MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I don't think the insurance covers express 1-day if it is delivered late and not damaged. You would be eligible for a refund of the 1-day Express Mailing cost if the item is not delivered on-time as guaranteed on at the time of purchase.
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I don't know if it is a matter if they like you or not. As long as you are a good worker and safe worker and don't make too many mistakes that is usually enough reason to keep you. Attendance is also important. Once a permanent position opens then I think it is a matter of your hiring date as to when you will become permanent. I haven't had any experience working with CCAs so I don't know if everything I said is correct. Good luck!
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I think it's likely to just come back to you a day or 2 later since it was unopened and didn't say "unknown" or "return to sender". I hope you get back your unopened piece of mail.
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I don't think there is any penalty for the letter carrier to pay anything out of pocket. I've never heard of this happening with respect to a First Class Mail Parcel going missing. It is usually hard to prove that a mail carrier actually had possession of the parcel and then didn't deliver it. I know the scans are meant for tracking an item but it may not prove internally who had possession of the parcel. This is different from a registered or certified item which we sign for when we take possession of them. The item could go missing anywhere along in the mail stream. I suppose if one particular mail carrier had several complaints that parcels on their route were missing it would raise some eyebrows and there would need to be an investigation as to the rate of missing parcels. I've never heard of it happening where I work, but I'm sure there are some letter carriers who aren't very honest. I still don't know how one could get away with taking multiple parcels without being caught. Then again, I don't have that kind of mindset so I'm a bit naive when it comes to this subject.
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I can't imagine that not making it through probation as a CCA means that their future in the private sector is ruined. How would a future employer even know that you were a probationary CCA for the USPS unless told by the applicant? I understand how it can be somewhat of a conflicting situation to want to do the job properly (i.e. deliver the mail accurately and safely) and be under a time pressure from management to get a route (or part of a route) done in a certain amount of time. For some, it isn't easy to do both without resorting to some type of illegal tactic. This job isn't for everybody as it does take a fair amount of organization, literacy, and knowledge of an area to do correctly. I hope you do make through probation and thank you for your question.
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I don't come across that situation very often. It is true that on many routes the mail is delivered at approximately the same time daily. There is no actual "on time" for mail to be delivered during the day. We just have an end of day deadline to meet for finishing out route and a prescribed order to deliver the mail. Like you said, some days the mail volume is higher (or our staffing levels are lower) which may result in a later delivery time. I would address the situation by explaining the above to the customer. I never get angry back and always remain calm. Nowadays so many financial transactions can be done electronically that I don't believe I deliver too many checks and trend will only likely continue. I appreciate the question.
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We all carry Dog repellent spray with us. This can be used if we feel threatened or about to be attacked by a dog. Most dog owners where I deliver mail are responsible so it's not usually a problem. We are allowed to skip or suspend delivery of mail to an address if a dog is a persistent problem. Fortunately my issues with dogs delivering mail have been few and far between. Good question!
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