MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I don't come across that situation very often. It is true that on many routes the mail is delivered at approximately the same time daily. There is no actual "on time" for mail to be delivered during the day. We just have an end of day deadline to meet for finishing out route and a prescribed order to deliver the mail. Like you said, some days the mail volume is higher (or our staffing levels are lower) which may result in a later delivery time. I would address the situation by explaining the above to the customer. I never get angry back and always remain calm. Nowadays so many financial transactions can be done electronically that I don't believe I deliver too many checks and trend will only likely continue. I appreciate the question.
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I don't know what the regulations are for attaching a mailbox to your house. Does your letter carrier walk to your door to deliver the mail? If that is the case, the mailbox must be accessible in a safe area for the carrier to reach the mailbox. If you live in an area where the delivery is made to a curbside mailbox there are regulations for how tall the mailbox must be from the ground plus there must be clearance on either side of the box so that the postal vehicle can get in and out of the area without having to put the vehicle in reverse too much.
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Congratulations on being hired as a CCA for the USPS. I would recommend wearing a comfortable shirt and comfortable walking shoes. Shorts should be allowed as well if you are working in a warmer climate. If orientation is at a centralized office the first day and you won't be delivering mail, please ask the USPS employee that question. You may also call the station you are assigned to and they might have a suggestion as well. They may give you a baseball cap to wear or maybe you can bring your own. Be sure to be bring water and a lunch as well. As far as I know orientation is part classroom, part driver-training, and part on-the-job (where you follow or assist a letter carrier on their route). I hope this helps and Good Luck to you!
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See below.
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I am sure this is done sometimes and possibly even without a stamp (which I think is very wrong to do). I sometimes see a card or letter being mailed from one customer on the route to another. I guess I could just cancel the stamp with a pen and deliver the letter directly, but I put the mail into the regular outgoing mail dispatch and have it run through the system. Delivery time is usually 2 days later. I have never heard either way if there is a proper procedure to be followed. If a co-worker gave me a letter to be delivered, I'd likely deliver it without it going through the mail processing system. It rarely comes up though.
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The rate does seem a bit slow for a residential walking route. I don't know what the rate should be, except I could probably deliver at a rate of 1 house per minute or less. But you being a newer carrier you understandably would go slower than that.
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We attempt to deliver the actual parcel or certified or accountable mail (registered, insured) one time and leave a PS Form 3849 if nobody is available to sign for it. Within the next 15 days, we then leave 2 more PS Form 3849s (notice of item attempted to be delivered) before return the item to the shipper. If an addressee signs the PS Form 3849 to authorize delivery and leaves it in the mailbox we will generally deliver the item the next day even if nobody is around to physically accept.
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