MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
JC, I'm so glad you had a great experience with your letter carrier today. Too often I hear of the opposite happening. I don't know exactly how you'd leave feedback for your letter carrier, but I have 2 suggestions. First, you could go to www.usps.com and look for info on how to contact the USPS. It may just be a general call center but hopefully they'll give you the number or some way to contact your local PO. Another option is to write a letter (I know it's not too common these days) to your local PO, attention: Delivery Supervisor or Postmaster giving praise to your letter carrier and describing what she did to go above and beyond. You don't necessarily need the street address for the PO, just the correct ZIP code for your PO. Using the USPS mobile app or the website you can find the address of your local PO. Thanks for taking the time to give positive feedback.
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I don't know anything about getting OIG to investigate anything for the USPS. I think they may have a tip hotline that can be called but I don't know if they will place your tip on any high priority. I would call that carrier a sleazeball for not delivering anything that should be. It is illegal plus the only reason our job exists is because items are being paid for that we should deliver. I have the impression that so many employees (including management) don't care at all about proper delivery of mail and what gets discarded or has the proper postage. There is so little oversight as to what we do on a daily basis unless we do something egregious or work unsafely. I'm sorry to be so negative. It's important to me that every piece of mail that is properly addressed is delivered, no matter if it's a catalog, weekly supermarket flier, or birthday card. It's all mail and should be handled accordingly.
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Deee, I don’t know the answer to this question. On the NALC website there is a CCA resource guide. In a section I looked at it didn’t seem to mention anything about the number of consecutive days you could be scheduled to work. We have several CCA in our office and I’m pretty sure they try to give them off one day per week, but I don’t know if it’s mandated or not. During the busy time they may work more than 7 days/week. If you have a shop steward that you could contact they may have the proper answer for you.
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Rose, I'm not sure exactly what you mean by this question. If you would like to give a gift to a particular letter carrier, I'm sure it'd be appreciated. During this time of year (December holiday season), many people who I deliver mail to will give me a cash gratuity or gift of sweets or wine for example. It is never expected by me to receive a gratuity or gift but I follow up with a thank you card to the customer. If you're not sure when your particular letter carrier is working you may just have to wait until you see them to present them with the gift or leave it in your mailbox and hope they will get it. Please ask a follow up question of me if I haven't explained my answer clearly.
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I’m not sure what you mean about parking between houses . I guess you mean that the person doesn’t park the LLV in their driveway. It’s sad that you’ve had so many problems with your mail delivery that you have had to have your mail delivered elsewhere. I am sometimes embarrassed by the caliber of my co-workers. I’m sure other companies have similar issues. Thanks for your input. As I mentioned to someone today, I love my job and what I do, but can’t say the same for some of my coworkers and management. I’d say most are fine to deal with and do good work but the bad apples aren’t as rare I would hope.
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Van, I'm sorry that I don't have any secret tips about casing quickly. By shadow day I guess that means you watch someone while they do their job. I admit when you first see a carrier case with so many addresses and then you have some so much mail to put in the case it is overwhelming. My advice is to not get distracted by outside music or your cellphone. Try to remember where a particular street is on the case. I've found that when you are put in front of a new carrier case it is intimidating, but the more you do it the easier it should become. Do not give up easily as you are just starting your job now at the USPS. I've found it to be a worthwhile career.
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Jonas, I am no legal expert to cite which laws may or may not have been broken. I am pretty sure that this isn’t an appropriate action on behalf of your husband’s friend. In fact, I’m very disturbed to hear this story. You are completely correct that our job is to deliver the mail, NOT ask any q’s or comment about the mail destination or be a private detective. You need not answer him at all or you could take it a step further and say “Do not ask me anything about my mail”. I’m not so sure I’d threaten to report the letter carrier for his actions but you’d be within your rights to do so if the problem continued. I hope this issue doesn’t continue for you.
On a related note, I definitely do pay attention to where mail is going to or coming from. I would never comment on it to a customer or talk about it with someone else. We should be trusted employees and have an obligation to keep all information confidential.
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