Flight Attendant

Flight Attendant

Jordan

Toronto, ON

Female, 28

Space Waitress, Trolley Dolly, Stewardess...everyone has their own term for us. We are the baby-sitters, life-savers, servers, cleaners and all-around problem solvers for any and every in-flight issue. Sometimes we get a bad rep for being apathetic and miserable despite having what looks like a glamorous job, so here's a peek into the gritty details beneath the shiny surface to explain why the job - though incredible in lots of ways - is more than just snappy uniforms and matching luggage.

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Last Answer on August 26, 2013

Best Rated

I have a turban can I be a flight attendant in Canada? Being a flight attendant is my dream.

Asked by Prince almost 12 years ago

Unfortunately, as of yet, I don't think you can wear a turban while on duty.  I can only speak for the airline I work for, but I've also never seen an FA - or a pilot for that matter - wearing a turban during my travels in other corners of the world. 

Airline uniform standards are strict at the best of times and any articles that deviate from the standard, whether they are representative of a faith or not, need to be removed or hidden from sight while at work.  That means cross necklaces, tattoos, some piercings, and I'm afraid, turbans, to name a few.  While on layovers all bets are off and you are welcome to wear whatever you please of course!

There's another factor at work here - safety regulations.  One of the inflight safety tools is a smoke hood which is worn over the head to provide oxygen and protection if, heaven forbid, you need to fight a fire.  While I'm grateful we have them onboard, it's in part because of them that we have such strict grooming standards; we need to be ready to pull one over our head at the drop of a hat, so for girls that means hair must be pinned back out of the face and earrings can't be too long.  For guys, it means that facial hair must be limited and closely trimmed - a beard can interfere with the seal the smoke hood makes around your nose and mouth to supply oxygen.  I'm sure my airline would cite that darn smoke hood as a reason to deny you your turban as well.  They may also add that it presents a security problem since we aren't allowed to have anything covering our head or face when accessing the airline crew security bypass point.

Don't be discouraged!  If becoming a flight attendant is something you're really passionate about I would suggest you investigate airlines worldwide to see if there are any exceptions that allow turbans.  I don't take cultural and religious traditions lightly, so I hope you're able to find a great employer or else a comprimise that you're happy with.  I will add that I have seen plenty of airport employees and government employees at the security checkpoints who wear turbans!

Good luck!

When I apply for a flight attendant job do I have to disclose that I was once fired? I had another job at the time so there would not be any gaps in employment

Asked by justasking00 about 12 years ago

Oh gosh... I'm really not sure!  If it were me, I wouldn't mention it unless the application form specifically asked.  I was laid off from a previous job and don't remember mentioning it on my application or during my interview.  Just be prepared to explain why you were fired in case you do get asked during an interview, because honesty is the best policy.  If you were at fault then be ready to explain how you learned from the experience, and if you were wrongfully fired than don't dwell on being the victim.  Disclosing that you were fired won't do you any favours on paper, but in person you can put a positive spin on anything, and being open about previous mistakes can demonstrate a lot of maturity and openness to feedback that a potential employer may like.

I'm no recruiter so I'm sorry I don't have a black or white answer for you - my guess is that it will depend on each airline's company policy - but in my opinion that is information that only needs to be given if requested.

Good luck!

What language should someone learn to become a cabin crew on a international airline?chinese,turkish,arabian,Spanish ???

Asked by John about 12 years ago

Well, where would you like to go?  It's hard to predict which language an airline will be looking for at any given time, but you can be sure that once you get hired for a second language, you will be scheduled on those routes.  It won't do you any good to study French and then realize you hate spending your layovers in France!

If you have your heart set on a particular airline, look at their destinations and perhaps that will influence your choice of language to study.  Some airlines will specifically list which languages they are looking for on their careers page of their website, but those positions might fill up before you have a chance to get proficient.  There's no right answer for choosing a language (well, maybe there are some wrong answers... Latin won't get you anywhere) so instead pick one that feels manageable, and whose culture interests you, and go from there!

