Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

How can I write a letter to manager for collect my uniform

Asked by Nizu about 11 years ago

Nizu, I'm not sure exactly what you mean by your question, but I will take a guess. I believe you are a letter carrier who doesnt yet have a uniform or uniform allowance. I'm pretty sure that not long after you pass the 90-day probationary period the USPS should be sending you information on how to purchase uniforms plus a spending card which can be used at authorized vendors to make purchases of authorized uniform components. This is for city letter carriers and CCAs. I don't know anything about rural carriers and a uniform allowance. Have you asked your supervisor if they know anything about the process? Thanks for writing.

829 Votes

I have a vacation hold on my mail, but my carrier decides to take one piece out and give it to my neighbor with the request that she contact me as the carrier "thinks" the piece of mail might be "important." Is this against USPS rules?

Asked by Neeliec about 11 years ago

I think it is wrong for a letter carrier to make any type of judgment whether or not a piece of mail is important or not. They shouldn't be involving a neighbor since the neighbor may or may not have any type of relationship with the customer and shouldn't be privy to any of the type or content of mail received by you. When a customer puts their mail on hold, I treat all mail the same way no matter if it looks like a check, biill, automobile advertisement, donation request, etc. It is definitely not our job to judge anything about the mail and I would suggest it is very much against the rules even though your carrier meant well. Thanks for writing.

828 Votes

It is unusual for a mailman to refuse to deliver in 1 to 3 inches of snow if it was not cleared? He is walking across the same amount of snow in neighboring yards after leaving their porch. He grabbed and threw my snow shovel out in my yard today.

Asked by Mike almost 12 years ago

I don't know what is common or not for a mailman to do in that amt. of snow. It seems strange that they would do it for some customers and not others. That said, if a carrier feels they can't safely approach a mailbox due to snow, then they may refuse. I think it all comes down to a judgment call by the letter carrier if there is any doubt for their safety in approaching a mailbox. As to the inconsistency of doing one house as opposed to another house which seem similarly cleared or not cleared, I don't know why that decision is made.

827 Votes

What do you do if somebody on your route walks up and asks you if you would hand them their mail instead of putting it in the box?

Asked by bryce almost 12 years ago

If I had the mail somewhat accessible in an easy manner and if I knew who they were (which I usually do since I dsliver the same route daily) then I would hand them their mail. This doesn't happen very often though. If their house is later in the route and their mail isn't quickly accessible, I don't go out of my way to give them their mail that far ahead of time. I may make an exception if it is asked once in awhile, but not on a regular basis.

827 Votes

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I'm a month old CCA now and I live in Ohio. It's getting cold so I need a good pair of gloves to keep my hands dry/warm and still be able to finger the mail. What would you recommend? Also what do you recommend for the winter months?

Asked by Bradan almost 11 years ago

Bradan, I feel your pain. It is a horrible feeling to be out in the elements, being cold and uncomfortable with hours to go in your deliveries. I haven't by any means mastered this problem. The uniform vendors that sell for the USPS offer fingerless gloves (the upper 1/3 or 1/2 of your fingers are exposed) but they aren't terribly useful. Some gloves offered have raised dots that can help you finger the mail. I use them sometimes. Try and keep the rest of your body as warm as possible with layering including thermal underwear. Definitely wear a hat, two if necessary. Even if your fingertips are exposed, you may want to invest in a box of single-use handwarmers (sometimes called hot hands) which are little packets that you shake to activate and then can put inside your gloves or in your pants pockets or glove pockets which you will keep you warm. My girlfriend just bought a box of 40 hand warmers for $12.99 at Costco.

827 Votes

Mailman Dave

I am a cca 4 month now, called in on my day off which i often am and am fine with that but was sent on a nightmare route that i was un familiar with and was unable to complete, am i doomed?

Asked by Rich almost 12 years ago

I don't think you should be doomed if you were unable to complete such a large route. Usually the management would request that you call the post office if you require any extra time or assistance in completing a route that you are unfamiliar with. I would hope there would be no discipline in the situation that you just described.

827 Votes

Mailman says he doesn't have time to sort the world's mail, so he delivers ours to another suite everyday so he doesn't have to come to second floor. He parks in handicapped everyday. Supervisor doesn't care. What can we do?

Asked by In Need of Help over 10 years ago

I am not really sure about the policy of delivering to a multi-suite building, but here is the way I see it: If your mail is specifically addressed to your suite and you are a different business than the suite/tenant on the first floor, it should be delivered directly to you. The suite on the first floor shouldn't be getting your mail. I would consider your suite a separate delivery. Again, I don't know the rules but I would treat it like an apartment building where you wouldn't be delivering your mail to a neighbor or vice versa. We are given time to sort the mail in a multi-unit building if a suite has a separate address so I don't necessarily buy the excuse of not having time to sort the world's mail. With regards to the parking, that doesn't seem to appropriate either. I have parked in No Parking Fire Zones in front of buildings if I'll just be 5 minutes or less delivering the mail. I don't think I would park in a handicapped spot. Since the supervisor doesn't care, you could speak with the Postmaster or whoever is next up on the chain of command to see if they can assist at all. As I've posted in other comments, we have a real mixed bag of employees at the USPS so your responses could vary.

827 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

How can I write a letter to manager for collect my uniform

I have a vacation hold on my mail, but my carrier decides to take one piece out and give it to my neighbor with the request that she contact me as the carrier "thinks" the piece of mail might be "important." Is this against USPS rules?

It is unusual for a mailman to refuse to deliver in 1 to 3 inches of snow if it was not cleared? He is walking across the same amount of snow in neighboring yards after leaving their porch. He grabbed and threw my snow shovel out in my yard today.

What do you do if somebody on your route walks up and asks you if you would hand them their mail instead of putting it in the box?

Also on Jobstr...

I'm a month old CCA now and I live in Ohio. It's getting cold so I need a good pair of gloves to keep my hands dry/warm and still be able to finger the mail. What would you recommend? Also what do you recommend for the winter months?

Mailman Dave

I am a cca 4 month now, called in on my day off which i often am and am fine with that but was sent on a nightmare route that i was un familiar with and was unable to complete, am i doomed?

Mailman says he doesn't have time to sort the world's mail, so he delivers ours to another suite everyday so he doesn't have to come to second floor. He parks in handicapped everyday. Supervisor doesn't care. What can we do?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

How can I write a letter to manager for collect my uniform

I have a vacation hold on my mail, but my carrier decides to take one piece out and give it to my neighbor with the request that she contact me as the carrier "thinks" the piece of mail might be "important." Is this against USPS rules?

It is unusual for a mailman to refuse to deliver in 1 to 3 inches of snow if it was not cleared? He is walking across the same amount of snow in neighboring yards after leaving their porch. He grabbed and threw my snow shovel out in my yard today.

What do you do if somebody on your route walks up and asks you if you would hand them their mail instead of putting it in the box?

Also on Jobstr...

I'm a month old CCA now and I live in Ohio. It's getting cold so I need a good pair of gloves to keep my hands dry/warm and still be able to finger the mail. What would you recommend? Also what do you recommend for the winter months?

Mailman DaveI am a cca 4 month now, called in on my day off which i often am and am fine with that but was sent on a nightmare route that i was un familiar with and was unable to complete, am i doomed?

Mailman says he doesn't have time to sort the world's mail, so he delivers ours to another suite everyday so he doesn't have to come to second floor. He parks in handicapped everyday. Supervisor doesn't care. What can we do?

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Mailman Dave

I am a cca 4 month now, called in on my day off which i often am and am fine with that but was sent on a nightmare route that i was un familiar with and was unable to complete, am i doomed?