MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I don’t know anything about the claims process and what type of compensation you’d be entitled to beyond the cost of mailing the item unless you purchased insurance or if the type of mailing has insurance associated with it. The carrier shouldn’t have signed for a restricted delivery item. It shouldn’t break your heart to do this. I’d be more aggravated by not getting a service you paid for. To be honest, I often sign for customers when they have certified letters or packages that ask for a signature confirmation. This is mainly because I know most of the people who I deliver mail to. It hasn’t come back to haunt me, yet. I wouldn’t sign for a domestic registered item or for a Restricted Delivery item. As far as how to file a claim, you could go to a Post Office and inquire about the process or perhaps look at www.usps.com for guidance.
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Jessica, it depends who you ask or are dealing with regards to who is emptying the locked box. If I personally knew you or you could show me some ID if I didn't know you, I'd gladly return the letter if I could easily find it. Sometimes there are hundreds of letters in the blue collection boxes and the carrier who is collecting the mail from that box may or may not have the time, patience, or personality to return your letter to you. It may be worthwhile to just send another envelope with a check in it if you can't retrieve the letter you accidentally put into the collection box without the check. I've never been told that I'm not allowed to return a letter once it is placed in a collection box, but, then again, our training and procedural enforcement is quite poor so that's why the lack of uniformity across the USPS. Thank you for writing.
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Jvitto48, thanks for your question but I’m sorry that I can’t give you any assistance in this matter. I don’t know if your local shop steward or area representative can help with this. I’ve never been too involved with any rte inspections, or if I have, it was so many years ago and I don’t remember. NALC has a 2012 “guide to route inspections” available online as a PDF but it’s 188 pages long and may not even address your question about base parcel amount. I don’t know how the base parcel amount is arrived at. I also don’t know if it includes every scannable parcel. My generic advice is to take all authorized lunches and breaks, as well as one or two bathroom breaks if needed. I know route inspections can make people anxious but my attitude has always been that whatever time it takes is valid as long as you aren’t obviously extending your street time. I’ve received between 1-5 sampling requests daily and I know that is a valid use of time while scanning the flats and letters. Good luck on the inspection. I know that’s easy for me to say not being involved. Thanks for writing.
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Martha, I have no knowledge in the field of hiring and retests for when one fails an LLV test. Since you are applying for a different position at a different location, it's possible they let you retake the exam, but I'm just guessing.
I have no idea about the internal communications of USPS HR and if one dept or location would even know about the other. I'm guessing with the internal HR technology that they might share information about your past applications to the USPS but have no idea what impact that would have for your future hiring prospects. It is very important to learn how to drive the LLV safely and responsibly. I hope you get to take the exam again because I found that once you learn how to operate an LLV safely it becomes second nature even though the steering wheel is on the right side of the vehicle.
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I don't know for sure how it works in your town, but I hope it's similar to where I work. If somebody has a doorslot and would like me to mail a letter, they can leave the letter noticeably hanging out of the door slot and I would take it to be mailed. I admit it is a bit precarious as the letter could fall out before being picked up for delivery. Another option is to put a clothespin or other type of clip near the mail slot in your door and attach the outgoing letter so it will be very visible for the letter carrier to take as outgoing mail. You can't go wrong by finding a blue collection box or going to a Post Office, but I think you can be confident using the above mentioned methods. Thanks for your question.
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I don't know the rule about this Debbie. I would guess that for the safety of the letter carrier it is recommended not to enter an open garage or backyard. I almost always will leave any packages at the front door. If the garage is open and the package can be left there I may consider doing that as well. We have never been told not to deliver a package through and open garage.
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I don't know the answer to this. Most of the time we deliver all of the mail each day that is in our building unless we get backed up with volume or are short on staffing. This may not be the case in the office that delivers your mail. If there is a merchant that you want to go to with a coupon but it arrived late, you could ask the merchant to honor the offer or the business could contact the post office to inquire why their mailing was delivered late. I'm just speculating, but I would think any 3rd Class Mail (the new official term for this will be USPS Marketing Mail) should be delivered within a few days of it being received at the Post Office. Having answered many questions on jobstr, I can see that service consistency varies greatly from office to office and even among the letter carriers in that office.
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