MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I'll tell you what I do in this situation (which is common) but I can't say what each carrier will do and I'm sure it also varies by location. We deliver many parcels that won't fit into a mailbox. I bring the item to the front door of the house and leave it on the side of the door. I rarely ring a door bell since I don't need to see anybody to give the mail to. I also work in a neighborhood where mail/package theft is close to non-existent. If you live an apartment building or an area where mail can't just be left near a front door then the letter carrier might leave a PS 3849 Delivery Notice/Reminder/Receipt to notify the recipient that we have mail for you to retrieve from the PO or allow you to authorize delivery and leave mail at a specified location.
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If you want to apply to be a letter carrier, the process begins at www.usps.com and look for an employment or careers tab. It has been many years since I applied so I don't know the process now. There is an exam, interview, and medical (including a drug test). I don't believe the process is that difficult based on the quality of employees that I've seen get hired lately. If you are hired as a City Carrier Assistant (CCA), you can expect to start out just filling in where needed when routes are overburdened with mail or carriers are out for some reason (injury, vacation, jury duty, military service). It means being very flexible with your schedule and sometimes working as much as 7 days/week. We have regular mail delivery Mon-Sat and then some offices deliver Amazon.com parcels on Sunday. You can apply anytime for the position so I wouldn't necessarily drop college right away. Earning a degree can make you more marketable in other feels. Working as a letter carrier doesn't require any higher education as far as I know. When you start out the pay is approximately $16/hr and there are virtually zero benefits except a small amount of paid time off. There is hardly any guarantee of hours to work and it could take awhile before you become a full-time regular employee which can be worthwhile. I do really like the job, but I did get a bachelors degree many years earlier. I didn't know what career I wanted to have and ultimately wound up at the USPS when I was 27 years old with a lot of encouragement from my father and friends. Working safely and accurately are two important attributes to the job. Good luck to you and please post any more questions you may have!
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I'd recommend that if you received the mail for someone who previously lived at your residence but didn't put in a forward for you to put the mail back in your mailbox and you can write on it "moved" or "doesn't live here anymore". The letter carrier should take it and not redeliver it to you. You also have the option to discard since nobody would really know but I feel that is the wrong thing to do. By putting the mail back in the mailbox you alert the letter carrier that the person has moved from that address.
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Thanks for the compliment PK. I've been delivering mail for more than 16 years now. I've had a lot of personal ups and downs, mostly off the job, but glad to have continued to work and have the job security of the USPS. If you mean delivering mail for 7 hours, I think that would be hard for most people. But if you mean 7 hours street time that is a bit different because then you'd factor in loading time,lunch and breaks and travel time to/from your route. The route I deliver is approximately 6:40 total but only 5:20 Apprx is actually delivering mail. It's not too exhausting except if the mail load is heavy. My hints are to try to be as organized as you can, don't engage in too much small talk with the customers, and get a good nights rest and have a healthy breakfast. That all works for me. Everybody is different plus the difficulty of the route may vary between cities. I deliver on a flat terrain besides walking up steps to the mailboxes. If you have to walk a lot of hills that could make you more tired. Good luck to you and what might be a 7-hour route could take you longer or shorter based on the above factors.
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Liz, I am no expert in giving advice on how to get more work as an RCA. I believe if you work, you get one-day of pay. There are no partial days. The nature of being a Rural Carrier Asssociate is that there are no guarantees of hours that I'm aware of per week. You are utilized to cover days off for career rural carriers if they call in sick, have annual leave, or have a day off each week or every other week. It can be frustrating not getting much work. My advice is to have a great attitude, be prompt in your attendance for work and do as accurate a job as possible when delivering the mail. Each office is different in how much work the employees get, especially when it's a non-career position like RCA or CCA (City Carrier Assistant). If there are CCA positions available nearby, you may want to consider it. They may work more frequently and can be paid for part of a workday if there are only a few hours of work available. From what I observe and read on FB groups, most CCAs are overworked, not underworked (which is your situation). Another option is to see if any RCA work is available in nearby Post Offices. We have one RCA who works in at least 2 Post Offices. Please mention to the manager or Postmaster that you are eager to have any available work as an RCA. Good luck and please be patient. You are brand new to the USPS.
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It's pretty rare but sometimes a phone number is printed on the outside of the envelope. I've never heard of a mailman calling a customer to tell him about a certified letter but that doesn't mean it can't happen. If we can't deliver a certified letter the normal procedure is to leave a form called a PS 3849 in your mail receptacle informing you of our delivery attempt and how to go about receiving the certified letter. If I were you I'd ignore the VM unless they were very specific and it's something you were expecting. They also could have looked up your phone number but it's not part of our normal procedure and if it was a mobile # it wouldn't show up on any directory.
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I sign customer's names on accountable mail or packages that need a signature if I know them and they'd likely want that done. I frequently do this but technically it's not allowed unless the recipient has given previous written authorization to do this. So far, it's never been a problem in my career that I've signed for an item, but I don't expect others to do the same. As far as if this can screw over a customer, I don't know. I suppose if you signed for a package for a customer and then never delivered it to them it could be a problem. I think in that case the letter carrier would be questioned because the intended recipient never received the item and will say it's not their signature on the PS 3849 or electronic signature record.
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