Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

If a package is sent 1 day express paid for and dose not arrive on time, what are my options for refund and what about the insurance?
Thanks

Asked by Ron about 13 years ago

I don't think the insurance covers express 1-day if it is delivered late and not damaged. You would be eligible for a refund of the 1-day Express Mailing cost if the item is not delivered on-time as guaranteed on at the time of purchase.

1193 Votes

Is it required that a postman attempt to deliver a package to you/your house? Ours used to do that, but he no longer does - just leaves a slip in our mailbox, and I have to pick it up at the P.O. the next day.

Asked by lrmt almost 13 years ago

I would think if the package could be left in a safe place (discretion of the carrier) then it should be. If they were not able to leave it, they should at least have knocked on your door to see if someone was home to accept the package. In our office, all packages are definitely taken out for delivery each day. As to whether they are all actually delivered (or attempted) I can't say. If you happen to see the carrier, maybe you could ask why he has stopped delivering the packageS and only leaving notices.

1190 Votes

How do you handle dogs

Asked by JTDN about 13 years ago

We all carry Dog repellent spray with us. This can be used if we feel threatened or about to be attacked by a dog. Most dog owners where I deliver mail are responsible so it's not usually a problem. We are allowed to skip or suspend delivery of mail to an address if a dog is a persistent problem. Fortunately my issues with dogs delivering mail have been few and far between. Good question!

1189 Votes

I have a garage door mail drop but the postal carrier always leaves mail hanging out of it. There are mail thieves in the area. I tried calling the PO to complain but they won't answer. What kind of note can I leave for the carrier that will help?

Asked by Cam about 13 years ago

You bring up a valid concern in my opinion. I'm sorry that you have had no luck calling your local PO. my suggestion would be to put a small note near the mail slot saying "please push all mail completely through garage door slot. Thank you." I hope that helps. You can also mention it to your letter carrier if you ever see them in person.

1189 Votes

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Asked by 90 day probation pressure over 12 years ago

I can't imagine that not making it through probation as a CCA means that their future in the private sector is ruined. How would a future employer even know that you were a probationary CCA for the USPS unless told by the applicant? I understand how it can be somewhat of a conflicting situation to want to do the job properly (i.e. deliver the mail accurately and safely) and be under a time pressure from management to get a route (or part of a route) done in a certain amount of time. For some, it isn't easy to do both without resorting to some type of illegal tactic. This job isn't for everybody as it does take a fair amount of organization, literacy, and knowledge of an area to do correctly. I hope you do make through probation and thank you for your question.

1188 Votes

Hi Dave,
It states on USPS website that Express Mail items are available for hold at a local office. In other words, just hold at the office and don't try to deliver the item. I haven't found that to be true, PO delivers every item. Is this possible?

Asked by Jeff about 13 years ago

The sender can request that the Express Mail item be held for pickup at the destination PO. I don't know how often it is used. You are correct that most Express Mail items are delivered as addressed. Keep in mind that I'm a letter carrier so I probably wouldn't see the hold for pickup items. Good question!

1186 Votes

Can you recommend particular shoes and snow boots for letter carriers?

Asked by jc over 12 years ago

I don't have any specific recommendations with regards to brands to purchase fro regular shoes. The shoes that are purchased with the uniform allowance have to bear the SR/USA tag which I believe stands for Slip Resistant/United States of America. I just make sure that I have footwear that will keep my feet dry and warm in inclement weather. If it snows, I wear my regular workshoes but have high rubber slip resistant waterproof boots. The brand of those are Tingley Weather-Tuff Stretch high-top 10"boots, or the Weather-Tuff Stretch Rubber Overshoes (which is good for rain, but not more than a couple of inches of snow to walk through). Thank you for your question as good footwear is vital to making it through a workday comfortably.

1186 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

If a package is sent 1 day express paid for and dose not arrive on time, what are my options for refund and what about the insurance?
Thanks

Is it required that a postman attempt to deliver a package to you/your house? Ours used to do that, but he no longer does - just leaves a slip in our mailbox, and I have to pick it up at the P.O. the next day.

How do you handle dogs

I have a garage door mail drop but the postal carrier always leaves mail hanging out of it. There are mail thieves in the area. I tried calling the PO to complain but they won't answer. What kind of note can I leave for the carrier that will help?

Also on Jobstr...

I've heard that ccas that don't make it through their probation are fired,and they have no future,because no company (private sector) will hire them. I'm only speaking for those law abiding citizens,who tried to do the right thing,but weren't fast

Hi Dave,
It states on USPS website that Express Mail items are available for hold at a local office. In other words, just hold at the office and don't try to deliver the item. I haven't found that to be true, PO delivers every item. Is this possible?

Can you recommend particular shoes and snow boots for letter carriers?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

If a package is sent 1 day express paid for and dose not arrive on time, what are my options for refund and what about the insurance?Thanks

Is it required that a postman attempt to deliver a package to you/your house? Ours used to do that, but he no longer does - just leaves a slip in our mailbox, and I have to pick it up at the P.O. the next day.

How do you handle dogs

I have a garage door mail drop but the postal carrier always leaves mail hanging out of it. There are mail thieves in the area. I tried calling the PO to complain but they won't answer. What kind of note can I leave for the carrier that will help?

Also on Jobstr...

I've heard that ccas that don't make it through their probation are fired,and they have no future,because no company (private sector) will hire them. I'm only speaking for those law abiding citizens,who tried to do the right thing,but weren't fast

Hi Dave,It states on USPS website that Express Mail items are available for hold at a local office. In other words, just hold at the office and don't try to deliver the item. I haven't found that to be true, PO delivers every item. Is this possible?

Can you recommend particular shoes and snow boots for letter carriers?

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If a package is sent 1 day express paid for and dose not arrive on time, what are my options for refund and what about the insurance?
Thanks

Hi Dave,
It states on USPS website that Express Mail items are available for hold at a local office. In other words, just hold at the office and don't try to deliver the item. I haven't found that to be true, PO delivers every item. Is this possible?