MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Hello David, it is unfortunate that your mailbox was broken by your mailman. I don't know the claims process for reimbursment for broken mailboxes. There must be a claim process in general for property damage caused by a USPS employee. I'd recommend contacting your local post office and speaking with a delivery supervisor and/or Postmaster to file a complaint. Hopefully they can point you in the right direction in the process of making such a claim. If not I would try and go up the chain of administration at the USPS which would be the district or area office which oversees your local post office. Good luck to you. Had you told the mailman in the past not to open the mailbox forefully or to not let it slam down. I come across broken mailboxes often. Most customers leave them damaged, but some will buy new ones or have them fixed. I've not heard of a mailman breaking one except running a curbside delivery box over with ther LLV (Long Life Vehicle). Thanks for writing and good luck in your claim. I hope it can be resolved to your satisfaction.
I don't believe you would be hired without a driver license to be a letter carrier. It is great that you like to walk a lot which is very healthy, but many communities have mail delivery which uses a motor vehicle to go from house to house or at least uses a vehicle to get the letter carrier to their route. That vehicle is usually driven by the letter carrier themselves. In some urban environments (like some of NYC), there are "walk-out" routes where the letter carrier leaves the PO on foot with a mail satchel and/or cart and doesn't need to drive. The mail for parts of their routes are left by another carrier in a vehicle in what is called a "relay box". I dont know that this relieves the carrier from not having a driver license because when one is hired they need to be flexible in their work assignments which may include a route that has driving involved. My short answer to your question is no, but would need further research.
Yes, it should be fine to pay for postage on a holiday and bring it to a Post Office the next day. If you need to hand it to a window retail clerk, they would hopefully just accept it. At the worst, they might postmark the package to show which day the package was actually entered in to the mail stream. I think that is the same if you happened to pay for the postage on a Sunday but wouldn't actually mail the package until Monday. Thank you for using the USPS for mailing the package.
If I can find a safe place nearby like near a garage door or by the front door of the house I would rubber band the mail and put it there. If it is mail addressed to an apt building and I can't gain access I would likely bring it back to the Post Office, notify a supervisor, and likely attempt delivery the next day. Fortunately, this doesn't happen very often on the route where I deliver the mail. It is inconvenient to have to bring the mail back to the PO and try again the next day.
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The forwarding of the mail in your ex's name is understandable. As far as putting a hold on the mail, you may go to the Post Office or contact them by telephone and ask them to remove the hold on your mail and resume delivery of mail to your address in your name. I would think that they would honor that request.
Rob F., the main customer service rep phone # for the USPS is 800-275-8777. Please advise them that you are having a delivery issue at your apt. building. They will likely just forward the comment/complaint to your delivery PO and I'm not sure what will happen from there. I'd hope that you would either see the mail service resume or get an explanation as to why the mail delivery has stopped to your unit when you are residing there. Is there any construction going on at your building that would restrict access to the mailboxes which I presume are located in the entry vestibule area of the apt. building. You could also leave a note in your mailbox explaining that you reside in the building in a specific apt. and you should be receiving mail. I don't know why mail delivery would be suspended form your building or just you with no clear explanation.
I Dont know why they would ask for an email address. Is there any type of customs declaration form that is filled out when you mail papers to Canada? That form usually includes what is being sent. I don't know that it's obligatory to provide this information. Sometimes USPS will send out surveys or possibly email them to find out about your retail customer experience. If you call the USPS customer service phone number, maybe they could provide more insight. The phone number is 800-275-8777.
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