Ask a Mailman (City Letter Carrier) anything

Thanks for answering so fast. I asked our mailman today why we only got 1 electric bill when we normally get 5 (we own 5 properties). He said he was off yesterday. I said it was from last week - then he said 'it's coming'! I will put in a complaint.

Asked by Linda A over 11 years ago

You're welcome Linda A. I try to respond quickly so I have very few questions pending. I hate to have a backup of email in general. You did a good job by asking the mailman where the bills might be. I can't imagine ever answering "it's coming". There is no doubt that an electric bill is First Class so a mailman generally would have it, deliver it, and that's all. We have no idea what's in the pipeline with regards to First Class mail like Bills, Mortgage Statements, greeting cards, etc. I'm not trying to discourage you from using the USPS, but does your utility offer you electronic delivery of the electric bill. My utility is Con Edison (NY City) and it has probably been 4-5 years at least since I received an electric bill in the US Mail. I get the bill online and have it deducted each month from my checking out. No worries whatsoever. I know that e-payments and finance is not for everybody, but just wanted to throw the idea out there and this doesn't make up for the fact that you didn't get a paper electric bill that you are supposed to. I hope your complaint helps somewhat. If nothing else, it will advise your mailman that you aren't satisfied with his delivery effort and aren't going to sit idly by if he isn't delivering what he's legally supposed to in a timely manner. Thank you so much for writing.

824 Votes

Our mailman broke our mailbox recently by constantly opening it forcefully and letting it slam down when delivering the mail. This was a very expensive mailbox made of high grade steel. How do I lodge a formal complaint about this. I took photos.

Asked by David over 11 years ago

Hello David, it is unfortunate that your mailbox was broken by your mailman. I don't know the claims process for reimbursment for broken mailboxes. There must be a claim process in general for property damage caused by a USPS employee. I'd recommend contacting your local post office and speaking with a delivery supervisor and/or Postmaster to file a complaint. Hopefully they can point you in the right direction in the process of making such a claim. If not I would try and go up the chain of administration at the USPS which would be the district or area office which oversees your local post office. Good luck to you. Had you told the mailman in the past not to open the mailbox forefully or to not let it slam down. I come across broken mailboxes often. Most customers leave them damaged, but some will buy new ones or have them fixed. I've not heard of a mailman breaking one except running a curbside delivery box over with ther LLV (Long Life Vehicle). Thanks for writing and good luck in your claim. I hope it can be resolved to your satisfaction.

823 Votes

If I put the correct apartment (Superintendent) on shipping address but forget to put the word 'APT' before it, will it disrupt the delivering of my package?

Asked by Francesca over 11 years ago

In my opinion it is fine to leave off the word "APT" at any time as long as you have indicated what the Suite, Apt, Unit, Lot # is along with the proper street address for the property. In your example "SUPT" is sufficient if that is a legitimate apt. designation. I live in an apt. building as well and for my address I usually just put the street address and then "1A" following it on the same line and never had an issue. I am glad you brought up this question because it is difficult and frustrating to try to deliver mail in a multi-unit building without the Unit # also in the address. A carrier who does the route on a regular basis will often memorize who lives in what unit, but a replacement carrier (which is very common) should not be expected to know who lives where and it is very time consuming to have to consult a building directory for the proper unit #.

823 Votes

i would love to be a letter carrier! im in great shape for the work as i already walk 15 miles/ 5 days a week. the only thing is that i dont know how to drive…could someone like me be a letter carrier?

Asked by lee over 11 years ago

I don't believe you would be hired without a driver license to be a letter carrier. It is great that you like to walk a lot which is very healthy, but many communities have mail delivery which uses a motor vehicle to go from house to house or at least uses a vehicle to get the letter carrier to their route. That vehicle is usually driven by the letter carrier themselves. In some urban environments (like some of NYC), there are "walk-out" routes where the letter carrier leaves the PO on foot with a mail satchel and/or cart and doesn't need to drive. The mail for parts of their routes are left by another carrier in a vehicle in what is called a "relay box". I dont know that this relieves the carrier from not having a driver license because when one is hired they need to be flexible in their work assignments which may include a route that has driving involved. My short answer to your question is no, but would need further research.

822 Votes

there is a blue usps collection box in the parking lot of a group of stores. when the stores are closed security people order you off the premises. is there a regulation requiring boxes to be fully accessible by the public 24/7?

