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I've been a CCA for almost three months now and since we're so close to Chritmas I've had several customers slip me tips during a postage due or even leave entire boxed presents addressed to me as gifts. How do you handle these situations?

Asked by Kruesser about 11 years ago

It is very kind of the customers to give you tips and or boxed presents for the holiday season. I believe we aren't supposed to accept any gift valued at more than $20 at any one time and it's supposed to be non-cash. I would venture to say that most employees don't follow this rule and it is rare that you'd get in trouble for accepting it. For those that give you gifts, I'd recommend replying with a thank you note or card that you can deliver with the mail the next time you are at their office or residence. I do realize you are a CCA and may be doing different assignments daily unless you have a hold down. Another recommendation is to not discuss any amounts or gifts you receive with your fellow co-workers. It's better to just be modest and quiet about it IMO. I hope this helped you. Please also remember that we are paid to do our job and nobody should expect a tip for doing their job at the USPS. It is unethical to expect any gratuity, but I, like most, will gladly accept it when offered.

894 Votes

I am an RCA about to change to a CCA. When casing your mail, do most city carriers case their DPS for the walking portions of their route? If not, what is the best way to merge the DPS with flats while walking the route?

Asked by Jon over 11 years ago

I have an route that is entirely walking and the DPS is not allowed to be cased in the office. We take it out to the street and hold it in our hands and "finger" through it as we approach a house and then merge it together with the flats that have been cased and then sometimes a "3rd bundle" which is usually an advertisment that each delivery address receives. It is important though to be careful of the terrain on which you are walking while merging the DPS and flats together, especially when crossing lawns or going up and down steps. The first time I see the DPS letters is just before I get to a house to deliver it. They have been sequenced by a machine to save me the time of having to sort it earlier in the day. For the most part, they are accurately sorted with an error rate which I would say is less than 2% (just a guess). Good luck with your position change and I hope it will lead you to a full time regular city carrier position.

893 Votes

We recently just moved to a corner house and one of my friends sent me a package with the street address where the house is in but our mailing address is the same house # but with the main ave next to it. Will it still come? Or will it get lost?

Asked by Sofia about 12 years ago

I don't know that I completely understand your question, but I'll give it a try. Most houses have an official mailing address which should often correspond with the physical location of the house. I can see if it is a corner house it may be a bit confusing. You may want to contact the PO to tell them that this may be happening, and, for further reference, please advise those who mail you items of your correct mailing address and clarify with your PO as to what address should be used. This is a very important subject matter to make sure items get to where they are intended to go, especially with a lot more automated processing of the mail and substitute letter carriers who may not be familiar with all of the names are on a certain route.

893 Votes

Does a package sent in the mail sorted by hand i.e. an odd shaped package not able to be sorted by the sorting machine not recieve regular scans to update tracking? Also would this cause webtracking delivery estimate to display a later delivery date?

Asked by Vanagain about 12 years ago

I have no idea if the hand sorting of odd shaped packages would cause it to not receive the normal scans to update tracking. I would suspsect that as long as the package had a valid bar code which could be scanned along the way that it would be treated just as as other packages. I'm sorry I have no more specific information on the scans of odd shaped items.

893 Votes

I'm a month old CCA now and I live in Ohio. It's getting cold so I need a good pair of gloves to keep my hands dry/warm and still be able to finger the mail. What would you recommend? Also what do you recommend for the winter months?

Asked by Bradan over 11 years ago

Bradan, I feel your pain. It is a horrible feeling to be out in the elements, being cold and uncomfortable with hours to go in your deliveries. I haven't by any means mastered this problem. The uniform vendors that sell for the USPS offer fingerless gloves (the upper 1/3 or 1/2 of your fingers are exposed) but they aren't terribly useful. Some gloves offered have raised dots that can help you finger the mail. I use them sometimes. Try and keep the rest of your body as warm as possible with layering including thermal underwear. Definitely wear a hat, two if necessary. Even if your fingertips are exposed, you may want to invest in a box of single-use handwarmers (sometimes called hot hands) which are little packets that you shake to activate and then can put inside your gloves or in your pants pockets or glove pockets which you will keep you warm. My girlfriend just bought a box of 40 hand warmers for $12.99 at Costco.

