MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
It does seem like a mis-scan from what you've described, especially given the time stamp of the "available for pickup" scan and the fact that it doesn't even make sense. You could report the lost piece to your local post office. I don't know the procedure as to what happens from there especially if the item was not insured. Another option is to call 1-800-275-8777 (USPS). Thanks for writing.
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I know I have sort of answered this question already, but I will again. I would say that a letter carrier shouldn't enter a yard where a barking dog is visible and not on a leash and could physically come in contact with the letter carrier. If the owner isn't present to accept the mail, the carrier is best advised to bring the mail back to the post office and notify the supervisor why the mail couldn't be delivered. The USPS wants to reduce the number of dog bites because it is dangerous to the letter carrier and costly to the USPS because of any time off required and any medical treatment needed. Fortunately where I work I don't hear of too many dog/carrier incidents, but I do realize other areas may not be as safe.
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Do you mean that the marking was "insufficient postage", not "insufficient packaging". If it was "insufficient postage", I'm pretty sure you would just have to pay the difference between the Parcel Select rate and the Priority Mail rate. What I'm not sure about is how you get credit for an already purchased postage label, if that's even possible. If you took this to the PO for some type of resolution, I question whether all of the clerks would know how to adjust the rate properly as the ability, care, and training of the SSAs (sales and service associates) seems to vary widely. Thanks for writing.
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Bre, there is an excellent chance you will receive the package before the new year. Our operations are pretty much 24/7 when it comes to moving the mail through our delivery network. This time of year with heavy mail volume I think that most packages will arrive within 1-5 days from where they are shipped. Our service is quite reliable in my opinion. Happy New Year!
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Kathy, I can only guess that Ken was being followed by a supervisor in another USPS vehicle doing a route inspection. They are usually done about once per year on city carrier routes to see how long it takes a carrier to do their route and if they are doing it properly and safely. Sometimes they will ride in the same vehicle as the carrier and sometimes behind in another vehicle. If the mail volume has increased significantly then the carrier may be allowed more time to complete their route or may have some territory taken off the route to allow the assignment to stay within the normal window of an 8-hour work shift. There may have been another reason for Ken being followed though I'm not sure what it could be. (Possibly a mechanical issue where Ken asked someone to come out and rescue him if the truck broke down, though that call is usually made after the fact).
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Jordan, first of all, thank you for writing in to this Q and A board. I don't know the rules as far as sending back mail because you haven't emptied your box for a week or two and your box is not full. If I were the letter carrier, I would just continue to deliver mail until the box is full and then probably return any future mail endorsed "box full" to the senders (or discard the mail if it is unendorsed Standard Class mail.) I don't recall ever coming across this situation in my postal career, but if it came about I'd probably ask my supervisor for direction. It is not in my nature to leave any notes (esp. threatening ones) for the most part.
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The forwarding of the mail in your ex's name is understandable. As far as putting a hold on the mail, you may go to the Post Office or contact them by telephone and ask them to remove the hold on your mail and resume delivery of mail to your address in your name. I would think that they would honor that request.
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