Ask a Mailman (City Letter Carrier) anything

Can a mail carrier enter an open garage to deliver a package

Asked by Debbie almost 8 years ago

I don't know the rule about this Debbie. I would guess that for the safety of the letter carrier it is recommended not to enter an open garage or backyard. I almost always will leave any packages at the front door. If the garage is open and the package can be left there I may consider doing that as well. We have never been told not to deliver a package through and open garage.

352 Votes

Someone is using my physical address for mail but asking the PO to hold their mail for pick up. He used to live at the property but sold it in Nov2016. He will not complete a change of address form and the post master will not help. What can I do?

Asked by GG over 8 years ago

GG, I don't really have a suggestion for you. If it were affecting your mail delivery in any way I'd be quite upset and concerned. In theory, they shouldn't keep holding someone's mail for pickup indefinitely. I mean they shouldn't be able to have their mail held, pick it up, and then just put it on hold again. The solution for that person would be to rent a PO Box and have their mail forwarded to it. I know we often won't hold mail for individuals at a certain address. We usually hold the entire mail for an entire address but I can't quote you any internal policies on this because I don't know them. If any mail for the previous owner actually gets delivered to your house, I'd say that you should feel free to discard it since the PO isn't helping you at all. I know it sounds vindictive but the person who moved out or sold the property should either fill out a proper COA or just not care about any mail addressed to him at your current residence.

352 Votes

what do I do to show that I'm taking initiative for my barking, aggressive dog? He was recently reported and my neighbor was told that he will not be entering the street if he sees him out which is completely fair. Can I redeem myself?

Asked by Diane about 8 years ago

I'm not sure what you can do about this because I can't speak for what another letter carrier will do in this situation. It is admirable that you are taking initiative for your barking, aggressive dog. If your dog is out but contained in a yard and behind a fence or gate, I'm not sure why your letter carrier wouldn't come on the street. I see some aggressive, big loud dogs while delivering mail but they aren't loose so I don't worry about them. I am not someone who is good with dogs but know many people love their pets. I think you may need to contact the post office and have a conversation with the delivery supervisor and explain (if true) that your dog isn't near the mailbox, is contained in a safe area and isn't a threat to the letter carrier. I don't know what the resolution will be, but it has to start with a conversation. Most rational letter carriers can figure out if a dog is a threat or not. A loud aggressive bark shouldn't be the sole determination.

351 Votes

Let's say the mail carrier flirted hard core with a customer but was married... If the wife found out and got upset could he walk in one day and say I need a new route?

Asked by Jessica over 7 years ago

I don’t really think so unless the carrier was in some imminent safety danger due to his hardcore flirting and his wife found out. He could bid to another route when the opportunity arises and if his seniority is high enough to get the other route. I’ve never seen it happen where a carrier was replaced due to a customer request or a personal issue. There may be a mechanism/procedure to do that, but I’m not aware of it. I don’t know the specific situation that you are talking about, but it’s a good reason not to mix work and personal life beyond friendships. There is too much potential for disruption.

351 Votes

Can you enter an open garage to deliver a package

Asked by Debbie almost 8 years ago

I don't know the rule about this Debbie. I would guess that for the safety of the letter carrier it is recommended not to enter an open garage or backyard. I almost always will leave any packages at the front door. If the garage is open and the package can be left there I may consider doing that as well. We have never been told not to deliver a package through and open garage.

351 Votes

I subscribe to the new-ish "Informed Delivery Service3" that started in aroud 2016.
Bwwn using it now for about 4 months, impressed. One isssue: I saw the phtograph of my 2nd paycheck (a "one-ff", stipend) Monday morning, but wasnt in my box later!

Asked by Danso almost 8 years ago

I have heard of this happening before. A customer showed me her Informed Delivery email and the image of an item that should've been delivered that day but wasn't. I said I had no idea why the letter wouldn't be in the mail but asked her to wait until the following day to see if the letter would arrive. The letter did arrive the next day so that issue was resolved. I hope it is the same case with your missing paycheck. I overheard from a supervisor what the problem would be. Apparently the letter is imaged somewhere in the automated mail sortation process before the very last step of being placed in a tray of mail in delivery sequence. This is one possible reason why the letter was not in the mail delivery the day it should have been. It is also possible that the letter is missorted by our automation and/or misdelivered. Hopefully this isn't too common of an occurrence when compared to the quantity of mail delivered each day. I hope this helps and thanks for writing.

