Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Do you have a legal obligation to return mail if it has your address, but your neighbors name? Even if said neighbors are aware they are using incorrect address, but continue to do so anyway. This includes bills, special order packages.

Asked by fed up almost 12 years ago

I can't cite any legal regulations here due to my lack of knowledge on this subject. I would recommend that you return any mail that comes to your address with their name or give it to them directly. It sounds to me that you don't want to do either of those suggestions. Technically, I can't see where you are wrong in keeping or discarding the mail/packages you are referring to but I believe it is morally wrong to keep these items and not return them or give them to your neighbor. If you don't have a good relationship with this neighbor, you could just put the mail back in your mailbox or a blue USPS collection box and write on the mail "person doesn't live at this address." Again, in my opinion, the choice is yours what you do with this mail. Thanks for writing.

1131 Votes

Hi Dave,
It states on USPS website that Express Mail items are available for hold at a local office. In other words, just hold at the office and don't try to deliver the item. I haven't found that to be true, PO delivers every item. Is this possible?

Asked by Jeff almost 13 years ago

The sender can request that the Express Mail item be held for pickup at the destination PO. I don't know how often it is used. You are correct that most Express Mail items are delivered as addressed. Keep in mind that I'm a letter carrier so I probably wouldn't see the hold for pickup items. Good question!

1131 Votes

Is it required that a postman attempt to deliver a package to you/your house? Ours used to do that, but he no longer does - just leaves a slip in our mailbox, and I have to pick it up at the P.O. the next day.

Asked by lrmt almost 13 years ago

I would think if the package could be left in a safe place (discretion of the carrier) then it should be. If they were not able to leave it, they should at least have knocked on your door to see if someone was home to accept the package. In our office, all packages are definitely taken out for delivery each day. As to whether they are all actually delivered (or attempted) I can't say. If you happen to see the carrier, maybe you could ask why he has stopped delivering the packageS and only leaving notices.

1130 Votes

I picked up a 6 inch by 9.25 inch bubble mailer at the store. Do mail carriers pick these up (if I put stamps on it) or do I have to bring it to a USPS store? Is it dependent on the weight or label? Thanks!

Asked by Longlivekingrichard@aol.com almost 13 years ago

If the item weighs 13oz. or less, your letter carrier should pick this up if you have put the proper postage on it and used stamps only. You can determine the proper postage by using the postage calculator at www.usps.com. If you use electronic postage such as click 'n ship or postage via eBay, PayPal, or amazon (for example) the 13 oz. rule doesn't apply and your letter carrier should take it regardless of weight. If the item weighs more than 13 oz. and contains only stamps it would have to be brought to a PO and presented directly to a postal worker to be mailed.

1130 Votes

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You said you work 8 hour days from roughly 7 to 4 with breaks thrown in between. Do you have to work 8 hours or can you get off as soon as you finish your route?

Asked by John almost 13 years ago

As a regular city carrier, your work day is 8 hours plus 30 min. Or 1 hr. lunch. You can't go home if you finish your route early. Rural carriers can get off as soon as they finish their route. For some that may be as little as 5 hrs/day. they are paid on a different pay schedule which is based more on mail volume than time on the clock.

1129 Votes

Is there anyway I can stop a delieverie and have it sent back to the sender without it being delievered to me

Asked by Dawn about 12 years ago

I don't know of any way to stop a delivery once it has been sent out by the sender. You could always refuse the item and leave it back out for the letter carrier with a note saying "refused..return to sender" and that should work.

1128 Votes

Can you recommend particular shoes and snow boots for letter carriers?

Asked by jc about 12 years ago

I don't have any specific recommendations with regards to brands to purchase fro regular shoes. The shoes that are purchased with the uniform allowance have to bear the SR/USA tag which I believe stands for Slip Resistant/United States of America. I just make sure that I have footwear that will keep my feet dry and warm in inclement weather. If it snows, I wear my regular workshoes but have high rubber slip resistant waterproof boots. The brand of those are Tingley Weather-Tuff Stretch high-top 10"boots, or the Weather-Tuff Stretch Rubber Overshoes (which is good for rain, but not more than a couple of inches of snow to walk through). Thank you for your question as good footwear is vital to making it through a workday comfortably.

1128 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Do you have a legal obligation to return mail if it has your address, but your neighbors name? Even if said neighbors are aware they are using incorrect address, but continue to do so anyway. This includes bills, special order packages.

Hi Dave,
It states on USPS website that Express Mail items are available for hold at a local office. In other words, just hold at the office and don't try to deliver the item. I haven't found that to be true, PO delivers every item. Is this possible?

Is it required that a postman attempt to deliver a package to you/your house? Ours used to do that, but he no longer does - just leaves a slip in our mailbox, and I have to pick it up at the P.O. the next day.

I picked up a 6 inch by 9.25 inch bubble mailer at the store. Do mail carriers pick these up (if I put stamps on it) or do I have to bring it to a USPS store? Is it dependent on the weight or label? Thanks!

Also on Jobstr...

You said you work 8 hour days from roughly 7 to 4 with breaks thrown in between. Do you have to work 8 hours or can you get off as soon as you finish your route?

Is there anyway I can stop a delieverie and have it sent back to the sender without it being delievered to me

Can you recommend particular shoes and snow boots for letter carriers?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Do you have a legal obligation to return mail if it has your address, but your neighbors name? Even if said neighbors are aware they are using incorrect address, but continue to do so anyway. This includes bills, special order packages.

Hi Dave,It states on USPS website that Express Mail items are available for hold at a local office. In other words, just hold at the office and don't try to deliver the item. I haven't found that to be true, PO delivers every item. Is this possible?

Is it required that a postman attempt to deliver a package to you/your house? Ours used to do that, but he no longer does - just leaves a slip in our mailbox, and I have to pick it up at the P.O. the next day.

I picked up a 6 inch by 9.25 inch bubble mailer at the store. Do mail carriers pick these up (if I put stamps on it) or do I have to bring it to a USPS store? Is it dependent on the weight or label? Thanks!

Also on Jobstr...

You said you work 8 hour days from roughly 7 to 4 with breaks thrown in between. Do you have to work 8 hours or can you get off as soon as you finish your route?

Is there anyway I can stop a delieverie and have it sent back to the sender without it being delievered to me

Can you recommend particular shoes and snow boots for letter carriers?

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Hi Dave,
It states on USPS website that Express Mail items are available for hold at a local office. In other words, just hold at the office and don't try to deliver the item. I haven't found that to be true, PO delivers every item. Is this possible?