Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Do you know people who work at the post office yet have a dream of doing their own business? Do some people work at the post office and work on their dream at night until they get a breakthrough in the area of the dreams?

Asked by JTDN almost 12 years ago

I am sure This happens a lot. While it is a very secure job to have, it's not what everyone wants as a career. Some of my co-workers have left for jobs with other govt agencies, to become police officers. I don't know of anyone who started a business once they got a breakthrough. But we are a huge company so it has likely happened. Not too many people resign after being on the job more than 5 years.

781 Votes

I have recently been promoted to a career carrier position after working as a CCA for 10 months. I reserved a vacation for the weekend and now have been mandated to work. They are threatening to write me up for taking my days off. Is this legal?

Asked by Bryan almost 11 years ago

Bryan, congratulations on being promoted to a "regular" carrier. It is much better than being a CCA, but 10 months sounds like a pretty short amount of time to be promoted. That is a good thing. With regards to your vacation I don't know the legalities of them mandating you to work when you have reserved a vacation. If you put in a request for annual leave and it was given back to you within a certain amt. of time (marked denied I mean), then I believe it is approved and generally can't be revoked. If you chose at as a full vacation block (usually in 1-week segments), that also is non-revocable by management as far as I know. I would recommend asking your shop steward for advice in this situation as I don't know in the NALC/USPS National Agreement where this is discussed, or possibly in the ELM (Employee/Labor Manual). One other suggestion is to ask on a FB message board that I belong to which you may find helpful. The group is called USPS Postal Maniacs. I've seen other USPS employees post questions and problems there and receive some advice. I will warn you that much of the talk on there is negative towards management, but there are many good people on there who can often steer you in the right direction. Good luck and thanks for writing.

781 Votes

I recently moved to a new address old place was all bills paid so I'm a new customer to elec,Internet,cable so all those bills only no this address, all bills now have late fee mailman put return to sender w/out my permission is he allowed to?

Asked by Tina over 10 years ago

I think what you are saying is that all of your new bills for your new address are not being delivered to you. For this reason you have incurred late fees. If I read it correctly, you have paid all of your old bills. The letter carrier at your new address should be delivering the new bills to your current address and not be returning them to the sender. You may want to leave a note in your mailbox with your name advising the letter carrier that your name is valid at your new address. You really shouldn't have to do this because when I see a new name to deliver that I'm not familiar with, I deliver the mail anyway and if it's not correct the current resident would usually leave the mail out for me to take back to the PO with a note saying "person doesn't live here"

781 Votes

My mail man left a package I ordered in one of those package lockers that need the key to open. The key the mail carrier left does not work AT ALL. I left a note asking to leave my package in another box and it was ingnored. How do I get my package?

Asked by Vanessa over 11 years ago

I am sorry that you are having this issue with the parcel locker key not working and your request being ignored re: using another parcel locker. I am not sure what the best solution is. Is the note you left very visible? If that doesn't work, maybe leave a post-it note on the parcel locker near the keyhole explaining the problem. Another option is to try to call the local post office and speak with a delivery supervisor or the national USPS Customer Support Center at:
1-800-ASK-USPS® (1-800-275-8777)

Thank you for your question and I hope you get your situation resolved shortly.

780 Votes

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Mailman says he doesn't have time to sort the world's mail, so he delivers ours to another suite everyday so he doesn't have to come to second floor. He parks in handicapped everyday. Supervisor doesn't care. What can we do?

Asked by In Need of Help over 10 years ago

I am not really sure about the policy of delivering to a multi-suite building, but here is the way I see it: If your mail is specifically addressed to your suite and you are a different business than the suite/tenant on the first floor, it should be delivered directly to you. The suite on the first floor shouldn't be getting your mail. I would consider your suite a separate delivery. Again, I don't know the rules but I would treat it like an apartment building where you wouldn't be delivering your mail to a neighbor or vice versa. We are given time to sort the mail in a multi-unit building if a suite has a separate address so I don't necessarily buy the excuse of not having time to sort the world's mail. With regards to the parking, that doesn't seem to appropriate either. I have parked in No Parking Fire Zones in front of buildings if I'll just be 5 minutes or less delivering the mail. I don't think I would park in a handicapped spot. Since the supervisor doesn't care, you could speak with the Postmaster or whoever is next up on the chain of command to see if they can assist at all. As I've posted in other comments, we have a real mixed bag of employees at the USPS so your responses could vary.

