MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I think it is wrong for a letter carrier to make any type of judgment whether or not a piece of mail is important or not. They shouldn't be involving a neighbor since the neighbor may or may not have any type of relationship with the customer and shouldn't be privy to any of the type or content of mail received by you. When a customer puts their mail on hold, I treat all mail the same way no matter if it looks like a check, biill, automobile advertisement, donation request, etc. It is definitely not our job to judge anything about the mail and I would suggest it is very much against the rules even though your carrier meant well. Thanks for writing.
I don't know the procedure re: road tests and being able to retake them if you fail the first time. I'd recommend getting in contact with the National Rural Letter Carrier's Association at www.nrlca.org and see if they have any advice. Good luck to you.
If the PO or letter carrier can figure out what the address corresponds to and there is a secure place to leave the item, the carrier may just leave it at the corresponding address. I don't think the item would go the PO Box # if it weren't stated!but I can't be sure what will actually happen to the item. I have rarely encountered this situation so i don't have any great insight.
Generally I don't think that mailmen should be photographing packages that are delivered. There are cases where I have done this, but not often. I photograph the USPS Tracking # if my handheld scanner can't read the barcode or I can't manually type in the numbers because they are smeared or otherwise unreadable. I will then bring back the image to my supervisor to see if they can figure it out or at least as a CYA to show them why I couldn't scan the item.
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Randy, I dont know the answer to your question. I can see it turning out both ways. On one hand, the carrier may be familiar with you and/or the neighborhood and feel it is safe enough to leave the mail by your door without risk of it being stolen. On the other hand, they may have rules saying that this is forbidden and not be able to verify that you actually wrote the note. you could also call your local PO to find out if they can be of any help, but I'm guessing they will say that you have to get a replacement key and can't risk bringing the mail to your door. I'm being purposefully vague because I have a feeling that there would be different answers from different offices/personnel. I hope you can find your mailbox key.
I don't know what is common or not for a mailman to do in that amt. of snow. It seems strange that they would do it for some customers and not others. That said, if a carrier feels they can't safely approach a mailbox due to snow, then they may refuse. I think it all comes down to a judgment call by the letter carrier if there is any doubt for their safety in approaching a mailbox. As to the inconsistency of doing one house as opposed to another house which seem similarly cleared or not cleared, I don't know why that decision is made.
I don't know why the routing would keep going back and forth unless it was considered "undeliverable as addressed". I know that those are likely all sorting facilities for packages near or at airports. I'm sorry that I'd have no further information on the package. Possibly the ZIP code on the package isn't correct so the item keeps getting routed between facilities. I would recommend contacting the shipper and telling them what info you are able to get from the USPS website and see if they have maybe received it back marked invalid address. I'm not sure the shipper will have any information. Since the item originated in Jamaica, NY and is now back in Jamaica, NY, it has possibly been returned to the sender for some reason. Thanks for the inquiry.
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