MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
If the PO or letter carrier can figure out what the address corresponds to and there is a secure place to leave the item, the carrier may just leave it at the corresponding address. I don't think the item would go the PO Box # if it weren't stated!but I can't be sure what will actually happen to the item. I have rarely encountered this situation so i don't have any great insight.
Generally I don't think that mailmen should be photographing packages that are delivered. There are cases where I have done this, but not often. I photograph the USPS Tracking # if my handheld scanner can't read the barcode or I can't manually type in the numbers because they are smeared or otherwise unreadable. I will then bring back the image to my supervisor to see if they can figure it out or at least as a CYA to show them why I couldn't scan the item.
I am not completely sure what is being asked by this question, but here is the general rule that we should follow when delivering mail. Unless there is an official change of address order on file to forward a person's mail from one address to another then the mail should only be delivered to the address which is printed on the envelope as to where the letter should go.
I believe you generally can't pick up a package before it is delivered because it is possible that the carrier has already left the PO with it and is out on his or her route or the retail window isn't open yet. Even if the retail window was open, I'm not sure that the retail sales associates would want to search through the parcel area or ask the carrier to assist in searching through the parcel area for a specific parcel. The bottom line is I don't know the rule regarding your question if there is a rule on this to give you an accurate answer. It's possible that it is just a personal decision on the part of an employee.
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I don't believe you meant this question for me as I don't work in the food service industry and am not familiar with QSC.
If I had the mail somewhat accessible in an easy manner and if I knew who they were (which I usually do since I dsliver the same route daily) then I would hand them their mail. This doesn't happen very often though. If their house is later in the route and their mail isn't quickly accessible, I don't go out of my way to give them their mail that far ahead of time. I may make an exception if it is asked once in awhile, but not on a regular basis.
BG, I'm not sure why you got that mail back when you wrote on it "return to sender". I have 2 suggestions for you: 1) maybe write "person doesn't live here, return to sender" instead of just "return to sender" on mail.
2) Discard/recycle any mail you get for them. You did your part by trying to return the letter to the sender (which is very nice and appropriate IMO), and you don't have to try again to return it. It wouldn't be a bad idea to try again, but I just don't want you to have to play the "revolving door" game with that letter when you shouldn't have to.
Thanks for the question.
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