Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Are there any special USPS requirements for installing a residential mailbox?

Asked by ch over 12 years ago

It depends if it is a curbside mailbox or a mailbox at the door to your house. If it is a curbside mailbox that the letter carrier must access from their postal vehicle then there are specific height rqmts and distance from the curb that the box must be. I don't have these specs here, but I imagine it can be found online by doing a search of "curbside residential mailbox requirements"

963 Votes

So I sent my Boyfriend a care package and I forgot to put his apartment number on the address. As I tracked it, it said it was delivered, yet he hasn't received it. I also didnt put a reture address on it. Where do you think it could be?

Asked by Tera about 12 years ago

Tera, I am sorry but I don't know where the package you sent your boyfriend is, though I think you knew that already. If a letter carrier can't figure out which apt. # a piece of mail should go to, they often will have it returned to sender though I realize you left off your address as well. The package was either delivered to the wrong apt number or sent to an office that handles undeliverable mail. I am not sure where that office is or what happens to items sent there.

963 Votes

Is it usual for mail carriers to run late on routes? My mail is usually here early in the AM but has not yet got here yet.

Asked by Hello almost 13 years ago

Sure it's common to run late. It's possible the carrier had another assignment to do before starting their regular route. Also, if staffing is short, a route may be broken up into several sections and a carrier will do that section for overtime which could vary the delivery time greatly. Thanks for the question.

963 Votes

Hi. When forwarding requests are no longer active, is there anything at the sorting case/facility that automatically designates the mail as UTF? Also, how are letters with "return service requested" endorsements handled by letter carriers or PO?

Asked by Old Address Follow Up over 12 years ago

I don't think there is any automation involved after 18 months from when a forwarding order started. At the sorting case, a carrier has pink cards with stickers on them which can say when a particular forwarding order started. I keep those cards for about 2-3 years and once the forwarding order has expired (18 months), I put a line through the sticker and maybe a little marker at the address in the carrier case indicating UTF. "Return service requested" AFAIK means that if the letter was going to be forwarded to a new addrees, the sender would like the letter returned to them with the new address info. The carriers handle them just as they would any forward and the CFS (Computerized Forwarding System) will know that the sender wanted the letter returned. The sender does pay an extra fee for this service.

962 Votes

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A relative thought it was a good idea to place gift bags for my kids in our mailbox with the flag up figuring it would signal to us that there was something in there. Well apparently the mailman took them! I was told the mailbox was USPS property!..?

Asked by Jennifer almost 12 years ago

I don't know that the mailbox is technically USPS property. It should only be used for US Mail as far as I know. The mailman probably shouldn't have taken the gift bags if they weren't properly addressed and contatined sufficient postage. Having the flag up does generally signal that somebody has outgoing mail so we know to stop there even if there is no "incoming" mail to that address. I would look at any item that is in a customers mailbox and it is usually quite apparent if it is meant as outgoing mail or not. That being said, I would never recommend that anybody leave anything in a mailbox that isn't associated with US Mail or the USPS. I think in most cases the gift bags would have been left alone in the mailbox, but we have employees among us who aren't that sharp or mayne they were just trying to prove a point that non-mail items should be in the mailbox. I can't comment on why the gift bags disappeared. It is just speculation on my part.

961 Votes

I have a vacation hold on my mail, but my carrier decides to take one piece out and give it to my neighbor with the request that she contact me as the carrier "thinks" the piece of mail might be "important." Is this against USPS rules?

Asked by Neeliec almost 12 years ago

I think it is wrong for a letter carrier to make any type of judgment whether or not a piece of mail is important or not. They shouldn't be involving a neighbor since the neighbor may or may not have any type of relationship with the customer and shouldn't be privy to any of the type or content of mail received by you. When a customer puts their mail on hold, I treat all mail the same way no matter if it looks like a check, biill, automobile advertisement, donation request, etc. It is definitely not our job to judge anything about the mail and I would suggest it is very much against the rules even though your carrier meant well. Thanks for writing.

961 Votes

If a person lives at 1 address, has certain important mail delivered there & in the same town, use another person's address to have other mail delivered there?

Asked by Tim over 12 years ago

I am not completely sure what is being asked by this question, but here is the general rule that we should follow when delivering mail. Unless there is an official change of address order on file to forward a person's mail from one address to another then the mail should only be delivered to the address which is printed on the envelope as to where the letter should go.

960 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Are there any special USPS requirements for installing a residential mailbox?

So I sent my Boyfriend a care package and I forgot to put his apartment number on the address. As I tracked it, it said it was delivered, yet he hasn't received it. I also didnt put a reture address on it. Where do you think it could be?

Is it usual for mail carriers to run late on routes? My mail is usually here early in the AM but has not yet got here yet.

Hi. When forwarding requests are no longer active, is there anything at the sorting case/facility that automatically designates the mail as UTF? Also, how are letters with "return service requested" endorsements handled by letter carriers or PO?

Also on Jobstr...

A relative thought it was a good idea to place gift bags for my kids in our mailbox with the flag up figuring it would signal to us that there was something in there. Well apparently the mailman took them! I was told the mailbox was USPS property!..?

I have a vacation hold on my mail, but my carrier decides to take one piece out and give it to my neighbor with the request that she contact me as the carrier "thinks" the piece of mail might be "important." Is this against USPS rules?

If a person lives at 1 address, has certain important mail delivered there & in the same town, use another person's address to have other mail delivered there?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Are there any special USPS requirements for installing a residential mailbox?

So I sent my Boyfriend a care package and I forgot to put his apartment number on the address. As I tracked it, it said it was delivered, yet he hasn't received it. I also didnt put a reture address on it. Where do you think it could be?

Is it usual for mail carriers to run late on routes? My mail is usually here early in the AM but has not yet got here yet.

Hi. When forwarding requests are no longer active, is there anything at the sorting case/facility that automatically designates the mail as UTF? Also, how are letters with "return service requested" endorsements handled by letter carriers or PO?

Also on Jobstr...

A relative thought it was a good idea to place gift bags for my kids in our mailbox with the flag up figuring it would signal to us that there was something in there. Well apparently the mailman took them! I was told the mailbox was USPS property!..?

I have a vacation hold on my mail, but my carrier decides to take one piece out and give it to my neighbor with the request that she contact me as the carrier "thinks" the piece of mail might be "important." Is this against USPS rules?

If a person lives at 1 address, has certain important mail delivered there & in the same town, use another person's address to have other mail delivered there?

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