Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

So I sent my Boyfriend a care package and I forgot to put his apartment number on the address. As I tracked it, it said it was delivered, yet he hasn't received it. I also didnt put a reture address on it. Where do you think it could be?

Asked by Tera over 11 years ago

Tera, I am sorry but I don't know where the package you sent your boyfriend is, though I think you knew that already. If a letter carrier can't figure out which apt. # a piece of mail should go to, they often will have it returned to sender though I realize you left off your address as well. The package was either delivered to the wrong apt number or sent to an office that handles undeliverable mail. I am not sure where that office is or what happens to items sent there.

905 Votes

I live in a small ME town. For 13 years the postman would put any packages inside my front door. They called me a few months ago and said they can't do this anymore. I'm old so it's hard to go out in the snow/ice to get them. Is this a new policy?

Asked by Susan about 12 years ago

I don't know the policy for whether or not to leave a package inside the door or not. I will leave a parcel inside a mailbox if it fits. If it doesn't fit, then I will bring the package to the front door of the house or put it inside a vestibule. I will leave the item if nobody is home and a signature isn't required because I deliver mail in a very safe,suburban NY community. The suggestion that I have in your situation is to call your PO and speak with the delivery supervisor or postmaster to see if an exception can be made for your situation. I dont know what the result will be or what the official policy is.

904 Votes

Is there a danger aspect to your job?

Asked by Cmac over 11 years ago

There is probably danger to any job. I don't feel any danger on my job for personal safety if you are referring to criminal activity. I work in a very safe area in suburban Nassau County, NY. The answer may be different if you delivered mail in an area with a higher crime rate. As far as danger when it comes to being injured, I am a very cautious driver and wouldn't want to have any type of motor vehicle accident. You have to be careful crossing streets and lawns, as well as icy surfaces in the winter. Also, dogs are a concern but if you must skip delivery to a house that has a dog loose you just do it and tell a supevisor when you return to the Post Office. Fortunately, I've not been injured or in a motor vehicle accident during my career. I hope it stays that way.

904 Votes

Thanks for your helpful blog. Few questions!
I have a interview in a week as cca1.
1) What should I wear for interview?
2) How soon can you become a regular employee?
3) Do you get better hours when you become a regular employee? Can you refuse O/T?

Asked by Andy b over 10 years ago

Andy, I am glad to write this blog of my experiences and advice as a letter carrier for the USPS. To answer your questions:1) I'd wear a suit if you have one, or ar least a shirt and tie with nice pants and shoes. Try to be clean cut, ambitious, professional and polite. I don't know how much appearance counts in a USPS interview, but it can't hurt to take the above advice. Be on time and respectful of the interviewer.

2) Becoming a regular from a CCA is usually just a matter of waiting until there is a vacancy in your office or station that remains unassigned to a regular carrier. Then it may take a month or two to become a regular carrier. The time that it takes for a CCA to become a regular carrier depends on the staffing and turnover where you are assigned to work. I can only speak for my PO, but I've seen it take as little as one year and as much as 8 years (that is when we had PTFs (part time flexibles, a precursor to CCAs) to become a regular employee.

3) When you become a regular employee, the hours get much more stable and predictable. You generally work 5 8-hour days per week with set hours. As a CCA, you pretty much work when they want you and for as long as needed per day. There aren't many rights for a CCA with regards to hours except if they are "holding down" a regular assignment for a rte that is temporarily vacant due to illness or vacation. As a regular employee, you can refuse OT if there is enough staffing to cover all of the assignments in a day. The management can mandate carriers to work OT if they are short handed and those who want to work OT already will be working some amt of OT. The rules for this are a little complex so I won't go into it here.

Thanks for your questions and good luck Andy.

904 Votes

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Is it usual for mail carriers to run late on routes? My mail is usually here early in the AM but has not yet got here yet.

Asked by Hello over 12 years ago

Sure it's common to run late. It's possible the carrier had another assignment to do before starting their regular route. Also, if staffing is short, a route may be broken up into several sections and a carrier will do that section for overtime which could vary the delivery time greatly. Thanks for the question.

