MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Regarding your question Joseph, I don't known what the official rule is on this. If I were the letter carrier who was collecting the mail from the blue collection box and you approached me with appropriate ID and the letter was easy to find, I'd return it to you. I can imagine some other carriers not being as accommodating to your request either because they don't want to help you or because we may not technically be allowed to. It's also not always so easy to find the person collecting the mail unless you are watching the mailbox for awhile because letter carrier doesn't always come at the time printed on the collection box schedule label. The time printed on the label is the earliest time of the collection but it could be hours before the mail is actually collected.
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Jasmine, it depends on a few factors such as: the history of the area with regards to packages being safely left unattended, whether the sender asked for a signature of the recipient, and if the the sender asked for the parcel to be delivered even if there is no response. For example, the town where I deliver mail is very safe with regards to theft so I'll leave almost every parcel whether or not there is someone home to receive it. In other towns/cities this may. It be the case and the letter carrier would then leave a PS Form 3849 advising the recipient that we attempted delivery of a package and nobody was there to receive it. The 3849 says that the recipient can either sign for re delivery or pickup the package at the Post Office. We deliver packages sent by Amazon.com and they want their packages delivered even when nobody is home (at least where I work in Long Island, NY.)
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Matt, I am not familar with any real details about where a mailbox has to be with regards to steps. I just know that the box needs to be accessible to the letter carrier. I have never heard anything about steps being an issue. You may call the post office to ask if there is any regulation about the placement of a mailbox or mail slot. If they give you an answer that seems like it is made up, you may ask to see where this regulation is in writing or ask for the number to the regional or area office that oversees your local post office. Without having any more information than what you provided me, I'd say that the request by the mailman is invalid, but I just want to reiterate that I'm no authority on all of the rules on this subject. Thank you for writing.
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Linda, thanks for writing and I'm sorry that you are going through an unfortunate situation. I don't know why your new mailman wouldn't be delivering all of the mail to your house. If he's not delivering it to your house, I wonder where it is going. It is not legal to be doing anything else with the mail except deliver it to the proper addressee. You spoke with the Postmaster, not the Postmaster General. The PMG is the top administrator of the USPS in Washington, DC. Have you asked your mailman what may be happening to your mail? I doubt that you will get any type of satisfactory answers. The next step if you don't get any satisfaction from your local post office is to try to contact the region or area office that oversees your post office. Another option is the Postal Inspectors who would investigate any criminal activity like mail fraud or theft of mail. I don't have a lot of conifdence in these offices really doing too much in your situation but if you feel it is serious enough I wouldn't think twice about reporting it. Thanks for writing.
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I'm sorry but it's unlikely that you would be able to get your paycheck before regular mail delivery on Monday. It is likely that your post office closed and may not have anybody there until early on Monday AM. Even on Monday AM, it's not likely that your mail will be available (or that you'd find anybody willing or allowed to help). I don't know where your post office is so I can't speak to the specifics of your situation. I am just speaking in generalities of what I think would be the situation at most post offices. My question to you is: How do you know your pay check is at the post office? Most post offices deliver whatever mail has arrived on the same day that it arrives. What I mean is that mail that is processed overnight at a regional sorting facility arrives at our local post office by apprx 730AM and then is all sent out for delivery the same day it arrives. Do you have a PO Box where the paycheck would be and your local post office has restricted hours for access (i.e. not a 24 hour lobby).
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Marhsall, thanks for writing to this Q and A message board. In an apt. building, it is possible the mailman doesn't see the mail left in the mailbox to return because they may assume it is just tenant mail from a previous day not yet picked up by the resident. If you are putting back in the mailbox to be returned to sender, it should be marked accordingly (like "refused" or "person doesn't live here"). Is it possible for you to leave it outside the cluster of mailboxes to be returned? This way they will see it as a piece of mail that was incorrectly delivered or being refused. It is common for residents not to collect their mail each day which is why a mailman my not look at any mail that is remaining in a mailbox when they come to deliver a subsuquent days mail.
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When you mail a letter it goes through a fairly extensive sorting process until it reaches the destination post office that does the actual delivery of the letter to the addressee. That is the way it works in the US and I imagine it is similar in other countries. Once the letter reaches the final post office, it is then sorted to the route which covers the address. The letter carrier for that route usually will have a map with them or a GPS or smartphone to help them find the address if they aren't familiar with the area. In the post office where I work, many of the streets are delivered by the same letter carriers each day so we know where the mail goes to. It is also helpful and important if the street signs are clear as well as the house/apt #'s are labeled well.
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