892 Votes

Do you know people who work at the post office yet have a dream of doing their own business? Do some people work at the post office and work on their dream at night until they get a breakthrough in the area of the dreams?

Asked by JTDN over 12 years ago

I am sure This happens a lot. While it is a very secure job to have, it's not what everyone wants as a career. Some of my co-workers have left for jobs with other govt agencies, to become police officers. I don't know of anyone who started a business once they got a breakthrough. But we are a huge company so it has likely happened. Not too many people resign after being on the job more than 5 years.

892 Votes

I have recently been promoted to a career carrier position after working as a CCA for 10 months. I reserved a vacation for the weekend and now have been mandated to work. They are threatening to write me up for taking my days off. Is this legal?

Asked by Bryan over 11 years ago

Bryan, congratulations on being promoted to a "regular" carrier. It is much better than being a CCA, but 10 months sounds like a pretty short amount of time to be promoted. That is a good thing. With regards to your vacation I don't know the legalities of them mandating you to work when you have reserved a vacation. If you put in a request for annual leave and it was given back to you within a certain amt. of time (marked denied I mean), then I believe it is approved and generally can't be revoked. If you chose at as a full vacation block (usually in 1-week segments), that also is non-revocable by management as far as I know. I would recommend asking your shop steward for advice in this situation as I don't know in the NALC/USPS National Agreement where this is discussed, or possibly in the ELM (Employee/Labor Manual). One other suggestion is to ask on a FB message board that I belong to which you may find helpful. The group is called USPS Postal Maniacs. I've seen other USPS employees post questions and problems there and receive some advice. I will warn you that much of the talk on there is negative towards management, but there are many good people on there who can often steer you in the right direction. Good luck and thanks for writing.

892 Votes

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I've been a CCA for almost three months now and since we're so close to Chritmas I've had several customers slip me tips during a postage due or even leave entire boxed presents addressed to me as gifts. How do you handle these situations?

I am an RCA about to change to a CCA. When casing your mail, do most city carriers case their DPS for the walking portions of their route? If not, what is the best way to merge the DPS with flats while walking the route?

We recently just moved to a corner house and one of my friends sent me a package with the street address where the house is in but our mailing address is the same house # but with the main ave next to it. Will it still come? Or will it get lost?

Does a package sent in the mail sorted by hand i.e. an odd shaped package not able to be sorted by the sorting machine not recieve regular scans to update tracking? Also would this cause webtracking delivery estimate to display a later delivery date?

Also on Jobstr...

I'm a month old CCA now and I live in Ohio. It's getting cold so I need a good pair of gloves to keep my hands dry/warm and still be able to finger the mail. What would you recommend? Also what do you recommend for the winter months?

Do you know people who work at the post office yet have a dream of doing their own business? Do some people work at the post office and work on their dream at night until they get a breakthrough in the area of the dreams?

I have recently been promoted to a career carrier position after working as a CCA for 10 months. I reserved a vacation for the weekend and now have been mandated to work. They are threatening to write me up for taking my days off. Is this legal?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I've been a CCA for almost three months now and since we're so close to Chritmas I've had several customers slip me tips during a postage due or even leave entire boxed presents addressed to me as gifts. How do you handle these situations?

I am an RCA about to change to a CCA. When casing your mail, do most city carriers case their DPS for the walking portions of their route? If not, what is the best way to merge the DPS with flats while walking the route?

We recently just moved to a corner house and one of my friends sent me a package with the street address where the house is in but our mailing address is the same house # but with the main ave next to it. Will it still come? Or will it get lost?

Does a package sent in the mail sorted by hand i.e. an odd shaped package not able to be sorted by the sorting machine not recieve regular scans to update tracking? Also would this cause webtracking delivery estimate to display a later delivery date?

Also on Jobstr...

I'm a month old CCA now and I live in Ohio. It's getting cold so I need a good pair of gloves to keep my hands dry/warm and still be able to finger the mail. What would you recommend? Also what do you recommend for the winter months?

Do you know people who work at the post office yet have a dream of doing their own business? Do some people work at the post office and work on their dream at night until they get a breakthrough in the area of the dreams?

I have recently been promoted to a career carrier position after working as a CCA for 10 months. I reserved a vacation for the weekend and now have been mandated to work. They are threatening to write me up for taking my days off. Is this legal?

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