Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

What do I do if mail that has a signature confirmation on it has the right street address but the wrong apartment number on it is delivered and signed for by my neighbors who told the mailman that it didnt belong to them, opened and damaged my packag

Asked by Apt 821 almost 10 years ago

I am not sure anything can be done about it. I don't know why the neighbors would sign for the item without knowing who it was for, unless they thought they were doing the intended recipient (you, in this case) a favor. I also don't why your neighbors would open a package that clearly didn't belong to them. You could call or email the sender them that you received the package (which I think you eventually did unless your letter carrier was the one telling you the story) and that the item is damaged. I don't know if the problem can be remediated or not. If the item was sent with insurance, maybe a claim can be filed. Apartment number is sometimes as vital as the street address itself.

436 Votes

We are moving because our Nosey neighbors have driven us nuts. Once we leave, I can foresee the nosey neighbors asking the (very sweet and friendly) mailman where we moved. Is there anything to prevent him from giving them our new address?

Asked by Marian almost 10 years ago

That is unfortunate that you need to move because of nosey neighbors. Your mailman should not be giving any information whatsoever to the nosey neighbors as to where you moved to. I don't have access to the new address when someone moves. I mean there is probably a way for a clerk or supervisor to access the computerized forwarding system and find out someone's new address but in general the letter carrier isn't given this information. In our office the letter carrier just gets notification via a white sticker given to us by a clerk that a certain person or family has moved as of such date and to begin submitting their mail for forwarding. I can't say for sure there is anyway to prevent your very sweet and friendly mailman from trying to internally find out that information but they shouldn't be doing that and it is a violation of our rules to be giving out that confidential information.

435 Votes

Been getting message on scanner when scanning a parcel on street, "is this a duplicate mail piece" scanner icon says no, so when l press enter it goes to barcode so l scan delivered. Is that right, bc when I hit yes in another instance comes up 2,

Asked by jrvitto48 over 9 years ago

You are doing it correctly by choosing "no" when the question comes on the MDD asking "is this a duplicate mailpiece". The next screen should say "label scanned in error" and then let you choose "delivered". I get this message when I accidentally have scanned a mailpiece twice in a row. The scanner is asking if you have 2 mail pieces with the same USPS tracking number which shouldn't happen. It has nothing to do whether or not it was ever scanned in the office by a clerk. The MDD doesn't hold that information. I think the only time you'd get two packages with identical tracking numbers is if the mailer printed out the same label twice and attached it to two separate items. This would be cheating the USPS out of revenue. I've seen this happen before but it is rare.

433 Votes

What gift should I get my mailman, also will I have the same mailman every day or do mail deliverers do it on certain days and take turns!

Asked by jay about 9 years ago

No gift is necessary for a letter carrier, but if you'd like to give one I'm sure it will be gladly accepted. Most postal routes have the same person deliver it 5 out of the 6 delivery days per week and then someone else fills in on the regular carrier's day off. If there is a staffing shortage some routes may not have the same mailman each day. Anyhow, 2 common gifts I receive for the holidays are cash (average $20) or a gift card to a coffee chan like Dunkin' Donuts or Starbucks. Thanks for asking about this.

433 Votes

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Hit yes the package number comes up two times. So confused so hot enter gets delivered. Do l hit yes or no, how do l know it's was scanned, it should be scanned in office by clerk so why does it come up duplicate?

Asked by jrvitto48 over 9 years ago

Funny that this is kind of a duplicate question and we are talking about duplicates. You are doing it correctly by choosing "no" when the question comes on the MDD asking "is this a duplicate mailpiece". The next screen should say "label scanned in error" and then let you choose "delivered". I get this message when I accidentally have scanned a mailpiece twice in a row. The scanner is asking if you have 2 mail pieces with the same USPS tracking number which shouldn't happen. It has nothing to do whether or not it was ever scanned in the office by a clerk. The MDD doesn't hold that information. I think the only time you'd get two packages with identical tracking numbers is if the mailer printed out the same label twice and attached it to two separate items. This would be cheating the USPS out of revenue. I've seen this happen before but it is rare.

432 Votes

Can postman have rounds that include their own address?

Asked by Keri over 9 years ago

I don't know of any rule against this. I haven't seen it in my office much (or at all) but several letter carriers (4 I think) live in the towns where we service.

432 Votes

Can the mailman decide whether or not you live at an address he is stop delivering mail to both me and my mother but still delivers to our roommate. as far as to write a note with side the mailbox with the roommates last name and " only "next to it.

Asked by Michelle almost 9 years ago

I'm not sure why the letter carrier would do that without some type of notification that you and your mother don't live there anymore. I don't think the letter carrier should have done that. I guess you could write a note next to the other note with you and your mother's name as well. If that doesn't work, you could also contact the postmaster or delivery supervisor and explain that you still live there. I hope that helps because we shouldn't be deciding whether or not someone lives at a certain address or not. In truth, somebody doesn't have to live at an address there just to have mail accepted there.

430 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

What do I do if mail that has a signature confirmation on it has the right street address but the wrong apartment number on it is delivered and signed for by my neighbors who told the mailman that it didnt belong to them, opened and damaged my packag

We are moving because our Nosey neighbors have driven us nuts. Once we leave, I can foresee the nosey neighbors asking the (very sweet and friendly) mailman where we moved. Is there anything to prevent him from giving them our new address?

Been getting message on scanner when scanning a parcel on street, "is this a duplicate mail piece" scanner icon says no, so when l press enter it goes to barcode so l scan delivered. Is that right, bc when I hit yes in another instance comes up 2,

What gift should I get my mailman, also will I have the same mailman every day or do mail deliverers do it on certain days and take turns!

Also on Jobstr...

Hit yes the package number comes up two times. So confused so hot enter gets delivered. Do l hit yes or no, how do l know it's was scanned, it should be scanned in office by clerk so why does it come up duplicate?

Can postman have rounds that include their own address?

Can the mailman decide whether or not you live at an address he is stop delivering mail to both me and my mother but still delivers to our roommate. as far as to write a note with side the mailbox with the roommates last name and " only "next to it.

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

What do I do if mail that has a signature confirmation on it has the right street address but the wrong apartment number on it is delivered and signed for by my neighbors who told the mailman that it didnt belong to them, opened and damaged my packag

We are moving because our Nosey neighbors have driven us nuts. Once we leave, I can foresee the nosey neighbors asking the (very sweet and friendly) mailman where we moved. Is there anything to prevent him from giving them our new address?

Been getting message on scanner when scanning a parcel on street, "is this a duplicate mail piece" scanner icon says no, so when l press enter it goes to barcode so l scan delivered. Is that right, bc when I hit yes in another instance comes up 2,

What gift should I get my mailman, also will I have the same mailman every day or do mail deliverers do it on certain days and take turns!

Also on Jobstr...

Hit yes the package number comes up two times. So confused so hot enter gets delivered. Do l hit yes or no, how do l know it's was scanned, it should be scanned in office by clerk so why does it come up duplicate?

Can postman have rounds that include their own address?

Can the mailman decide whether or not you live at an address he is stop delivering mail to both me and my mother but still delivers to our roommate. as far as to write a note with side the mailbox with the roommates last name and " only "next to it.

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