MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I am just speculating that the item may not have even left PR yet. It has been scanned as being processed through the San Juan PR distribution center but that may not mean it has even been loaded onto an aircraft to the mainland USA. There are significant service disruptions for mail going to/from PR due to Hurricane Maria. I don’t have any more information then to just give you this generic answer and to be patient. If you called the USPS customer service phone #, I’m guessing you’d get a similar answer.
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Van, I'm sorry that I don't have any secret tips about casing quickly. By shadow day I guess that means you watch someone while they do their job. I admit when you first see a carrier case with so many addresses and then you have some so much mail to put in the case it is overwhelming. My advice is to not get distracted by outside music or your cellphone. Try to remember where a particular street is on the case. I've found that when you are put in front of a new carrier case it is intimidating, but the more you do it the easier it should become. Do not give up easily as you are just starting your job now at the USPS. I've found it to be a worthwhile career.
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JC, I'm so glad you had a great experience with your letter carrier today. Too often I hear of the opposite happening. I don't know exactly how you'd leave feedback for your letter carrier, but I have 2 suggestions. First, you could go to www.usps.com and look for info on how to contact the USPS. It may just be a general call center but hopefully they'll give you the number or some way to contact your local PO. Another option is to write a letter (I know it's not too common these days) to your local PO, attention: Delivery Supervisor or Postmaster giving praise to your letter carrier and describing what she did to go above and beyond. You don't necessarily need the street address for the PO, just the correct ZIP code for your PO. Using the USPS mobile app or the website you can find the address of your local PO. Thanks for taking the time to give positive feedback.
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Congratulations Mr. fulltime. That's a clever name. As far as any tips or advice I have a few. First, you are there to serve the residents or businesses on the routes, not the regular carrier who normally does the route. This means you don't have to do any favors or anything that the regular asks you to do for the customers. Please just be conscientious about delivering the mail properly and accurately. I'd recommend not going too fast just to get the route done. It's best to go at a consistent moderate pace and don't waste time on your cell phone texting and talking to people when you should be focused on working safely and efficiently. If you aren't sure about a certain delivery or maybe how to do a route, you can ask the regular carrier and hopefully they will help you. I have a route which I deliver daily, but when I have a non-scheduled day, the T6 delivers it. I give my "floater" or "comp person" the information they'd need re: houses where there are vacancies or forwards or dogs to be aware of. If the regular carrier comes in for his non-scheduled day for OT, it's possible (depending on how your office operates) you could be "bumped" off that assigned route for the day and deliver another route in the office. My advice would also be to try to stay out of any office politics if possible. Having the same route to deliver daily, I don't need to know much about what else is happening at the PO. Good luck to you, sir!
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I don't know that they can become a full fledged supervisor as a CCA (city carrier assistant) because that would mean being hired into a career position. A CCA is a non-career position. I've seen at least 2-3 times at the office where I work where a CCA has become a 204(b) which is an acting supervisor. It surprised me at first when this happened but I didn't have an issue with it as I had no desire to be a supervisor/manager. Some coworkers feel it's a bit absurd. The truth is that our staffing levels are so low across the board that nothing surprises me as to who goes where and does what. In our office we currently have one CCA (pregnant) who is doing the work of a 204(b). I don't know her plans once the baby is born and she comes back to work.
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Sarah, if you live on a rural route I believe that is part of their job but not sure. If you have city delivery (which is the type of delivery I do) there is generally no obligation of the letter carrier to accept the package and money and mail it for you. Most people now with access to the internet and printer can print out their own postage label to be put onto a parcel and then given to a letter carrier (who should take the package) for mailing. The program used to be called Click 'N Ship. It is rare that a customer ever asks me to mail a non-prepaid parcel for them. I would say no almost all of the time because I'd have to then mail the package on my own time and don't want to get into a habit of doing that. The bottom line is that you certainly can ask your letter carrier to mail the package for you but not sure what the response will be. Thank you for your question.
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Jvitto58, I don’t know what our manuals say about this situation. I always feel we are given such little guidance on when to drop off a parcel on a relay. I know you are going to have route inspections soon. I don’t have much of a memory of what they are like so I can’t give you my experience. If a parcel doesn’t fit in my satchel, I will generally deliver it when I pass the address. This may be before of after I deliver the relay depending on where the park point is for a particular relay. I don’t flag the mail for addresses that have a parcel. I deliver the mail as I normally would and then deliver the parcel before or after the relay. To be honest, I have a geographically compact route so I often deliver most of my larger parcels before I even begin delivering mail for the day. I know you didn’t ask me this and I definitely don’t recommend doing it on an inspection as it can be considered inefficient or time-wasting. I just like to get the larger items out of my postal delivery vehicle. I try not to circle back with the truck if I can avoid it, but to me there are no absolutes and each day has some different nuances when it comes to parcel delivery. Regarding your route inspection, just try to give a fair effort. Don’t hurry, but don’t be a turtle either. I truly don’t have any great guidance because I’ve rarely, if ever, been involved in one.
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