MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
If someone writes the wrong address but a letter carrier recognizes the name as to where the letter should go, it may be delivered correctly. If we can't figure out where the letter should go and there is a valid return address on the letter, we may send the letter back endorsed "Attempted, not Known" referring to the incorrect address that was written on the envelope.
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I don't know what is technically the protocol for a carrier reminding themselves that a house is on hold. You make a good point. Most of our carriers have hold notes or cards they sequence in with the mail nearby so when they arrive at the house on hold, they would know to skip it. The note or card is then brought back to the PO for use the next day. I just memorize it from when I prepare the mail in the PO in the AM, but I would usually have no more than 10-15 houses at once who are on hold and their mail usually is left behind at the PO so there would be nothing to deliver even if I forgot the house was on hold.
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I don't know the answer to that. I can't imagine that there are too many situations to get into conflict with a customer. I would usually walk away from most situations that could get out of hand. Anyhow, they shouldn't threaten to stop the mail because of the "words" unless there was a physical threat made by you, which it doesn't sound like. If, by chance, you notice mail not being delivered, you could contact a delivery supervisor or Postmaster or manager to tell them what happened and ask why you didn't receive mail when you were supposed to. I hope that cooler heads prevail. I have a few jerky customers that I deliver mail too, but I don't let it bother me. They continue to get the exact same quality service as everybody else I deliver mail to. I hope that cooler heads prevail in your situation and that the mail service isn't interrupted. Thanks for writing with your q.
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Vbjmin, you ask a question that I'd love to know the perfect answer to as I've been struggling with this issue from the beginning of my postal career. Cold hands are really hard to tolerate especially when you will be out delivering hours and they must be nimble enough to finger the mail. I wear a glove (thick or thin) on the hand where I hold the mail and cradle the flats since I don't need that hand to finger the mail. The hand that I use to finger the mail and deliver the mail I try to wear a thinner and sometimes fingerless glove or one with small gripping dots on them This has worked okay over the years. Another item which can be useful is "hot hands" which are small single-use packets that form a chemical reaction and heat up for several hours. You can put those in your pocket or even inside your glove. I have rarely used these but my girlfriend, not a letter carrier, loves them. I have purchased many pairs of gloves over the years. It's just a matter of finding the ones that keep you warm enough but allows you to still feel the mail. Thanks for writing and winter is my least favorite season to deliver mail.
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Yes, it's a regular work day for the USPS on the Friday after Thanksgiving. I'm not sure how busy of a day it is, but the online shopping business has been a boom for us so the days following Thanksgiving through Christmas are usually an endless flow of packages to deliver.
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Congratulations on being hired by the USPS as a letter carrier. We often walk for 4-5 hours per day so it is important to wear comfortable shoes. The shoes that can be purchased with a uniform allowance can easily cost $100/pair. They are usually black leather athletic or walking shoes with a certified slip-resistant grip. You don't need to spend that kind of money on your own for shoes. To get an idea what the shoes look like, do an Internet search for letter carrier uniform shoes. I wear New Balance and Rocky shoes. Since the prices for our uniforms are pretty high, you can search non-uniform websites to see if less expensive shoes are available. I am fortunate to never have had any chronic foot pain from being a letter carrier, so I can't be any more specific as to what to avoid when purchasing shoes. Good luck to you Dee!
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Shakita, I'm not sure what you mean by the postal carrier overlooked the mail. Do you mean that they looked inside it when they shouldn't have? If you know this for sure, I'd call or visit your nearby PO and speak with a delivery supervisor. It would seem hard to prove though I don't know the details in your case. If you meant that the postal carrier overlooked an outgoing piece of mail and forgot to take it, I'd recommend making it very visible to them next time and if it becomes a problem, please leave a note saying "please take outgoing mail. Thank you." I hope I have answered your question whichever way you intended it.
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