Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Someone who lived here several years ago (before the previous owners) has Secretary of State mail being delivered. I wrote return to sender as I have no idea where they live. It was returned and says unable to forward. What do I do?

Asked by BG over 11 years ago

BG, I'm not sure why you got that mail back when you wrote on it "return to sender". I have 2 suggestions for you: 1) maybe write "person doesn't live here, return to sender" instead of just "return to sender" on mail.

2) Discard/recycle any mail you get for them. You did your part by trying to return the letter to the sender (which is very nice and appropriate IMO), and you don't have to try again to return it. It wouldn't be a bad idea to try again, but I just don't want you to have to play the "revolving door" game with that letter when you shouldn't have to.

Thanks for the question.

899 Votes

Does a package sent in the mail sorted by hand i.e. an odd shaped package not able to be sorted by the sorting machine not recieve regular scans to update tracking? Also would this cause webtracking delivery estimate to display a later delivery date?

Asked by Vanagain about 12 years ago

I have no idea if the hand sorting of odd shaped packages would cause it to not receive the normal scans to update tracking. I would suspsect that as long as the package had a valid bar code which could be scanned along the way that it would be treated just as as other packages. I'm sorry I have no more specific information on the scans of odd shaped items.

899 Votes

mailman insists on putting catalogs in my mail not in my name (but previous resident) because it says current resident. Is this a law??

Asked by Renee about 12 years ago

In the example you have cited, the mailer has put "current resident" on the catalog because they would like the item delivered whether or not the named recipient still lives there. As far as I know, we are required to deliver all of those catalogs. I would never risk my job by discarding a catalog that a resident doesn't want to receive. I hope this satisfactorily answers your question.

899 Votes

What time does a city carrier usually have to report to the post office in the morning to start? I have a good chance at getting this position but am wondering in advance because I need to put my daughter in daycare and very few open that early.

Asked by Jess over 11 years ago

I can't speak for all POs, but from what I have experienced, most full-time assignments start between 7-8 AM and end 3:30-4:30PM. For a newly hired carriers, they might start later in the day as there may not be enough work for them to work a full day or the operations require that they work much later. I've seen a 10-11AM start time for the CCAs (city carrier assistants) when they aren't needed to cover a whole assignment . During peak vacation time (usually summer months), many offices are shorthanded due to carriers being on vacation, so CCAs possibly start their workday the same time as other regular carriers. There are some assignments (like a parcel post or collection route) which usually start a bit later in the AM. In our office that is a 10AM-6:30PM assignment. Thanks for writing and good luck.

899 Votes

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We recently just moved to a corner house and one of my friends sent me a package with the street address where the house is in but our mailing address is the same house # but with the main ave next to it. Will it still come? Or will it get lost?

Asked by Sofia about 12 years ago

I don't know that I completely understand your question, but I'll give it a try. Most houses have an official mailing address which should often correspond with the physical location of the house. I can see if it is a corner house it may be a bit confusing. You may want to contact the PO to tell them that this may be happening, and, for further reference, please advise those who mail you items of your correct mailing address and clarify with your PO as to what address should be used. This is a very important subject matter to make sure items get to where they are intended to go, especially with a lot more automated processing of the mail and substitute letter carriers who may not be familiar with all of the names are on a certain route.

898 Votes

Hey Dave! Just wanted to share because I've seen your page. I'm currently in central ny about to undergo my first day of carrier academy. I will be a Cca in a small city in upstate New York. I was wondering if you know as a Cca i would get lots hrs?

Asked by Ny cca over 11 years ago

Congratulations on getting hired as a CCA! I don't know how many hours you will get in your particular office as each office is unique. Usually, a CCA fills in for a regular carrier when they are out sick or on vacation to deliver their route. They are also given "pieces" or "splits" on routes when a regular carrier may not finish their route within 8 hours and they don't want to work overtime or when management doesn't authorize overtime for the regular city letter carrier. CCAs may also work on Sundays to deliver Amazon.com parcels. They don't do this in every office so I don't know if yours is included in that service. In the office I work at, the CCAs all get plenty of hours due to a bit of short staffing. I am not sure of the minimum hrs/shift or minimum hours/week that a CCA is guaranteed. If you go to www.nalc.org, or more specifically http://www.nalc.org/workplace-issues/city-delivery/cca-contractual-issues, they have details about being a CCA. It may be a bit technical, but it's a good reference. Good luck, be on time for work, and work safely. Try not to get involved with any office drama.

898 Votes

i think the usps gave my package to the r\wrong address

Asked by moshe ratner almost 12 years ago

That is certainly possible. We do make errors. I don't know how to proceed from here, except if you think you know where it went to you could contact the USPS to see if they could contact the "wrong" recipient to get the package back though I don't know how likely that is. Good luck

898 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Someone who lived here several years ago (before the previous owners) has Secretary of State mail being delivered. I wrote return to sender as I have no idea where they live. It was returned and says unable to forward. What do I do?

Does a package sent in the mail sorted by hand i.e. an odd shaped package not able to be sorted by the sorting machine not recieve regular scans to update tracking? Also would this cause webtracking delivery estimate to display a later delivery date?

mailman insists on putting catalogs in my mail not in my name (but previous resident) because it says current resident. Is this a law??

What time does a city carrier usually have to report to the post office in the morning to start? I have a good chance at getting this position but am wondering in advance because I need to put my daughter in daycare and very few open that early.

Also on Jobstr...

We recently just moved to a corner house and one of my friends sent me a package with the street address where the house is in but our mailing address is the same house # but with the main ave next to it. Will it still come? Or will it get lost?

Hey Dave! Just wanted to share because I've seen your page. I'm currently in central ny about to undergo my first day of carrier academy. I will be a Cca in a small city in upstate New York. I was wondering if you know as a Cca i would get lots hrs?

i think the usps gave my package to the r\wrong address

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Someone who lived here several years ago (before the previous owners) has Secretary of State mail being delivered. I wrote return to sender as I have no idea where they live. It was returned and says unable to forward. What do I do?

Does a package sent in the mail sorted by hand i.e. an odd shaped package not able to be sorted by the sorting machine not recieve regular scans to update tracking? Also would this cause webtracking delivery estimate to display a later delivery date?

mailman insists on putting catalogs in my mail not in my name (but previous resident) because it says current resident. Is this a law??

What time does a city carrier usually have to report to the post office in the morning to start? I have a good chance at getting this position but am wondering in advance because I need to put my daughter in daycare and very few open that early.

Also on Jobstr...

We recently just moved to a corner house and one of my friends sent me a package with the street address where the house is in but our mailing address is the same house # but with the main ave next to it. Will it still come? Or will it get lost?

Hey Dave! Just wanted to share because I've seen your page. I'm currently in central ny about to undergo my first day of carrier academy. I will be a Cca in a small city in upstate New York. I was wondering if you know as a Cca i would get lots hrs?

i think the usps gave my package to the r\wrong address

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