Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Hello,
My mailman left a note on my mail telling me that he wouldn't deliver my mail unless I cleaned up a bit of dog poop in my front yard. Is this legal? I didn't even think a mail carrier was supposed to walk through yards.

Asked by Chris about 9 years ago

Chris, to answer your second question first,we are definitely supposed to walk through yards and across lawns unless a resident or property owner specifically tells us not to. It is the most efficient way to get from house to house without having to walk to the street unless there are fences between houses in their front yards. As far as dog poop situation, I don't know what is legal and not with regards to refusing mail delivery. I would speculate that if there is a chance the letter carrier may walk through it then maybe the note is warranted. On the other hand if the dog feces is on the lawn and you request the carrier not to walk on your lawn as he may step in it that should be a fair compromise. The carrier could also write a carrier alert card for your address which is sorted in your mail daily so when a letter carrier comes upon your house they could be alert for any possible dog poop. The alert card isn't delivered to your house. Instead the letter carrier takes it back to the PO to be used on the next delivery day as a warning card again for your address.

562 Votes

Can the mailman decide whether or not you live at an address he is stop delivering mail to both me and my mother but still delivers to our roommate. as far as to write a note with side the mailbox with the roommates last name and " only "next to it.

Asked by Michelle over 9 years ago

I'm not sure why the letter carrier would do that without some type of notification that you and your mother don't live there anymore. I don't think the letter carrier should have done that. I guess you could write a note next to the other note with you and your mother's name as well. If that doesn't work, you could also contact the postmaster or delivery supervisor and explain that you still live there. I hope that helps because we shouldn't be deciding whether or not someone lives at a certain address or not. In truth, somebody doesn't have to live at an address there just to have mail accepted there.

562 Votes

What do I do if mail that has a signature confirmation on it has the right street address but the wrong apartment number on it is delivered and signed for by my neighbors who told the mailman that it didnt belong to them, opened and damaged my packag

Asked by Apt 821 over 10 years ago

I am not sure anything can be done about it. I don't know why the neighbors would sign for the item without knowing who it was for, unless they thought they were doing the intended recipient (you, in this case) a favor. I also don't why your neighbors would open a package that clearly didn't belong to them. You could call or email the sender them that you received the package (which I think you eventually did unless your letter carrier was the one telling you the story) and that the item is damaged. I don't know if the problem can be remediated or not. If the item was sent with insurance, maybe a claim can be filed. Apartment number is sometimes as vital as the street address itself.

562 Votes

what do I do to show that I'm taking initiative for my barking, aggressive dog? He was recently reported and my neighbor was told that he will not be entering the street if he sees him out which is completely fair. Can I redeem myself?

Asked by Diane over 9 years ago

I'm not sure what you can do about this because I can't speak for what another letter carrier will do in this situation. It is admirable that you are taking initiative for your barking, aggressive dog. If your dog is out but contained in a yard and behind a fence or gate, I'm not sure why your letter carrier wouldn't come on the street. I see some aggressive, big loud dogs while delivering mail but they aren't loose so I don't worry about them. I am not someone who is good with dogs but know many people love their pets. I think you may need to contact the post office and have a conversation with the delivery supervisor and explain (if true) that your dog isn't near the mailbox, is contained in a safe area and isn't a threat to the letter carrier. I don't know what the resolution will be, but it has to start with a conversation. Most rational letter carriers can figure out if a dog is a threat or not. A loud aggressive bark shouldn't be the sole determination.

560 Votes

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Some of your customers are used to getting their mail at the same time everyday. Today there was a lot more mail to sort and deliver, so you are later than usual in making deliveries. One customer is angry because he has been waiting for a cheque. How would you address this situation?

Asked by kirk over 9 years ago

I've never had this situation happen. It's rare for someone to get angry about their mail on the route where I deliver. If I can easily accommodate them and give them their check I would. Where I deliver the mail so few people receive checks on any regular basis. If the situation occurred, I would just remain calm and explain that I can't give them their mail now and when I get to their house or address, I'll gladly give them their mail. The key is to never escalate a situation. Thanks for your question.

559 Votes

We are moving because our Nosey neighbors have driven us nuts. Once we leave, I can foresee the nosey neighbors asking the (very sweet and friendly) mailman where we moved. Is there anything to prevent him from giving them our new address?

