MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I probably won't be able to assist you with your specific situation but can't give my opinion. I personally think it's not true and the letter carrier is being a bit difficult. It can be annoying to a letter carrier to be interrupted when distributing mail to the cluster boxes but I suppose there are worse things to worry about. I only deliver mail to a cluster box community on occasion and if someone came up to me I'd use my judgment and likely give them their mail. It's a gated community and know of no mail theft issues whatsoever. In your case you even come with a key so it's clear that you are the resident for a particular mailbox and he shouldn't worrry about you taking from another mailbox. Please keep in mind that this is only opinion and it's not something I go through on a daily basis. In the office where I work, we have received no instructions that I can recall about allowing customers to retrieve mail from their cluster box while the letter carrier is servicing them. Letter carriers are tasked with keeping the mail secure but I think with any level of reasonableness they can do that especially with peole they may know personally. Thanks for your question though I don't know if you'll make any headway with your particular new letter carrier.
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The letter carrier shouldn't be putting your former neighbors mail in your mailbox just because they moved out without putting in a forwarding request. After all, it's not your mail and you have nothing to do with it. After awhile, the letter carrier should empty the mailbox, discard any standard mail (advertising mail of a certain class) and return any first and second class mail as "unable to forward" to the sender. At the PO, that address or unit should be marked as "vacant" so no mail is left there unless a new tenant or homeowner moves in. We shouldn't be delivering mail to addresses known to be vacant. You may leave a note note mailbox saying something to the effect "please don't leave any mail for (insert your neighbors name and/or address) in my mailbox. Thank you." If that doesn't work, you may contact your post office and mention this to a manager or delivery supervisor. From what you've described , the letter carrier(s) serving your area is quite unprofessional and doesn't care to address the issue of the mailbox overflowing.
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Generally that would be correct. If the PO is closed due to poor weather conditions it would usually mean our whole retail and delivery operations have been suspended. I don't know if there are still processing operations going on at the mail plants. It isn't too common for us to suspend delivery for an entire day, but in blizzards or states of emergency, it could be necessary for us to do so.
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I'm not sure I understand your question but I'll take a guess that you want to know the three main things we do on our job. Our main job is to sort mail (a little bit in the AM) , deliver mail and parcels and collect outgoing mail in a prescribed geographic area. It is most important we do this in a safe, professional, and courteous manner and pay attention to the addresses and deliver the mail properly. It is a fairly simple job in my opinion but can be physically challenging in harsh weather and heavy mail loads. Thank you Jacob for your question.
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It has been many years since I've had orientation so I can't tell you exactly what it's about. If I remember correctly, it was 3 days long (usually not at the office where you will be a CCA) which included a carrier academy where you "practice" sorted some mail and learn a lot about working safely including how to avoid dog confrontations. You also learn about the different classes of mail and how to forward mail and how to handle express mail and certified mail. Once you report to an office you may be assigned a trainer who may take you around for 3 days with them to deliver a route. Also please remember that as a CCA you may be required to work Sundays and Holidays to deliver Amazon parcels if your office/area participates in that program. You really need to be flexible in the number of hours and which hours you will be asked to work. Thanks for your questions and keep them coming if you think of anything else. Please remember that I'm just basing these answers at my experience at my Post Office. As they say online, YMMV (your mileage may vary).
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It is fine to ask the letter carrier not to walk through the flower beds and then track mud onto your porch. I'll admit I'm not the most considerate person sometimes when walking across lawns and through flowerbeds. I certainly don't want to crush the flowers. Ultimately it's your property and you can request anything you'd like as to how the carrier approaches the mailbox. It's possible that even if your regular carrier adheres to your request any replacement letter carrier my not adhere to your request if they aren't notified by your regular carrier via a "carrier" alert card. Any reasonable letter carrier should understand and adhere to your request.
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Most letter carriers wear a USPS-funded and approved uniforms. After a few months of employment, we are given an annual allowance to buy uniforms which includes outerwear, footwear, and other accessories. If you are a rural carrier or a newer carrier, you may wear your own clothes. If you did a web search for USPS City Letter Carrier uniforms and clicked on "images", it should give you a good idea of what a uniform looks like.
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