MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I'm not sure why the letter carrier would do that without some type of notification that you and your mother don't live there anymore. I don't think the letter carrier should have done that. I guess you could write a note next to the other note with you and your mother's name as well. If that doesn't work, you could also contact the postmaster or delivery supervisor and explain that you still live there. I hope that helps because we shouldn't be deciding whether or not someone lives at a certain address or not. In truth, somebody doesn't have to live at an address there just to have mail accepted there.
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I'm not sure I understand your question but I'll take a guess that you want to know the three main things we do on our job. Our main job is to sort mail (a little bit in the AM) , deliver mail and parcels and collect outgoing mail in a prescribed geographic area. It is most important we do this in a safe, professional, and courteous manner and pay attention to the addresses and deliver the mail properly. It is a fairly simple job in my opinion but can be physically challenging in harsh weather and heavy mail loads. Thank you Jacob for your question.
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I've never had this situation happen. It's rare for someone to get angry about their mail on the route where I deliver. If I can easily accommodate them and give them their check I would. Where I deliver the mail so few people receive checks on any regular basis. If the situation occurred, I would just remain calm and explain that I can't give them their mail now and when I get to their house or address, I'll gladly give them their mail. The key is to never escalate a situation. Thanks for your question.
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It is fine to ask the letter carrier not to walk through the flower beds and then track mud onto your porch. I'll admit I'm not the most considerate person sometimes when walking across lawns and through flowerbeds. I certainly don't want to crush the flowers. Ultimately it's your property and you can request anything you'd like as to how the carrier approaches the mailbox. It's possible that even if your regular carrier adheres to your request any replacement letter carrier my not adhere to your request if they aren't notified by your regular carrier via a "carrier" alert card. Any reasonable letter carrier should understand and adhere to your request.
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I probably won't be able to assist you with your specific situation but can't give my opinion. I personally think it's not true and the letter carrier is being a bit difficult. It can be annoying to a letter carrier to be interrupted when distributing mail to the cluster boxes but I suppose there are worse things to worry about. I only deliver mail to a cluster box community on occasion and if someone came up to me I'd use my judgment and likely give them their mail. It's a gated community and know of no mail theft issues whatsoever. In your case you even come with a key so it's clear that you are the resident for a particular mailbox and he shouldn't worrry about you taking from another mailbox. Please keep in mind that this is only opinion and it's not something I go through on a daily basis. In the office where I work, we have received no instructions that I can recall about allowing customers to retrieve mail from their cluster box while the letter carrier is servicing them. Letter carriers are tasked with keeping the mail secure but I think with any level of reasonableness they can do that especially with peole they may know personally. Thanks for your question though I don't know if you'll make any headway with your particular new letter carrier.
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Re: your orientation, it's good to know its for 5 days. I don't know whether or not that included the driving course. I can't tell you how much things have changed in 17 years. There is a lot more automation of mail and less manual sorting than in the past. Working in Brooklyn I don't know which vehicles are driven. I imagine there are mostly walking routes with a satchel or pushcart, but it will still be necessary to be trained on driving postal vehicles. It usually takes one day or part of one day for driver training and evaluation. I find a lot of negativity among some coworkers and try to steer clear of them as I am a generally positive attitude person. Also, please don't believe all that you hear. People like to spread garbage rumors which could be true but you never know.
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It's very common for people not to check their mailbox daily (me included). If there is mail in there from previous days I generally wouldn't look for any outgoing mail. Outgoing mail should have uncanceled postage and be clearly visible when you open the mailbox. Sometimes people leave the lid open or place the letters vertically to show that they have outgoing mail. If the item has no postage I just leave it there. Other people or companies aren't supposed to leave items in a mailbox but it's common and I just ignore it. Landscapers or oil delivery companies sometimes leave an invoice in the mailbox. Every now and again I forget to take someone's outgoing mail, but not often. Some mailboxes may have a red plastic flag that is put in the "up" position to notify the letter carrier that there may be outgoing mail. Upon collection of the mail, the letter carrier should put the flag in the "down" position. These flags are more common in a rural or suburban delivery environment.
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