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1237 Questions

Last Answer on February 18, 2022

I mailed a package from Texas to Australia, but it has disappeared along the way. The only tracking info says"available for pickup", but that appeared w/in hrs of being mailed and workers deemed it a mis-scan. Where do I report the lost piece?Thanks

Asked by Sandy almost 11 years ago

It does seem like a mis-scan from what you've described, especially given the time stamp of the "available for pickup" scan and the fact that it doesn't even make sense. You could report the lost piece to your local post office. I don't know the procedure as to what happens from there especially if the item was not insured. Another option is to call 1-800-275-8777 (USPS). Thanks for writing.

658 Votes

I sent an item in a Priority Mailing envelope, but the label I purchased online via PayPal was for Parcel Select. It was returned to me as "insufficient packaging". Does this mean I have to pay all that postage again? Thanks!

Asked by Charly over 10 years ago

Do you mean that the marking was "insufficient postage", not "insufficient packaging". If it was "insufficient postage", I'm pretty sure you would just have to pay the difference between the Parcel Select rate and the Priority Mail rate. What I'm not sure about is how you get credit for an already purchased postage label, if that's even possible. If you took this to the PO for some type of resolution, I question whether all of the clerks would know how to adjust the rate properly as the ability, care, and training of the SSAs (sales and service associates) seems to vary widely. Thanks for writing.

656 Votes

I am a CCA, and was wondering what the trick is to organization of boxes and mail when you case in the morning. I get confused and end up throwing all the boxes in the truck and end up coming back to deliver.

Asked by Larry about 10 years ago

Larry, congratulations on becoming a CCA for the USPS. It's not an easy position of being given different assignments daily that you possibly aren't familiar with and expected to perform like you are. I don't know of a trick to organizing the mail, but I'll explain what I do. Regarding the mail, when you pull it down from the carrier case, you may want to number the trays in delivery order and then load them in reverse order to the back of the truck. Put the highest numbered trays towards the back of the cargo area (closest to the driver) and the lowered numbered trays towards the liftgate in the cargo area. This is assuming you are driving... Read More +

656 Votes

What happens after a postman returns to the post office after finishing his route? I gave my postman a package that had a pre-paid shipping label and was wondering when I can expect it to be scanned.

Asked by Mischa over 10 years ago

Mischa, I deleted one of your questions because it came up as a duplicate on this website. When we return from our routes, we put all of the outgoing (collected) mail in a dispatch area usually divided into flat, letters, parcels, priority, metered, stamped, etc. With regards to the prepaid shipping labels which is usually called Parcel Select Return Service I put the item in a separate area and our dispatch clerk knows what to do with it. I don't know when it is scanned at our post office. I would suspect that the package would be scanned at least in 1-2 days. Some packages which are being sent back as a return are transported by a 3rd party... Read More +

656 Votes

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I have a photograph of mailboxes in a remote part of South Dakota. There is a large barrel next to the mailboxes. Is it used for packages?

Asked by Joy over 10 years ago

Hello Joy. The area where you took the photo is probably serviced by a rural carrier or HCR (highway contract routr). These positions are different than the one I am employed as even though we all serve the same function. It makes sense to me that the barrel would be used for packages because I don't think carriers are required to deliver mail to a house that is more than a certain amt of feet from the road. The barrel is a convenient way for the customer to receive packages without having to drive to a post office which is many mlies away and has limited hours. It would also protect the package from damage in inclement weather. I can't confirm this is what the barrel is for.

655 Votes

Hi there,

I just sent out my rent check to my landlord and realized everything was correct except I wrote 362 Box Street rather than 462 Box Street. Will it still be delivered? Or should I cancel the check and resend?

Asked by AmandaB over 10 years ago

Amanda, I can't say for sure what will happen with your rent check that was misaddressed. If the letter carrier delivers both of those addresses on Box St. and is familiar with the names on their route, they may deliver the letter to where it is intended (meaning it will get to your landlord). It's also possible that different letter carriers deliver to those 2 addresses and the letter carrier at 362 Box St. will just deliver it to 362 Box St. or return the check to the sender (you) as "Attempted, Not Known". I would recommend not canceling the check and waiting several days to see if the landlord received the check. Is there a way to contact... Read More +

655 Votes

When delivering the mail, if theres a mailbox thats empty. when you put the new mail in, do you leave the box open or close it?

Asked by aj over 10 years ago

I would close any mailbox after putting mail in it as long as the mailbox could be shut. I don't believe it is appropriate to leave a mailbox open with mail in it. Any letter carrier that leaves a box open which has mail in it and doesn't have a valid excuse for not closing the box isn't performing their job properly. Thanks for writing.

655 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I mailed a package from Texas to Australia, but it has disappeared along the way. The only tracking info says"available for pickup", but that appeared w/in hrs of being mailed and workers deemed it a mis-scan. Where do I report the lost piece?Thanks

I sent an item in a Priority Mailing envelope, but the label I purchased online via PayPal was for Parcel Select. It was returned to me as "insufficient packaging". Does this mean I have to pay all that postage again? Thanks!

I am a CCA, and was wondering what the trick is to organization of boxes and mail when you case in the morning. I get confused and end up throwing all the boxes in the truck and end up coming back to deliver.

What happens after a postman returns to the post office after finishing his route? I gave my postman a package that had a pre-paid shipping label and was wondering when I can expect it to be scanned.

Also on Jobstr...

I have a photograph of mailboxes in a remote part of South Dakota. There is a large barrel next to the mailboxes. Is it used for packages?

Hi there,

I just sent out my rent check to my landlord and realized everything was correct except I wrote 362 Box Street rather than 462 Box Street. Will it still be delivered? Or should I cancel the check and resend?

When delivering the mail, if theres a mailbox thats empty. when you put the new mail in, do you leave the box open or close it?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I mailed a package from Texas to Australia, but it has disappeared along the way. The only tracking info says"available for pickup", but that appeared w/in hrs of being mailed and workers deemed it a mis-scan. Where do I report the lost piece?Thanks

I sent an item in a Priority Mailing envelope, but the label I purchased online via PayPal was for Parcel Select. It was returned to me as "insufficient packaging". Does this mean I have to pay all that postage again? Thanks!

I am a CCA, and was wondering what the trick is to organization of boxes and mail when you case in the morning. I get confused and end up throwing all the boxes in the truck and end up coming back to deliver.

What happens after a postman returns to the post office after finishing his route? I gave my postman a package that had a pre-paid shipping label and was wondering when I can expect it to be scanned.

Also on Jobstr...

I have a photograph of mailboxes in a remote part of South Dakota. There is a large barrel next to the mailboxes. Is it used for packages?

Hi there, I just sent out my rent check to my landlord and realized everything was correct except I wrote 362 Box Street rather than 462 Box Street. Will it still be delivered? Or should I cancel the check and resend?

When delivering the mail, if theres a mailbox thats empty. when you put the new mail in, do you leave the box open or close it?

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Hi there,

I just sent out my rent check to my landlord and realized everything was correct except I wrote 362 Box Street rather than 462 Box Street. Will it still be delivered? Or should I cancel the check and resend?