Mailman (City Letter Carrier)

Mailman (City Letter Carrier)

MailmanDave

17 Years Experience

Long Island, NY

Male, 43

I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.

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Last Answer on February 18, 2022

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I live in a hirise. Mail is delivered to a clusterbox on the 1st floor. The new mailman will not permit me to unlock my mailbox and retrieve my mail while he is delivering mail saying that since some of the boxes are unlocked the area is insecure??

Asked by dwdoc over 8 years ago

I probably won't be able to assist you with your specific situation but can't give my opinion. I personally think it's not true and the letter carrier is being a bit difficult. It can be annoying to a letter carrier to be interrupted when distributing mail to the cluster boxes but I suppose there are worse things to worry about. I only deliver mail to a cluster box community on occasion and if someone came up to me I'd use my judgment and likely give them their mail. It's a gated community and know of no mail theft issues whatsoever. In your case you even come with a key so it's clear that you are the resident for a particular mailbox and he shouldn't worrry about you taking from another mailbox. Please keep in mind that this is only opinion and it's not something I go through on a daily basis. In the office where I work, we have received no instructions that I can recall about allowing customers to retrieve mail from their cluster box while the letter carrier is servicing them. Letter carriers are tasked with keeping the mail secure but I think with any level of reasonableness they can do that especially with peole they may know personally. Thanks for your question though I don't know if you'll make any headway with your particular new letter carrier.

My son ordered some items from amazon and forgot to change the address to our new address. We just moved out of our house on June 30th. The new owner refuses to give it directly to me and says legally he has to give it only to the mail person. True?

Asked by Inger about 8 years ago

I don't know what the answer is to your question with respect to legality. Do you even know if the item was delivered by the USPS? There are several companies thar deliver Amazon packages in the area where I work. The new owner would make things a lot easier if they directly gave you the items. If the items are given back to the mail person, the packages may be sent back to Amazon or forwarded to your new address (possibly postage due). I am not sure what the USPS would do with it because consistency within our organization is poor in my opinion. I'm not sure who you could get involved with this to resolve this situation.

What gift should I get my mailman, also will I have the same mailman every day or do mail deliverers do it on certain days and take turns!

Asked by jay over 8 years ago

No gift is necessary for a letter carrier, but if you'd like to give one I'm sure it will be gladly accepted. Most postal routes have the same person deliver it 5 out of the 6 delivery days per week and then someone else fills in on the regular carrier's day off. If there is a staffing shortage some routes may not have the same mailman each day. Anyhow, 2 common gifts I receive for the holidays are cash (average $20) or a gift card to a coffee chan like Dunkin' Donuts or Starbucks. Thanks for asking about this.

I'm going to be out of the country for 3 months this summer and worried about my mailbox becoming too full. If I remember correctly you can only hold mail for 30 days, what should I do to ensure my mail doesn't get returned to the senders? Thanks.

Asked by World Traveler about 9 years ago

Hello World Traveler. You're correct that mail can only be held at the PO for 30 days. I have 3 suggestions for you and hope one can be suitable for you.

1) if you have a neighbor or someone you trust you could have them take your mail and hold it for 3 mos. and you can pick it up when you get home.

2) you could rent a PO Box and have the mail temporarily forwarded to the PO Box. I don't think this idea will work because your mailbox would fill up quickly and it's possible any overflow mail would be returned to the sender. I'm not sure of the procedure for when a leased PO Box gets full.

3) If there is a friend or relative who is willing to accept your mail, you could have your mail temporarily forwarded to their address.

I can't think of any other solutions offhand . You could ask your local PO if they'd be willing to hold the mail for 3 months but I've never seen that done before and technically it's isn't permitted. I think they'd just quote the 30-day maximum rule for holding mail.

Some of your customers are used to getting their mail at the same time everyday. Today there was a lot more mail to sort and deliver, so you are later than usual in making deliveries. One customer is angry because he has been waiting for a cheque. How would you address this situation?

Asked by kirk over 8 years ago

I've never had this situation happen. It's rare for someone to get angry about their mail on the route where I deliver. If I can easily accommodate them and give them their check I would. Where I deliver the mail so few people receive checks on any regular basis. If the situation occurred, I would just remain calm and explain that I can't give them their mail now and when I get to their house or address, I'll gladly give them their mail. The key is to never escalate a situation. Thanks for your question.

I am scheduled to take the Defensive Driving Course... any advice or explanation on what this entails? My research and instructors have given me reason to believe there will be a video and/or an online test.

Asked by Dee almost 9 years ago

I don't know much about the DDC. If I took it at the USPS, I don't remember. There could be a quiz but it's probably not too difficult especially if you've taken a DDC before outside the USPS. Important things are to always wear a seatbelt, don't drive distracted, keep a safe following distance, only back up when necessary, and always turn off the vehicle when getting out of it. I'd imagine there would be some videos. There is an entire procedure to follow each time you leave the USPS delivery vehicle which should be taught to you eventually. It is vital to follow that for safety reasons and stopping preventable accidents. Good luck!

If I'm sending a letter to someone that is in the same zip code as myself and I put the letter in my mailbox to be sent out and when the mailman gets the letter while delivering mail, will the person I'm sending the letter to get it the same day?

Asked by Krissy about 8 years ago

Krissy, thanks for the question. The letter would likely take 2 days to be delivered to the person you are mailing it to even in the same ZIP code. It used to be delivered the next day but mail processing standards for first class mail has been changed from 1 day to 2 days a few years ago. When a letter carrier picks up outgoing mail from a customer, they generally aren't looking at the destination ZIP code. Upon return to the post office, outgoing mail is usually just put in a large hamper and sent to a regional mail processing center. From there it is sorted using automated equipment and takes about 2 days for mail in the same ZIP to be delivered.