MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I can't really comment on any specifics that are happening with regards to your mail delivery. I do agree 100% that you should be receving every piece of mail that a mailer has paid for you to get. This would include any mailing that isn't addressed but goes to each address on the route and is labeled "postal customer". As I've stated before I'm sure it goes on at the PO where I work as well. From top to bottom there are some apathetic and lazy employees. Please do write to your US Senator or the USPS Office of the Inspector General (OIG) and make a report of what you believe is happening. I would first take it up with your local post office but that could prove fruitless.
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I think that is probably the case that the carrier put your name on the blue tape inside of the mailbox. I believe this is very common in apt buildings or cluster box units. The reason for this is probably so the carrier knows what name to deliver to your mailbox even though one could argue that all names should be delivered unless a known forwarding request is on file. In general I think it’s a good idea to have the current residents name(s) inside a mailbox to provide more accurate service though I know some people will disagree with me. On the postal route I deliver, there are no names inside of the mailboxes. I deliver to all single family houses.
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I don't claim to know the rules that are written but I can tell you that I have a very clear opinion on this. The piece of mail you are referring to is sometimes called a saturation mailing or third bundle which basically means each address gets the piece of mail regardless of whether or not there is any mail for that address that day. I highly doubt that the letter carrier is making note of the addresses which had no other mail and would deliver that "postal/residential customer" item on a future date. There are definitely letter carriers who have a poor attitude when it comes to delivering these types of mailings. As far as I'm concerned they are stealing from the mailer by not delivering an item that was paid for. As to what can actually be done about this, you could complain or comment about this to the letter carrier or the delivery supervisor at your PO. I don't know if it will have any effect. When I get back to the PO at the end of delivery day there are often many pieces of these types of mailings put into the recycle bin. I can't imagine that the mailer has given us that many extra pieces of saturation mailings because it's known how many deliveries are on each route. You've definitely touched a nerve with me that gave me a chance to vent about this subject. It's true that many customers aren't interested in receiving so much advertising "junk mail" but it's not up to the letter carrier to decide what a customer gets and doesn't get. The mailer has paid for the item to be delivered so we should deliver it. That's our job. Thanks for the question.
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I have come across the same situation while delivering mail and getting a sampling request for an address that is either on Hold or Vacant. I don’t know what the proper procedure is and the management in my office has never addressed this as far as I know. I also don’t know if anybody has asked about it. If I were in that situation, This is how I answer: Yes, the address is on my route. When it asks me to scan the flats/letters, I just hit enter and “No more to Scan”. To repeat, I can’t say this is the correct procedure, but this is what I do in that situation. Thanks for your question.
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I have come across the same situation while delivering mail and getting a sampling request for an address that is either on Hold or Vacant. I don’t know what the proper procedure is and the management in my office has never addressed this as far as I know. I also don’t know if anybody has asked about it. If I were in that situation, This is how I answer: Yes, the address is on my route. When it asks me to scan the flats/letters, I just hit enter and “No more to Scan”. To repeat, I can’t say this is the correct procedure, but this is what I do in that situation. Thanks for your question.
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Tanya, I’m not familiar with why the prison mail would be rejected especially because you’ve addressed it properly. I know that jails/prisons have very specific rules about incoming mail to inmates. I would think that any mail rejected would explain the reason for the rejection. I don’t know that the PO will be of any help in this manner. I also don’t know how easy it’d be to reach the prison to ask for more on this subject. They strike me as being one big unfriendly bureaucracy. Thanks for your question.
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No, no, a thousand times, no! I should clarify what I mean by that. If I see mail addressed to a house and I may not be sure that it is for a name at that address, I may query whoever answers the door to see if they will accept mail for a particular name. More often than not, I’ll just write a question mark next to the addressees name and leavethe letter in the mailbox. If the name isn’t accepted there, they would usually leave the letter back in the mailbox for me to return to sender. Under no circumstances would I ever ask a follow up question or anything more “nosy” than do you want to accept mail for this name at you’re address? Anything more than that is unethical and none of our business. I hope if that ever happens to you again, do not feel you have any obligation to answer. They should never ask you what’s in a letter unless it meets certain criteria for being suspicious which, for the most part, is rare.
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