MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I am sorry that you are having this issue with the parcel locker key not working and your request being ignored re: using another parcel locker. I am not sure what the best solution is. Is the note you left very visible? If that doesn't work, maybe leave a post-it note on the parcel locker near the keyhole explaining the problem. Another option is to try to call the local post office and speak with a delivery supervisor or the national USPS Customer Support Center at:
1-800-ASK-USPS® (1-800-275-8777)
Thank you for your question and I hope you get your situation resolved shortly.
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I don't know the answer to this officially. It would definitely be helpful to put your name on your mailbox, but if a letter were dressed accurately with the correct apt. #, I'm not sure why it would be returned to the sender. If I were delivering to an apt. complex, I wouldn't require this to be done. I live in an apt. building and do put my name on the mailbox, but I don't know that it is required.
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I am not sure what your post office or letter carrier will do if you are unable to provide a large enough receptacle for your daily mail delivery. Since you live in a place with only cluster boxes, it seems you have no choice in the matter. If I were able to get to your actual unit or apt. door, I'd likely leave the mail by the door and maybe ring your doorbell. I don't know the procedure for where you live and from what I hear on this Q and A board and from other msg boards, the delivery procedure is far from uniform in multi-unit dwellings. One option is to rent a PO Box which come in different sizes, but that would require an extra cost and a trip to your Post Office on a regular basis. If you stop in to your local post office and present this question to a delivery supervisor, hopefully they can give you a better answer. Good luck with your home-based business.
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If you put a mail forwarding request in to the PO via the website www.usps.com or via paper at your local post office then the mail may get forwarded to your new address. Most first class mail is forwarded from a previous address to a new address for 1 year. If the letter was actually delivered to your old address and arrived before the PO rcvd the forwarding order than the mail may not make it to your new address. If the new resident gives back the letter for the old tenant as "moved" then it may possibly be forwarded to the new address If the PO has a valid forwarding order request on record.
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It is very kind of you to want to tip your letter carrier for his service while you were away. We aren't supposed to accept tips, but I can't say I know of anybody ever being disciplined for it. I gladly accept them but it won't affect the quality of my service either way. I would recommend putting the tip in an envelope and on the outside write "Letter Carrier (insert name here if you know it)" and put it in the mailbox. Maybe tape it to the inside of the mailbox where it would be visible but not necessarily thought of as outgoing mail. If you aren't sure if he is working on a particular day I'm not sure how you could make sure they receive it unless you happen to be home when they are delivering the mail and you hand it directly to the carrier. I will say that you have one observant letter carrier. I would usually let the mail pile up in the mailbox hoping they come home soon to retrieve it.
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I have an route that is entirely walking and the DPS is not allowed to be cased in the office. We take it out to the street and hold it in our hands and "finger" through it as we approach a house and then merge it together with the flats that have been cased and then sometimes a "3rd bundle" which is usually an advertisment that each delivery address receives. It is important though to be careful of the terrain on which you are walking while merging the DPS and flats together, especially when crossing lawns or going up and down steps. The first time I see the DPS letters is just before I get to a house to deliver it. They have been sequenced by a machine to save me the time of having to sort it earlier in the day. For the most part, they are accurately sorted with an error rate which I would say is less than 2% (just a guess). Good luck with your position change and I hope it will lead you to a full time regular city carrier position.
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It is very kind of the customers to give you tips and or boxed presents for the holiday season. I believe we aren't supposed to accept any gift valued at more than $20 at any one time and it's supposed to be non-cash. I would venture to say that most employees don't follow this rule and it is rare that you'd get in trouble for accepting it. For those that give you gifts, I'd recommend replying with a thank you note or card that you can deliver with the mail the next time you are at their office or residence. I do realize you are a CCA and may be doing different assignments daily unless you have a hold down. Another recommendation is to not discuss any amounts or gifts you receive with your fellow co-workers. It's better to just be modest and quiet about it IMO. I hope this helped you. Please also remember that we are paid to do our job and nobody should expect a tip for doing their job at the USPS. It is unethical to expect any gratuity, but I, like most, will gladly accept it when offered.
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