I want to become a pilot but I can not afford ... Should i become a flight attendant?what language should i learn besides English?I'm a man but I'm a bit "scared" of the stereotypes about men flight attendants.

Asked by George about 12 years ago

Hey George,

I've flown with hundreds of pilots and can only recall two who also previously worked as flight attendants, however they both already had their pilot's license before they chose to become cabin crew.  In other words, they met all the qualifications to become a commercial pilot (certified and flown a minimum amount of hours) but they were having a hard time getting a job at the airline they were interested in.  They each seperately opted to become FAs at the airline just to get their foot in the door in order to network with the intent of eventually getting hired as a pilot internally.  One of them also worked as a fueller for the same reason but hated it so much he transferred to the inflight department after a week!

So my bad news to you is that one way or another you'll have to pay for flying lessons and build up your hours, because those qualifications are pre-requisites to becoming a pilot and no amount of networking can get you past that.  That said, I work with a handful of flight attendants who take flying lessons, and are slowly working up to their full pilot's license by paying for it over several years.  If you have an interest in becoming a Flight Attendant anyway, it's not a bad way to pass the time while you save up for flying lessons.  Be warned though, they are two vastly different jobs, and if you don't enjoy customer service you'd be better off getting a job as a ground handler or aircraft caterer if you are determined to get hired in the industry while you work up to becoming a pilot!

As for the stereotypes about male flight attendants, if you plan to work in the commerical airline industry - as a pilot OR an FA - I'd recommend you keep an open mind since people from all walks of life choose to work for airlines and you will be working alongside them.  Let go of the stereotypes, don't assume anything about your co-workers, and don't worry about what people might think of you!  Don't let other people's uninformed opinions stand in the way of something you want to achieve, or you won't get anywhere!

oh - and I've only ever heard English used on the aircraft radios, regardless of the country we're flying into, so stick with that!

Can a boy with a mole (naevi) on his face apply for flight steward, though the mole is very small.

Asked by Ovais Shah almost 12 years ago

Of course!  Hey, if God put it there, who is an employer to complain?  Now if you had a bunch of facial tattoos, that would be another story... 

My Question is? Is Flight Attendant School Worth the Spending the Money?

Asked by Tiffany Sharp almost 12 years ago

Personally, I say NO.  Of all the people I've flown with over the years, I can count the number who studied travel and tourism or went to FA school on one hand - and one of them had to wait years after her graduation before actually getting a job, so there are no guarantees!

If you have work experience that demonstrates your customer service skills that will get you a lot farther than a certificate from any school.  Of course post-secondary education is an asset, but don't devote too much money or time on just studying how to be an FA. 

All airlines will train you to be the Flight Attendant that they want you to be.  Sometimes people tranferring from other airlines have it worse than those of us with no prior experience because they have to "unlearn what they have learned".  Announcements and procedures that have been committed to memory suddenly have to be tweaked and adjusted for new verbage or standards.  I can see the same thing happening with folks who have studied at a school. 

In conclusion, I would say do yourself a favour and just get a job waiting tables - I work with countless servers, I was one myself, and when it comes down to it being a great flight attendant means having good people skills and knowing how to solve customer service issues on the spot.  Don't worry about all the safety training because the airline that hires you will tell you all you need to know.

I hope that helps!

Are medical/other benefits available even if you're on reserve status? With only being guaranteed a certain # of hours per month, wasn't sure if they gave benes prior to being full time.

Asked by East Coast Angel almost 12 years ago

Hmm... it could depend on the airline, but in my experience health benefits don't come into effect until one has been an employee for 3 months and passed a 'probationary' period.  For me, that was all it took for me to be considered a full time employee, even though I still have to hold reserve on occasion.  Other airlines only hire flight attendants seasonally and require them to hold reserve exclusively for the duration of their employment before being laid-off at the end of the season.  As far as I know from speaking to former FAs of those airlines, they don't receive either flight or medical benefits, unfortunately.  It ultimately doesn't matter so much about whether or not you're assigned reserve vs. scheduled pairings, but how long the company has hired you for.  I would recommend inquiring at the particular airline you're interested in!