Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Where do you put someones mail if you cant put it in their mailbox? (Or gain access to an apartment building)

Asked by Alpha over 10 years ago

If I can find a safe place nearby like near a garage door or by the front door of the house I would rubber band the mail and put it there. If it is mail addressed to an apt building and I can't gain access I would likely bring it back to the Post Office, notify a supervisor, and likely attempt delivery the next day. Fortunately, this doesn't happen very often on the route where I deliver the mail. It is inconvenient to have to bring the mail back to the PO and try again the next day.

714 Votes

My ex put a hold on my mail, is there anything I can do? (he no longer lives at home and had his mail forwarded to his new address

Asked by Melinda about 11 years ago

The forwarding of the mail in your ex's name is understandable. As far as putting a hold on the mail, you may go to the Post Office or contact them by telephone and ask them to remove the hold on your mail and resume delivery of mail to your address in your name. I would think that they would honor that request.

712 Votes

If I leave an outgoing 1st class letter/envelope in my mailbox is the carrier obligated to take it? My old mail carrier always took it but my new carrier is saying I should schedule it. You can't schedule 1st class mail as best I can tell.

Asked by Cathy almost 11 years ago

As far as I know, if a first class envelope is left out for mailing and has sufficient postage on it, it should be taken when the carrier is doing their regular delivery. I am not sure what they mean by scheduling it. That is definitely done for parcels so the USPS knows whether or not to bring a postal vehicle (in case the carrier only delivers via foot.) I hope your new carrier is not just being lazy. I'm sure you have already done this, but please make sure that the outgoing letter(s) are obviously visible to the letter carrier to take. Thanks for writing.

712 Votes

Why would USPS ask for my email address? I ship paper pretty regularly to my friend in Canada and lately the lady at the post office has been asking all kinds of questions about what I am sending. This week she asked for my email address. Why?

Asked by MeowMix about 10 years ago

I Dont know why they would ask for an email address. Is there any type of customs declaration form that is filled out when you mail papers to Canada? That form usually includes what is being sent. I don't know that it's obligatory to provide this information. Sometimes USPS will send out surveys or possibly email them to find out about your retail customer experience. If you call the USPS customer service phone number, maybe they could provide more insight. The phone number is 800-275-8777.

712 Votes

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At times I am working in my lawn and I see the mailman drive up. She always gets my mail in her hands, then once she sees me in the lawn she drives away and holds the mail until tomorrow (when I am inside). Is that a problem?

Asked by Bryce about 11 years ago

I don't know why a letter carrier would approach your house with mail in hand and then decide to not deliver it unless there was some safety issue in completing the delivery. Next time you see the letter carrier you could ask her why she does that or you may call your post office and mention it to the delivery supervisor. It's a problem if there is First Class or Priority Mail which is being curtailed for no apparent reason. Those classes of mail should be delivered the day that they are received at your local post office. As to whether it's a problem or not, part of it is up to you if you if it bothers you that your mail is being delayed for no reason and you'd like to make an issue of it. For some people, especially younger people, the US Mail is really not that important to them so if it comes a few days later than it should it may not make a difference. I'm not trying to say that it's correct/legal for mail to be delayed for no reason. I'm only implying that it's not too important to some recipients when they receive their US Mail.

712 Votes

there is a blue usps collection box in the parking lot of a group of stores. when the stores are closed security people order you off the premises. is there a regulation requiring boxes to be fully accessible by the public 24/7?

Asked by stephen allen over 10 years ago

There is no regulation that I'm aware of that requires the collection box to be accessible 24/7. I know that in the town where I work some office buildings have collection slots in their lobby and I think an access card is required to enter the building during "off" hours. The mail collection slots serve the same purpose as the blue collection boxes meaning mail is picked up from those boxes/mail slots on a regular schedule.

712 Votes

I just checked my mailbox n received a authorization to hold mail form. I did not request this n is signed by an unknown person. what does this mean & how do I fix it?

Asked by Jay almost 11 years ago

I am not sure why the authorization to hold mail form would show up in your mailbox unless it was put there by error. Normally we wouldn't deliver a signed form like that until it is time to resume delivery of mail after the hold period which was authorized has expired. Postal Customers use that form (or can complete it at www.usps.gov) to have their mail held at the post office if they will be away for a period of time between 3 and 30 days. At the end of the authorized time period, a letter carrier will either deliver all of the mail that was held at the PO or the postal customer can pick up the mail at the Post Office. If the form you recevied has been completed (or even if not), you may put a post-it note or attach a note to it and leave it in your mailbox explaining to the letter carrier that you don't want your mail held at all and that you didn't authorize it. Another option is to take the card to your local post office that delivers the mail and tell them you don't want your mail held. My guess is that somebody has made an error in delivering the form to you OR something shady is going on, but I think it is more likely the former. Thank you for your inquiry.

711 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Where do you put someones mail if you cant put it in their mailbox? (Or gain access to an apartment building)

My ex put a hold on my mail, is there anything I can do? (he no longer lives at home and had his mail forwarded to his new address

If I leave an outgoing 1st class letter/envelope in my mailbox is the carrier obligated to take it? My old mail carrier always took it but my new carrier is saying I should schedule it. You can't schedule 1st class mail as best I can tell.

Why would USPS ask for my email address? I ship paper pretty regularly to my friend in Canada and lately the lady at the post office has been asking all kinds of questions about what I am sending. This week she asked for my email address. Why?

Also on Jobstr...

At times I am working in my lawn and I see the mailman drive up. She always gets my mail in her hands, then once she sees me in the lawn she drives away and holds the mail until tomorrow (when I am inside). Is that a problem?

there is a blue usps collection box in the parking lot of a group of stores. when the stores are closed security people order you off the premises. is there a regulation requiring boxes to be fully accessible by the public 24/7?

I just checked my mailbox n received a authorization to hold mail form. I did not request this n is signed by an unknown person. what does this mean & how do I fix it?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Where do you put someones mail if you cant put it in their mailbox? (Or gain access to an apartment building)

My ex put a hold on my mail, is there anything I can do? (he no longer lives at home and had his mail forwarded to his new address

If I leave an outgoing 1st class letter/envelope in my mailbox is the carrier obligated to take it? My old mail carrier always took it but my new carrier is saying I should schedule it. You can't schedule 1st class mail as best I can tell.

Why would USPS ask for my email address? I ship paper pretty regularly to my friend in Canada and lately the lady at the post office has been asking all kinds of questions about what I am sending. This week she asked for my email address. Why?

Also on Jobstr...

At times I am working in my lawn and I see the mailman drive up. She always gets my mail in her hands, then once she sees me in the lawn she drives away and holds the mail until tomorrow (when I am inside). Is that a problem?

there is a blue usps collection box in the parking lot of a group of stores. when the stores are closed security people order you off the premises. is there a regulation requiring boxes to be fully accessible by the public 24/7?

I just checked my mailbox n received a authorization to hold mail form. I did not request this n is signed by an unknown person. what does this mean & how do I fix it?

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