MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Chris, to answer your second question first,we are definitely supposed to walk through yards and across lawns unless a resident or property owner specifically tells us not to. It is the most efficient way to get from house to house without having to walk to the street unless there are fences between houses in their front yards. As far as dog poop situation, I don't know what is legal and not with regards to refusing mail delivery. I would speculate that if there is a chance the letter carrier may walk through it then maybe the note is warranted. On the other hand if the dog feces is on the lawn and you request the carrier not to walk on your lawn as he may step in it that should be a fair compromise. The carrier could also write a carrier alert card for your address which is sorted in your mail daily so when a letter carrier comes upon your house they could be alert for any possible dog poop. The alert card isn't delivered to your house. Instead the letter carrier takes it back to the PO to be used on the next delivery day as a warning card again for your address.
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I've never worked in an urban environment to deliver mail so I can't speak from experience. While it's true you may not have the advertising circulars that you deliver so much of in the suburbs you could have a larger route even though the mail volume per house is lower. Some cities have routes where you use a pushcart and don't have a vehicle to seek shelter in when the weather gets very bad. Is it possible the streets are crowded so it's not always easy to find parking for your postal vehicle if you even have one? Please also consider that you will likely lose your bidding seniority if you switch offices. This may not be important to you of haven't been at the USPS very long. Living closer to work may be a valid convenience for transferring. I'm quite happy working in the suberbs. The neighborhood where my route is can be pretty quiet at times which is what I enjoy. There are probably pros and cons to each work environment and if I was originally hired to work in a more urban environment I may have been fine with that. The decision you make is personal. I hope you feel you make the right move whichever action you choose to (or not to) make.
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I don't know anything about getting OIG to investigate anything for the USPS. I think they may have a tip hotline that can be called but I don't know if they will place your tip on any high priority. I would call that carrier a sleazeball for not delivering anything that should be. It is illegal plus the only reason our job exists is because items are being paid for that we should deliver. I have the impression that so many employees (including management) don't care at all about proper delivery of mail and what gets discarded or has the proper postage. There is so little oversight as to what we do on a daily basis unless we do something egregious or work unsafely. I'm sorry to be so negative. It's important to me that every piece of mail that is properly addressed is delivered, no matter if it's a catalog, weekly supermarket flier, or birthday card. It's all mail and should be handled accordingly.
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From what I understand, we scan the flats and letters to verify how long it takes mailpieces to get from somewhere to the delivery point. I haven’t heard this for sure. I agree it seems pointless and annoying. I make sure to take the time to do it properly though I don’t trust most of my coworkers to do it. Regarding what to do when it asks i feel the address is on the route, i usually put “yes” if it’s vacant or hold but I have to say I’m probably not consistent with that i do. I’d hit “yes”, then “end scanning” and then “no more to scan” if I had zero mailpieces with me. I’m not sure how it is in Massapequa but the communication as to what we’re supposed to do in any situation is quite half-assed and different supv may give different answers. I have so little faith in the supervisors to give the right information that I often don’t even bother asking. We had a service talk today about how to scan parcels that are on “hold”. The directions were completely the opposite of what we were told in the past. Besides that, I doubt they will repeat the service talk for the carriers who were off today or on vacation. I’m just venting but I think you can relate to my comments. Thanks again for writing and hope you liked my tangent.
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Help Desk Technician
Does it get aggravating answering people's dumb questions all day long?
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Oral and Maxillofacial Surgeon
Do you ever operate on guys who get their jaws busted in a fight?
Letter carriers sometimes have a choice to move to other neighborhoods/assignments based on a seniority-based bidding process. As other carriers retire or move on to other assignments this creates vacancies to be filled, often by lesser-seniority personnel. Sometimes there are newer employees who may be on the same route for awhile just filling in for someone who may be on Long-term leave for illness or injury or military leave. I have been on the same route for 15 years and can stay on it indefinitely unless there is an office reorganization. I can also bid to another route (if I prefer to) if a vacancy is available to be filled and my seniority is enough to move to that route.
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I don't know that they can become a full fledged supervisor as a CCA (city carrier assistant) because that would mean being hired into a career position. A CCA is a non-career position. I've seen at least 2-3 times at the office where I work where a CCA has become a 204(b) which is an acting supervisor. It surprised me at first when this happened but I didn't have an issue with it as I had no desire to be a supervisor/manager. Some coworkers feel it's a bit absurd. The truth is that our staffing levels are so low across the board that nothing surprises me as to who goes where and does what. In our office we currently have one CCA (pregnant) who is doing the work of a 204(b). I don't know her plans once the baby is born and she comes back to work.
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JC, I'm so glad you had a great experience with your letter carrier today. Too often I hear of the opposite happening. I don't know exactly how you'd leave feedback for your letter carrier, but I have 2 suggestions. First, you could go to www.usps.com and look for info on how to contact the USPS. It may just be a general call center but hopefully they'll give you the number or some way to contact your local PO. Another option is to write a letter (I know it's not too common these days) to your local PO, attention: Delivery Supervisor or Postmaster giving praise to your letter carrier and describing what she did to go above and beyond. You don't necessarily need the street address for the PO, just the correct ZIP code for your PO. Using the USPS mobile app or the website you can find the address of your local PO. Thanks for taking the time to give positive feedback.
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