Ask a Mailman (City Letter Carrier) anything

1236 Questions

Last Answer on February 18, 2022

I have a vacation hold on my mail, but my carrier decides to take one piece out and give it to my neighbor with the request that she contact me as the carrier "thinks" the piece of mail might be "important." Is this against USPS rules?

Asked by Neeliec over 10 years ago

I think it is wrong for a letter carrier to make any type of judgment whether or not a piece of mail is important or not. They shouldn't be involving a neighbor since the neighbor may or may not have any type of relationship with the customer and shouldn't be privy to any of the type or content of mail received by you. When a customer puts their mail on hold, I treat all mail the same way no matter if it looks like a check, biill, automobile advertisement, donation request, etc. It is definitely not our job to judge anything about the mail and I would suggest it is very much against the rules even though your carrier meant well. Thanks for writing.

705 Votes

Today I mailed a 1st class package from Texas destined for Australia. Just checked the tracking, and it says "available for pickup" ---any idea what's goin on? Thanks

Asked by Sandy almost 11 years ago

I have no idea why it would say "available for pickup" when you check the status of the package that you just mailed today to Australia. I can only speculate that somehow the package was mis-scanned by a USPS employee that caused that status to appear at usps.com tracking.

704 Votes

Do mailmen take pictures of packages (small 8lb box) delivered? If so, why?

Asked by Denise about 10 years ago

Generally I don't think that mailmen should be photographing packages that are delivered. There are cases where I have done this, but not often. I photograph the USPS Tracking # if my handheld scanner can't read the barcode or I can't manually type in the numbers because they are smeared or otherwise unreadable. I will then bring back the image to my supervisor to see if they can figure it out or at least as a CYA to show them why I couldn't scan the item.

704 Votes

Some of my mail gets "this person has moved" and returned. My local post office said they straightened it out. But it is still happening. Do some post offices still have me listed as "moved", if yes: How do I tell all post offices I haven't moved?

Asked by lil-buddy almost 10 years ago

As far as I know, there is no other PO besides the one that delivers your mail that could do anything with the information whether you have moved or not. Other mail processing facilities just sort the mail according to ZIP code to get it on its way to your local PO. They aren't concerned with the name on the mail. Do you live with anybody else who may write that on the mail and put it back in the outgoing mail? As long as your local PO knows you haven't moved, nobody should be having your mail returned to the sender. You could also put a note and tape it inside your mailbox saying "(your name) is a valid name to deliver here".

704 Votes

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my mail carrier refuses to close the lid (flip-up lid worksfine) after delivering my mail.. instead of closing, she gives a quick flip & drives off. Drives me crazy but afraid to address it out of fear she will "lose" my mail.
How should I address?

Asked by Scott almost 11 years ago

Scott, you ask a very good question and I do understand your hesitation for wanting to address this issue with her for fear of retaliation. I would take the step of writing a note for the carrier and politely asking them to close the lid after delivering the mail. I realize I agreed with you that there was a slight risk in addressing the issue, but if dealt with politely I'd hope there would be no cause for retaliation. Also, a call to the delivery supervisor would be appropriate if you dI'd see any obvious retaliation.

704 Votes

If a CCA has a hold on a route and is told not to come into work (on a day they are supposed to), is that something the union will fight if you file a grievance? Can you get paid for that day?

Asked by question almost 11 years ago

I don't know the answer to this question. I know as a PTF, if you had a hold on a route, it came with certain rights and you could only be "bumped" off that route in certain situations. I don't know if it is any different with City Carrier Assistants (CCA). I don't have a lot of familiarity with the details of the NALC contract and union/mgmt rules.

704 Votes

hi, I recently put something in the mailbox today going to Sharon hill pa from east falls 19129. Wondering if it will get today or tomorrow?

Asked by ashley over 10 years ago

I looked on Google Maps how far apart those 2 areas were and it said about 17 miles. In most cases, that piece of mail would be delivered the next day as long as it was put in a mailbox before the daily collection.

703 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I have a vacation hold on my mail, but my carrier decides to take one piece out and give it to my neighbor with the request that she contact me as the carrier "thinks" the piece of mail might be "important." Is this against USPS rules?

Today I mailed a 1st class package from Texas destined for Australia. Just checked the tracking, and it says "available for pickup" ---any idea what's goin on? Thanks

Do mailmen take pictures of packages (small 8lb box) delivered? If so, why?

Some of my mail gets "this person has moved" and returned. My local post office said they straightened it out. But it is still happening. Do some post offices still have me listed as "moved", if yes: How do I tell all post offices I haven't moved?

Also on Jobstr...

my mail carrier refuses to close the lid (flip-up lid worksfine) after delivering my mail.. instead of closing, she gives a quick flip & drives off. Drives me crazy but afraid to address it out of fear she will "lose" my mail.
How should I address?

If a CCA has a hold on a route and is told not to come into work (on a day they are supposed to), is that something the union will fight if you file a grievance? Can you get paid for that day?

hi, I recently put something in the mailbox today going to Sharon hill pa from east falls 19129. Wondering if it will get today or tomorrow?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I have a vacation hold on my mail, but my carrier decides to take one piece out and give it to my neighbor with the request that she contact me as the carrier "thinks" the piece of mail might be "important." Is this against USPS rules?

Today I mailed a 1st class package from Texas destined for Australia. Just checked the tracking, and it says "available for pickup" ---any idea what's goin on? Thanks

Do mailmen take pictures of packages (small 8lb box) delivered? If so, why?

Some of my mail gets "this person has moved" and returned. My local post office said they straightened it out. But it is still happening. Do some post offices still have me listed as "moved", if yes: How do I tell all post offices I haven't moved?

Also on Jobstr...

my mail carrier refuses to close the lid (flip-up lid worksfine) after delivering my mail.. instead of closing, she gives a quick flip & drives off. Drives me crazy but afraid to address it out of fear she will "lose" my mail.How should I address?

If a CCA has a hold on a route and is told not to come into work (on a day they are supposed to), is that something the union will fight if you file a grievance? Can you get paid for that day?

hi, I recently put something in the mailbox today going to Sharon hill pa from east falls 19129. Wondering if it will get today or tomorrow?

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my mail carrier refuses to close the lid (flip-up lid worksfine) after delivering my mail.. instead of closing, she gives a quick flip & drives off. Drives me crazy but afraid to address it out of fear she will "lose" my mail.
How should I address?