Mailman (City Letter Carrier)

Mailman (City Letter Carrier)

MailmanDave

17 Years Experience

Long Island, NY

Male, 43

I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.

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Last Answer on February 18, 2022

Best Rated

Hello, Can you tell me what happens when a first class mail parcel goes missing and it was never scanned by the mail carrier does the mail carrier have to pay out of their own pocket?

Asked by anon almost 12 years ago

I don't think there is any penalty for the letter carrier to pay anything out of pocket. I've never heard of this happening with respect to a First Class Mail Parcel going missing. It is usually hard to prove that a mail carrier actually had possession of the parcel and then didn't deliver it. I know the scans are meant for tracking an item but it may not prove internally who had possession of the parcel. This is different from a registered or certified item which we sign for when we take possession of them. The item could go missing anywhere along in the mail stream. I suppose if one particular mail carrier had several complaints that parcels on their route were missing it would raise some eyebrows and there would need to be an investigation as to the rate of missing parcels. I've never heard of it happening where I work, but I'm sure there are some letter carriers who aren't very honest. I still don't know how one could get away with taking multiple parcels without being caught. Then again, I don't have that kind of mindset so I'm a bit naive when it comes to this subject.

Customers are used to getting mail at the same time everyday. Today there was more mail to sort/deliver, so you are later than usual in making deliveries. A customer is angry because he has been waiting for a cheque, how do you address the situation?

Asked by zoom almost 12 years ago

I don't come across that situation very often. It is true that on many routes the mail is delivered at approximately the same time daily. There is no actual "on time" for mail to be delivered during the day. We just have an end of day deadline to meet for finishing out route and a prescribed order to deliver the mail.  Like you said, some days the mail volume is higher (or our staffing levels are lower) which may result in a later delivery time. I would address the situation by explaining the above to the customer. I never get angry back and always remain calm. Nowadays so many financial transactions can be done electronically that I don't believe I deliver too many checks and trend will only likely continue. I appreciate the question. 

Do you have a legal obligation to return mail if it has your address, but your neighbors name? Even if said neighbors are aware they are using incorrect address, but continue to do so anyway. This includes bills, special order packages.

Asked by fed up almost 12 years ago

I can't cite any legal regulations here due to my lack of knowledge on this subject. I would recommend that you return any mail that comes to your address with their name or give it to them directly. It sounds to me that you don't want to do either of those suggestions. Technically, I can't see where you are wrong in keeping or discarding the mail/packages you are referring to but I believe it is morally wrong to keep these items and not return them or give them to your neighbor.  If you don't have a good relationship with this neighbor, you could just put the mail back in your mailbox or a blue USPS collection box and write on the mail "person doesn't live at this address." Again, in my opinion, the choice is yours what you do with this mail. Thanks for writing. 

Can you recommend particular shoes and snow boots for letter carriers?

Asked by jc over 12 years ago

I don't have any specific recommendations with regards to brands to purchase fro regular shoes. The shoes that are purchased with the uniform allowance have to bear the SR/USA tag which I believe stands for Slip Resistant/United States of America. I just make sure that I have footwear that will keep my feet dry and warm in inclement weather. If it snows, I wear my regular workshoes but have high rubber slip resistant waterproof boots. The brand of those are Tingley Weather-Tuff Stretch high-top 10"boots, or the Weather-Tuff Stretch Rubber Overshoes (which is good for rain, but not more than a couple of inches of snow to walk through). Thank you for your question as good footwear is vital to making it through a workday comfortably.

Is it possible to tell the location of the mailbox where a letter was mailed from?

Asked by pookiebear almost 13 years ago

Your q came in twice so I deleted the second one. I don't know that you can tell which mailbox a letter was sent from. When a carrier picks up letters from the blue collection boxes or from a residence, they commingle those letters with all of the others thatb have been picked up and generally get sent to a mail processing for sorting.

I picked up a 6 inch by 9.25 inch bubble mailer at the store. Do mail carriers pick these up (if I put stamps on it) or do I have to bring it to a USPS store? Is it dependent on the weight or label? Thanks!

Asked by Longlivekingrichard@aol.com almost 13 years ago

If the item weighs 13oz. or less, your letter carrier should pick this up if you have put the proper postage on it and used stamps only. You can determine the proper postage by using the postage calculator at www.usps.com. If you use electronic postage such as click 'n ship or postage via eBay, PayPal, or amazon (for example) the 13 oz. rule doesn't apply and your letter carrier should take it regardless of weight. If the item weighs more than 13 oz. and contains only stamps it would have to be brought to a PO and presented directly to  a postal worker to be mailed. 

If my friend sent me a letter from Arkansas, with correct address and zip code, why has it not come in the mail after 2 weeks? Could I call my local post office if they have received anything?

Asked by bryana almost 13 years ago

See below.