MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Congratulations Mr. fulltime. That's a clever name. As far as any tips or advice I have a few. First, you are there to serve the residents or businesses on the routes, not the regular carrier who normally does the route. This means you don't have to do any favors or anything that the regular asks you to do for the customers. Please just be conscientious about delivering the mail properly and accurately. I'd recommend not going too fast just to get the route done. It's best to go at a consistent moderate pace and don't waste time on your cell phone texting and talking to people when you should be focused on working safely and efficiently. If you aren't sure about a certain delivery or maybe how to do a route, you can ask the regular carrier and hopefully they will help you. I have a route which I deliver daily, but when I have a non-scheduled day, the T6 delivers it. I give my "floater" or "comp person" the information they'd need re: houses where there are vacancies or forwards or dogs to be aware of. If the regular carrier comes in for his non-scheduled day for OT, it's possible (depending on how your office operates) you could be "bumped" off that assigned route for the day and deliver another route in the office. My advice would also be to try to stay out of any office politics if possible. Having the same route to deliver daily, I don't need to know much about what else is happening at the PO. Good luck to you, sir!
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I have heard of this happening before. A customer showed me her Informed Delivery email and the image of an item that should've been delivered that day but wasn't. I said I had no idea why the letter wouldn't be in the mail but asked her to wait until the following day to see if the letter would arrive. The letter did arrive the next day so that issue was resolved. I hope it is the same case with your missing paycheck. I overheard from a supervisor what the problem would be. Apparently the letter is imaged somewhere in the automated mail sortation process before the very last step of being placed in a tray of mail in delivery sequence. This is one possible reason why the letter was not in the mail delivery the day it should have been. It is also possible that the letter is missorted by our automation and/or misdelivered. Hopefully this isn't too common of an occurrence when compared to the quantity of mail delivered each day. I hope this helps and thanks for writing.
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JC, I'm so glad you had a great experience with your letter carrier today. Too often I hear of the opposite happening. I don't know exactly how you'd leave feedback for your letter carrier, but I have 2 suggestions. First, you could go to www.usps.com and look for info on how to contact the USPS. It may just be a general call center but hopefully they'll give you the number or some way to contact your local PO. Another option is to write a letter (I know it's not too common these days) to your local PO, attention: Delivery Supervisor or Postmaster giving praise to your letter carrier and describing what she did to go above and beyond. You don't necessarily need the street address for the PO, just the correct ZIP code for your PO. Using the USPS mobile app or the website you can find the address of your local PO. Thanks for taking the time to give positive feedback.
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I’m not sure what you mean about parking between houses . I guess you mean that the person doesn’t park the LLV in their driveway. It’s sad that you’ve had so many problems with your mail delivery that you have had to have your mail delivered elsewhere. I am sometimes embarrassed by the caliber of my co-workers. I’m sure other companies have similar issues. Thanks for your input. As I mentioned to someone today, I love my job and what I do, but can’t say the same for some of my coworkers and management. I’d say most are fine to deal with and do good work but the bad apples aren’t as rare I would hope.
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For the drive and drop, I have heard that the satchel should be used as a protection in case of a dog attack. I can’t verify that is true, but I’ve rarely seen any carriers use their satchel for this type of delivery. I deliver to many houses using this method and have never carried a satchel with me. As far as seat belt use is concerned, I put it on each time I go anywhere even if just between houses that are near each other. For me, seatbelt use is an absolute all of the time. It’s an automated muscle memory item so I don’t even think about it.
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I'm not sure what you can do about this because I can't speak for what another letter carrier will do in this situation. It is admirable that you are taking initiative for your barking, aggressive dog. If your dog is out but contained in a yard and behind a fence or gate, I'm not sure why your letter carrier wouldn't come on the street. I see some aggressive, big loud dogs while delivering mail but they aren't loose so I don't worry about them. I am not someone who is good with dogs but know many people love their pets. I think you may need to contact the post office and have a conversation with the delivery supervisor and explain (if true) that your dog isn't near the mailbox, is contained in a safe area and isn't a threat to the letter carrier. I don't know what the resolution will be, but it has to start with a conversation. Most rational letter carriers can figure out if a dog is a threat or not. A loud aggressive bark shouldn't be the sole determination.
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I am just speculating that the item may not have even left PR yet. It has been scanned as being processed through the San Juan PR distribution center but that may not mean it has even been loaded onto an aircraft to the mainland USA. There are significant service disruptions for mail going to/from PR due to Hurricane Maria. I don’t have any more information then to just give you this generic answer and to be patient. If you called the USPS customer service phone #, I’m guessing you’d get a similar answer.
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