MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I don't come across that situation very often. It is true that on many routes the mail is delivered at approximately the same time daily. There is no actual "on time" for mail to be delivered during the day. We just have an end of day deadline to meet for finishing out route and a prescribed order to deliver the mail. Like you said, some days the mail volume is higher (or our staffing levels are lower) which may result in a later delivery time. I would address the situation by explaining the above to the customer. I never get angry back and always remain calm. Nowadays so many financial transactions can be done electronically that I don't believe I deliver too many checks and trend will only likely continue. I appreciate the question.
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Congratulations on being hired as a CCA for the USPS. I would recommend wearing a comfortable shirt and comfortable walking shoes. Shorts should be allowed as well if you are working in a warmer climate. If orientation is at a centralized office the first day and you won't be delivering mail, please ask the USPS employee that question. You may also call the station you are assigned to and they might have a suggestion as well. They may give you a baseball cap to wear or maybe you can bring your own. Be sure to be bring water and a lunch as well. As far as I know orientation is part classroom, part driver-training, and part on-the-job (where you follow or assist a letter carrier on their route). I hope this helps and Good Luck to you!
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That is a great question which I will answer in 2 ways. For the last few years I wore an MP3 player (iphone) with a wired earpiece while I delivered mail on foot and listened to podcasts. I always left one ear exposed and not listening to the podcasts. Nobody ever said a word to me about it. Recently, however, I returned to work after an extended absence (on an off for almost one year) and a co-worker who saw me "wired" to listen to the PED said that while I was out we had a service/safety talk that we weren't allowed to be using the PED's while we are at work either in or out of the Post Office. I thanked him for his advice, but thought I would do a little more investigating. I asked about 2 or 3 other co-workers and they said they didn't know anything about a rule like that. I didn't ask my supervisor or shop steward. I don't believe it is anything you would get disciplined for, but the mgmt. may say you aren't allowed to use them. If they ever did that I may ask to see that policy in writing even though I could see mgmt. as saying it falls under the "you will be distracted" reasoning. Again, I have never seen it as an issue at the PO where I work, but please keep in mind that I don't listen to it loudly and only have the ear buds in one ear. When a customer comes to speak with me, I put the personal electronic device (PED) on pause and sometimes even take out the earpiece. I would be very disappointed if they made a rule about not listening to an MP3 player while delivering mail as that is very helpful in getting me through the workday, not to mention I learn a lot from the podcasts. Thanks for writing in with your question.
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I think if you put a total of 3 Forever Stamps on an envelope that would be sufficient to cover a letter to Guatemala. The minimum rate for a letter there is apprx. $1.10 so 3 stamps would be good to be on the safe side. A trip to the PO wouldn't be necessary unless the item weighed more than 13 oz. I think.
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I don't know what the regulations are for attaching a mailbox to your house. Does your letter carrier walk to your door to deliver the mail? If that is the case, the mailbox must be accessible in a safe area for the carrier to reach the mailbox. If you live in an area where the delivery is made to a curbside mailbox there are regulations for how tall the mailbox must be from the ground plus there must be clearance on either side of the box so that the postal vehicle can get in and out of the area without having to put the vehicle in reverse too much.
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I have no idea why a carrier would avoid an entire street. Did you see them do it and inquire why? Unless there was a serious safety hazard that precluded the carrier safely getting to the street I don't know why there was no delivery. There are times wheN we are severely short staffed but I think we still make an effort to get to each house each delivery day.
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I have heard the same thing you have regarding high turnover rate among CCAs. My recommendation is don't pay any attention to anyone who is very down on the job or says "what a mistake you've made coming here". When being trained pay attention to your on the job trainer and ask questions if you have any. When delivering mail, try to be conscientious about delivering it to the proper address as opposed to doing it quickly. Be polite and respectful to your co-workers and postal customers. Have a good attitude and if anyone in management says you aren't working quickly enough say "I'm doing the best I can". Also, when driving a postal vehicle, be very careful, always turn off the engine when leaving your seat, and lock the truck if it will be out of your sight.
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