MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Van, I'm sorry that I don't have any secret tips about casing quickly. By shadow day I guess that means you watch someone while they do their job. I admit when you first see a carrier case with so many addresses and then you have some so much mail to put in the case it is overwhelming. My advice is to not get distracted by outside music or your cellphone. Try to remember where a particular street is on the case. I've found that when you are put in front of a new carrier case it is intimidating, but the more you do it the easier it should become. Do not give up easily as you are just starting your job now at the USPS. I've found it to be a worthwhile career.
JC, I'm so glad you had a great experience with your letter carrier today. Too often I hear of the opposite happening. I don't know exactly how you'd leave feedback for your letter carrier, but I have 2 suggestions. First, you could go to www.usps.com and look for info on how to contact the USPS. It may just be a general call center but hopefully they'll give you the number or some way to contact your local PO. Another option is to write a letter (I know it's not too common these days) to your local PO, attention: Delivery Supervisor or Postmaster giving praise to your letter carrier and describing what she did to go above and beyond. You don't necessarily need the street address for the PO, just the correct ZIP code for your PO. Using the USPS mobile app or the website you can find the address of your local PO. Thanks for taking the time to give positive feedback.
GG, I don't really have a suggestion for you. If it were affecting your mail delivery in any way I'd be quite upset and concerned. In theory, they shouldn't keep holding someone's mail for pickup indefinitely. I mean they shouldn't be able to have their mail held, pick it up, and then just put it on hold again. The solution for that person would be to rent a PO Box and have their mail forwarded to it. I know we often won't hold mail for individuals at a certain address. We usually hold the entire mail for an entire address but I can't quote you any internal policies on this because I don't know them. If any mail for the previous owner actually gets delivered to your house, I'd say that you should feel free to discard it since the PO isn't helping you at all. I know it sounds vindictive but the person who moved out or sold the property should either fill out a proper COA or just not care about any mail addressed to him at your current residence.
It's very common for people not to check their mailbox daily (me included). If there is mail in there from previous days I generally wouldn't look for any outgoing mail. Outgoing mail should have uncanceled postage and be clearly visible when you open the mailbox. Sometimes people leave the lid open or place the letters vertically to show that they have outgoing mail. If the item has no postage I just leave it there. Other people or companies aren't supposed to leave items in a mailbox but it's common and I just ignore it. Landscapers or oil delivery companies sometimes leave an invoice in the mailbox. Every now and again I forget to take someone's outgoing mail, but not often. Some mailboxes may have a red plastic flag that is put in the "up" position to notify the letter carrier that there may be outgoing mail. Upon collection of the mail, the letter carrier should put the flag in the "down" position. These flags are more common in a rural or suburban delivery environment.
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For the drive and drop, I have heard that the satchel should be used as a protection in case of a dog attack. I can’t verify that is true, but I’ve rarely seen any carriers use their satchel for this type of delivery. I deliver to many houses using this method and have never carried a satchel with me. As far as seat belt use is concerned, I put it on each time I go anywhere even if just between houses that are near each other. For me, seatbelt use is an absolute all of the time. It’s an automated muscle memory item so I don’t even think about it.
You're not supposed to wear your own shoes while you're a letter carrier. As part of your yearly uniform allowance you may order USPS-approved SR/USA shoes. They are almost always black in color and are slip-resistant. I'm not sure how strictly it is enforced but I always wear the approved shoes. If you were to fall while delivering mail one of the first things that will be looked at is whether or not you were wearing the proper footwear. I don't take very good care of my footwear and I deliver mail on a walking route so my shoes tend to wear out quickly. I pay apprx $110/pair for the USPS-approved work shoes. On a yearly basis we are allotted apprx $450 for our uniform purchases.
I don't know the rule about this Debbie. I would guess that for the safety of the letter carrier it is recommended not to enter an open garage or backyard. I almost always will leave any packages at the front door. If the garage is open and the package can be left there I may consider doing that as well. We have never been told not to deliver a package through and open garage.
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