MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I'm not really sure how to answer this question because I would have suggested speaking with the letter carrier or delivery supervisor to make it clear where your apt. is and that you have no access to the packages in the front of the house as the gate is locked and you have no key. You have already done that according to your question. Is the rear apt. accessible to the letter carrier without the key? Where does the mail get delivered to? is it safe to go to the rear of the house? I agree that it's lousy that the carrier just throws the parcels to the front. Possibly a replacement letter carrier delivering the route doesn't realize they can go to the rear even though the packages say so. I would contact the PO and say that situation hasn't been resolved. I'm not sure how much help they will be but you deserve a clear answer and good service from us.
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I am not sure if you can. An option is to contact the sender by phone or another means and request to not be sent any mail. If the mail is First class you can write "refused" on the envelope and it will be returned to the sender. Generally any mail that is sent as Presorted Standard (bulk mail) will just get discarded at the local PO if you write "refused" on the mail. The sender would never know you didn't want that mail. I'd just recommend that you discard/recycle any mail you don't want. For the most part customers I deliver mail to don't refuse many letters and probably just throw away anything they don't want. If they give it back to me I handle it as above (either discard the PO where I work or return it to the sender).
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I don't know anything about how a route is established and what it would take to get it changed from a riding route to a walking route. Do you know if they are city or rural letter carriers who deliver your mail? Normally if a carrier is driving in a delivery vehicle and the mailboxes are at the street they should be able to approach and leave the mailbox without having to get out of their delivery vehicle to affect delivery. If a car is parked in the way and the letter carrier can't reach the mailbox without getting out of their delivery vehicle they have the option to skip delivery and attempt it the next day hoping there will be clear access. I am not familiar with an area where some houses are riding and some are walking when they are near each other. Usually it's one or the other. For example, all of my deliveries are to a mailbox which is usually attached to an actual residence so I walk between delivery points. Other carriers stay in their delivery vehicle and put mail in mailboxes which are along a road or curb. This is also known as curbside delivery. My suggestion would be to call the post office and speak to a delivery supervisor or manager about this. I don't know if they will be of any help. Is it possible for you to move your car or even the mailbox so the letter carrier can more easily gain access to the mailbox? You shouldn't have to go without mail delivery but there are certain regulations to be followed so the letter carrier can do their job in an efficient and safe manner.
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Are you referring to having a pen for a signature of accountable mail like a certified or registered item? I would say we are supposed to carry a pen because we sometimes have to leave a notice that we attempted a delivery but were not able to leave the item for whatever reason. With the current mail data collection device items can be signed for directly on an electronic screen with a stylus or fingernail. No pen is required unless the sender has requested a return receipt to be signed. Basically it is good practice to carry a pen at all times while delivering the mail.
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I can't quote the statute that says it is illegal for the letter carrier to discuss with others the fact that your sister was in jail, however it is entirely inappropriate and probably against postal regulations re: sanctity and confidentiality of the mail. I see mail going to/from prison while delivering the mail but never say a word to anybody about it. I'm not sure if you want to discuss it with your letter carrier to tell him how wrong it was to say anything to anybody. I also don't know it it would go anywhere if you complained to the USPS about his behavior. Legally, you may also need proof or witnesses if in fact it is illegal what the letter carrier divulged to others. I know I'd be very upset if I found out my letter carrier was talking about things they should be confidential about, but not sure what avenue I would take to resolve it.
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The answer depends on the individual letter carrier and their initiative to do this. I don't know of any rule that says what we should do if mail isn't being taken in at an address. I'm not sure why mail is left between the screen and front door instead of a door slot unless the door slot is too small or difficult to use. I have rarely taken mail back to the PO if residents are away. I just follow their directions and if they didn't inform me to hold the mail, I don't.
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I was looking at the USPS website about Priority Mail Express and it says that there is a guaranteed delivery date but it's not available in all areas to be exactly the next day. We used to deliver Express Mail on Sunday but that may be only available in certain places. If you sent the item out on Friday it was possibly past the deadline for Saturday delivery and the destination PO may not offer Sunday Priority Mail express delivery. In this case the item you mailed will be delivered Monday. There is a decent amount of information about Priority Mail Express on USPS.com. Be sure to read the disclaimers as it pertains to service being available 365 days per year.
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