Asked by stephen allen about 11 years ago

There is no regulation that I'm aware of that requires the collection box to be accessible 24/7. I know that in the town where I work some office buildings have collection slots in their lobby and I think an access card is required to enter the building during "off" hours. The mail collection slots serve the same purpose as the blue collection boxes meaning mail is picked up from those boxes/mail slots on a regular schedule.

822 Votes

I mailed a package from Texas to Australia, but it has disappeared along the way. The only tracking info says"available for pickup", but that appeared w/in hrs of being mailed and workers deemed it a mis-scan. Where do I report the lost piece?Thanks

Asked by Sandy almost 12 years ago

It does seem like a mis-scan from what you've described, especially given the time stamp of the "available for pickup" scan and the fact that it doesn't even make sense. You could report the lost piece to your local post office. I don't know the procedure as to what happens from there especially if the item was not insured. Another option is to call 1-800-275-8777 (USPS). Thanks for writing.

821 Votes

At times I am working in my lawn and I see the mailman drive up. She always gets my mail in her hands, then once she sees me in the lawn she drives away and holds the mail until tomorrow (when I am inside). Is that a problem?

Asked by Bryce almost 12 years ago

I don't know why a letter carrier would approach your house with mail in hand and then decide to not deliver it unless there was some safety issue in completing the delivery. Next time you see the letter carrier you could ask her why she does that or you may call your post office and mention it to the delivery supervisor. It's a problem if there is First Class or Priority Mail which is being curtailed for no apparent reason. Those classes of mail should be delivered the day that they are received at your local post office. As to whether it's a problem or not, part of it is up to you if you if it bothers you that your mail is being delayed for no reason and you'd like to make an issue of it. For some people, especially younger people, the US Mail is really not that important to them so if it comes a few days later than it should it may not make a difference. I'm not trying to say that it's correct/legal for mail to be delayed for no reason. I'm only implying that it's not too important to some recipients when they receive their US Mail.

820 Votes

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Thanks for answering so fast. I asked our mailman today why we only got 1 electric bill when we normally get 5 (we own 5 properties). He said he was off yesterday. I said it was from last week - then he said 'it's coming'! I will put in a complaint.

Our mailman broke our mailbox recently by constantly opening it forcefully and letting it slam down when delivering the mail. This was a very expensive mailbox made of high grade steel. How do I lodge a formal complaint about this. I took photos.

If I put the correct apartment (Superintendent) on shipping address but forget to put the word 'APT' before it, will it disrupt the delivering of my package?

i would love to be a letter carrier! im in great shape for the work as i already walk 15 miles/ 5 days a week. the only thing is that i dont know how to drive…could someone like me be a letter carrier?

Also on Jobstr...

there is a blue usps collection box in the parking lot of a group of stores. when the stores are closed security people order you off the premises. is there a regulation requiring boxes to be fully accessible by the public 24/7?

I mailed a package from Texas to Australia, but it has disappeared along the way. The only tracking info says"available for pickup", but that appeared w/in hrs of being mailed and workers deemed it a mis-scan. Where do I report the lost piece?Thanks

At times I am working in my lawn and I see the mailman drive up. She always gets my mail in her hands, then once she sees me in the lawn she drives away and holds the mail until tomorrow (when I am inside). Is that a problem?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Thanks for answering so fast. I asked our mailman today why we only got 1 electric bill when we normally get 5 (we own 5 properties). He said he was off yesterday. I said it was from last week - then he said 'it's coming'! I will put in a complaint.

Our mailman broke our mailbox recently by constantly opening it forcefully and letting it slam down when delivering the mail. This was a very expensive mailbox made of high grade steel. How do I lodge a formal complaint about this. I took photos.

If I put the correct apartment (Superintendent) on shipping address but forget to put the word 'APT' before it, will it disrupt the delivering of my package?

i would love to be a letter carrier! im in great shape for the work as i already walk 15 miles/ 5 days a week. the only thing is that i dont know how to drive…could someone like me be a letter carrier?

Also on Jobstr...

there is a blue usps collection box in the parking lot of a group of stores. when the stores are closed security people order you off the premises. is there a regulation requiring boxes to be fully accessible by the public 24/7?

I mailed a package from Texas to Australia, but it has disappeared along the way. The only tracking info says"available for pickup", but that appeared w/in hrs of being mailed and workers deemed it a mis-scan. Where do I report the lost piece?Thanks

At times I am working in my lawn and I see the mailman drive up. She always gets my mail in her hands, then once she sees me in the lawn she drives away and holds the mail until tomorrow (when I am inside). Is that a problem?

Login

Forgot Your Password?

Register