780 Votes

What does the carrier or post office do if my home-based business gets too much mail to fit in my cluster mailbox (on a regular basis)? I can potentially see getting two or three crates of mail daily.

Asked by James almost 11 years ago

I am not sure what your post office or letter carrier will do if you are unable to provide a large enough receptacle for your daily mail delivery. Since you live in a place with only cluster boxes, it seems you have no choice in the matter. If I were able to get to your actual unit or apt. door, I'd likely leave the mail by the door and maybe ring your doorbell. I don't know the procedure for where you live and from what I hear on this Q and A board and from other msg boards, the delivery procedure is far from uniform in multi-unit dwellings. One option is to rent a PO Box which come in different sizes, but that would require an extra cost and a trip to your Post Office on a regular basis. If you stop in to your local post office and present this question to a delivery supervisor, hopefully they can give you a better answer. Good luck with your home-based business.

780 Votes

I wrote wrong street adress(I missed some letters) but zip code I wrote correctly. I will get my package or not?

Asked by Mikas about 11 years ago

Mikas, I think it is very likely you will receive your package as long as the clerks in your PO can figure out which street you meant to put in your address and that it isn't similarly named with another street in the same ZIP code. The ZIP code is definitely a very important piece of the address to get correct because that will result in at least getting the package to the right PO building and the staff there will hopefully (and likely) be able to figure out the intended address.

780 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Do you know people who work at the post office yet have a dream of doing their own business? Do some people work at the post office and work on their dream at night until they get a breakthrough in the area of the dreams?

I have recently been promoted to a career carrier position after working as a CCA for 10 months. I reserved a vacation for the weekend and now have been mandated to work. They are threatening to write me up for taking my days off. Is this legal?

I recently moved to a new address old place was all bills paid so I'm a new customer to elec,Internet,cable so all those bills only no this address, all bills now have late fee mailman put return to sender w/out my permission is he allowed to?

My mail man left a package I ordered in one of those package lockers that need the key to open. The key the mail carrier left does not work AT ALL. I left a note asking to leave my package in another box and it was ingnored. How do I get my package?

Also on Jobstr...

Mailman says he doesn't have time to sort the world's mail, so he delivers ours to another suite everyday so he doesn't have to come to second floor. He parks in handicapped everyday. Supervisor doesn't care. What can we do?

What does the carrier or post office do if my home-based business gets too much mail to fit in my cluster mailbox (on a regular basis)? I can potentially see getting two or three crates of mail daily.

I wrote wrong street adress(I missed some letters) but zip code I wrote correctly. I will get my package or not?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Do you know people who work at the post office yet have a dream of doing their own business? Do some people work at the post office and work on their dream at night until they get a breakthrough in the area of the dreams?

I have recently been promoted to a career carrier position after working as a CCA for 10 months. I reserved a vacation for the weekend and now have been mandated to work. They are threatening to write me up for taking my days off. Is this legal?

I recently moved to a new address old place was all bills paid so I'm a new customer to elec,Internet,cable so all those bills only no this address, all bills now have late fee mailman put return to sender w/out my permission is he allowed to?

My mail man left a package I ordered in one of those package lockers that need the key to open. The key the mail carrier left does not work AT ALL. I left a note asking to leave my package in another box and it was ingnored. How do I get my package?

Also on Jobstr...

Mailman says he doesn't have time to sort the world's mail, so he delivers ours to another suite everyday so he doesn't have to come to second floor. He parks in handicapped everyday. Supervisor doesn't care. What can we do?

What does the carrier or post office do if my home-based business gets too much mail to fit in my cluster mailbox (on a regular basis)? I can potentially see getting two or three crates of mail daily.

I wrote wrong street adress(I missed some letters) but zip code I wrote correctly. I will get my package or not?

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