MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Shakita, I'm not sure what you mean by the postal carrier overlooked the mail. Do you mean that they looked inside it when they shouldn't have? If you know this for sure, I'd call or visit your nearby PO and speak with a delivery supervisor. It would seem hard to prove though I don't know the details in your case. If you meant that the postal carrier overlooked an outgoing piece of mail and forgot to take it, I'd recommend making it very visible to them next time and if it becomes a problem, please leave a note saying "please take outgoing mail. Thank you." I hope I have answered your question whichever way you intended it.
It's a very good question with a pretty easy answer. In our office, besides the regular letter carriers who deliver the same route daily, we have a group of carrier technicians (aka floaters) who deliver the mail when a carrier has a day off during the week. As much as mail is delivered Mon-Sat most carriers are only obligated to work 5 of those days. To also help fill the gap when a carrier is sick or on vacation or out for any reason a CCA (city carrier assistant) can deliver the mail. If we are very short-staffed (common in the office where I work), we deliver our own routes and then take part of the vacant route and deliver that, usually for OT pay. That is usually :30-1:00 of additional delivery time but could be longer.
I don't know of any rules of what the recipient of errantly delivered mail is required to do. Ethically it would be correct to put it in the outgoing mail to be (hopefully) delivered correctly the next time. Since it seems you probably don't speak with your neighbor, my suggestion would be to call the delivery supervisor at your PO and explain the problem. I don't know that there is much that can be done about except for an alert to be given to your letter carrier to be more careful with mail for your address. We shouldn't be misdelivering mail with any great frequency, but I know it is a problem in some areas or with some personnel.
Definitely. It's never been an issue as far as I know to take a bathroom break as needed even if it means leaving the street you are delivering mail on to go use a lavatory at a public business. That's what I usually do. I'll leave my route and go to a gas station or the public library that are near my route as needed.
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What happens when a car blows past a tollbooth without paying?A CCA shouldn't have to memorize a delivery route as far as I know. I believe as long as you can read a map or use a smart phone GPS, you should be okay. Hopefully the postal management or a fellow letter carrier can give you written instructions and/or a map to help you. I know that if I give away part of my route for a CCA to deliver, I am expected to write down the delivery instructions including park points, vacant houses, certified mail, and Managed Service Points (which need to be scanned). I will admit that not every office or carrier is that well organized so there may be a level of "baptism by fire". The key for me is organization and reading a map if you are unfamiliar with an area.
Tina, since this is pretty much the same q you asked previously, I have just copied and pasted the response from that question below:
Tina, when I get a question like this it disturbs me because I have to think it wasn't an innocent error that the item was scanned as "delivered" but no notice was left nor was the item. As an aside, if a notice was left, the package would have been scanned as "attempted". It could've been an error, but I will explain why I think it may not have been. When the packages arrive at our PO in the AM, they are all scanned as "arrival at unit". Then, at the end of the work day, our supervisors are supposed to make sure that each item has an additional scan such as "attempted" or "delivered" or "business closed", etc. I know at our office that if they can't find the parcel as accidentally left behind in the office they may assume the parcel was delivered and enter it as such. Amazon specifically wants their items delivered the day they arrive at the destination PO. In a way this is falsifying and undermining the integrity of our scanning system. I won't say this happens to many items nor do I know if it's widespread. Hopefully what I described above is what happened with your package and it should be delivered on the following delivery day.
The mail will still likely make it to your address in the USA, but the proper addressing format would be to have the bottom line read the country of destination. The ZIP should go on the same line as City and State. The Street (or PO Box) should go on the line above City, State, and ZIP code.
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