MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Okay, I believe it. The contract is only as good as the mgmt and the workforce and shop stewards agree to enforce it. I see things that happen in my office which may not be the correct thing if the contract were followed to the letter, but they seem like rational solutions. It's a tricky balance in our office due to chronic short staffing and incompetence of both supervisors and coworkers. Some workers are very dedicated and do the job well. They don't need to be superstars. Others seem to purposefully work against the system and try to make everything as difficult and slow and crappy as possible. They often tend to the loudest, least mature, and least educated.
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If a neighborhood has cluster boxes, it's usually a group of 6-30 addresses per cluster box. I actually made up that number. Where I deliver to cluster boxes, they range from 4-16 addresses per cluster box. As the letter carrier, I have a key which opens up the cluster box fully and then i can sort all of the mail for those addresses at one time. The boxes are usually well labeled inside (with the cluster panel open) to know where to put the mail. It's important for the letter carrier to know whether to put the mail either above or below the address if the slots are stacked vertically. I have seen my fellow letter carriers, and I'm sure myself make errors in deliveries to cluster boxes. I also live in an apartment building where mail is delivered into cluster boxes near the elevators. It can get more tedious than walking from door to door delivering mail but it is more efficient to deliver mail to cluster box units.
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It depends on the letter carrier if that happens or not. If I were delivering mail to an address and the mail was just sitting there not being retrieved by anyone and then I received a change of address/forwarding order I would go back and retrieve any forwardable mail and submit it through our forwarding system. I don't know if other letter carriers would be as diligent but I hope they would be. For this reason it's best to put in a forwarding request ahead of the date you want it to be effective because it could take a week or so before the mail begins to be forwarded to the new address.
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You are doing it correctly by choosing "no" when the question comes on the MDD asking "is this a duplicate mailpiece". The next screen should say "label scanned in error" and then let you choose "delivered". I get this message when I accidentally have scanned a mailpiece twice in a row. The scanner is asking if you have 2 mail pieces with the same USPS tracking number which shouldn't happen. It has nothing to do whether or not it was ever scanned in the office by a clerk. The MDD doesn't hold that information. I think the only time you'd get two packages with identical tracking numbers is if the mailer printed out the same label twice and attached it to two separate items. This would be cheating the USPS out of revenue. I've seen this happen before but it is rare.
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Funny that this is kind of a duplicate question and we are talking about duplicates. You are doing it correctly by choosing "no" when the question comes on the MDD asking "is this a duplicate mailpiece". The next screen should say "label scanned in error" and then let you choose "delivered". I get this message when I accidentally have scanned a mailpiece twice in a row. The scanner is asking if you have 2 mail pieces with the same USPS tracking number which shouldn't happen. It has nothing to do whether or not it was ever scanned in the office by a clerk. The MDD doesn't hold that information. I think the only time you'd get two packages with identical tracking numbers is if the mailer printed out the same label twice and attached it to two separate items. This would be cheating the USPS out of revenue. I've seen this happen before but it is rare.
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I don't know of any rule against this. I haven't seen it in my office much (or at all) but several letter carriers (4 I think) live in the towns where we service.
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It has been many years since I've had orientation so I can't tell you exactly what it's about. If I remember correctly, it was 3 days long (usually not at the office where you will be a CCA) which included a carrier academy where you "practice" sorted some mail and learn a lot about working safely including how to avoid dog confrontations. You also learn about the different classes of mail and how to forward mail and how to handle express mail and certified mail. Once you report to an office you may be assigned a trainer who may take you around for 3 days with them to deliver a route. Also please remember that as a CCA you may be required to work Sundays and Holidays to deliver Amazon parcels if your office/area participates in that program. You really need to be flexible in the number of hours and which hours you will be asked to work. Thanks for your questions and keep them coming if you think of anything else. Please remember that I'm just basing these answers at my experience at my Post Office. As they say online, YMMV (your mileage may vary).
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