350 Votes

Hello,
My mailman left a note on my mail telling me that he wouldn't deliver my mail unless I cleaned up a bit of dog poop in my front yard. Is this legal? I didn't even think a mail carrier was supposed to walk through yards.

Asked by Chris about 8 years ago

Chris, to answer your second question first,we are definitely supposed to walk through yards and across lawns unless a resident or property owner specifically tells us not to. It is the most efficient way to get from house to house without having to walk to the street unless there are fences between houses in their front yards. As far as dog poop situation, I don't know what is legal and not with regards to refusing mail delivery. I would speculate that if there is a chance the letter carrier may walk through it then maybe the note is warranted. On the other hand if the dog feces is on the lawn and you request the carrier not to walk on your lawn as he may step in it that should be a fair compromise. The carrier could also write a carrier alert card for your address which is sorted in your mail daily so when a letter carrier comes upon your house they could be alert for any possible dog poop. The alert card isn't delivered to your house. Instead the letter carrier takes it back to the PO to be used on the next delivery day as a warning card again for your address.

350 Votes

Mailman (City Letter Carrier)

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Can a mail carrier enter an open garage to deliver a package

Someone is using my physical address for mail but asking the PO to hold their mail for pick up. He used to live at the property but sold it in Nov2016. He will not complete a change of address form and the post master will not help. What can I do?

what do I do to show that I'm taking initiative for my barking, aggressive dog? He was recently reported and my neighbor was told that he will not be entering the street if he sees him out which is completely fair. Can I redeem myself?

Let's say the mail carrier flirted hard core with a customer but was married... If the wife found out and got upset could he walk in one day and say I need a new route?

Also on Jobstr...

Can you enter an open garage to deliver a package

I subscribe to the new-ish "Informed Delivery Service3" that started in aroud 2016.
Bwwn using it now for about 4 months, impressed. One isssue: I saw the phtograph of my 2nd paycheck (a "one-ff", stipend) Monday morning, but wasnt in my box later!

Hello,
My mailman left a note on my mail telling me that he wouldn't deliver my mail unless I cleaned up a bit of dog poop in my front yard. Is this legal? I didn't even think a mail carrier was supposed to walk through yards.

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Can a mail carrier enter an open garage to deliver a package

Someone is using my physical address for mail but asking the PO to hold their mail for pick up. He used to live at the property but sold it in Nov2016. He will not complete a change of address form and the post master will not help. What can I do?

what do I do to show that I'm taking initiative for my barking, aggressive dog? He was recently reported and my neighbor was told that he will not be entering the street if he sees him out which is completely fair. Can I redeem myself?

Let's say the mail carrier flirted hard core with a customer but was married... If the wife found out and got upset could he walk in one day and say I need a new route?

Also on Jobstr...

Can you enter an open garage to deliver a package

I subscribe to the new-ish "Informed Delivery Service3" that started in aroud 2016.Bwwn using it now for about 4 months, impressed. One isssue: I saw the phtograph of my 2nd paycheck (a "one-ff", stipend) Monday morning, but wasnt in my box later!

Hello,My mailman left a note on my mail telling me that he wouldn't deliver my mail unless I cleaned up a bit of dog poop in my front yard. Is this legal? I didn't even think a mail carrier was supposed to walk through yards.

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I subscribe to the new-ish "Informed Delivery Service3" that started in aroud 2016.
Bwwn using it now for about 4 months, impressed. One isssue: I saw the phtograph of my 2nd paycheck (a "one-ff", stipend) Monday morning, but wasnt in my box later!

Hello,
My mailman left a note on my mail telling me that he wouldn't deliver my mail unless I cleaned up a bit of dog poop in my front yard. Is this legal? I didn't even think a mail carrier was supposed to walk through yards.