Flight Attendant

Flight Attendant

Jordan

Toronto, ON

Female, 28

Space Waitress, Trolley Dolly, Stewardess...everyone has their own term for us. We are the baby-sitters, life-savers, servers, cleaners and all-around problem solvers for any and every in-flight issue. Sometimes we get a bad rep for being apathetic and miserable despite having what looks like a glamorous job, so here's a peek into the gritty details beneath the shiny surface to explain why the job - though incredible in lots of ways - is more than just snappy uniforms and matching luggage.

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Last Answer on August 26, 2013

Best Rated

Do you know much about Emirates ?? its something I have wanted to so I am applying when I am 21. Is there any tips for me ?? thank you !!

Asked by Elisha over 12 years ago

Well I don't know anyone personally who has worked at Emirates, but I can share with you the tidbits I've picked up about them here and there since working in the industry.  Obviously they have an impressive product - that's maybe what attracted you to them in the first place - they are among the top luxury airlines out there today, offering crazy amenities like onboard showers and probably 20 course meals!  But what does that mean for the flight attendants?

Emirates openly recruits from other countries and, like many companies operating out of Dubai, lures employees over with the promise of lots of tax savings to pad your bank account.  That said, I'm not sure how competitive their actual wages are, but you can be sure you'll enjoy the tax breaks of living overseas.  I think they have a fairly high turnover rate, simply because living in Dubai isn't for everyone.  Even people I know who have enjoyed working in Dubai didn't stay past two years.  Depending on where you're from, it can be a big culture shock, and you'll be required to live in shared accommodations arranged by the airline, with fellow flight attendants - which could be fantastic, especially for young workers like yourself, or it could be a challenge.

Finally, what I've heard about the work is that it's extremely demanding because their high quality of service requires a high tolerance for their rules.  The uniform standards are quite strict (down to the shade of lipstick), and the customer is always, always right, so you might have to bite your tongue a bit.  

Now that all sounds like I'm not a fan, but believe me, they are world-renowned for a reason and they must be doing something right!  I think 21 is the perfect time to give it a shot and go for an adventure!  You'll be working and living alongside like-minded people and you'll be paid to see parts of the world so many people never get a chance to visit.  I just had a co-worker leave our airline for a similar situation in Abu Dhabi and she's always posting lust-worthy photos of white sand beaches and fancy hotels and expensive clubs so I take from that that she's having a blast.  

If nothing else, try it for a year or two... and let me know how it goes!

Are there any major international US airlines that hire foreign crew? If so, can they work if they have crew visas, providing they catch another flight out of the US and return to your home country and possible commute? Also do international charters

Asked by Donny over 12 years ago

Yes!  To work for an American airline or charter, you will need a valid passport from whatever country you hail from, and you will have to apply for a work permit or visa.  You can get lots of information about obtaining a visa at the US government website:

http://travel.state.gov/visa/visa_1750.html

Under some visas, you are permitted to live in the US for as long as you work for the company who has applied on your behalf.  Otherwise, you can commute from an outside country.  I recently worked with a woman who commuted to work in Canada from Indonesia.  Definitely not a commute I would want to do but where there's a will there's a way!

Can black men opt for the job of FLIGHT ATTENDANT? And what are the requirements needed to become one?

Asked by A.V.M over 12 years ago

Of course!  I've worked with plenty.  The requirements vary a little bit from airline to airline but the basics are the same:

a high school education or equivalent

a valid passport

the ability to work and live in the country in which you're applying

a criminal background check of the previous 5 years for airport security clearance

a height or "reach" requirement

some customer service experience

This web page http://www.flightattendantcareer.com/faq.htm goes into a lot more detail, specifically about applying for jobs in the US, but you can also find out the requirements by checking out the Careers page on any airline's website.  Just remember that you don't need a special course from a school or anything to become a flight attendant, the airline will give you all the training you need once you get hired.  Happy hunting!

I have a telephone interview pretty soon with an American airline. What types of questions should I be expected to answer?

Asked by Crossingfinger over 12 years ago

Well I was a little late in getting back to you so it could be that you've already had the interview (sorry!) but if not, I can pass along what I was asked during my interview.  Apart from the general job-interview questions (Why do you want to work here?  What would make you an asset to the company?  What are your strengths, and areas that need improvement?), the focus was primarily on my customer service skills.  I remember being asked to describe a situation where a customer was unhappy and how I redeemed their experience, and what I like about being in customer service.  

My interview stages were a bit different from yours, since I had a group interview with about 30 other hopefuls, and then a one-on-one interview.  The only phone interview I had was a language test (which I bombed).  During the group interview they observed how we interacted with one another while working together on a simple assignment, (tip: always follow the rules they give you even if they seem pointless!) and then took turns speaking in front of each other (I had 60 seconds to talk about my favourite food.  Piece of cake.  Or should I say, piece of chocolate! mmm), to see how comfortable we were being in the spotlight.  

I think as long as you have some good customer service stories in your back pocket, and showcase how welcoming and confident you are (good attributes for an FA!) you'll knock their socks off.  Good luck!

Do you recommend working as a flight attendant temporarily? Say, a year or less, while trying to find another job?

Asked by nate over 12 years ago

Well, the airlines won't thank me for saying so, but sure!  It's a great experience to try and say that you've done it.  But don't blame me if you say you'll stay for a year and end up staying ten.  I see it All the time.  It's just an addictive lifestyle!  

Just be prepared that it can be quite a drawn out ordeal to get hired (sometimes 3 interviews and, in my case, a 7 month wait until a training slot became available) and the training is no joke.  It's about a month long with a huge amount of information being thrown at you, and roughly 1/3 of that month will start with a pop quiz first thing in the morning.  It might be hard to be motivated to get through training if you only plan to stay for a year and you're not that passionate about it.  But like I said, you may end up liking it more than you expected, in which case it's a great investment of your time!

Hi;
My question today is " What happens when you don't pass your IOD exam after graduating? Do you get another opportunity to make up for it or is that it you get the boot?"

Asked by Yuli over 12 years ago

Well I hate to say this but... I have no idea what an IOD exam is!  I asked some co-workers and they were as perplexed as I am.  Give me a hint and I'll see if I can dig up any answers for you :)

I am 40+ and reentering the workforce....sounds like FA salary will be tough to live on. I make a ton waitressing but want a career. Is it possible to be an FA as well as work part time doing something else ?

Asked by East Coast Angel over 12 years ago

If the restaurant where you waitress is ok with it, I would recommend holding onto that gig!  It's so easy to pick up a shift here and there, around your flying schedule.  I sometimes think I should have kept my serving job as well, but when push comes to shove I'll always pick days off over money! 

I answered a similar question in a bit more detail above:

"I just got hired as a FA and i have not yet started training. I have been reading a lot of blogs and it looks like other FA aren't able to pick up as much hours as they want. My question is : what types of side jobs can we do to make ends meet?"

Check it out!