MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I must first start with my disclaimer that we are poorly trained in what the regulations or SOP are when it comes to certain situations that come up. I can't say what is legal or not regarding your question. I do think it is inappropriate for the postal worker to ask you anything about returning mail.
You don't need to explain to any USPS employee why you are returning the mail. It is none of our business. As long as it is an unopened, first-class letter, you should be able to just write "refused" on it and have it returned. Personally I would just discard any unwanted mail. I've received debt collection letters in the past and have just ignored them and not returned them. There are certain classes of mail where we won't return to the sender because the sender has paid a pre-sorted standard rate (which is lower than the first-class rate). In that case, we just recycle any unwanted mail.
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I don't know the policy on this as I've never thought to put someone's mail on hold without their authorization. I suppose this could come about if their mailbox was full and the carrier couldn't deliver any more mail to that address. In that case maybe a letter carrier would hold any future mail at the PO for a certain amount of time and then possibly return that mail to the sender with the endorsements "mailbox full". A letter carrier can also hold the mail at the PO if your mailbox is inaccessible due to snow. They will usually deliver all of the accumulated mail within a couple of days of the mailbox becoming accessible. We had that situation occur at our PO this past winter when snow prevented some of the driving (mounted) route carriers from being able to drive up to a mailbox without getting out of their LLV.
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I'm not really sure how to answer this question because I would have suggested speaking with the letter carrier or delivery supervisor to make it clear where your apt. is and that you have no access to the packages in the front of the house as the gate is locked and you have no key. You have already done that according to your question. Is the rear apt. accessible to the letter carrier without the key? Where does the mail get delivered to? is it safe to go to the rear of the house? I agree that it's lousy that the carrier just throws the parcels to the front. Possibly a replacement letter carrier delivering the route doesn't realize they can go to the rear even though the packages say so. I would contact the PO and say that situation hasn't been resolved. I'm not sure how much help they will be but you deserve a clear answer and good service from us.
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I'll tell you what I do in this situation (which is common) but I can't say what each carrier will do and I'm sure it also varies by location. We deliver many parcels that won't fit into a mailbox. I bring the item to the front door of the house and leave it on the side of the door. I rarely ring a door bell since I don't need to see anybody to give the mail to. I also work in a neighborhood where mail/package theft is close to non-existent. If you live an apartment building or an area where mail can't just be left near a front door then the letter carrier might leave a PS 3849 Delivery Notice/Reminder/Receipt to notify the recipient that we have mail for you to retrieve from the PO or allow you to authorize delivery and leave mail at a specified location.
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Help Desk Technician
Does it get aggravating answering people's dumb questions all day long?
Certified Nurse Aide
What's it like going into a room in the morning to find someone dead?
Architectural Project Manager
Were there any structural deficiencies in the Twin Towers that made them fall?
If I were in motion, I'd safely pull over, put on my four-way flashers, and then get out to investigate. It's possible that my gas cap is hanging out the side of the LLV, the back gate isn't secure, or maybe I'm dragging something. It could also be something that I haven't thought of. If the motorist is still around I'd ask them what they are pointing out. If it seemed to be some type of phony diversion tactic, I'd try to get far away from the motorist pointing and then investigate safely.
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I generally don't wear winter boots but I wear rubber overshoes if there is snow on the ground. These are the same thing I'd wear if it were raining outside. The brand I use is Tingley and they come in at least 3 dfferent height overshoes. They aren't really warm so I wear thermal socks in the winter so my feet and toes don't freeze.
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I've never heard of your pay getting docked for not delivering mail on time. I think only Express Mail (aka Priority Mail Express) does have a delivery time guarantee and the sender can request a refund if that commitment isn't met. We can get disciplined at our office (letter of warning/suspension/termination) if we fail to deliver a time guarantee mail item, but I've rarely ever heard of anyone getting anything beyond a warning for this. This type of mail is a premium service so we must give it our utmost attention and care. Good luck in orientation. Here is just a life lesson in general: Don't believe everything you hear. I'm a big skeptic in so much I hear at work unless a reliable source. I actually might annoy people because I believe so little at times.
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