home.

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

if i order a package and it is snet by usps and it says out for delivery when i look up tracking number. the mail has already come today and there were no special cards saying pick up at post office will it be delivered by truck

I'm 32 and have been a city letter carrier for seven years now. I've become very unsatisfied by the job. I just don't want to deal with the bad new england winters and the physical nature of the job anymore. Have you ever felt this way?

I have seen postal service workers leave notes saying that they attempted to deliver a package and no one was home. But i was home and they did not attempt it. Why are they doing this? they didn't have any other mail on them.

I live in a complex building made up of many apartments is the mailman supposed to return mail that I put back in the mailbox

Also on Jobstr...

I received a very important & personal letter. Our mail carrier, whom we have not yet met, left a congratulatory note. That was kind, but she wrote it in red ink directly on the envelope! I was surprised. Does the USPS employee handbook allow that?

If I sent a letter to the wrong address, or address that doesn't exist, how long would it take, approximately, for me to receive it back?

What would a mailman do if the owner of the parcel isn't at home.

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