Ask a Mailman (City Letter Carrier) anything

1236 Questions

Last Answer on February 18, 2022

How long does it take to receive an orientation email? I've completed all steps and was told that it take 7-14 days. I am now on 14 days and I am still waiting on email for orientation.

Asked by Glo over 10 years ago

I don't know anything about the orientation process and how long it takes to get an orientation email. I do hope you get something soon. Good luck to you!

597 Votes

Do you have any tips for a new CCA?

Asked by Bradan over 10 years ago

I would say congratulations if you've been hired as a CCA with the USPS. It may seem a bit thankless at times as a CCA given that you are paid less than the regular career carriers and the benefits are also lighter. My tips would be to try to have a great work attitude, be on time for work, be flexible since your hours may be quite variable, work safely, and be respectful of your co-workers. This doesn't mean let yourself be stopped on taken advantage of by management or your co-workers. You will likely be filling in for carriers who are out temporarily or doing "pieces" on a route when the mail volume is too high. If you think you are being given too much work in too short of a time window, do your best but then call the supervisors if you won't be able to make it. They may not be happy about it, but as long as you are safe and not making many delivery mistakes, it should be okay. I also recommending to join the NALC who will advocate for your rights as a city letter carrier. Please write more if you have additional questions or you need me to be more specific. Good luck to you!

597 Votes

What would a mailman do if the owner of the parcel isn't at home.

Asked by Jasmine about 10 years ago

Jasmine, it depends on a few factors such as: the history of the area with regards to packages being safely left unattended, whether the sender asked for a signature of the recipient, and if the the sender asked for the parcel to be delivered even if there is no response. For example, the town where I deliver mail is very safe with regards to theft so I'll leave almost every parcel whether or not there is someone home to receive it. In other towns/cities this may. It be the case and the letter carrier would then leave a PS Form 3849 advising the recipient that we attempted delivery of a package and nobody was there to receive it. The 3849 says that the recipient can either sign for re delivery or pickup the package at the Post Office. We deliver packages sent by Amazon.com and they want their packages delivered even when nobody is home (at least where I work in Long Island, NY.)

597 Votes

Hi! Do you know if I am obligated to retrieve my mail -- (which consists entirely of trash for me to dispose of) -- from my mailbox? What if I just leave it, and never attempt to retrieve it?

Asked by hexadecimal over 10 years ago

I don't believe you have any obligation ever to retrieve your mail. After awhile the mailbox will fill up and then the letter carrier will probably do the following: stop delivering any future mail and return any first class or periodical mail or mail sent by a mailer requesting return if undeliverable with the endorsement "Box Full". I have never encountered this situation but I understand people not caring about their mail deliveries these days especially when so much of it is advertising. Please be advised, however, that if your mailbox is full that you may not receive even one piece of mail that could be important. If you are so sure you don't want anything delivered by US Mail, then feel free to let your mailbox fill up or you could even take it down if you aren't a cluster box. I am sure this is a growing sentiment since most business and communication can be done electronically. Thanks for writing.

596 Votes

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If i was to put my mail in the collectors box and lets just say i needed it back cause whatever reason. And the envolope has my name on it, could i have it returned if i go to the mailmen when he is collecting the mail and show valid U.S. form of i.d

Asked by Joseph almost 10 years ago

Regarding your question Joseph, I don't known what the official rule is on this. If I were the letter carrier who was collecting the mail from the blue collection box and you approached me with appropriate ID and the letter was easy to find, I'd return it to you. I can imagine some other carriers not being as accommodating to your request either because they don't want to help you or because we may not technically be allowed to. It's also not always so easy to find the person collecting the mail unless you are watching the mailbox for awhile because letter carrier doesn't always come at the time printed on the collection box schedule label. The time printed on the label is the earliest time of the collection but it could be hours before the mail is actually collected.

596 Votes

if i order a package and it is snet by usps and it says out for delivery when i look up tracking number. the mail has already come today and there were no special cards saying pick up at post office will it be delivered by truck

Asked by chandler over 10 years ago

I know this response is likely too late to help you out for today, but I'll let you know my opinion. If all the scanning of the package is done properly, then the package should have been on some delivery vehicle (not necessarily the regular mail delivery) to bring the package to your address by the end of the deilvery day (apprx 5PM local time.) I hope you have received it. I make the qualifier "if the scanning of the package was done properly" because there are times where the information as to where the package is or "attempted" but wasn't really, comes up when you use the tracking number. That brings down the integrity of the scanning data. For the most part I believe the USPS does a very good job of giving the correct tracking information on packages, but I've heard stories to the contrary at times. Thanks for writing.

596 Votes

I have seen postal service workers leave notes saying that they attempted to deliver a package and no one was home. But i was home and they did not attempt it. Why are they doing this? they didn't have any other mail on them.

Asked by scoobs over 10 years ago

If this is actually taking place, I believe that it is wrong to do. Are you getting the information online by using a tracking number and the status says "attempted delivery"? I have heard of what you are claiming but don't know of anybody who personally has done that. If it happens repeatedly I would make a complaint with the USPS, either locally or through their 800 number. Is it possible that you just didn't hear the knock on the door or the doorbell. By no means am I disputing what you are saying, but I hope that this is not a common occurrence or widespread since it is misrepresenting what is actually happening with that package.

596 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

How long does it take to receive an orientation email? I've completed all steps and was told that it take 7-14 days. I am now on 14 days and I am still waiting on email for orientation.

Do you have any tips for a new CCA?

What would a mailman do if the owner of the parcel isn't at home.

Hi! Do you know if I am obligated to retrieve my mail -- (which consists entirely of trash for me to dispose of) -- from my mailbox? What if I just leave it, and never attempt to retrieve it?

Also on Jobstr...

If i was to put my mail in the collectors box and lets just say i needed it back cause whatever reason. And the envolope has my name on it, could i have it returned if i go to the mailmen when he is collecting the mail and show valid U.S. form of i.d

if i order a package and it is snet by usps and it says out for delivery when i look up tracking number. the mail has already come today and there were no special cards saying pick up at post office will it be delivered by truck

I have seen postal service workers leave notes saying that they attempted to deliver a package and no one was home. But i was home and they did not attempt it. Why are they doing this? they didn't have any other mail on them.

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

How long does it take to receive an orientation email? I've completed all steps and was told that it take 7-14 days. I am now on 14 days and I am still waiting on email for orientation.

Do you have any tips for a new CCA?

What would a mailman do if the owner of the parcel isn't at home.

Hi! Do you know if I am obligated to retrieve my mail -- (which consists entirely of trash for me to dispose of) -- from my mailbox? What if I just leave it, and never attempt to retrieve it?

Also on Jobstr...

If i was to put my mail in the collectors box and lets just say i needed it back cause whatever reason. And the envolope has my name on it, could i have it returned if i go to the mailmen when he is collecting the mail and show valid U.S. form of i.d

if i order a package and it is snet by usps and it says out for delivery when i look up tracking number. the mail has already come today and there were no special cards saying pick up at post office will it be delivered by truck

I have seen postal service workers leave notes saying that they attempted to deliver a package and no one was home. But i was home and they did not attempt it. Why are they doing this? they didn't have any other mail on them.

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