Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Customers are used to getting mail at the same time everyday. Today there was more mail to sort/deliver, so you are later than usual in making deliveries. A customer is angry because he has been waiting for a cheque, how do you address the situation?

Asked by zoom almost 11 years ago

I don't come across that situation very often. It is true that on many routes the mail is delivered at approximately the same time daily. There is no actual "on time" for mail to be delivered during the day. We just have an end of day deadline to meet for finishing out route and a prescribed order to deliver the mail. Like you said, some days the mail volume is higher (or our staffing levels are lower) which may result in a later delivery time. I would address the situation by explaining the above to the customer. I never get angry back and always remain calm. Nowadays so many financial transactions can be done electronically that I don't believe I deliver too many checks and trend will only likely continue. I appreciate the question.

950 Votes

Is there anyway I can stop a delieverie and have it sent back to the sender without it being delievered to me

Asked by Dawn over 11 years ago

I don't know of any way to stop a delivery once it has been sent out by the sender. You could always refuse the item and leave it back out for the letter carrier with a note saying "refused..return to sender" and that should work.

949 Votes

I rent a condo and my landlady likes to use the pool so we share the pool key by leaving it in the mailbox. Is this an illegal use of the mailbox? Twice the pool key has disappeared , would the mail carrier have taken it?

Asked by Meg almost 12 years ago

I don't know that the mailman would have taken it. Is your mailbox locked? I don't recommend using your mailbox for anything but mail. It may not be legal but it is unlikely that there is a penalty for leaving the key in the mailbox, except the key disappearing for whatever reason.

949 Votes

Can you place package in the blue collection boxes? I looked it up online and see conflicting answers. The USPS site says only stamped mail up to 13 oz while many discussion boards say this does not apply to prepaid postage so if fits its okay.

Asked by Amanda over 11 years ago

n the blue collection box, you can put a package with pre-paid postage if it is metered from a computer program like click 'n ship or Business Reply Mail. The 13 oz limit applies if the package only contains stamps. If it is greater than 13oz and only contains stamps it must be presented to a postal employee. This is due to aviation security regulations

948 Votes

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Why would a mail carrier avoid delivering male to the whole street on a non holiday?

Asked by Heather about 12 years ago

I have no idea why a carrier would avoid an entire street. Did you see them do it and inquire why? Unless there was a serious safety hazard that precluded the carrier safely getting to the street I don't know why there was no delivery. There are times wheN we are severely short staffed but I think we still make an effort to get to each house each delivery day.

948 Votes

Can you recommend particular shoes and snow boots for letter carriers?

Asked by jc over 11 years ago

I don't have any specific recommendations with regards to brands to purchase fro regular shoes. The shoes that are purchased with the uniform allowance have to bear the SR/USA tag which I believe stands for Slip Resistant/United States of America. I just make sure that I have footwear that will keep my feet dry and warm in inclement weather. If it snows, I wear my regular workshoes but have high rubber slip resistant waterproof boots. The brand of those are Tingley Weather-Tuff Stretch high-top 10"boots, or the Weather-Tuff Stretch Rubber Overshoes (which is good for rain, but not more than a couple of inches of snow to walk through). Thank you for your question as good footwear is vital to making it through a workday comfortably.

948 Votes

Is it required that a postman attempt to deliver a package to you/your house? Ours used to do that, but he no longer does - just leaves a slip in our mailbox, and I have to pick it up at the P.O. the next day.

Asked by lrmt almost 12 years ago

I would think if the package could be left in a safe place (discretion of the carrier) then it should be. If they were not able to leave it, they should at least have knocked on your door to see if someone was home to accept the package. In our office, all packages are definitely taken out for delivery each day. As to whether they are all actually delivered (or attempted) I can't say. If you happen to see the carrier, maybe you could ask why he has stopped delivering the packageS and only leaving notices.

947 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Customers are used to getting mail at the same time everyday. Today there was more mail to sort/deliver, so you are later than usual in making deliveries. A customer is angry because he has been waiting for a cheque, how do you address the situation?

Is there anyway I can stop a delieverie and have it sent back to the sender without it being delievered to me

I rent a condo and my landlady likes to use the pool so we share the pool key by leaving it in the mailbox. Is this an illegal use of the mailbox? Twice the pool key has disappeared , would the mail carrier have taken it?

Can you place package in the blue collection boxes? I looked it up online and see conflicting answers. The USPS site says only stamped mail up to 13 oz while many discussion boards say this does not apply to prepaid postage so if fits its okay.

Also on Jobstr...

Why would a mail carrier avoid delivering male to the whole street on a non holiday?

Can you recommend particular shoes and snow boots for letter carriers?

Is it required that a postman attempt to deliver a package to you/your house? Ours used to do that, but he no longer does - just leaves a slip in our mailbox, and I have to pick it up at the P.O. the next day.

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Customers are used to getting mail at the same time everyday. Today there was more mail to sort/deliver, so you are later than usual in making deliveries. A customer is angry because he has been waiting for a cheque, how do you address the situation?

Is there anyway I can stop a delieverie and have it sent back to the sender without it being delievered to me

I rent a condo and my landlady likes to use the pool so we share the pool key by leaving it in the mailbox. Is this an illegal use of the mailbox? Twice the pool key has disappeared , would the mail carrier have taken it?

Can you place package in the blue collection boxes? I looked it up online and see conflicting answers. The USPS site says only stamped mail up to 13 oz while many discussion boards say this does not apply to prepaid postage so if fits its okay.

Also on Jobstr...

Why would a mail carrier avoid delivering male to the whole street on a non holiday?

Can you recommend particular shoes and snow boots for letter carriers?

Is it required that a postman attempt to deliver a package to you/your house? Ours used to do that, but he no longer does - just leaves a slip in our mailbox, and I have to pick it up at the P.O. the next day.

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