Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Hi Dave,
It states on USPS website that Express Mail items are available for hold at a local office. In other words, just hold at the office and don't try to deliver the item. I haven't found that to be true, PO delivers every item. Is this possible?

Asked by Jeff about 12 years ago

The sender can request that the Express Mail item be held for pickup at the destination PO. I don't know how often it is used. You are correct that most Express Mail items are delivered as addressed. Keep in mind that I'm a letter carrier so I probably wouldn't see the hold for pickup items. Good question!

984 Votes

I've heard that ccas that don't make it through their probation are fired,and they have no future,because no company (private sector) will hire them. I'm only speaking for those law abiding citizens,who tried to do the right thing,but weren't fast

Asked by 90 day probation pressure over 11 years ago

I can't imagine that not making it through probation as a CCA means that their future in the private sector is ruined. How would a future employer even know that you were a probationary CCA for the USPS unless told by the applicant? I understand how it can be somewhat of a conflicting situation to want to do the job properly (i.e. deliver the mail accurately and safely) and be under a time pressure from management to get a route (or part of a route) done in a certain amount of time. For some, it isn't easy to do both without resorting to some type of illegal tactic. This job isn't for everybody as it does take a fair amount of organization, literacy, and knowledge of an area to do correctly. I hope you do make through probation and thank you for your question.

982 Votes

Do you have a legal obligation to return mail if it has your address, but your neighbors name? Even if said neighbors are aware they are using incorrect address, but continue to do so anyway. This includes bills, special order packages.

Asked by fed up about 11 years ago

I can't cite any legal regulations here due to my lack of knowledge on this subject. I would recommend that you return any mail that comes to your address with their name or give it to them directly. It sounds to me that you don't want to do either of those suggestions. Technically, I can't see where you are wrong in keeping or discarding the mail/packages you are referring to but I believe it is morally wrong to keep these items and not return them or give them to your neighbor. If you don't have a good relationship with this neighbor, you could just put the mail back in your mailbox or a blue USPS collection box and write on the mail "person doesn't live at this address." Again, in my opinion, the choice is yours what you do with this mail. Thanks for writing.

980 Votes

i have been waiting on a check that was mailed out over ten buisness days ago it was not sent certified and i have not got it what can i do ?

Asked by melissa about 12 years ago

I don't have any good advice as to what to do re: the check. On occasion mail isn't delivered as quickly as it should be. Sometimes it could be diverted by accident to a different PO and then take time to get to the correct PO. ultimately, after waiting a few more days, you may contact the sender and see if they can issue a replacement check.

980 Votes

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if the mail man takes ma mail cause i was out of town what should i do

Asked by thalia over 12 years ago

Depending on how long you were out of town, the mail was probably being held at the PO you to pick up. If you were out for a certain amt of time and never contacted the PO, it's possible they returned the mail to sender. If a mailbox is full, the overflow is usually held at the PO until the cust. Mailbox is emptied. I am just giving you scenarios on what I think should happen. As much as there are sets of rules to be followed in this situation, nobody seems to know exactly what is correct and different carriers will handle it differently.

980 Votes

If you get a job as a CCA, what is the likelihood that they will hire you permanently if they like you?

Asked by MK about 12 years ago

I don't know if it is a matter if they like you or not. As long as you are a good worker and safe worker and don't make too many mistakes that is usually enough reason to keep you. Attendance is also important. Once a permanent position opens then I think it is a matter of your hiring date as to when you will become permanent. I haven't had any experience working with CCAs so I don't know if everything I said is correct. Good luck!

979 Votes

I put a package in my out going box and when the mailman picked it up he said it was leaking. It had candy in it. What will happen to the package? Will it be delivered or expected or just thrown away

Asked by kortney about 12 years ago

I don't know for sure what would happen with your package. It could be returned to you for better packaging, delivered in the condition it was found, or re-wrapped by the USPS and delivered. I suppose they could throw it away if they can't figure out who it is intended for or who it came from.

979 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Hi Dave,
It states on USPS website that Express Mail items are available for hold at a local office. In other words, just hold at the office and don't try to deliver the item. I haven't found that to be true, PO delivers every item. Is this possible?

I've heard that ccas that don't make it through their probation are fired,and they have no future,because no company (private sector) will hire them. I'm only speaking for those law abiding citizens,who tried to do the right thing,but weren't fast

Do you have a legal obligation to return mail if it has your address, but your neighbors name? Even if said neighbors are aware they are using incorrect address, but continue to do so anyway. This includes bills, special order packages.

i have been waiting on a check that was mailed out over ten buisness days ago it was not sent certified and i have not got it what can i do ?

Also on Jobstr...

if the mail man takes ma mail cause i was out of town what should i do

If you get a job as a CCA, what is the likelihood that they will hire you permanently if they like you?

I put a package in my out going box and when the mailman picked it up he said it was leaking. It had candy in it. What will happen to the package? Will it be delivered or expected or just thrown away

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Hi Dave,It states on USPS website that Express Mail items are available for hold at a local office. In other words, just hold at the office and don't try to deliver the item. I haven't found that to be true, PO delivers every item. Is this possible?

I've heard that ccas that don't make it through their probation are fired,and they have no future,because no company (private sector) will hire them. I'm only speaking for those law abiding citizens,who tried to do the right thing,but weren't fast

Do you have a legal obligation to return mail if it has your address, but your neighbors name? Even if said neighbors are aware they are using incorrect address, but continue to do so anyway. This includes bills, special order packages.

i have been waiting on a check that was mailed out over ten buisness days ago it was not sent certified and i have not got it what can i do ?

Also on Jobstr...

if the mail man takes ma mail cause i was out of town what should i do

If you get a job as a CCA, what is the likelihood that they will hire you permanently if they like you?

I put a package in my out going box and when the mailman picked it up he said it was leaking. It had candy in it. What will happen to the package? Will it be delivered or expected or just thrown away

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Hi Dave,
It states on USPS website that Express Mail items are available for hold at a local office. In other words, just hold at the office and don't try to deliver the item. I haven't found that to be true, PO delivers every item. Is this possible?