Jordan
Toronto, ON
Female, 28
Space Waitress, Trolley Dolly, Stewardess...everyone has their own term for us. We are the baby-sitters, life-savers, servers, cleaners and all-around problem solvers for any and every in-flight issue. Sometimes we get a bad rep for being apathetic and miserable despite having what looks like a glamorous job, so here's a peek into the gritty details beneath the shiny surface to explain why the job - though incredible in lots of ways - is more than just snappy uniforms and matching luggage.
Yes! To work for an American airline or charter, you will need a valid passport from whatever country you hail from, and you will have to apply for a work permit or visa. You can get lots of information about obtaining a visa at the US government website:
http://travel.state.gov/visa/visa_1750.html
Under some visas, you are permitted to live in the US for as long as you work for the company who has applied on your behalf. Otherwise, you can commute from an outside country. I recently worked with a woman who commuted to work in Canada from Indonesia. Definitely not a commute I would want to do but where there's a will there's a way!
Of course! Hey, if God put it there, who is an employer to complain? Now if you had a bunch of facial tattoos, that would be another story...
Well I hate to say this but... I have no idea what an IOD exam is! I asked some co-workers and they were as perplexed as I am. Give me a hint and I'll see if I can dig up any answers for you :)
Well I was a little late in getting back to you so it could be that you've already had the interview (sorry!) but if not, I can pass along what I was asked during my interview. Apart from the general job-interview questions (Why do you want to work here? What would make you an asset to the company? What are your strengths, and areas that need improvement?), the focus was primarily on my customer service skills. I remember being asked to describe a situation where a customer was unhappy and how I redeemed their experience, and what I like about being in customer service.
My interview stages were a bit different from yours, since I had a group interview with about 30 other hopefuls, and then a one-on-one interview. The only phone interview I had was a language test (which I bombed). During the group interview they observed how we interacted with one another while working together on a simple assignment, (tip: always follow the rules they give you even if they seem pointless!) and then took turns speaking in front of each other (I had 60 seconds to talk about my favourite food. Piece of cake. Or should I say, piece of chocolate! mmm), to see how comfortable we were being in the spotlight.
I think as long as you have some good customer service stories in your back pocket, and showcase how welcoming and confident you are (good attributes for an FA!) you'll knock their socks off. Good luck!
Toymaker
With all the high-tech kids toys, is there still a demand for traditional ones?
EMT
What was the most gruesome trauma you witnessed while on the job?
Birthday Party Clown
OK seriously, how DOES the clown car thing work?
Phew! Thank you for not publicly denouncing me :) I've been flying a fraction of that amount of time so it's encouraging to know I'm not totally off base with my answers! Try following the Contact link at the bottom of the page to send the Jobster admin your contact info and they can forward it to me. I'd appreciate getting a second opinion on things from time to time!
Of course! I've worked with plenty. The requirements vary a little bit from airline to airline but the basics are the same:
a high school education or equivalent
a valid passport
the ability to work and live in the country in which you're applying
a criminal background check of the previous 5 years for airport security clearance
a height or "reach" requirement
some customer service experience
This web page http://www.flightattendantcareer.com/faq.htm goes into a lot more detail, specifically about applying for jobs in the US, but you can also find out the requirements by checking out the Careers page on any airline's website. Just remember that you don't need a special course from a school or anything to become a flight attendant, the airline will give you all the training you need once you get hired. Happy hunting!
Let me tell you, I still get it wrong sometimes. Just last month I was with a crew on what was originally a 2-day pairing, but our crew scheduling department was in a bind and needed a crew to operate down to Barbados and spend 2 days there before working the flight home. Well twist my arm, I guess I'll get paid to go suntan on the beach! Anyway, all of us only had one outfit with us (thankfully I had my bikini, never leave home without it!) and by the end of the four days we were all so sick of looking at each other and our recycled outfits that I still haven't taken that dress out of the closet since I got home.
The point is, you never know where you might end up during a last minute schedule change. In the summer it's not too problematic, a pair of flip flops, some shorts and a T and sunglasses will pretty much be appropriate no matter where you end up. In the winter though, you just learn to pack more or suffer the consequences. I bought a pair of ankle boots that can easily transition from city streets to snowy sidewalks, and I have been known to bring a larger suitcase just so I could have my long, down winter coat with me in New Brunswick (and was the envy of all my shivering crewmates in their work coat)!
Thankfully crew are, for the most part, exempt from the liquids and gels ban that so many governments have adopted so we can freely transport our makeup, and lotions and potions (and booze!) wherever we please. We don't have to check our luggage either, although I have seen crews from other airlines with longer pairings check additional suitcases. FAs at my airline typically bring three bags - a lunch kit (like a mini cooler bag), a suitcase, and a "flight bag", which can carry laptops and our manual.
Here are my neccessities:
swimsuit (such a pain to buy if you forget it and then end up spending the night in Cancun unexpectedly!)
pyjamas (I used to sleep in the buff but how am I gonna feel if the hotel fire alarm goes off in the middle of the night? Huddling in the nude with my co-workers and a hundred other strangers? No thanks.)
make-up (I'm not high-maintenance but c'mon)
phone + charger
at least one comfy change of clothes, ie: yoga pants and a long-sleeved T or jeans and a sweater so that at the very least I can join the crew for dinner in the hotel restaurant
flip flops and, in the summer, a sundress
If you forget some of the essentials you can usually ask the front desk for things like a charger or toothpaste. I've even borrowed clothes from another FA who I had met about 2 hours earlier. It's trial and error, but usually I get it right!
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