904 Votes

I wrote an incorrect retrun address home # on an important legal document I am expecting (passport). Express Mail via USPS. How to catch it before it goes back to the sender ? Please help.

Asked by TP over 12 years ago

I am not sure. If you put the correct town on it where it is supposed to be returned to maybe contact your PO to alert them of this error and what the correct address should be. This way when it arrives at your local PO, they will have been advised as to the correct address to deliver the passport.

903 Votes

my mail carrier refuses to close the lid (flip-up lid worksfine) after delivering my mail.. instead of closing, she gives a quick flip & drives off. Drives me crazy but afraid to address it out of fear she will "lose" my mail.
How should I address?

Asked by Scott almost 12 years ago

Scott, you ask a very good question and I do understand your hesitation for wanting to address this issue with her for fear of retaliation. I would take the step of writing a note for the carrier and politely asking them to close the lid after delivering the mail. I realize I agreed with you that there was a slight risk in addressing the issue, but if dealt with politely I'd hope there would be no cause for retaliation. Also, a call to the delivery supervisor would be appropriate if you dI'd see any obvious retaliation.

903 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

So I sent my Boyfriend a care package and I forgot to put his apartment number on the address. As I tracked it, it said it was delivered, yet he hasn't received it. I also didnt put a reture address on it. Where do you think it could be?

I live in a small ME town. For 13 years the postman would put any packages inside my front door. They called me a few months ago and said they can't do this anymore. I'm old so it's hard to go out in the snow/ice to get them. Is this a new policy?

Is there a danger aspect to your job?

Thanks for your helpful blog. Few questions!
I have a interview in a week as cca1.
1) What should I wear for interview?
2) How soon can you become a regular employee?
3) Do you get better hours when you become a regular employee? Can you refuse O/T?

Also on Jobstr...

Is it usual for mail carriers to run late on routes? My mail is usually here early in the AM but has not yet got here yet.

I wrote an incorrect retrun address home # on an important legal document I am expecting (passport). Express Mail via USPS. How to catch it before it goes back to the sender ? Please help.

my mail carrier refuses to close the lid (flip-up lid worksfine) after delivering my mail.. instead of closing, she gives a quick flip & drives off. Drives me crazy but afraid to address it out of fear she will "lose" my mail.
How should I address?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

So I sent my Boyfriend a care package and I forgot to put his apartment number on the address. As I tracked it, it said it was delivered, yet he hasn't received it. I also didnt put a reture address on it. Where do you think it could be?

I live in a small ME town. For 13 years the postman would put any packages inside my front door. They called me a few months ago and said they can't do this anymore. I'm old so it's hard to go out in the snow/ice to get them. Is this a new policy?

Is there a danger aspect to your job?

Thanks for your helpful blog. Few questions!I have a interview in a week as cca1.1) What should I wear for interview?2) How soon can you become a regular employee?3) Do you get better hours when you become a regular employee? Can you refuse O/T?

Also on Jobstr...

Is it usual for mail carriers to run late on routes? My mail is usually here early in the AM but has not yet got here yet.

I wrote an incorrect retrun address home # on an important legal document I am expecting (passport). Express Mail via USPS. How to catch it before it goes back to the sender ? Please help.

my mail carrier refuses to close the lid (flip-up lid worksfine) after delivering my mail.. instead of closing, she gives a quick flip & drives off. Drives me crazy but afraid to address it out of fear she will "lose" my mail.How should I address?

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Thanks for your helpful blog. Few questions!
I have a interview in a week as cca1.
1) What should I wear for interview?
2) How soon can you become a regular employee?
3) Do you get better hours when you become a regular employee? Can you refuse O/T?

my mail carrier refuses to close the lid (flip-up lid worksfine) after delivering my mail.. instead of closing, she gives a quick flip & drives off. Drives me crazy but afraid to address it out of fear she will "lose" my mail.
How should I address?