MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I am not completely sure what is being asked by this question, but here is the general rule that we should follow when delivering mail. Unless there is an official change of address order on file to forward a person's mail from one address to another then the mail should only be delivered to the address which is printed on the envelope as to where the letter should go.
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I am not really sure about the policy of delivering to a multi-suite building, but here is the way I see it: If your mail is specifically addressed to your suite and you are a different business than the suite/tenant on the first floor, it should be delivered directly to you. The suite on the first floor shouldn't be getting your mail. I would consider your suite a separate delivery. Again, I don't know the rules but I would treat it like an apartment building where you wouldn't be delivering your mail to a neighbor or vice versa. We are given time to sort the mail in a multi-unit building if a suite has a separate address so I don't necessarily buy the excuse of not having time to sort the world's mail. With regards to the parking, that doesn't seem to appropriate either. I have parked in No Parking Fire Zones in front of buildings if I'll just be 5 minutes or less delivering the mail. I don't think I would park in a handicapped spot. Since the supervisor doesn't care, you could speak with the Postmaster or whoever is next up on the chain of command to see if they can assist at all. As I've posted in other comments, we have a real mixed bag of employees at the USPS so your responses could vary.
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I believe you generally can't pick up a package before it is delivered because it is possible that the carrier has already left the PO with it and is out on his or her route or the retail window isn't open yet. Even if the retail window was open, I'm not sure that the retail sales associates would want to search through the parcel area or ask the carrier to assist in searching through the parcel area for a specific parcel. The bottom line is I don't know the rule regarding your question if there is a rule on this to give you an accurate answer. It's possible that it is just a personal decision on the part of an employee.
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I am not sure what will happen to the UPS Package. The USPS may forward it if they have the correct forwarding address on file for the the previous owner, but they may not be obligated to. The USPS may also forward the package but have the recipient pay for the item being forwarded. The item may also be returned to UPS or to the sender. I'm sorry I can't be any more specific re: the package you are inquiring about.
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I am sorry that the item arrived empty, but I do understand why it shows as arrived delivered. If that package arrived on my route for delivery I would have scanned it "Visible Damage" as well as "Delivered". This would not result in any settlement or claim being paid, but would validate what you are saying. If the item was not insured, I don't believe there is anything that can be done.
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Generally I don't think that mailmen should be photographing packages that are delivered. There are cases where I have done this, but not often. I photograph the USPS Tracking # if my handheld scanner can't read the barcode or I can't manually type in the numbers because they are smeared or otherwise unreadable. I will then bring back the image to my supervisor to see if they can figure it out or at least as a CYA to show them why I couldn't scan the item.
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I don't think you should be doomed if you were unable to complete such a large route. Usually the management would request that you call the post office if you require any extra time or assistance in completing a route that you are unfamiliar with. I would hope there would be no discipline in the situation that you just described.
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