MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I don’t know anything about the claims process and what type of compensation you’d be entitled to beyond the cost of mailing the item unless you purchased insurance or if the type of mailing has insurance associated with it. The carrier shouldn’t have signed for a restricted delivery item. It shouldn’t break your heart to do this. I’d be more aggravated by not getting a service you paid for. To be honest, I often sign for customers when they have certified letters or packages that ask for a signature confirmation. This is mainly because I know most of the people who I deliver mail to. It hasn’t come back to haunt me, yet. I wouldn’t sign for a domestic registered item or for a Restricted Delivery item. As far as how to file a claim, you could go to a Post Office and inquire about the process or perhaps look at www.usps.com for guidance.
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I don't know the rule about this Debbie. I would guess that for the safety of the letter carrier it is recommended not to enter an open garage or backyard. I almost always will leave any packages at the front door. If the garage is open and the package can be left there I may consider doing that as well. We have never been told not to deliver a package through and open garage.
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Jillian, we are assigned to work at a Post Office in a particular city when we are hired. That city may have just one PO or may have several stations which we can work from. To answer your question, we choose the routes that we want to take based on seniority, which I find to be the fairest way of doing most things. It eliminates any favoritism that could occur and everything is out in the open with regards to seniority. Some carriers choose routes that have more business deliveries while others may prefer to deliver to residences or a combination. Some routes require more walking than others. Some routes are entirely driving and mail is delivered from the postal vehicle directly into a curbside mailbox. In a major urban areas some buildings could be so large that a carriers route is just one building. I have stayed with the first route that I was every able to bid on successfully. My seniority (18 years) would allow me to move onto what are considered more desirable routes when vacancies occur. I'm comfortable in what I do and I know it well and I think it's a fair days work. Some carriers are a lot more picky than others. As you can see it really depends on personalities and what one perceives as desirable. I hope this helps answer your question.
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Congratulations Mr. fulltime. That's a clever name. As far as any tips or advice I have a few. First, you are there to serve the residents or businesses on the routes, not the regular carrier who normally does the route. This means you don't have to do any favors or anything that the regular asks you to do for the customers. Please just be conscientious about delivering the mail properly and accurately. I'd recommend not going too fast just to get the route done. It's best to go at a consistent moderate pace and don't waste time on your cell phone texting and talking to people when you should be focused on working safely and efficiently. If you aren't sure about a certain delivery or maybe how to do a route, you can ask the regular carrier and hopefully they will help you. I have a route which I deliver daily, but when I have a non-scheduled day, the T6 delivers it. I give my "floater" or "comp person" the information they'd need re: houses where there are vacancies or forwards or dogs to be aware of. If the regular carrier comes in for his non-scheduled day for OT, it's possible (depending on how your office operates) you could be "bumped" off that assigned route for the day and deliver another route in the office. My advice would also be to try to stay out of any office politics if possible. Having the same route to deliver daily, I don't need to know much about what else is happening at the PO. Good luck to you, sir!
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Chris, to answer your second question first,we are definitely supposed to walk through yards and across lawns unless a resident or property owner specifically tells us not to. It is the most efficient way to get from house to house without having to walk to the street unless there are fences between houses in their front yards. As far as dog poop situation, I don't know what is legal and not with regards to refusing mail delivery. I would speculate that if there is a chance the letter carrier may walk through it then maybe the note is warranted. On the other hand if the dog feces is on the lawn and you request the carrier not to walk on your lawn as he may step in it that should be a fair compromise. The carrier could also write a carrier alert card for your address which is sorted in your mail daily so when a letter carrier comes upon your house they could be alert for any possible dog poop. The alert card isn't delivered to your house. Instead the letter carrier takes it back to the PO to be used on the next delivery day as a warning card again for your address.
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Jvitto58, I don’t know what our manuals say about this situation. I always feel we are given such little guidance on when to drop off a parcel on a relay. I know you are going to have route inspections soon. I don’t have much of a memory of what they are like so I can’t give you my experience. If a parcel doesn’t fit in my satchel, I will generally deliver it when I pass the address. This may be before of after I deliver the relay depending on where the park point is for a particular relay. I don’t flag the mail for addresses that have a parcel. I deliver the mail as I normally would and then deliver the parcel before or after the relay. To be honest, I have a geographically compact route so I often deliver most of my larger parcels before I even begin delivering mail for the day. I know you didn’t ask me this and I definitely don’t recommend doing it on an inspection as it can be considered inefficient or time-wasting. I just like to get the larger items out of my postal delivery vehicle. I try not to circle back with the truck if I can avoid it, but to me there are no absolutes and each day has some different nuances when it comes to parcel delivery. Regarding your route inspection, just try to give a fair effort. Don’t hurry, but don’t be a turtle either. I truly don’t have any great guidance because I’ve rarely, if ever, been involved in one.
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I am just speculating that the item may not have even left PR yet. It has been scanned as being processed through the San Juan PR distribution center but that may not mean it has even been loaded onto an aircraft to the mainland USA. There are significant service disruptions for mail going to/from PR due to Hurricane Maria. I don’t have any more information then to just give you this generic answer and to be patient. If you called the USPS customer service phone #, I’m guessing you’d get a similar answer.
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