CBP Officer

CBP Officer


7 Years Experience

SouthWest, US

Male, 25

I am a U. S. Customs and Border Protection Officer on the southwest border between Mexico and the United States. I know the ins and outs of the job as seen on TV/News and things intentionally hidden from the media! There's more to this job than "Anything to declare?" I dont know all but I'll do my best to answer any questions you have! All answers are my opinion, and my opinion only!

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219 Questions


Last Answer on April 22, 2019

Best Rated

Why doesn't the US have "exit" customs booths like other countries, especially those in Europe? Wouldn't that make it easier to keep tabs on when visitors actually LEAVE the country? Currently, how would the US even know if someone overstayed a visa?

Asked by Pats2015 over 9 years ago

This is just my opinion, but I THINK the reason for it is MONEY. It will cost way too much money to install booths and have Officers man those booths 24/7 just to collect I-94's or stamp passports. Not only that, but in my port, we are short about 300 Officers just to man regular operations. As for the airport, they collect the I-94's through the airline usually. If you dont have an I-94, your name is marked as Departure on our computer systems that are tied to the airlines.

We try to trust the judgement of the Department of State in that they did a thorough investigation on you before giving you a visa. We trust the CBP Officers giving you an I-94 that they fully believe you will return to your country as well. I think the US government relies mostly on the "honor" system. We trust that you will return back to your country by the time the I-94 expires. To catch the liars, we try to do that when you come back for another I-94 using skilled interviewing techniques. Its not THAT hard to catch someone, Officers just need the time to interview them to make them "break". We also catch a lot of overstays from local authorities who have arrested someone, usually for drunk driving, and are not sure of their status in the US.

Hope this helps.

Honest Q not meant to offend: why are so many customs officers huge dicks? I cross regularly from Canada and 95% of the time the officer is insanely rude as though I'm inconveniencing him. WHY? Can't they do their job w/o treating everyone like crap?

Asked by Baggy Pantz over 9 years ago

This is a difficult question to answer. I cant speak for the Officers in the northern border but Ill answer it from my perspective in the South. We deal with a VAST amount of criminals and non compliants on a daily basis. I handcuff at least 3 people per eight hour shift for various of reasons. We deal with harassment from the public. We answer the same questions. We deal with the media. We deal with managers. Every officer on their own processes thousands of travelers per shift, and very rarely receive any gratitude. We have to be constantly vigilant and alert, because at any moment someone can pull a gun on us (which i've witnessed), brandish a knife (which i've witnessed), or throw a punch (which i've felt). 

Not only that, but we also deal with problems at home because we're never home due to forced overtime. Officers are people too, we stress out like you stress out. I am not trying to condone their behavior but you can kinda see why. I do not behave that way in the slightest bit, but I also dont act like a Walmart greeter either. We are taught to be very stern, otherwise we're a target. I know this isn't a direct answer, but there really is no direct answer to your question.

What are the telltale signs you look for as indicators that someone's lying or hiding something?

Asked by Seth over 9 years ago

Its very simple. Any person can see when someone is lying. Its human nature not to lie, so when you do your body makes involuntary actions. Your eyes wander no matter how hard you try to look at the officer. Your voice gets higher pitched. You answer questions with a question, like "This car?" You start playing with your beard/hair/finger nails/nose. You start to sweat. A person automatically feels a tremendous amount of pressure when they need to lie and all of those actions mentioned simply just happen.

When will you actually bar someone from future entry into the US rather than just denying them entry on that particular day?

Asked by Samir over 9 years ago

We bar people all the time. When they enter illegally is typical when that enforcement action is used. I bar them for 5 years for first offense, 10 years for second, and 20 years for third. The judge bars them for life. All of this varies on case by case basis.

Are CBP officers who man the border with Mexico trained much differently than those who work up at the Canada/US border?

Asked by dan79 over 9 years ago

Actually, not very differently. ALL CBP Officers are trained the same at the academy from day one. Its not until you get to your destined Port Of Entry (POE) where they train you and prepare you for what you are more likely to see in that area. The POE training department will teach you and show you what crime and strategies used to carry out the crime is trending in the area to make you more aware of what to look for. From my personal experience, on the southern border we were extensively trained to find hidden compartments in vehicles for drugs or people. From what I've heard from colleagues in the north, they find a lot of 18-wheelers loaded with marijuana, named BC Bud.

Is it illegal to record my interaction with a customs officer? Like can I have a dash-cam or audio recorder running as I go through the checkpoint?

Asked by David over 9 years ago

It actually is and its listed somewhere under a law. I cant seem to find it at the moment. However, you are NOT allowed to video record a CBP Officer's inspection, and absolutely no recording or use of cell phones in secondary inspection. You can however record the drive up to the border and thats about it.

Thanks for the answer, didn't want it to come off as mean but I've had some not great experiences with CBP. Wow, can you tell the story about when you got punched on duty?

Asked by Baggy Pantz over 9 years ago

There has been multiple occasions, particularly on Friday and Saturday nights when people are drunk coming back to the United States after partying in Mexico. There's not much to the stories. They don't want to comply, they start getting physical and resistant, and it goes to the ground.

I heard this from a news anchor recently, "Never fight a cop on the street, you will always lose that fight. Fight them in court."