Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

when can a mail carrier place your mail on hold without giving you notice

Asked by jennifer about 11 years ago

I don't know the policy on this as I've never thought to put someone's mail on hold without their authorization. I suppose this could come about if their mailbox was full and the carrier couldn't deliver any more mail to that address. In that case maybe a letter carrier would hold any future mail at the PO for a certain amount of time and then possibly return that mail to the sender with the endorsements "mailbox full". A letter carrier can also hold the mail at the PO if your mailbox is inaccessible due to snow. They will usually deliver all of the accumulated mail within a couple of days of the mailbox becoming accessible. We had that situation occur at our PO this past winter when snow prevented some of the driving (mounted) route carriers from being able to drive up to a mailbox without getting out of their LLV.

595 Votes

Are you supposed to carry an ink pen so letters that require one can be, and you can carry on with your day, or is it the recipients responsibility to have an ink pen?

Asked by Gayle over 10 years ago

Are you referring to having a pen for a signature of accountable mail like a certified or registered item? I would say we are supposed to carry a pen because we sometimes have to leave a notice that we attempted a delivery but were not able to leave the item for whatever reason. With the current mail data collection device items can be signed for directly on an electronic screen with a stylus or fingernail. No pen is required unless the sender has requested a return receipt to be signed. Basically it is good practice to carry a pen at all times while delivering the mail.

595 Votes

I ordered an item on Ebay which was to be sent from China to Canada. After being over due I checked my Ebay invoice and discovered I spelled Churchill as Churchhill. Everything else being correct is that typo enough to cause delivery problems.

Asked by Dan over 10 years ago

Your typo of putting Churchhill instead of Churchill on the eBay order shouldn't cause any delivery issues. Items mailed often have spelling errors and typos. As long as the postal service personnel can figure out what was meant by the mailer or be able to decipher unclear handwriting, the item will usually be delivered properly. The delay in the delivery is probably for another reason, but I don't know what that is. I presume the item wasn't sent with any tracking number or that would be able to provide you with some more guidance as to where the item is.

594 Votes

Is there a second seat in the mail truck???

Asked by Emily almost 11 years ago

In the LLV, which is the most common vehicle for delivery that is used, there is no second seat. The exception to that is that at our post office we up have 1 Long Life Vehicle with a seat in the cargo area which is behind the mail tray that is in the front left of the vehicle. We use that vehicle as a spare in case one breaks down or is needed by auxiliary help. The other reason it is used is when a supervisor comes with you for the day to inspect your route delivery. Sometimes they will follow you in their own car, but they often will just sit in the second seat. The cargo area opens up to the drivers area with a sliding door which I leave open all of the times.

594 Votes

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I got a voicemail saying "This is your mailman, I've got certified mail for. Are you home?" I live in an apartment complex. How did the mailman get my phone number?

Asked by Asmabone1 almost 11 years ago

It's pretty rare but sometimes a phone number is printed on the outside of the envelope. I've never heard of a mailman calling a customer to tell him about a certified letter but that doesn't mean it can't happen. If we can't deliver a certified letter the normal procedure is to leave a form called a PS 3849 in your mail receptacle informing you of our delivery attempt and how to go about receiving the certified letter. If I were you I'd ignore the VM unless they were very specific and it's something you were expecting. They also could have looked up your phone number but it's not part of our normal procedure and if it was a mobile # it wouldn't show up on any directory.

593 Votes

I did a coa for October 9 to stop mail at old place and start mail at new place for same date. My question is why did I get a no vacant slip in mailbox on October 6? And does that mean my mail will be forwarded to new address or on hold at post offic

Asked by Sandy over 10 years ago

I am not sure why this happened and what will happen to your mail for the 3 days you mentioned. It should have been delivered until 10/8 as far as I know. After that, the forwarding should commence to your new address and will probably be a few more days before any forwarded mail arrives there. It's possible your "old" post office is holding the mail until 10/9 to forward it but I can't say for sure. I don't know if you have time to go to the PO to ask them why this happened and it's possible that by the time you find out it will almost be 10/9 and the mail will have been forwarded.

593 Votes

The mailman just knocked on our door and asked my name and I said yes that's me. He did not give me anything he only said the form he was holding was for him to report something and he left. Now I'm worried what it was he needed to report?

Asked by Michael Peterson over 10 years ago

Thanks for your question. We do sometimes get requests from attorneys or collection agencies or process servers which ask us to verify if a certain name received mail at a certain address. I don't know what the form is called but I believe this is legal as long as the proper procedures are followed by the requesting party. They will also ask if they have moved and, if so, what is the new address for the person in question. I receive these forms not too often. If I do get this written request, I just tell the registry clerk or supervisor what the status is of that name because I pretty much know all the names of people who receive mail on my postal route. As far as I know it's usually for a legal matter or debt recovery issue.

593 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

when can a mail carrier place your mail on hold without giving you notice

Are you supposed to carry an ink pen so letters that require one can be, and you can carry on with your day, or is it the recipients responsibility to have an ink pen?

I ordered an item on Ebay which was to be sent from China to Canada. After being over due I checked my Ebay invoice and discovered I spelled Churchill as Churchhill. Everything else being correct is that typo enough to cause delivery problems.

Is there a second seat in the mail truck???

Also on Jobstr...

I got a voicemail saying "This is your mailman, I've got certified mail for. Are you home?" I live in an apartment complex. How did the mailman get my phone number?

I did a coa for October 9 to stop mail at old place and start mail at new place for same date. My question is why did I get a no vacant slip in mailbox on October 6? And does that mean my mail will be forwarded to new address or on hold at post offic

The mailman just knocked on our door and asked my name and I said yes that's me. He did not give me anything he only said the form he was holding was for him to report something and he left. Now I'm worried what it was he needed to report?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

when can a mail carrier place your mail on hold without giving you notice

Are you supposed to carry an ink pen so letters that require one can be, and you can carry on with your day, or is it the recipients responsibility to have an ink pen?

I ordered an item on Ebay which was to be sent from China to Canada. After being over due I checked my Ebay invoice and discovered I spelled Churchill as Churchhill. Everything else being correct is that typo enough to cause delivery problems.

Is there a second seat in the mail truck???

Also on Jobstr...

I got a voicemail saying "This is your mailman, I've got certified mail for. Are you home?" I live in an apartment complex. How did the mailman get my phone number?

I did a coa for October 9 to stop mail at old place and start mail at new place for same date. My question is why did I get a no vacant slip in mailbox on October 6? And does that mean my mail will be forwarded to new address or on hold at post offic

The mailman just knocked on our door and asked my name and I said yes that's me. He did not give me anything he only said the form he was holding was for him to report something and he left. Now I'm worried what it was he needed to report?

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