Asked by Marian over 10 years ago

That is unfortunate that you need to move because of nosey neighbors. Your mailman should not be giving any information whatsoever to the nosey neighbors as to where you moved to. I don't have access to the new address when someone moves. I mean there is probably a way for a clerk or supervisor to access the computerized forwarding system and find out someone's new address but in general the letter carrier isn't given this information. In our office the letter carrier just gets notification via a white sticker given to us by a clerk that a certain person or family has moved as of such date and to begin submitting their mail for forwarding. I can't say for sure there is anyway to prevent your very sweet and friendly mailman from trying to internally find out that information but they shouldn't be doing that and it is a violation of our rules to be giving out that confidential information.

558 Votes

How do mail carriers figure out which route to take in the city there in

Asked by Jillian over 9 years ago

Jillian, we are assigned to work at a Post Office in a particular city when we are hired. That city may have just one PO or may have several stations which we can work from. To answer your question, we choose the routes that we want to take based on seniority, which I find to be the fairest way of doing most things. It eliminates any favoritism that could occur and everything is out in the open with regards to seniority. Some carriers choose routes that have more business deliveries while others may prefer to deliver to residences or a combination. Some routes require more walking than others. Some routes are entirely driving and mail is delivered from the postal vehicle directly into a curbside mailbox. In a major urban areas some buildings could be so large that a carriers route is just one building. I have stayed with the first route that I was every able to bid on successfully. My seniority (18 years) would allow me to move onto what are considered more desirable routes when vacancies occur. I'm comfortable in what I do and I know it well and I think it's a fair days work. Some carriers are a lot more picky than others. As you can see it really depends on personalities and what one perceives as desirable. I hope this helps answer your question.

558 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Hello,
My mailman left a note on my mail telling me that he wouldn't deliver my mail unless I cleaned up a bit of dog poop in my front yard. Is this legal? I didn't even think a mail carrier was supposed to walk through yards.

Can the mailman decide whether or not you live at an address he is stop delivering mail to both me and my mother but still delivers to our roommate. as far as to write a note with side the mailbox with the roommates last name and " only "next to it.

What do I do if mail that has a signature confirmation on it has the right street address but the wrong apartment number on it is delivered and signed for by my neighbors who told the mailman that it didnt belong to them, opened and damaged my packag

what do I do to show that I'm taking initiative for my barking, aggressive dog? He was recently reported and my neighbor was told that he will not be entering the street if he sees him out which is completely fair. Can I redeem myself?

Also on Jobstr...

Some of your customers are used to getting their mail at the same time everyday. Today there was a lot more mail to sort and deliver, so you are later than usual in making deliveries. One customer is angry because he has been waiting for a cheque. How would you address this situation?

We are moving because our Nosey neighbors have driven us nuts. Once we leave, I can foresee the nosey neighbors asking the (very sweet and friendly) mailman where we moved. Is there anything to prevent him from giving them our new address?

How do mail carriers figure out which route to take in the city there in

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Hello,My mailman left a note on my mail telling me that he wouldn't deliver my mail unless I cleaned up a bit of dog poop in my front yard. Is this legal? I didn't even think a mail carrier was supposed to walk through yards.

Can the mailman decide whether or not you live at an address he is stop delivering mail to both me and my mother but still delivers to our roommate. as far as to write a note with side the mailbox with the roommates last name and " only "next to it.

What do I do if mail that has a signature confirmation on it has the right street address but the wrong apartment number on it is delivered and signed for by my neighbors who told the mailman that it didnt belong to them, opened and damaged my packag

what do I do to show that I'm taking initiative for my barking, aggressive dog? He was recently reported and my neighbor was told that he will not be entering the street if he sees him out which is completely fair. Can I redeem myself?

Also on Jobstr...

Some of your customers are used to getting their mail at the same time everyday. Today there was a lot more mail to sort and deliver, so you are later than usual in making deliveries. One customer is angry because he has been waiting for a cheque. How would you address this situation?

We are moving because our Nosey neighbors have driven us nuts. Once we leave, I can foresee the nosey neighbors asking the (very sweet and friendly) mailman where we moved. Is there anything to prevent him from giving them our new address?

How do mail carriers figure out which route to take in the city there in

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Hello,
My mailman left a note on my mail telling me that he wouldn't deliver my mail unless I cleaned up a bit of dog poop in my front yard. Is this legal? I didn't even think a mail carrier was supposed to walk through yards.