Mailman (City Letter Carrier)

Mailman (City Letter Carrier)

MailmanDave

17 Years Experience

Long Island, NY

Male, 43

I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.

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Last Answer on February 18, 2022

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I am in carrier orientation. I was told if I don't deliver mail on time that has a time guarantee my pay will be docked. Is this true?

Asked by Diane over 10 years ago

I've never heard of your pay getting docked for not delivering mail on time. I think only Express Mail (aka Priority Mail Express) does have a delivery time guarantee and the sender can request a refund if that commitment isn't met. We can get disciplined at our office (letter of warning/suspension/termination) if we fail to deliver a time guarantee mail item, but I've rarely ever heard of anyone getting anything beyond a warning for this. This type of mail is a premium service so we must give it our utmost attention and care. Good luck in orientation. Here is just a life lesson in general: Don't believe everything you hear. I'm a big skeptic in so much I hear at work unless a reliable source. I actually might annoy people because I believe so little at times.

I ordered an item on Ebay which was to be sent from China to Canada. After being over due I checked my Ebay invoice and discovered I spelled Churchill as Churchhill. Everything else being correct is that typo enough to cause delivery problems.

Asked by Dan over 10 years ago

Your typo of putting Churchhill instead of Churchill on the eBay order shouldn't cause any delivery issues. Items mailed often have spelling errors and typos. As long as the postal service personnel can figure out what was meant by the mailer or be able to decipher unclear handwriting, the item will usually be delivered properly. The delay in the delivery is probably for another reason, but I don't know what that is. I presume the item wasn't sent with any tracking number or that would be able to provide you with some more guidance as to where the item is.

My sister was recently in jail. Our mail carrier saw letters from us going to her at the jail and has been telling a lot of people about her being in jail. Is this legal for him to do?

Asked by Gregory over 10 years ago

I can't quote the statute that says it is illegal for the letter carrier to discuss with others the fact that your sister was in jail, however it is entirely inappropriate and probably against postal regulations re: sanctity and confidentiality of the mail. I see mail going to/from prison while delivering the mail but never say a word to anybody about it. I'm not sure if you want to discuss it with your letter carrier to tell him how wrong it was to say anything to anybody. I also don't know it it would go anywhere if you complained to the USPS about his behavior. Legally, you may also need proof or witnesses if in fact it is illegal what the letter carrier divulged to others. I know I'd be very upset if I found out my letter carrier was talking about things they should be confidential about, but not sure what avenue I would take to resolve it.

Can you leave a street you are delivering mail on to use the restroom in a emergency and then return to that street and continue where you left off....?

Asked by Deborah Sala over 10 years ago

Definitely. It's never been an issue as far as I know to take a bathroom break as needed even if it means leaving the street you are delivering mail on to go use a lavatory at a public business. That's what I usually do. I'll leave my route and go to a gas station or the public library that are near my route as needed. It doesn't have to be an emergency.

I notice I have a different mail carrier.. How often does a route change for city mail carriers? Why would it change?

Asked by Cleopatra almost 11 years ago

The main reasons for a mail route to change for a city carrier is because a route/assignment has come up for bid (Another carrier has retired/transferred/bid to another route) and one carrier decides to bid for the available route so they'd leave their current route. That is the most common reason. It's possible you could have the same carrier for many years or a route may be so large or undesirable that it's like a revolving door as to who delivers your mail. One other reason for a new carrier is if the office restructures the routes and different streets go to different letter carriers. Where I work I've only seen this a couple of times in 15 years. This would be more common if there was a lot of new construction in a town. Assignments or routes are awarded to the carrier with the highest seniority who desire it. That is how the bidding system works. Thanks for submitting your question.

The mailman just knocked on our door and asked my name and I said yes that's me. He did not give me anything he only said the form he was holding was for him to report something and he left. Now I'm worried what it was he needed to report?

Asked by Michael Peterson over 10 years ago

Thanks for your question. We do sometimes get requests from attorneys or collection agencies or process servers which ask us to verify if a certain name received mail at a certain address. I don't know what the form is called but I believe this is legal as long as the proper procedures are followed by the requesting party. They will also ask if they have moved and, if so, what is the new address for the person in question. I receive these forms not too often. If I do get this written request, I just tell the registry clerk or supervisor what the status is of that name because I pretty much know all the names of people who receive mail on my postal route. As far as I know it's usually for a legal matter or debt recovery issue.

What do you do if the mail does not fit in the mailbox
Example: there is a box to go into the mailbox but it doesn't fit for whatever reason, what do you do?

Asked by Roy potter over 10 years ago

I'll tell you what I do in this situation (which is common) but I can't say what each carrier will do and I'm sure it also varies by location. We deliver many parcels that won't fit into a mailbox. I bring the item to the front door of the house and leave it on the side of the door. I rarely ring a door bell since I don't need to see anybody to give the mail to. I also work in a neighborhood where mail/package theft is close to non-existent. If you live an apartment building or an area where mail can't just be left near a front door then the letter carrier might leave a PS 3849 Delivery Notice/Reminder/Receipt to notify the recipient that we have mail for you to retrieve from the PO or allow you to authorize delivery and leave mail at a specified location.