Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Is it required that a postman attempt to deliver a package to you/your house? Ours used to do that, but he no longer does - just leaves a slip in our mailbox, and I have to pick it up at the P.O. the next day.

Asked by lrmt almost 13 years ago

I would think if the package could be left in a safe place (discretion of the carrier) then it should be. If they were not able to leave it, they should at least have knocked on your door to see if someone was home to accept the package. In our office, all packages are definitely taken out for delivery each day. As to whether they are all actually delivered (or attempted) I can't say. If you happen to see the carrier, maybe you could ask why he has stopped delivering the packageS and only leaving notices.

1124 Votes

I picked up a 6 inch by 9.25 inch bubble mailer at the store. Do mail carriers pick these up (if I put stamps on it) or do I have to bring it to a USPS store? Is it dependent on the weight or label? Thanks!

Asked by Longlivekingrichard@aol.com almost 13 years ago

If the item weighs 13oz. or less, your letter carrier should pick this up if you have put the proper postage on it and used stamps only. You can determine the proper postage by using the postage calculator at www.usps.com. If you use electronic postage such as click 'n ship or postage via eBay, PayPal, or amazon (for example) the 13 oz. rule doesn't apply and your letter carrier should take it regardless of weight. If the item weighs more than 13 oz. and contains only stamps it would have to be brought to a PO and presented directly to a postal worker to be mailed.

1124 Votes

Hello, Can you tell me what happens when a first class mail parcel goes missing and it was never scanned by the mail carrier does the mail carrier have to pay out of their own pocket?

Asked by anon over 11 years ago

I don't think there is any penalty for the letter carrier to pay anything out of pocket. I've never heard of this happening with respect to a First Class Mail Parcel going missing. It is usually hard to prove that a mail carrier actually had possession of the parcel and then didn't deliver it. I know the scans are meant for tracking an item but it may not prove internally who had possession of the parcel. This is different from a registered or certified item which we sign for when we take possession of them. The item could go missing anywhere along in the mail stream. I suppose if one particular mail carrier had several complaints that parcels on their route were missing it would raise some eyebrows and there would need to be an investigation as to the rate of missing parcels. I've never heard of it happening where I work, but I'm sure there are some letter carriers who aren't very honest. I still don't know how one could get away with taking multiple parcels without being caught. Then again, I don't have that kind of mindset so I'm a bit naive when it comes to this subject.

1123 Votes

Hi Dave,
It states on USPS website that Express Mail items are available for hold at a local office. In other words, just hold at the office and don't try to deliver the item. I haven't found that to be true, PO delivers every item. Is this possible?

Asked by Jeff almost 13 years ago

The sender can request that the Express Mail item be held for pickup at the destination PO. I don't know how often it is used. You are correct that most Express Mail items are delivered as addressed. Keep in mind that I'm a letter carrier so I probably wouldn't see the hold for pickup items. Good question!

1123 Votes

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I think I put an unopened letter that was already delivered to me in a post office mailbox by mistake. What's going to happen to it? Will it come back to me, go to the sender or what? Thank you.

Asked by Miles almost 13 years ago

I think it's likely to just come back to you a day or 2 later since it was unopened and didn't say "unknown" or "return to sender". I hope you get back your unopened piece of mail.

1123 Votes

After 13 years of doing the job does your body hurt? Do you have any job related injury due to the constant strain of your job such as casing mail or carrying your mail. If so does your work cover this if its not a specific event?

Asked by Dustin over 12 years ago

Dustin, Fortunately my body doesn't hurt due to the strain on the body and the repetitive motions on the job. There are quite a few co-workers who have hip, back, and foot pain. A couple of carriers have had joint replacement and returned to full duty, maybe a bit slower, but back at work. I don't think there is coverage for long-term illnesses if it is not specific. If the injury got to be so bad that you couldn't perform the job for more than 1-year you could apply for a disability retirement. Work, doesn't cover any short term disability. That is one reason you get 13 days of sick leaver per year.

1121 Votes

Do you have a legal obligation to return mail if it has your address, but your neighbors name? Even if said neighbors are aware they are using incorrect address, but continue to do so anyway. This includes bills, special order packages.

Asked by fed up almost 12 years ago

I can't cite any legal regulations here due to my lack of knowledge on this subject. I would recommend that you return any mail that comes to your address with their name or give it to them directly. It sounds to me that you don't want to do either of those suggestions. Technically, I can't see where you are wrong in keeping or discarding the mail/packages you are referring to but I believe it is morally wrong to keep these items and not return them or give them to your neighbor. If you don't have a good relationship with this neighbor, you could just put the mail back in your mailbox or a blue USPS collection box and write on the mail "person doesn't live at this address." Again, in my opinion, the choice is yours what you do with this mail. Thanks for writing.

1120 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Is it required that a postman attempt to deliver a package to you/your house? Ours used to do that, but he no longer does - just leaves a slip in our mailbox, and I have to pick it up at the P.O. the next day.

I picked up a 6 inch by 9.25 inch bubble mailer at the store. Do mail carriers pick these up (if I put stamps on it) or do I have to bring it to a USPS store? Is it dependent on the weight or label? Thanks!

Hello, Can you tell me what happens when a first class mail parcel goes missing and it was never scanned by the mail carrier does the mail carrier have to pay out of their own pocket?

Hi Dave,
It states on USPS website that Express Mail items are available for hold at a local office. In other words, just hold at the office and don't try to deliver the item. I haven't found that to be true, PO delivers every item. Is this possible?

Also on Jobstr...

I think I put an unopened letter that was already delivered to me in a post office mailbox by mistake. What's going to happen to it? Will it come back to me, go to the sender or what? Thank you.

After 13 years of doing the job does your body hurt? Do you have any job related injury due to the constant strain of your job such as casing mail or carrying your mail. If so does your work cover this if its not a specific event?

Do you have a legal obligation to return mail if it has your address, but your neighbors name? Even if said neighbors are aware they are using incorrect address, but continue to do so anyway. This includes bills, special order packages.

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Is it required that a postman attempt to deliver a package to you/your house? Ours used to do that, but he no longer does - just leaves a slip in our mailbox, and I have to pick it up at the P.O. the next day.

I picked up a 6 inch by 9.25 inch bubble mailer at the store. Do mail carriers pick these up (if I put stamps on it) or do I have to bring it to a USPS store? Is it dependent on the weight or label? Thanks!

Hello, Can you tell me what happens when a first class mail parcel goes missing and it was never scanned by the mail carrier does the mail carrier have to pay out of their own pocket?

Hi Dave,It states on USPS website that Express Mail items are available for hold at a local office. In other words, just hold at the office and don't try to deliver the item. I haven't found that to be true, PO delivers every item. Is this possible?

Also on Jobstr...

I think I put an unopened letter that was already delivered to me in a post office mailbox by mistake. What's going to happen to it? Will it come back to me, go to the sender or what? Thank you.

After 13 years of doing the job does your body hurt? Do you have any job related injury due to the constant strain of your job such as casing mail or carrying your mail. If so does your work cover this if its not a specific event?

Do you have a legal obligation to return mail if it has your address, but your neighbors name? Even if said neighbors are aware they are using incorrect address, but continue to do so anyway. This includes bills, special order packages.

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Hi Dave,
It states on USPS website that Express Mail items are available for hold at a local office. In other words, just hold at the office and don't try to deliver the item. I haven't found that to be true, PO delivers every item. Is this possible?