MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I don’t know anything about the claims process and what type of compensation you’d be entitled to beyond the cost of mailing the item unless you purchased insurance or if the type of mailing has insurance associated with it. The carrier shouldn’t have signed for a restricted delivery item. It shouldn’t break your heart to do this. I’d be more aggravated by not getting a service you paid for. To be honest, I often sign for customers when they have certified letters or packages that ask for a signature confirmation. This is mainly because I know most of the people who I deliver mail to. It hasn’t come back to haunt me, yet. I wouldn’t sign for a domestic registered item or for a Restricted Delivery item. As far as how to file a claim, you could go to a Post Office and inquire about the process or perhaps look at www.usps.com for guidance.
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Jvitto48, thanks for your question but I’m sorry that I can’t give you any assistance in this matter. I don’t know if your local shop steward or area representative can help with this. I’ve never been too involved with any rte inspections, or if I have, it was so many years ago and I don’t remember. NALC has a 2012 “guide to route inspections” available online as a PDF but it’s 188 pages long and may not even address your question about base parcel amount. I don’t know how the base parcel amount is arrived at. I also don’t know if it includes every scannable parcel. My generic advice is to take all authorized lunches and breaks, as well as one or two bathroom breaks if needed. I know route inspections can make people anxious but my attitude has always been that whatever time it takes is valid as long as you aren’t obviously extending your street time. I’ve received between 1-5 sampling requests daily and I know that is a valid use of time while scanning the flats and letters. Good luck on the inspection. I know that’s easy for me to say not being involved. Thanks for writing.
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I'm not sure what you can do about this because I can't speak for what another letter carrier will do in this situation. It is admirable that you are taking initiative for your barking, aggressive dog. If your dog is out but contained in a yard and behind a fence or gate, I'm not sure why your letter carrier wouldn't come on the street. I see some aggressive, big loud dogs while delivering mail but they aren't loose so I don't worry about them. I am not someone who is good with dogs but know many people love their pets. I think you may need to contact the post office and have a conversation with the delivery supervisor and explain (if true) that your dog isn't near the mailbox, is contained in a safe area and isn't a threat to the letter carrier. I don't know what the resolution will be, but it has to start with a conversation. Most rational letter carriers can figure out if a dog is a threat or not. A loud aggressive bark shouldn't be the sole determination.
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JC, I'm so glad you had a great experience with your letter carrier today. Too often I hear of the opposite happening. I don't know exactly how you'd leave feedback for your letter carrier, but I have 2 suggestions. First, you could go to www.usps.com and look for info on how to contact the USPS. It may just be a general call center but hopefully they'll give you the number or some way to contact your local PO. Another option is to write a letter (I know it's not too common these days) to your local PO, attention: Delivery Supervisor or Postmaster giving praise to your letter carrier and describing what she did to go above and beyond. You don't necessarily need the street address for the PO, just the correct ZIP code for your PO. Using the USPS mobile app or the website you can find the address of your local PO. Thanks for taking the time to give positive feedback.
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Congratulations and good luck to you in your postal career. I'm glad you love it so far. Despite some personal hurdles I've had along the way, I absolutely love it most days and feel very fortunate to have this career. I don't know Powerade but I'm assuming it's an energy drink. I see Gatorade is the main competitor. The main criticism of those types of drinks is the high sugar content. My advice (with no scientific background) is to just drink 1-2 day at most and then hydrate with water. I mostly d non-sugar naturally flavored sparkling water beverages. I drink it quite a bit on hot days and it seems to help so much. I've avoided the Powerade type drinks mainly because I don't want to ingest so much sugar that could hurt my teeth and body. Moderation is my advice. Thanks for writing.
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For the drive and drop, I have heard that the satchel should be used as a protection in case of a dog attack. I can’t verify that is true, but I’ve rarely seen any carriers use their satchel for this type of delivery. I deliver to many houses using this method and have never carried a satchel with me. As far as seat belt use is concerned, I put it on each time I go anywhere even if just between houses that are near each other. For me, seatbelt use is an absolute all of the time. It’s an automated muscle memory item so I don’t even think about it.
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I don't think you'd get in trouble for that. The recipient may question why the mail and documents look water damaged but I don't know that they could pinpoint it was you who sent it in that condition. Mail is often wet when I deliver it in the rain. It's difficult during downpours to keep it dry and to be honest I don't try that hard to keep it completely dry. The bottom of my mail satchel gets wet very easily so when I carry mail in it the edge of the mail will often get wet. If the recipient has an issue with the condition their mail came in they may just ask you to resubmit the documents if that is possible. Thanks for the question and I hope I helped you.
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